The Randolph Hotel

Hotels
8.6 (1049 reviews)
41 Wangford Road , Southwold , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Inconsistent service
Room maintenance issues

Categories

Cleanliness
8.08
Most rooms were clean but one review mentioned issues with maintenance.
Service
8.85
Most staff were friendly and attentive, with a few exceptions noted.
Location
9.09
Beautiful location, walking distance to attractions.
Room Quality
8.54
Rooms were generally pleasant but a few had issues needing attention.
Amenities
8.47
Amenities were mostly good, though some areas need refurbishment.
Value for Money
8.53
General sentiment positive but some concerns about specific service issues.
Food and Beverage
8.68
Food was well received, especially breakfast, but some concerns noted.
Overall Experience
8.55
Positive experience overall, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:42

Property Description

Luxurious Accommodation
Experience comfort and style at The Randolph Hotel in Reydon near Southwold. Each room boasts a flat-screen TV, a kettle, and a private bathroom for your convenience. Enjoy complimentary WiFi during your stay in our elegant rooms, all accessible via stairs only.

Convenient Location
Located just 30 km from Great Yarmouth and 21 km from Aldeburgh, The Randolph Hotel offers easy access to nearby attractions. Explore the charming surroundings or unwind at the on-site bar after a day of sightseeing.

Easy Access to Airports
With Norwich International Airport only 46 km away, traveling to and from The Randolph Hotel is a breeze. Book your stay now and indulge in a memorable experience at our exquisite property.

Important information:

Please note that the property do not have a elevator at the property, which is set over 2 floors. No ground-floor rooms are available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

8.6
Based on 1049 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.55
A
Ashley • couple • gb
7
Nice but could do better
Pros:

Nice and warm bright reception rooms Good breakfast. Easy walk in to Southwold

Cons:

Our room no2 was ok but not great. The beds were hard and a little uncomfortable. The shower room was large and well maintained but the radiator was noisy and the hot tap was broken and shot out hot water everywhere. The boiler was located outside the window. This interrupted our sleep.

2026-10-24 • via Nuitee
L
LESIA • couple • gb
9
It was a lovely couple of days. Great for exploring Southwold.
Pros:

Very friendly and clean. Breakfast was lovely.

2026-10-21 • via Nuitee
N
NICOLA • couple • gb
8
Lovely stay at the Randolph
Pros:

Room 9 was very spacious with a king sized bed and a sofa bed. The bathroom has a bath with a decent shower over it. It was spotlessly clean and tidy. We were on the top floor, so it was peaceful and we didn't hear any noise from the pub below. The full English breakfast was small but delicious. The location was great. It is a couple of minutes drive into Southwold. There was plenty of space to park in the free carpark. We really enjoyed our 2 night stay.

Cons:

The bathroom in room 9 is down 3 steps, which wasn't a problem for us, but might be difficult for people with mobility problems. We liked everything.

2026-10-17 • via Nuitee
J
Joanna • family_with_children • gb
10
Pros:

Breakfast was exceptional and so lovely that it wasn't a buffet. The room was immaculate.

2026-10-16 • via Nuitee
S
Suzanne • couple • gb
8
Lovely stay, breakfast & shortbread in room were great
Pros:

Very friendly & clean

Cons:

Nothing

2026-10-15 • via Nuitee
I
Iain • couple • gb
9
A haven
Pros:

The food is really good at all meal times.

Cons:

A minor quibble a fresh fruit salad at breakfast would be lovely.

2026-10-15 • via Nuitee
E
Eric • couple • gb
9
2026-10-14 • via Nuitee
A
andy • couple • gb
8
Pros:

Comfortable room ,good breakfast .

Cons:

Poor or no WiFi signal most of the time ... room 8 .

2026-10-14 • via Nuitee
L
Lynne • solo_traveller • gb
9
Pros:

Very helpful staff, good breakfast. Overall an enjoyable stay

2026-10-11 • via Nuitee
A
Alan • couple • gb
8
Pros:

Good choices on all fronts

2026-10-11 • via Nuitee
J
Judi • couple • gb
8
Enjoyed our short break a lot.
Pros:

Lovely public areas,lovely bar, comfy beds. Staff exceptional. Helpful, polite, efficient.

Cons:

No lift.

2026-10-10 • via Nuitee
S
Stuart • couple • gb
9
Quiet and relaxing.
Pros:

Friendly and professional staff.
Excellent breakfast.

Cons:

Restaurant a little dark.

2026-10-10 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-10-10 • via Nuitee
M
Maggie • couple • gb
9
Great value, relaxed atmosphere and a good base to explore Suffolk
Pros:

Super bathroom, great price. Nice atmosphere

Cons:

Vacuum going during breakfast! Would like a few more choices on the evening meal menu, what there was, was delicious! Our vegan relative would struggle though.

2026-10-09 • via Nuitee
S
Stephen • couple • gb
10
Everything about the hotel, the bedrooms the bathroom the food all firs classthe
Pros:

Everything good exceptional food,staff very good and friendly

Cons:

Nothing

2026-10-09 • via Nuitee
H
Heather • couple • gb
8
Lovely place nice staff would go back
Pros:

Lovely place
Suite beautiful
Staff really nice especially friendly waitresses at breakfast

Cons:

Quite a few stairs

The fan going on and off all night

Cleaner hoovering through breakfast

2026-10-07 • via Nuitee
J
jacqueline • couple • gb
5
good location but not value for money. would not stay again
Pros:

Size of bedroom
breakfast range of choice

Cons:

bedroom not clean enough
tea making facilities not replenished properly
had to order pastries at the same time as ordering main breakfast so they were cold by the time eaten and no offer of additional toast or coffee

2026-10-07 • via Nuitee
P
Pallett • solo_traveller • gb
7
Pros:

Food lovely

Cons:

Room wasn't worth the price

2026-10-07 • via Nuitee
M
Mnady • solo_traveller • gb
8
Pros:

Facilities in room were good. Size of bed good.
Nice breakfast and food in restsurant was of a good standard.. Outside area was well kept and attractive. Staff were attentive.

Cons:

Number of steps up to the room , no lift. . For some this would be a real problem.
Lack of safety catch on window which meant it kept blowing open so had to shut it, also windows were dirty and hadcobwebs and dead flies.

2026-09-17 • via Nuitee
C
Celia • couple • gb
7
2026-09-14 • via Nuitee