Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Nice location
Good room quality
Spa and amenities
Cons:
Food quality
Cleanliness issues
Comfort of certain furnishings

Categories

Cleanliness
8.28
Cleanliness was generally good, but some reviews mentioned issues with upkeep in certain areas.
Service
9.25
Many reviews praised the staff for being helpful and attentive, contributing positively to the overall experience.
Location
9.29
The hotel location received positive remarks, with guests appreciating proximity to the center and beautiful views.
Room Quality
8.74
Rooms were generally well-liked for their comfort and views, although some noted specific discomforts.
Amenities
8.77
Amenities like the spa and swimming pool were positively received, though availability concerns were noted.
Value for Money
8.73
The overall value was seen as good, although some guests felt food quality could improve.
Food and Beverage
7.78
Food quality received mixed reviews, with several guests expressing disappointment in meal variety and quality.
Overall Experience
8.75
Overall, guests had pleasant experiences with a few areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:06

Property Description

Mountain Views and Spa Retreat
Hotel Tanne, nestled at the foothill of Pirin Mountains in Bansko, offers stunning mountain views and a luxurious spa experience. The on-site spa center boasts various facilities including hot mineral water pools, salt rooms, saunas, and hydro beds for ultimate relaxation.

Traditional Charm and Culinary Delights
Experience the traditional charm of Bansko at Tanne Hotel, designed in the town's classic style. Indulge in local cuisine at the on-site restaurant and start your day with a delicious breakfast in a cozy café with a terrace overlooking the majestic mountains. Enjoy a drink at the Viennese lounge, lobby, or piano bar for a relaxing evening.

Convenient Location and Transfer Services
Located just a short walk from Bansko's center and 300 meters from the gondola lift, Tanne Hotel offers a convenient stay. For added convenience, transfers to and from Sofia can be arranged upon request. Book your stay now for a memorable mountain getaway at Hotel Tanne.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for BGN 11 per person per night when using an available extra bed.
    People 12 years old and over stay for BGN 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 438 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
V
Vladbooking • solo_traveller • il
8
Не дорого и не далеко от центра Банско.
Pros:

Три этажа, в здании в болгарском стиле, в небольшом садике, от дороги отделенном забором. Неплохой завтрак и хороший персонал. СПА и бассейн видели, но не пользовались.

Cons:

Уставший отель, который пытались бюджетно подреставрировать. Шум улицы и из соседних номеров. Всё не очень плохо, но к 4* это не имеет никакого отношения.

2026-05-27 • via Nuitee
Y
yuri • solo_traveller • il
10
2026-05-26 • via Nuitee
M
Martin • solo_traveller • bg
7
Overall, we had a pleasant stay at Hotel Tanne.
Pros:

The hotel has a good location, about a 10-minute walk from the main street and around 20 minutes from the town square. There was also a 24-hour supermarket nearby, which was very convenient.
The room was spacious, very clean, and we liked the interior and atmosphere of the hotel. Dinner was served in the traditional tavern and breakfast in the restaurant. Although dinner was not buffet-style and the menu was limited, everything we tried was tasty.
The spa area was generally okay. The pool was small but clean, and there were two working saunas, a steam bath, and two relaxation beds.

Cons:

Breakfast was rather simple and not very varied, with items such as fried bread, eggs, bacon, and cereals.
One thing that made a slightly negative impression was that dinner was served until 9 p.m. on one day, but only until 8 p.m. the next day, possibly because it was Sunday. We were informed about this around noon on the same day, but it would have been better to know in advance.
The jacuzzi was large and working, but it could have been better maintained in terms of cleanliness. Also, one sauna, the salt room, and the outdoor jacuzzi were not working.

2026-05-26 • via Nuitee
C
Cvetan • solo_traveller • mk
8
Pros:

The location is excellent, quiet, yet close to the promenade and the center. The hotel is clean, the spa facilities are excellent, the water in the pool is warm, we enjoyed it.

Cons:

/

2026-05-24 • via Nuitee
E
Eleftheria • solo_traveller • gr
1
Cons:

Καμία επικοινωνία ούτε για την επιβεβαίωση της κράτησης ούτε για την ακύρωση που ζητήσαμε. Έχουμε στείλει 3 διαφορετικά μηνύματα και email και καμία ανταπόκριση. Κρίμα να μείνετε σε ένα ξενοδοχείο που δεν σέβεται τον πελάτη!

2026-05-22 • via Nuitee
P
Paavo • solo_traveller • ee
8
2026-05-21 • via Nuitee
I
Ivan • couple • de
10
2026-05-15 • via Nuitee
M
Maoz • solo_traveller • il
7
Pros:

The size of the room and the spa.

Cons:

Basic breakfast. The room wasn't clean. It's a 3 stars standard hotel, definitely not a 4 stars.

2026-05-14 • via Nuitee
M
Mechkarov • solo_traveller • bg
10
2026-05-10 • via Nuitee
I
Irina • couple • bg
10
2026-05-08 • via Nuitee
I
Igor • solo_traveller • ua
8
Pros:

Расположение,персонал , Басеин,

Cons:

Отсутствие смарт ТВ,шумная работа холодильника.

2026-04-23 • via Nuitee
Анелия • solo_traveller • bg
10
Pros:

Чисто, приветливо, топло и уютно. Просторна стая. Изключително удобни легла. Удобства в банята. Просторна тереса. Приятен персонал. Кухнята е уникална. Самостоятелен паркинг в близост до хотела Местоположението е отлично.

2026-04-22 • via Nuitee
D
Diana • solo_traveller • bg
9
2026-04-18 • via Nuitee
A
Anatoliy • couple • bg
10
Pros:

The rooms are freshly renovated, not too crowded, very good spa and saunas.

Cons:

The food selection for breakfast and dinner was average but we were not left hungry and the food itself was good.

2026-04-16 • via Nuitee
K
KONSTANTIN • solo_traveller • il
10
2026-04-16 • via Nuitee
A
ARGIRI • couple • gr
10
2026-04-13 • via Nuitee
B
BASRI ALIOSMAN SHUKRI • family_with_children • tr
9
2026-04-13 • via Nuitee
K
Kristina • couple • bg
10
Хотел Танне
Pros:

СПА-то, близкото разположение до началото на пешеходната зона, игралната зала, има и механа за улеснение

Cons:

Някои неща се нуждаят от ремонт, просто са се износили с времето

2026-04-12 • via Nuitee
B
Brian • couple • ie
10
Pros:

Late check was no problem to facilitate
Staff were lovely and very helpful
The premises was immaculate throughout
The breakfast had variety and was substantial
The pool facilities were lovely

Cons:

Nothing we didn't like

2026-04-09 • via Nuitee
K
Kostadin • extended_group • bg
8
Pleasant stay and welcoming staff.
Pros:

Dinner was great, breakfast so-so. Staff was polite and responsive.

Cons:

The apartment had 2 frindges, but unfortunately none of them worked.

2026-04-07 • via Nuitee