Lombok Plaza Hotel and Convention

Hotels
7.3 (59 reviews)
Jalan Pejanggik No. 8, Cakranegara , Mataram , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very clean
Friendly, helpful staff (good with kids)
Comfortable beds and spacious rooms
Great location
Fridge and hot drink facilities
Balcony overlooking pool
Generous, tasty breakfast and good-value restaurant portions
Cons:
Vehicle noise audible in rooms near the road
Room decor a little dated

Categories

Cleanliness
8.5
Reported as 'very clean' on multiple stays; cleanliness is a clear strength.
Service
8.9
Staff repeatedly described as very friendly, helpful, recognized returning guests and good with children.
Location
6.3
Described as a 'great location' but one reviewer noted vehicle noise near the road affecting rooms.
Room Quality
5.1
Rooms are spacious with comfortable beds and working AC, but decor noted as dated and traffic noise was reported.
Amenities
6.5
Includes fridge, hot drink facilities and pool-facing balconies; functional but not highlighted as premium.
Value for Money
7.7
Several comments mention good value, especially restaurant portions and pricing.
Food and Beverage
8.1
Breakfast described as plentiful and delicious; restaurant dinner praised for taste, portions and explanation by staff.
Overall Experience
7.3
Generally positive overall — repeat visits and strong recommendations — with some drawbacks (noise, dated decor).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-04 10:32

Property Description

Central Location
Located just 150 metres from the city centre, Lombok Plaza offers a convenient stay close to lively shops and restaurants, perfect for exploring the town on foot.

Modern Rooms
Experience comfort and style in our air-conditioned rooms with vibrant interiors and essential amenities like a flat-screen TV, minibar, and tea/coffee maker, ensuring a pleasant stay for our guests.

Dining and Views
Start your day with a delicious breakfast at Prime Restaurant and enjoy seafood dishes at the cafeteria. Unwind at the Executive Lounge with a cocktail while taking in stunning views of Mataram City.

Experience convenience, comfort, and excellent service at Lombok Plaza. Book your stay now for an unforgettable experience.

Important information:

Please note that room rates for 31 December 2017 is inclusive of gala dinner for 2 people. Kindly contact the property directly for more details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 225,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 59 reviews
Cleanliness: 8.5
Service: 8.9
Location: 6.3
Room Quality: 5.1
Amenities: 6.5
Value for Money: 7.7
Food and Beverage: 8.1
Overall Experience: 7.3
R
Rady • couple • id
10
2026-07-17 • via Nuitee
G
Gusti Ayu Desiantari • solo_traveller • id
8
2026-06-25 • via Nuitee
A
Andrew • couple • us
8
Classic Indonesian-style city hotel in Mataram
Pros:

This well-run hotel is located at the commercial center of Mataram/Cakranegara, walking distance to shops, markets and restaurants.

Cons:

Some might find the place a little noisy, with many banquets and functions day and night.

2026-06-25 • via Nuitee
H
Hamadi • solo_traveller • bn
1
2026-06-24 • via Nuitee
H
Hamadi • solo_traveller • bn
7
2026-06-22 • via Nuitee
L
Ladysun • solo_traveller • my
10
Pros:

Breakfast

Cons:

None

2026-06-17 • via Nuitee
C
Chloé • couple • fr
7
Bon rapport qualité-prix
Pros:

Très belle piscine et literie confortable

Cons:

Il n’y a pas de fenêtre donnant sur l’extérieur et la nourriture du restaurant est très mauvaise

2026-06-16 • via Nuitee
F
Frank • solo_traveller • de
8
2026-06-16 • via Nuitee
B
Bjorn • couple • sg
9
2026-06-15 • via Nuitee
A
Allan • solo_traveller • gb
8
2026-06-14 • via Nuitee
A
Anwar • couple • ae
10
2026-05-31 • via Nuitee
A
Anwar • couple • ae
10
Staff was very helpful
Pros:

Everything was amazing

Cons:

Breakfast was Asian no other choices

2026-05-25 • via Nuitee
D
Denise • family_with_children • nl
8
Perfecte uitvalsbasis om lombok te verkennen.
Pros:

Lekker ontbijt. Goede bedden. Kregen zelfs een upgrade. Vriendelijke mensen. Fijn zwembad. Lekker restaurant.

Cons:

Er zaten wat vlekken op de lakens. Ze waren wel schoon maar vlekken die er niet meer uit gaan. Dat zouden ze moeten vervangen.

2026-05-22 • via Nuitee
A
Amélie • couple • fr
8
Pros:

bon hôtel, personnel très sympa. Les chambres sont très bien avec de grand lit

Cons:

un peu ancien

2026-05-14 • via Nuitee
D
Denise • family_with_children • nl
8
Prima hotel.
Pros:

Prima kamer, kleine badkamer, goede douche, dagelijkse schoonmaak, prima ontbijt.

Cons:

Er werd niet gereageerd op mijn verzoek vooraf aan mijn aankomst op mijn vragen via booking.

2026-05-10 • via Nuitee
S
Sabrina Rothe • family_with_children • de
10
2026-04-19 • via Nuitee
S
Sabrina Rothe • solo_traveller • de
10
Nice Stay
Pros:

We have already stayed here twice and would definitely come back. It is very clean, the food is good, and the staff is very friendly. They even recognized us on our second visit and were great with the kids. Highly recommended!

2026-04-19 • via Nuitee
M
Michal • family_with_children • fr
10
2026-04-18 • via Nuitee
A
Alice Do A G • family_with_children • sg
8
Comfortable
Pros:

Big comfortable bed and spacious room.

Cons:

The noise from the vehicles can be heard near the road.

2026-04-15 • via Nuitee
M
Michelle • family_with_children • gb
10
Great location, lovely restaurant, fabulous staff.
Pros:

Great location, good sized room with lots of space, fridge and hot drink making facilities.
Balcony overlooking the pool. Beds were comfortable, air conditioning worked well.
All the staff were friendly and helpful. We had breakfast included, plenty of choice and was delicious. Food in the restaurant for dinner was good value for money, large portions, the staff were happy to explain the menu, it was delicious.

Cons:

Decor a little dated in the room

2026-03-26 • via Nuitee