The Imperial Hawaii Resort

Hotels
8.5 (3237 reviews)
205 Lewers Street , Honolulu , US
+1 800-347-2582

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
7.64
Some reviews indicated issues with cleanliness and maintenance, including musty smells and outdated facilities.
Service
9.11
Staff were consistently described as friendly and helpful, particularly mentioned in several reviews.
Location
9.65
Multiple reviews praised the excellent location of the hotel, close to beaches and dining.
Room Quality
8.1
Rooms were generally comfortable but some mentioned small bathrooms and outdated decor.
Amenities
8.13
Some amenities were noted as good, like kitchenettes, but there were complaints about Wi-Fi and old facilities.
Value for Money
8.09
Good value was highlighted due to location and pricing, although some felt renovations were needed.
Food and Beverage
8.64
No specific mentions of food quality, but kitchenette availability allows for self-catering.
Overall Experience
8.61
Overall satisfaction was positive, with many indicating a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:19

Property Description

Spacious Accommodations and Modern Amenities

The Imperial Hawaii Resort at Waikiki offers spacious accommodations equipped with kitchens or kitchenettes, flat-screen TVs, and safety deposit boxes. Guests can enjoy modern amenities such as a fitness centre, sauna, and on-site DVD rentals.

Convenient Services and Facilities

Guests have access to a range of services including 24-hour staff, ATM, beach towels and rentals, business centre, and laundry facilities. The hotel also features a mini market, restaurant, and outdoor swimming pool for added convenience.

Prime Location and Recreational Options

Situated near Waikiki Beach, the hotel is surrounded by shopping centers, restaurants, and entertainment venues. Guests can also take advantage of sports equipment rentals for activities like golf and tennis.

Book your stay at the Imperial Hawaii Resort at Waikiki for a memorable and convenient experience!

Important information:

Internet access is free of charge.

A fixed amount of USD 250 for cash or USD 100 for credit card per room will be charged on the day of arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

A daily resort fee of USD 10 will be charged for use of the following property amenities: - Pool - Fitness room - Hot tub - Sauna - Unlimited local calls - Use of the in-suite safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Guest Reviews

8.5
Based on 3237 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
T
Tsing • solo_traveller • pf
7
2026-09-19 • via Nuitee
K
Kenichi • family_with_children • jp
8
GOOD
Pros:

ホノルルの中心にあり移動がし易いのにキッチン、食器が充実していた。

Cons:

エレベーター３台だが運用はスムーズでない。

2026-09-19 • via Nuitee
M
Megan • couple • au
8
2026-09-18 • via Nuitee
S
Seiji • extended_group • jp
8
2026-09-17 • via Nuitee
もこ • extended_group • jp
10
ハワイでお安く泊まるならここ！またきたい！
Pros:

時間は決まっているが、お水、氷があるのは助かりました。
ピンクライン、グリーンラインのバス停が近くてアラモアナショッピングセンターや、マーケットやダイヤモンドヘッドへの移動も便利。
フロントでのチェックインは日本語がわからないとのことですが、翻訳を使いながら一生懸命伝えてくれました。感謝です。
毎日何かしらのイベントをやっており、レイ作りに参加しました。英語がわからなくても、スタッフや周りの方々が教えてくれて貴重な体験ができました！
クヒオビーチからはなれていますがワイキキビーチウォークや、ロイヤルハワイアンセンターなど買い物施設も近くにあるため便利でした！ABCストアが併設しています。デリもあるABCストアです。ハンバーガーも美味しかったです。プールや、ジャグジーも使えて楽しめました！

Cons:

5泊のうち清掃が一度入ると聞きましたが、前日の清掃予約では遅かったことがわかり結局入りませんでした。
こちらの確認不足もあったと思うので、チェックインの時に清掃日を予約したら良いと思います。

2026-09-14 • via Nuitee
S
SHIZUKA • solo_traveller • jp
8
とても良かったです
Pros:

スタッフの方が親切。早めにチェックインさせてくれました。お部屋も清潔。

Cons:

プールにバーがない。眺望。

2026-09-11 • via Nuitee
M
Mini • extended_group • jp
9
日本人が安心して泊まれる。
Pros:

家族が体調不良になりましたが、フロントに言えば日本語で対応してくれました。朝８時からあいているホテル施設内にある病院で診察可能。歩けない場合，ガードマンが車椅子を持ってホテルの部屋まで来てくれ病院まで連れて行ってくれる。病院も日本語がわかるスタッフがいて安心しました。

Cons:

枕のカバーが一つ汚れていた　家族３人で一部屋予約しましたがアメニティが2人分しかなかった。

2026-09-09 • via Nuitee
W
William • solo_traveller • us
9
Pros:

Great view from upper floors.

Cons:

Shower handle broken but usable.

2026-09-09 • via Nuitee
C
Christina • family_with_children • us
8
2026-09-08 • via Nuitee
Y
YOSHIAKI • family_with_children • jp
6
2026-09-07 • via Nuitee
K
Kim • family_with_children • us
8
Nice family place with kitchen and living rpp
Pros:

Good location can see ocean from balcony

Cons:

A little loud

2026-09-06 • via Nuitee
A
Asaki • solo_traveller • jp
2
2026-09-06 • via Nuitee
N
Nao • family_with_children • jp
8
コスパ最高！
Pros:

立地がとても良く、どこへ行くにも便利でコスパは非常に良いと思いました。周辺の他ホテルに比べてリーズナブルだったので眺望はあまり期待していませんでしたが、オーシャンビューでとても良い景色が楽しめて最高でした。午前中に到着しましたが早めにチェックインさせてもらえて助かりました。スタッフの方々もみなさん親切でした。

Cons:

特になかったです。

2026-09-06 • via Nuitee
S
Sandra • extended_group • de
10
Pros:

Die Lage ist super

2026-09-04 • via Nuitee
J
Jeroen • extended_group • be
8
Zeer goed centraal gelegen verblijf
Pros:

Het vriendelijk personeel

Cons:

De parkeerkosten per nacht

2026-09-03 • via Nuitee
J
Jacqueline • family_with_children • us
10
Other than that excellent
Pros:

Very attentive

Cons:

Housekeeping only time out of the week

2026-09-02 • via Nuitee
A
AKIRA • family_with_children • jp
7
2026-08-31 • via Nuitee
L
Lucille • extended_group • us
10
Great stay and we really enjoyed the free maitais and beautiful music!! Love the kitchenette!!!
Pros:

The location: close to beach, stores and having ABC in the building.

Cons:

We couldn't get rooms on same floor. We could visit family members on a different floor (3 rooms on different floors) because the elevator does not allow access to other floors. We booked far in advance.

2026-08-31 • via Nuitee
L
lisa • couple • nz
9
Loved it
Pros:

Staff are excellent. Love the rooftop pool cos you get a nice breeze when its too hot at the beach. And the beach is nice and close. Comfy bed and the laundry room is excellent

Cons:

Gym could be bigger

2026-08-31 • via Nuitee
T
TOMOYUKI • family_with_children • jp
10
10点中9.５点です！家族で利用ならまた使います！
Pros:

ミニキッチンと2階のランドリー、3階のカウンターでタオル交換
便利でした

Cons:

引き出すタイプのベッドがマットレスは良いが、収納場所が汚い
ソファベッドも寝心地は良くない

2026-08-30 • via Nuitee