Ingliston Country Club Hotel

The vista

Property is in a great location, Palomino’s restaurant is excellent and the whole venue makes for a really pleasant stay when working away from home.

Lovely location

Great location, easy to get to Glasgow city. Welcoming reception. Good selection of breakfast.

We had both lunch and dinner in your restaurant both were very good but i must mention the steak i had was one of the best i have eaten.

I rang the hotel as we had arrived earlier than we expected, I asked if we could check in earlier, the receptionist said she would call m when the room was ready, and she did.

Beautiful rooms excellent location good breakfast friendly staff

How did I not know, before our visit, that this Oasis existed within easy reach of Glasgow, the Erskine Bridge and the road to the Highlands.
Our room had a fantastic view and was extremely comfortable and well appointed. Dinner was well cooked and portion sizes were spot on. Didn't get chance to try breakfast due to an early hospital appointment.
Would love to try a Lodge on our next visit.
Staff were attentive, well turned out and very professional. Well done Ingliston Country Club.

Staff and service in restraunte.
Lodge was lovely but expected hot tub.
Booked through booking .com for first night. Not explained no tub.
Coffee machine fab
Missing dressong gowns

The setting, the horses, the food . Everything was perfect.

The young girl at reception was very helpful, offering to put my freezer packs for my medication in the hotels freezer as there was no fridge in my room. My fault, I should have checked what came with the room but she made me feel very welcome, even though I was sick with head and chest infection.
There were so many choices for breakfast it was hard to decide what to have first. Bed was very comfortable; the shower was hot, but it had one of those big round roses which made it hard NOT to get my hair wet. I had a head & chest infection and didnt want to go to bed with wet/damp hair.

Pequeno almoço típico escocês o que para nós foi uma experiência muito boa e a localização estava adequada para nosso viagem. O que mais nos agradou é que o local é um hípica, onde podemos jantar observando os cavalos, abrir a janela do quarto e ter uma vista estonteante

I gave this feedback at the time on visiting in person to the Restaurant Manager so this won't be a shock for them to see.

Slow service, disinterested staff who don't frequently check in on the tables they're meant to be managing and the food is average at best these days.

Recent visit included a hotel stay for some of the party and for the couple staying the bedding was stained with makeup/fake tan.

Asked to sit outside for 30 minutes while we waited for our indoor table and was told "no tables" but managed to book a table online for the outdoor space while waiting at the bar for a drink for the exact 30 minutes I needed. Clearly an issue there with the booking system.

When sat at our table for dinner, the service was so slow to take our drinks and get them then eventually our food order was taken. When the wine was brought to the table, the bottle was opened and left at the end of the table with the glasses so we had to hand the glasses out ourselves and pour our own wine.

From sitting to getting our starters it was 50 minutes. We chased twice asking where the food was. Too slow and too long a wait when you have kids with you. Our booking was at 4pm so wasn't exactly a 'peak' time. Appreciate the Restaurant Manager trying to ascertain where the problems happened regarding timings for us but they do need to remember the customer is always right and no customer should be made to feel things are their fault when it took the restaurant staff too long to take the food order in the first place.

The food was average, I wouldn't write home about any of it.

These issues were raised at the time and we did receive a 10% meal discount but it shouldn't ever have to get to that stage.

Disappointed.

Great food atmsphere and location