The Randolph Hotel

Hotels
8.6 (1045 reviews)
41 Wangford Road , Southwold , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Inconsistent service
Room maintenance issues

Categories

Cleanliness
8.08
Most rooms were clean but one review mentioned issues with maintenance.
Service
8.85
Most staff were friendly and attentive, with a few exceptions noted.
Location
9.09
Beautiful location, walking distance to attractions.
Room Quality
8.54
Rooms were generally pleasant but a few had issues needing attention.
Amenities
8.47
Amenities were mostly good, though some areas need refurbishment.
Value for Money
8.53
General sentiment positive but some concerns about specific service issues.
Food and Beverage
8.68
Food was well received, especially breakfast, but some concerns noted.
Overall Experience
8.55
Positive experience overall, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:42

Property Description

Luxurious Accommodation
Experience comfort and style at The Randolph Hotel in Reydon near Southwold. Each room boasts a flat-screen TV, a kettle, and a private bathroom for your convenience. Enjoy complimentary WiFi during your stay in our elegant rooms, all accessible via stairs only.

Convenient Location
Located just 30 km from Great Yarmouth and 21 km from Aldeburgh, The Randolph Hotel offers easy access to nearby attractions. Explore the charming surroundings or unwind at the on-site bar after a day of sightseeing.

Easy Access to Airports
With Norwich International Airport only 46 km away, traveling to and from The Randolph Hotel is a breeze. Book your stay now and indulge in a memorable experience at our exquisite property.

Important information:

Please note that the property do not have a elevator at the property, which is set over 2 floors. No ground-floor rooms are available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

8.6
Based on 1045 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.55
R
Richard solo_traveller gb
10
Pros:

Lovely stay

2026-08-06 via Nuitee
S
Sutcliffe couple gb
8
We really 😉our visit
Pros:

Very friendly service and excellent food

2026-08-05 via Nuitee
C
carina couple gb
8
Very enjoyable
Pros:

Hotel and breakfast was great

2026-08-03 via Nuitee
C
Carolyn extended_group gb
9
2026-08-02 via Nuitee
J
Jane couple gb
6
Reasonable for a couple of nights but would not have like to stay longer as no lounge area to relax just a bar and cold
Pros:

A good large car park

Cons:

The dining areas were very sparse so not much atmosphere at all. Cafe style wooden tables not much comfort.

2026-07-23 via Nuitee
A
Anita couple gb
6
Comfortable, lacking in toiletries
Pros:

Friendly staff and good variety of dishes for dinner

Cons:

Batter bit too thick

2026-07-22 via Nuitee
A
Alan solo_traveller gb
9
2026-07-22 via Nuitee
S
Steele couple gb
8
Rather concerned about the fire alarm price. On hearing the alarm my sister and I went to there nearest fire exit , went
Pros:

Nicely decorated , the outside area was lovey and well kept

2026-07-21 via Nuitee
R
Rachel couple gb
8
The staff were friendly, helpful and considerate
Pros:

Lovely Victorian property with many original features

Cons:

Noisy eating evening meal in the open layout with bar adjacent

2026-07-16 via Nuitee
L
Linda couple gb
8
Relaxing
Pros:

Good comfortable surroundings pleasant dining room

Cons:

Considering the weather aircom in the bedroom would have been good

2026-07-15 via Nuitee
R
Richard couple gb
9
Very professional hotel
Pros:

Food was very good, though in the hot weather would have been nice to have more salad based dishes

Cons:

Missed having a fridge in the room. Otherwise facilities excellent.

2026-07-13 via Nuitee
F
Fin couple gb
8
In general very pleased with our stay. The staff went out of their way to make us feel welcome.
Pros:

Very welcoming and considerate staff. Tasty breakfast. Good evening meal.

Cons:

Decor in bar and dining areas is a bit sterile. Too modern and minimalist for a period property.

2026-07-12 via Nuitee
C
Christine solo_traveller gb
8
2026-07-12 via Nuitee
S
Susanne couple gb
9
Very hot week a proper beach holiday
Pros:

Overall holiday was very enjoyable

Cons:

Nothing

2026-07-11 via Nuitee
A
Ann solo_traveller gb
10
Pros:

Excellent well cooked and presented food.

2026-07-08 via Nuitee
J
Jane solo_traveller gb
9
Pros:

Exceptional clean bedroom and bathroom.
Staff very helpful.

2026-07-04 via Nuitee
E
Eunice solo_traveller gb
7
Disappointed
Pros:

Staff and food was brilliant.

Cons:

The room was not very clean. The sheets and towels were very clean but the room was not. We opened windows because of the heat and the windows and frames were very dirty inside and out. The lamps in the room were covered in a layer of dust and the fan was broken.

2026-07-01 via Nuitee
S
Sharon solo_traveller gb
8
2026-06-29 via Nuitee
P
Pauline solo_traveller gb
8
Nice but should be better ..
Pros:

Nice roomy dining area , location Close to town with lots of parking. Staff were friendly and helpful. Try the marmalade ice cream it's fab.

Cons:

Room was stuffy its was very hot and the bedding was far too thick as was summer. Should have ceiling fan at least as no air con. Had to ask for another fan as one in room didn't work. There was a lack of plug sockets and the room layout was poor as only 2 sockets usable and the hairdryer was difficult to use as had to sit on floor to use it so was as close to wardrobe mirror as possible so hardly practicle. Bathroom window locked so could get any fresh air in there.
Carpet was a bit stained I feel the room warranted 4 stars.

2026-06-27 via Nuitee
M
Mhairi solo_traveller gb
8
Pros:

Staff were so friendly and under pressure so good at their job

Cons:

Hotel was excellent but further out of Southwold than expected and no near pubs

2026-06-20 via Nuitee