Marco Polo Ortigas Manila

Hotels
9.4 (1049 reviews)
Meralco Avenue & Sapphire Street, Ortigas Center , Manila , ph

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Spacious Rooms
Cons:
Cleanliness Issues
Outdated Furniture

Categories

Cleanliness
8.81
Some reviews mentioned cleanliness issues, specifically in bathrooms and room odors.
Service
9.99
Staff were frequently praised for their friendliness and accommodating nature.
Location
9.62
Great location, very close to everything, with easy access to amenities.
Room Quality
8.97
Rooms noted as spacious but some mentioned outdated features.
Amenities
9.59
Good facilities and services like 7 eleven, Starbucks.
Value for Money
9.06
Good offerings, although some felt prices were a bit high.
Food and Beverage
9.61
Food quality highly praised, with attentive service noted.
Overall Experience
9.57
Overall satisfaction highlighted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:08

Property Description

Luxurious Rooms with Spectacular Views
Experience the epitome of luxury at Marco Polo Ortigas Manila, where each room offers breathtaking views of the city. From elegant decor to modern amenities, your stay here promises to be unforgettable.

Dining Options and Leisure Facilities
Indulge your taste buds at one of the three dining venues within the hotel, offering a range of culinary delights. After a day of exploring Manila, unwind at the indoor pool or stay connected with complimentary Wi-Fi throughout the property.

Exclusive Club Privileges and Unparalleled Services
Elevate your stay with access to the hotel's prestigious Continental Club, where exclusive privileges await. Whether it's a rejuvenating spa treatment, round-the-clock concierge assistance, or delectable dining experiences, your every need is catered to at Marco Polo Ortigas Manila.

Book now to elevate your Manila experience at Marco Polo Ortigas Manila.

Important information:

For advance purchase nonrefundable bookings, payment for the full duration of the stay via credit card is required upon reservation. The same credit card used must be presented upon check-in. Please note that hotel may contact the cardholder for verification purposes. The property may cancel your reservation if you fail to comply with these requirements.

Please note that additional breakfast for children ages 6 - 12 years old will be subject to extra charge. Please contact the property directly for further details.

Marco Polo Ortigas Manila is among the first in the Philippines to implement the World Travel
and Tourism Council's Safe Travels bio-security protocols, and is the first in Asia to be awarded
the Clean and Ready certification by global hygiene and sanitation leader Diversey. The hotel
also holds the distinction of having the Verified with Forbes Travel Guide certification badge for
health and safety.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 2,100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 1049 reviews
Cleanliness: 8.81
Service: 9.99
Location: 9.62
Room Quality: 8.97
Amenities: 9.59
Value for Money: 9.06
Food and Beverage: 9.61
Overall Experience: 9.57
M
Martin Juson extended_group no
6
Helt ok, ikke 5 stjerners da.
Pros:

Veldig bra staff, de var kjempehyggelige og hjalp oss med alt vi trengte hjelp med. Lobbyen og bygget føltes veldig fancy ut.

Cons:

Ikke 5 stjerners. Føltes som en helt ok hotell med tanke på at det er 5 stjerners. Selve dynen hadde så mange stains/prikker og vi spurte om å bytte, noe de gjorde, men den hadde stains den og.

2026-07-18 via Nuitee
O
Omoyi extended_group gb
10
Pros:

All the staff were very friendly

2026-07-17 via Nuitee
G
Gypsy couple ph
10
2026-07-16 via Nuitee
P
Paul Symes solo_traveller nz
8
2026-07-14 via Nuitee
W
Willy couple no
10
2026-07-12 via Nuitee
L
lanzs2026 Business
2
Elevator
Pros:

The elevator in the grand ballroom is not working

2026-07-11 via Tripadvisor
E
emmakarema Business
10
Great experience at Marco Polo Ortigas
Pros:

Great service overall. The premier suite was excellent. Room service was highly respectable and gave quality service of cleanliness and care. I wish the pool opened sooner for more time for breakfast and workout to maximise time there. But would totally return.

2026-07-09 via Tripadvisor
S
Sightseer21315319479 Business
10
A short but beautiful stay ❤️
Pros:

Great hospitality and service
I would like to specially Thank Tin from the reception team for her amazing courtesy and Diego from concierge team and Mark who have been super kind and helpful....
Thank you for your treatment and services ...

2026-07-08 via Tripadvisor
G
G8025OUbarrys Couples Luzon
8
Experience in MP
Pros:

Location wise, it is accessible for us since we live in Pasig. Atmosphere here is quiet and not so crowded.

2026-07-07 via Tripadvisor
P
Paul Symes solo_traveller nz
8
2026-07-07 via Nuitee
B
B4935YNkateo Business
6
Please add bidet in common washrooms for hygiene and convenience
Pros:

Can improve by adding bidet in common areas like grand ballroom and coffee shop

2026-07-06 via Tripadvisor
9
995valeryv Business Makati, Metro Manila, Luzon
4
Not so impressed dinner service!!!
Pros:

The dinner service I had was disappointing. It was completely different from the dinner service I had last year and the dinner services I had years before.
I hope that things will be better next year.

2026-07-05 via Tripadvisor
I
imeldac375 Family
10
great experience
Pros:

staffs are accommodating. me and my family were assisted very well by maxinne, omar, teddy, and jano. we chose to transfer seat and stayed at the couch and the atmosphere was great. food is delicious and quality will definitely come back. suggest to add food selection

2026-07-04 via Tripadvisor
B
bhaba solo_traveller nz
8
Pros:

Good location

Cons:

Some bathroom fittings need maintenance

2026-07-04 via Nuitee
S
samdL716AM Family
10
A great experience
Pros:

Teddy, Max, Jano, and Omar was great, gave a real relaxing atmosphere and was always there either to assist, clear used plates, refilling water, and many more. Overall, a great experience and will come back again.

2026-07-03 via Tripadvisor
C
Camper38338961841 Family
10
Awesome
Pros:

Excelent Food & Service Place is very relaxing

2026-07-03 via Tripadvisor
C
cpjulongbayan Business Manila, Metro Manila, Luzon
10
Marco Polo Superb Experience
Pros:

Excellent experience though confusing elevator since you have to transfer most of the time going up and down

2026-06-29 via Tripadvisor
M
michellemY6502CE Family Manila, Metro Manila, Luzon
10
MP 06 2026
Pros:

Very lovely and comfortable place to stay in with wonderful view, would check in again very soon.

2026-06-28 via Tripadvisor
H
HazelPurpleEyes Family Quezon City, Metro Manila, Luzon
10
Great service The continental club
Pros:

Upon arrival at the continental club, we were greeted by great service of Maica and Aila. Easy and fast checkin. In the lounge area, Azi and Maica gave us excellent service as well. Food tastes great as well esp the cocktail hour.

2026-06-27 via Tripadvisor
N
Navigate06221356370 Family
10
Great Service
Pros:

hospitality 5/5
services 5/5
staffs are great!

especial thanks to Micka,Aila,Azi for taking care of us in the continental club

2026-06-27 via Tripadvisor