The Randolph Hotel

Hotels
8.6 (1049 reviews)
41 Wangford Road , Southwold , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Inconsistent service
Room maintenance issues

Categories

Cleanliness
8.08
Most rooms were clean but one review mentioned issues with maintenance.
Service
8.85
Most staff were friendly and attentive, with a few exceptions noted.
Location
9.09
Beautiful location, walking distance to attractions.
Room Quality
8.54
Rooms were generally pleasant but a few had issues needing attention.
Amenities
8.47
Amenities were mostly good, though some areas need refurbishment.
Value for Money
8.53
General sentiment positive but some concerns about specific service issues.
Food and Beverage
8.68
Food was well received, especially breakfast, but some concerns noted.
Overall Experience
8.55
Positive experience overall, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:42

Property Description

Luxurious Accommodation
Experience comfort and style at The Randolph Hotel in Reydon near Southwold. Each room boasts a flat-screen TV, a kettle, and a private bathroom for your convenience. Enjoy complimentary WiFi during your stay in our elegant rooms, all accessible via stairs only.

Convenient Location
Located just 30 km from Great Yarmouth and 21 km from Aldeburgh, The Randolph Hotel offers easy access to nearby attractions. Explore the charming surroundings or unwind at the on-site bar after a day of sightseeing.

Easy Access to Airports
With Norwich International Airport only 46 km away, traveling to and from The Randolph Hotel is a breeze. Book your stay now and indulge in a memorable experience at our exquisite property.

Important information:

Please note that the property do not have a elevator at the property, which is set over 2 floors. No ground-floor rooms are available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

8.6
Based on 1049 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.55
M
Mnady • solo_traveller • gb
8
Pros:

Facilities in room were good. Size of bed good.
Nice breakfast and food in restsurant was of a good standard.. Outside area was well kept and attractive. Staff were attentive.

Cons:

Number of steps up to the room , no lift. . For some this would be a real problem.
Lack of safety catch on window which meant it kept blowing open so had to shut it, also windows were dirty and hadcobwebs and dead flies.

2026-09-17 • via Nuitee
C
Celia • couple • gb
7
2026-09-14 • via Nuitee
S
Sarah • extended_group • gb
10
Pros:

Amazing as always. Jenny and her team are fantastic hosts , always welcoming and helpful. The hotel, food and staff were great . No complaints from us. 5🌟.

Cons:

NOTHING!!!!

2026-09-14 • via Nuitee
D
Denham • solo_traveller • gb
6
Worth a sleep - Don't eat there
Pros:

The Hotel was quirky, loved it. Reception and Bar team were great.

Cons:

Food was awful and waiting staff were poor getting food wrong twice. We did complain at the time

2026-09-12 • via Nuitee
S
stevio • family_with_children • gb
8
enjoyed stay short walk to southwold
Pros:

rooms

Cons:

nothing

2026-09-10 • via Nuitee
N
nicki • extended_group • gb
9
Pros:

Great breakfast. Lovely outdoor space. Good bar and dining room.

Cons:

Could have had diffusers around to give a good fragrance as you move around the hotel.

2026-08-24 • via Nuitee
A
Anne • couple • gb
7
2026-08-24 • via Nuitee
A
Ariadne • family_with_children • gb
9
Very good!
Pros:

The location was really good. I liked the interior design, combination of modern and traditional style. We had comfortable beds as well.

2026-08-20 • via Nuitee
A
Andrew • couple • gb
8
Comfortable, very good breakfast and within walking distance of Southwold
Pros:

Breakfast was excellent. Didn't have any other meals.
Nice to have guaranteed off road parking.

2026-08-17 • via Nuitee
S
Stephen • family_with_children • gb
9
2026-08-15 • via Nuitee
D
Deborah Scott • solo_traveller • gb
10
2026-08-14 • via Nuitee
A
Anne-marie • couple • gb
8
2026-08-11 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Lovely stay

2026-08-06 • via Nuitee
S
Sutcliffe • couple • gb
8
We really 😉our visit
Pros:

Very friendly service and excellent food

2026-08-05 • via Nuitee
C
carina • couple • gb
8
Very enjoyable
Pros:

Hotel and breakfast was great

2026-08-03 • via Nuitee
C
Carolyn • extended_group • gb
9
2026-08-02 • via Nuitee
J
Jane • couple • gb
6
Reasonable for a couple of nights but would not have like to stay longer as no lounge area to relax just a bar and cold
Pros:

A good large car park

Cons:

The dining areas were very sparse so not much atmosphere at all. Cafe style wooden tables not much comfort.

2026-07-23 • via Nuitee
A
Alan • solo_traveller • gb
9
2026-07-22 • via Nuitee
A
Anita • couple • gb
6
Comfortable, lacking in toiletries
Pros:

Friendly staff and good variety of dishes for dinner

Cons:

Batter bit too thick

2026-07-22 • via Nuitee
S
Steele • couple • gb
8
Rather concerned about the fire alarm price. On hearing the alarm my sister and I went to there nearest fire exit , went
Pros:

Nicely decorated , the outside area was lovey and well kept

2026-07-21 • via Nuitee