The Randolph Hotel

Hotels
8.6 (1024 reviews)
41 Wangford Road , Southwold , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Inconsistent service
Room maintenance issues

Categories

Cleanliness
8.08
Most rooms were clean but one review mentioned issues with maintenance.
Service
8.85
Most staff were friendly and attentive, with a few exceptions noted.
Location
9.09
Beautiful location, walking distance to attractions.
Room Quality
8.54
Rooms were generally pleasant but a few had issues needing attention.
Amenities
8.47
Amenities were mostly good, though some areas need refurbishment.
Value for Money
8.53
General sentiment positive but some concerns about specific service issues.
Food and Beverage
8.68
Food was well received, especially breakfast, but some concerns noted.
Overall Experience
8.55
Positive experience overall, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:42

Property Description

Luxurious Accommodation
Experience comfort and style at The Randolph Hotel in Reydon near Southwold. Each room boasts a flat-screen TV, a kettle, and a private bathroom for your convenience. Enjoy complimentary WiFi during your stay in our elegant rooms, all accessible via stairs only.

Convenient Location
Located just 30 km from Great Yarmouth and 21 km from Aldeburgh, The Randolph Hotel offers easy access to nearby attractions. Explore the charming surroundings or unwind at the on-site bar after a day of sightseeing.

Easy Access to Airports
With Norwich International Airport only 46 km away, traveling to and from The Randolph Hotel is a breeze. Book your stay now and indulge in a memorable experience at our exquisite property.

Important information:

Please note that the property do not have a elevator at the property, which is set over 2 floors. No ground-floor rooms are available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an available cot.
    Children up to and including 17 years old stay for £25 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1024 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.55
J
Jane solo_traveller gb
9
Pros:

Exceptional clean bedroom and bathroom.
Staff very helpful.

2026-07-04 via Nuitee
E
Eunice solo_traveller gb
7
Disappointed
Pros:

Staff and food was brilliant.

Cons:

The room was not very clean. The sheets and towels were very clean but the room was not. We opened windows because of the heat and the windows and frames were very dirty inside and out. The lamps in the room were covered in a layer of dust and the fan was broken.

2026-07-01 via Nuitee
S
Sharon solo_traveller gb
8
2026-06-29 via Nuitee
P
Pauline solo_traveller gb
8
Nice but should be better ..
Pros:

Nice roomy dining area , location Close to town with lots of parking. Staff were friendly and helpful. Try the marmalade ice cream it's fab.

Cons:

Room was stuffy its was very hot and the bedding was far too thick as was summer. Should have ceiling fan at least as no air con. Had to ask for another fan as one in room didn't work. There was a lack of plug sockets and the room layout was poor as only 2 sockets usable and the hairdryer was difficult to use as had to sit on floor to use it so was as close to wardrobe mirror as possible so hardly practicle. Bathroom window locked so could get any fresh air in there.
Carpet was a bit stained I feel the room warranted 4 stars.

2026-06-27 via Nuitee
M
Mhairi solo_traveller gb
8
Pros:

Staff were so friendly and under pressure so good at their job

Cons:

Hotel was excellent but further out of Southwold than expected and no near pubs

2026-06-20 via Nuitee
M
Mary solo_traveller gb
8
Pros:

Great service and friendly staff

Cons:

The table with tea making facilities was rather low and impractical. Bit dangerous when using a boiling kettle

2026-06-19 via Nuitee
A
Anthony couple gb
9
Great location. Staff a little slow in restaurant and at breakfast.
Pros:

Location

Cons:

Clean and tidy. Parking safe and plenty of space

2026-06-19 via Nuitee
S
Sue couple gb
10
2026-06-18 via Nuitee
R
RWH solo_traveller gb
7
Pros:

Location and friendly staff

Cons:

No carpet our soft furnishings in eating areas, pine floors, Bar areas very pubby and cater for locals.Gravel carpark potholes ,beware,drive slowly.

2026-06-18 via Nuitee
F
Frances couple gb
10
Pros:

Excellent welcome , beautiful room, comfortable bed, delicious breakfast.

Cons:

It was all very good

2026-06-13 via Nuitee
J
Jane extended_group gb
9
Good location and clean
Pros:

It was spotlessly clean

2026-06-10 via Nuitee
S
Stuart couple gb
8
2026-06-08 via Nuitee
J
Jane couple gb
10
Great little get away for a 24 hour trip.
Pros:

Lovely facilities. Great service from the staff. Evening meal was fabulous. Perfect portions and the bedroom was excrement comfortable with great ensuuye facilities.

Cons:

N/A

2026-06-07 via Nuitee
I
Iain couple gb
9
The Randolph is somewhere to return to… a Haven
Pros:

Breakfast is a highlight at the Randolph. We had to be careful on this trip though as we were having an early lunch with friends and needed to be able to eat something!

Cons:

Not much. We had dinner we friends the night of of stay but they wanted to eat elsewhere as they felt the menu was too limited at the Randolph …sadly.

2026-06-06 via Nuitee
S
SIMON couple gb
8
Pros:

Room was very good
Breakfast was very well prepared and nicely done

2026-05-30 via Nuitee
Y
Yolande couple gb
9
The Hotel was just outside of Southwold which made for a lovely walk everyday but not at all too far
Pros:

The Breakfast was very good and service was excellent.

2026-05-26 via Nuitee
J
Jan couple gb
10
Lovely stay great staff good food
Pros:

Very nice
Good choices
Nice bar in evening

Cons:

Nothing

2026-05-26 via Nuitee
E
Emma couple gb
10
Wonderful stay - will definitely return
Pros:

Beautiful building. Lovely rooms. Great food. 20mins walk to Southwold

Cons:

NA

2026-05-25 via Nuitee
K
kim couple gb
10
A gem of a hotel
Pros:

Clean and tidy Hotel. Staff very friendly and helpful. Short walk in to town. Ample on site parking at no extra cost. Great base for exploring the Area. Food in the Restaurant was excellent especially the Breakfast with the Chefs special recipe Black Pudding

Cons:

Nothing

2026-05-23 via Nuitee
K
Kevin couple gb
10
2026-05-19 via Nuitee