The Imperial Hawaii Resort

Hotels
8.5 (3237 reviews)
205 Lewers Street , Honolulu , US
+1 800-347-2582

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
7.64
Some reviews indicated issues with cleanliness and maintenance, including musty smells and outdated facilities.
Service
9.11
Staff were consistently described as friendly and helpful, particularly mentioned in several reviews.
Location
9.65
Multiple reviews praised the excellent location of the hotel, close to beaches and dining.
Room Quality
8.1
Rooms were generally comfortable but some mentioned small bathrooms and outdated decor.
Amenities
8.13
Some amenities were noted as good, like kitchenettes, but there were complaints about Wi-Fi and old facilities.
Value for Money
8.09
Good value was highlighted due to location and pricing, although some felt renovations were needed.
Food and Beverage
8.64
No specific mentions of food quality, but kitchenette availability allows for self-catering.
Overall Experience
8.61
Overall satisfaction was positive, with many indicating a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:19

Property Description

Spacious Accommodations and Modern Amenities

The Imperial Hawaii Resort at Waikiki offers spacious accommodations equipped with kitchens or kitchenettes, flat-screen TVs, and safety deposit boxes. Guests can enjoy modern amenities such as a fitness centre, sauna, and on-site DVD rentals.

Convenient Services and Facilities

Guests have access to a range of services including 24-hour staff, ATM, beach towels and rentals, business centre, and laundry facilities. The hotel also features a mini market, restaurant, and outdoor swimming pool for added convenience.

Prime Location and Recreational Options

Situated near Waikiki Beach, the hotel is surrounded by shopping centers, restaurants, and entertainment venues. Guests can also take advantage of sports equipment rentals for activities like golf and tennis.

Book your stay at the Imperial Hawaii Resort at Waikiki for a memorable and convenient experience!

Important information:

Internet access is free of charge.

A fixed amount of USD 250 for cash or USD 100 for credit card per room will be charged on the day of arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

A daily resort fee of USD 10 will be charged for use of the following property amenities: - Pool - Fitness room - Hot tub - Sauna - Unlimited local calls - Use of the in-suite safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Guest Reviews

8.5
Based on 3237 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
K
Karin • couple • at
10
2026-10-31 • via Nuitee
M
Mieko • extended_group • jp
10
スタッフが親切でフレンドリー。立地もどこに行くにもアクセスが良いです。
2026-10-31 • via Nuitee
E
Esther • family_with_children • us
5
very disappointing
Pros:

location was good

Cons:

When we arrived, we wer not told that the air conditioning was out in the hotel. Our room was extremely hot. I called and was then told that the air was out. We werent offered a fan or a discount on our stay. I had to ask for a rfan just so we could be comfortable enough to sleep at night. The room offered a small kitchenette, but no way to cook food. Unless you used the microwave.

2026-10-29 • via Nuitee
C
Cindy • extended_group • ca
9
Worked well for our two night stay
Pros:

Accomodated the three of us nicely

Cons:

Could have provided coffee on the room.

2026-10-25 • via Nuitee
J
Juliet • solo_traveller • nz
10
Excellent location and staff. Safe area
Pros:

Great location and save area. Excellent staff

Cons:

Booking.com do not pass on the guest’s information when they submit preferences

2026-10-25 • via Nuitee
N
Ngahrie • couple • au
10
Great place
Pros:

Good location, room was good

Cons:

Bathroom was a little small and no exhaust fan, so got very steamy when showering

2026-10-24 • via Nuitee
R
Rachelle • solo_traveller • au
5
Pros:

It was close to everything in waikiki

Cons:

The room was falsely advertised as fitting 6 people. We had 5 in the room. We had to move furniture out onto the balcony to be able to open the beds to accommodate everyone sleeping.
We requested early check in as we travelled through the night. They made us wait til 4.20pm before check-in.. My children were asleep on the floor in the foyer from exhaustion and noone from the hotel even acknowledged us.

2026-10-21 • via Nuitee
P
Pedro • solo_traveller • do
8
Pros:

Excellent location and good amenities in the room.

2026-10-21 • via Nuitee
H
HAWKE • extended_group • ee
7
Budget Waikiki
Pros:

Location, location, location

Cons:

Severely outdated

2026-10-21 • via Nuitee
F
Frank • extended_group • de
10
Sehr schöne Unterkunft und super Lage
Pros:

Sehr gute Suite für 4 Personen

2026-10-20 • via Nuitee
H
Hong • family_with_children • cn
8
Pros:

酒店位置好，房间较小，设施齐全，有代泊车服务。距威基基海滩步行约10分钟，周边购物吃饭都方便。

2026-10-20 • via Nuitee
C
Carol • couple • us
10
We enjoyed it.
Pros:

Excellent location.

2026-10-19 • via Nuitee
C
Carol • couple • us
10
We enjoyed it.
Pros:

It’s a great location and the room is comfortable.

2026-10-19 • via Nuitee
A
Amanda • family_with_children • us
8
Pros:

Amenities were great and the staff was fantastic.

2026-10-16 • via Nuitee
S
simone • family_with_children • it
9
Pros:

I servizi forniti e anche la dimensione della camera. La posizione è favorevolissima per tour e oceano

2026-10-15 • via Nuitee
A
Alex • couple • us
10
2026-10-15 • via Nuitee
H
Helen • family_with_children • au
9
Pros:

What's not to like. It feels like home each time we come back. Staff are always lovely and accommodating. Location and views on fort de russey are spectacular.

2026-10-15 • via Nuitee
V
Véronique • solo_traveller • ch
7
Zone très agréable
Cons:

Le lit est en fait une armoire… il manque des équipements pour se faire à manger

2026-10-15 • via Nuitee
S
Steven • family_with_children • us
9
convenient location to many shopping, shops, beach
Pros:

Locations. Laundry self-use.

Cons:

Roof top pool was closed when we went the first time. Cost/day are expensive included the 20% additional taxes/fees.

2026-10-15 • via Nuitee
J
Jemma • extended_group • au
8
Great location for a Hawaiin getaway
Pros:

Great location, family sized rooms suited us perfectly.

Cons:

Older style property with dated facilities. All clean and functional though.

2026-10-14 • via Nuitee