Hotel Imperador

Hotels
7.6 (4476 reviews)
Av. Presidente Wilson, 184 , Santos , br
+55 13 3237-1955

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Facilities for disabled guests
Solarium
Sun terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Comfortable beds
Cons:
Cleanliness issues
Small rooms
Inconsistent service

Categories

Cleanliness
6.56
Several reviews mention issues with cleanliness and maintenance, indicating a need for improvement.
Service
8.03
Positive sentiments about the helpfulness of staff were noted, although some comments on service inconsistency impacted the score.
Location
8.57
Many reviews highlighted the excellent location, close to the beach and transport options.
Room Quality
6.52
Rooms were described as small, with some indicating issues such as poor maintenance, affecting the overall rating.
Amenities
7.55
Amenities like the pool and breakfast were positively mentioned, though some lacks were noted, such as limited options.
Value for Money
8.01
Reviews describe the hotel as a good value for money considering its location and services.
Food and Beverage
8.06
The breakfast received commendations for quality and variety, albeit with some dietary restrictions noted.
Overall Experience
7.53
Guests enjoyed their stays, but highlighted areas for improvement, leading to a decent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:00

Property Description

Panoramic Sea Views and Free WiFi
Hotel Imperador, located across from Santos’ José Menino Beach, offers stunning panoramic sea views from its rooftop sun terrace. Enjoy the convenience of free WiFi during your stay to stay connected with your loved ones or for work purposes.

Convenient Location and Nearby Attractions
With bars, shops, and restaurants within walking distance, Hotel Imperador provides easy access to all the city has to offer. Explore Gonzaga Beach just 2 km away, the city center 7.5 km away, and reach Santos Bus Terminal in just a 10-minute drive.

Comfortable Rooms and Delicious Breakfast
Relax in rooms featuring side or frontal sea views, equipped with air conditioning, flat-screen TV, and minibar. Start your day with a delicious buffet breakfast in the breakfast room, offering a variety of fresh fruits, breads, cold meats, and hot/cold drinks.

Book your stay at Hotel Imperador now to experience a perfect blend of comfort and convenience by the beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

7.6
Based on 4476 reviews
Cleanliness: 6.56
Service: 8.03
Location: 8.57
Room Quality: 6.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 7.53
C
CARLA DA SILVA • solo_traveller • br
7
Bom
Pros:

Cama,funcionário,localização

Cons:

Banheiro vazava muito amanheceu alagado.

2026-08-15 • via Nuitee
D
Daniel • family_with_children • br
10
2026-08-14 • via Nuitee
J
Juarez • couple • ar
7
2026-08-14 • via Nuitee
I
Ingrid • solo_traveller • br
10
Maravilhoso
Pros:

Amei tudo

2026-08-13 • via Nuitee
E
Edison • solo_traveller • br
1
Péssimo hotel
Pros:

Cozinheira prestativa, educada e cordial.

Cons:

Hotel parece abandonado, sujo, pintura e paredes sujas, frigobar vazio, sem abajur, sem tapetes, sem toalha de rosto e uma senhora da recepção nada prestativa, se recusou a fornecer água para chimarrao

2026-08-13 • via Nuitee
P
Pablo_S_Gomez • family_with_children • ar
8
Playa en Santos
Pros:

Muy buenas las habitaciones. Frente a la playa. El desayuno cumple con lo esperado. La terraza tiene una muy buena vista.

2026-08-13 • via Nuitee
C
Clarice • solo_traveller • br
10
2026-08-13 • via Nuitee
T
Tascira • extended_group • br
1
2026-08-12 • via Nuitee
C
Clelma • extended_group • br
8
Funcionários educados e prestativos.
2026-08-12 • via Nuitee
F
FABIANE APARECIDA NUNES • extended_group • br
10
2026-08-12 • via Nuitee
J
Josiane • solo_traveller • br
8
2026-08-12 • via Nuitee
D
Diego Alberto • solo_traveller • br
5
Só vale pela localização.
Pros:

Localização somente.

Cons:

Café da manhã fraco, reposição demorada, hotel velho, travesseiros duros, chuveiro horrível, elevador arcaico, roupas de cama fracas para o frio.

2026-08-12 • via Nuitee
A
Ana Rosa • solo_traveller • br
10
2026-08-12 • via Nuitee
B
Barbara • solo_traveller • br
10
2026-08-10 • via Nuitee
A
Ana Paula Lopes • solo_traveller • br
5
Não passe muito tempo neste hotel
Pros:

A cama e os lençóis (apesar de velhos e mal cheirosos) são confortáveis, o café da manhã é ok, mas o café é super ruim, qual café vocês estão usando?

Cons:

Banheiro tem uma janela minúscula demais, poderiam colocar exaustor. Não tem chuveirinho, não tem toalhas de rostos disponíveis e não tem água no freegobar. Tive que pedir toalhas. Falta cortesia e esmero.

2026-08-10 • via Nuitee
R
Roberto • couple • br
1
Pros:

Nada porque não consegui ficar hospedado

Cons:

O erro que acabou dando certo. Não fiquei hospedado no Hotel Imperador. apesar de ter recebido 2 confirmações, ao chegar fui informado que minha reserva havia sido cancelada por problemas no cartão. Me ofereceram um apto, mas por $ 350 reais e minha reserva era por $ 270 reais. De portaria do hotel e acessando o booking pela conta de minha esposa consegui uma reserva no Hotel Atlantico na o Gonzaga por $ 295 e ficamos muito satisfeitos com o Hotel e a localização. Acho estranho a reseva cancelada e vcs pedirem avaliação

2026-08-10 • via Nuitee
R
Rafael Henrique • solo_traveller • br
6
2026-08-10 • via Nuitee
F
Fernanda • solo_traveller • br
10
Pros:

Da simplicidade que se tornou grandiosa, a limpeza, localização, os funcionários maravilhoso, atencisos, café da manhã muito bom

Cons:

De ter opção para comida no local

2026-08-09 • via Nuitee
A
Anderson Pontes • solo_traveller • br
8
2026-08-09 • via Nuitee
L
Lira-SP • couple • br
8
2026-08-08 • via Nuitee