Novotel Pune Viman Nagar Hotel

Hotels
•
Accor
7.3 (110 reviews)
Weikfield IT City Infopark, Ramwadi, Survey No 30/3, Viman Nagar, Pune, Maharashtra, 411014 , Pune , IN
91-20-67056000

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Facilities

Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Meeting rooms
Tours/ticket assistance
Wheelchair accessible parking
Snack bar/deli
See all facilities

Review Highlights

Pros:
Convenient location / close to airport
Good breakfast and food options; standout breakfast service
Good value for money and pleasant ambience
Helpful staff reported in multiple reviews; occasional room upgrades
Cons:
Serious cleanliness issues: cockroaches, mold, dirty carpets and stained linens
Inconsistent service: rude or inattentive staff and poor complaint resolution reported
Amenities problems: non-functioning gym, pool/bar refurbishments, laundry pickup failures
Room maintenance issues: leaking A/C, plumbing problems, bathroom doors not closing

Categories

Cleanliness
5
Multiple reviews report serious hygiene problems: cockroaches in rooms and bar, black mold in showerhead, dirty carpet, stained towels and unclean couch; overall cleanliness is a notable weakness.
Service
7.6
Mixed service feedback: several guests praise helpful staff and standout individuals (e.g., breakfast staff Firdoush), but others report rude front desk, slow response to complaints and inattentive service at times.
Location
8.9
Consistently positive: described as strategically located, close to the airport and convenient for business meetings.
Room Quality
6.8
Mixed room reports: some guests enjoyed decent/comfortable rooms and upgrades, while others cite plumbing issues, a loose hand shower, leaking A/C, bathroom door not closing and occasional pests.
Amenities
6.5
Amenity issues noted: gym not functioning, pool area/bar under refurbishment, and laundry pickup problems, though access to a pool and other facilities is available when functional.
Value for Money
8.3
Several guests mention good value, reasonable prices and excellent ambience; however hygiene/service problems temper the perceived value for some.
Food and Beverage
7.8
Food feedback is mixed but leans positive: breakfast is frequently praised and there are good food options, though a few guests found food quality/taste lacking.
Overall Experience
7.5
Overall impressions vary from excellent stays and strong service moments to significant hygiene and service failures; aggregate experience is slightly above the target rating but polarized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxury Accommodations
Indulge in comfort with 223 guestrooms featuring minibars and LED televisions. Stay connected with complimentary wired and wireless internet access, and enjoy rainfall showerheads and designer toiletries in the private bathrooms.

Dining and Drinking Options
Savor delicious meals at Crust restaurant or opt for 24-hour room service. Grab a drink at the bar/lounge or enjoy snacks at the coffee shop/cafe. Don't miss out on the daily full breakfasts available for a fee.

Recreation and Events
Make the most of the outdoor pool, fitness center, and bicycles for rent. With a conference center, 9 meeting rooms, and event planning services, hosting gatherings is a breeze. Additionally, enjoy wired internet access, dry cleaning, and a 24-hour front desk for added convenience.

Book your stay at Novotel Pune Viman Nagar Hotel for a luxurious experience packed with amenities and surrounded by popular attractions.

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNQ

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.3
Based on 110 reviews
Cleanliness: 5
Service: 7.6
Location: 8.9
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 7.5
D
Deepak
6
Pros:

The hand shower was loose. The carpet was dirty. A cockroach crawled on the bar counter when I was having a drink in the bar. The staff are polite but not attentive. I had to wait for 10 minutes

2025-10-01 • via Nuitee
A
ANWAR
8
Pros:

all well,

2025-09-12 • via Nuitee
S
SUMANA
10
Pros:

Excellent stay. Great food options .

2025-08-22 • via Nuitee
H
Hitesh
10
Good Hotel with strategic location
Pros:

Free laundry cloth not picked up from Room inspite confirmed by staff instructions

2025-08-07 • via Nuitee
R
Ramaiah • family
8
Pros:

Cleanliness is good. Maintains also good. But in room number 640 bathroom door is not closing. Bucket and mug also required in bathroom . Breakfast is excellent. Remaining all the things are very good.

2025-08-05 • via Nuitee
P
Prashant
8
Pros:

The

2025-08-04 • via Nuitee
V
Vaibhav • family
2
Pros:

service was hopeless, if you complaint the authorities they also do not care about it. there reply is we will look into the matter. i will never ever stay and recommend any one to stay in this hotel.

2025-07-07 • via Nuitee
N
NADEEM
8
Pros:

Good location and clean property.
takes too long to serve dinner.

2025-06-20 • via Nuitee
S
Suresh
4
Pros:

They allowed only after 3 pm for check in ,that is only issue ,I faced otherwise good hotel to stay

2025-06-16 • via Nuitee
A
ADITYA VIKRAM
8
Pros:

All good except

2025-06-14 • via Nuitee
K
Krishna
10
Pros:

5 of 5. Amazing place. Great service. Good prices. Easy access to the airport. In particular, I want to call out Firdoush who was amazing at breakfast service. She made sure we got to sample all the special items. Thank you! It is this sort of service that makes you want to come back.

2025-03-25 • via Nuitee
P
PRAVEEN KUMAR
8
Pros:

Cute and nice hotel. Plumbing could have been better though. Ideal only for business visits.

2025-03-20 • via Nuitee
S
Shibu
10
Pros:

Had a short stay in line and I choose Novotel as it was nearby to my meetings places

2025-03-16 • via Nuitee
S
Suresh
8
Pros:

Property is good. I liked their breakfast choices, and the room was decent.

2025-03-12 • via Nuitee
V
Vikrant
10
Pros:

Nice Property and Stay was Goog

2025-02-22 • via Nuitee
S
Sumana
10
Pros:

Great value for money, excellent ambience. Close to airport.

2025-02-16 • via Nuitee
Z
zeenat • friends
10
Pros:

It’s clean, modern, friendly staff, and extremely conveniently located 🙌

2025-01-16 • via Nuitee
S
Samit
8
Pros:

While the room was comfortable with all the required amenities, the staff at the front desk is quite rude and lacks basic customer service etiquette.

2025-01-16 • via Nuitee
R
Romil
8
Pros:

Not all services were functional and check out was not smooth

2025-01-02 • via Nuitee
S
Sameer
8
Pros:

Na

2024-12-15 • via Nuitee