Hotel Imperador

Hotels
7.6 (4500 reviews)
Av. Presidente Wilson, 184 , Santos , br
+55 13 3237-1955

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Facilities for disabled guests
Solarium
Sun terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Comfortable beds
Cons:
Cleanliness issues
Small rooms
Inconsistent service

Categories

Cleanliness
6.56
Several reviews mention issues with cleanliness and maintenance, indicating a need for improvement.
Service
8.03
Positive sentiments about the helpfulness of staff were noted, although some comments on service inconsistency impacted the score.
Location
8.57
Many reviews highlighted the excellent location, close to the beach and transport options.
Room Quality
6.52
Rooms were described as small, with some indicating issues such as poor maintenance, affecting the overall rating.
Amenities
7.55
Amenities like the pool and breakfast were positively mentioned, though some lacks were noted, such as limited options.
Value for Money
8.01
Reviews describe the hotel as a good value for money considering its location and services.
Food and Beverage
8.06
The breakfast received commendations for quality and variety, albeit with some dietary restrictions noted.
Overall Experience
7.53
Guests enjoyed their stays, but highlighted areas for improvement, leading to a decent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:00

Property Description

Panoramic Sea Views and Free WiFi
Hotel Imperador, located across from Santos’ José Menino Beach, offers stunning panoramic sea views from its rooftop sun terrace. Enjoy the convenience of free WiFi during your stay to stay connected with your loved ones or for work purposes.

Convenient Location and Nearby Attractions
With bars, shops, and restaurants within walking distance, Hotel Imperador provides easy access to all the city has to offer. Explore Gonzaga Beach just 2 km away, the city center 7.5 km away, and reach Santos Bus Terminal in just a 10-minute drive.

Comfortable Rooms and Delicious Breakfast
Relax in rooms featuring side or frontal sea views, equipped with air conditioning, flat-screen TV, and minibar. Start your day with a delicious buffet breakfast in the breakfast room, offering a variety of fresh fruits, breads, cold meats, and hot/cold drinks.

Book your stay at Hotel Imperador now to experience a perfect blend of comfort and convenience by the beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

7.6
Based on 4500 reviews
Cleanliness: 6.56
Service: 8.03
Location: 8.57
Room Quality: 6.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 7.53
C
Claudia • solo_traveller • cl
10
Pros:

Estaba cerca de la playa

Cons:

... Estaba todo bien

2026-09-04 • via Nuitee
A
Alves • couple • br
7
Voltarei
Pros:

A sacada

Cons:

O conforto

2026-09-04 • via Nuitee
J
josé • solo_traveller • br
8
Não é perfeito mas atende bem
Pros:

Café da manhã incrível

Cons:

Do WI-FI muito fraco

2026-09-03 • via Nuitee
R
RENATA • solo_traveller • br
9
2026-09-03 • via Nuitee
C
Caroline • solo_traveller • br
4
2026-09-02 • via Nuitee
V
Vieira • solo_traveller • br
10
2026-09-02 • via Nuitee
C
Carlos Eduardo • solo_traveller • br
7
Pros:

Cama confortável, café da manhã fresco e variado. Permitiram guardar as bagagens fora do horário da estadia.

Cons:

Um pouco barulhento mesmo não ficando na frente.

2026-09-02 • via Nuitee
S
Sebastião Carlos • family_with_children • br
5
Desanimado
Pros:

Do café da manhã E do espaço onde e servido top e da localização

Cons:

Do quarto sujo instalações precária sem manutenção,não precisa nada chique mas tem que tá funcionando e limpo pelas fotos que eu vi no anúncio do quarto achei q era bem melhor do que eu vi quando cheguei

2026-09-02 • via Nuitee
R
Rabelo • solo_traveller • br
6
2026-09-01 • via Nuitee
J
JEFERSON NET • solo_traveller • pt
7
2026-09-01 • via Nuitee
D
Denise • solo_traveller • br
10
2026-09-01 • via Nuitee
N
Nislei • solo_traveller • br
8
Cons:

Do café da manhã

2026-08-31 • via Nuitee
V
Valdevino • family_with_children • br
6
Pros:

localização é perfeita e também o café bom. Atendimento pelos funcionários mujito bom.

Cons:

A falta de estacionamento e não foi avisado mesmo que perguntei, apenas respondeu que era por ordem de chegada, mas não disseram que poderia ficar sem vaga e tive que buscar um estacionamento pela região. O quarto estava com cheiro de mofo, fez com que atacasse a rinite.

2026-08-31 • via Nuitee
T
Thayná • solo_traveller • br
10
2026-08-31 • via Nuitee
A
Adriana • solo_traveller • br
10
Pros:

Acolhimento, recepção muito boa. Atendente Lucas muito cordial e prestativo.

2026-08-31 • via Nuitee
M
Marques • solo_traveller • br
10
Atenciosos
Pros:

Os funcionários estão de parabéns!!!
Localização maravilhosa

Cons:

Não tenho nada a reclamar

2026-08-31 • via Nuitee
M
Marina • solo_traveller • br
6
Bom
Pros:

A localização boa, mercado próximo, padaria. Frente a praia. Chuveiro muito bom. Todos nos atenderam super bem, todos que nos receberam foram muito atenciosos. Ótimo café da manhã

Cons:

Impossível descansar com o barulho extremo da avenida. A porta da varanda, não travava para fechar. Mesmo fechada, barulho ensurdecedor. Recomendo melhoria na acústica.

2026-08-30 • via Nuitee
P
Paloma Sathomi • solo_traveller • br
8
2026-08-30 • via Nuitee
M
Mayra • solo_traveller • br
10
Pros:

Gostei de tudo: do conforto, limpeza, do café da manhã, dos funcionários.

2026-08-29 • via Nuitee
P
Pedro • solo_traveller • br
10
2026-08-29 • via Nuitee