Holiday Inn Queretaro Zona Krystal by IHG

Hotels
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Holiday Inn Hotels & Resorts
Km 11 Carretera Queretaro-San Luis Potosi , 10672 Colonia El Salitre , Querétaro , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Tasty food
Cons:
Old gym equipment
Noise from adjacent rooms
High buffet prices

Categories

Cleanliness
8.5
Overall positive feedback on cleanliness, but some mention of old rooms and noise from neighbors.
Service
10
Staff were consistently noted as friendly and helpful.
Location
9.5
Close to activities with convenient parking.
Room Quality
8.5
Rooms were nice, but issues with noise from adjacent rooms were mentioned.
Amenities
8
Gimnasio poco equipado y viejo; limited amenities noted.
Value for Money
8.5
Good value for the quality of the hotel; however, some mentioned the price of the buffet as high.
Food and Beverage
9.5
Food was positively highlighted, especially the breakfast buffet.
Overall Experience
9.5
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Luxurious Amenities

The Holiday Inn Queretaro Zona Krystal presents a blend of modern comfort and convenience. The hotel boasts an outdoor pool, a well-equipped gym, and a trendy bar-restaurant for guests to unwind and indulge.

Elegant Rooms

Experience sophistication in every corner with rooms and suites featuring chic contemporary decor, flat-screen cable TV, and complimentary Wi-Fi. Wake up to the aroma of freshly brewed coffee from the in-room coffee machine and enjoy stunning city views from select accommodations.

Convenient Location

Situated next to a major road leading into Querétaro, the hotel offers easy access to Antea Shopping Centre, local eateries, and the vibrant city center. With meeting facilities, a tour desk, and free parking on-site, every guest's stay is guaranteed to be seamless.

Book your stay at the Holiday Inn Queretaro Zona Krystal for a memorable and relaxing experience.

Important information:

Please note that children breakfast is not included in breakfast included rates and guests must pay for children breakfast in the hotel directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9.5
S
Sergio • solo_traveller • mx
10
Pros:

El tamaño de la habitación y la comodidad, además del trato del personal.

Cons:

No hubo nada respecto

2026-08-10 • via Nuitee
L
Luis • couple • mx
3
Hotel de tramposos: no te dan factura si reservas a través de Booking.com
Pros:

No me quisieron dar factura, aduciendo que la debe emitir Booking.com

Cons:

No me quisieron dar factura, aduciendo que la debe emitir Booking.com

2026-08-04 • via Nuitee
R
Richard • solo_traveller • mx
8
Pros:

La habitación estaba amplia

Cons:

No hay buena comunicación entre Booking y el hotel. Contraté la habitación con desayuno y el hotel no estaba enterado

2026-07-21 • via Nuitee
C
Castañeda • family_with_children • us
10
2026-07-18 • via Nuitee
P
Paloma Mariana • extended_group • us
10
Hotel con todas las amenidades y gran hospitalidad de servicio.
Pros:

La cama super comoda, las sabanas y almohadas. El personal siempre con una sonrisa y ayudando a nuestras necesidades. Todo super bien! Limpieza, comodidad y atención.

2026-05-19 • via Nuitee
A
Alfonso • couple • co
8
Pros:

ubicacion

Cons:

el baño hace mucho ruido y su diseño no aisla su uso y no es agradable para el acompañante. las habitaciones merecen ya una remodelacion

2026-03-16 • via Nuitee
C
CLAUDIA TERESA • family_with_children • mx
9
Pros:

la ubicación está muy bien, me queda a 2 minutos de mi destino

2026-01-19 • via Nuitee
C
Carlos Enrique • couple • co
10
Muy bueno
Pros:

Cómodo, limpio, buena ubicación

Cons:

Nada

2026-01-19 • via Nuitee
M
Monica • family_with_children • mx
10
La relación calidad - precio es muy buena.
Pros:

El desayuno buffet y el servicio son muy buenos.
Las habitaciones son amplias y estában perfectamente limpias. La relación calidad - precio es muy buena.

2026-01-19 • via Nuitee
M
Mario • family_with_children • mx
8
Estancia para navidad diciembre 2025
Pros:

Cercanía a mis actividades, estacionamiento amplio, no ruido.

Cons:

Precio buffet desayuno, gimnasio poco equipado y viejo y mal estado

2025-12-29 • via Nuitee
P
Patrick • family_with_children • ie
7
2025-12-15 • via Nuitee
R
Ricardo • solo_traveller • ec
10
Pros:

Muy buena la comida

Cons:

La charola del servicio a la habitacion tardo mas de 3 dias en recogerse

2025-12-08 • via Nuitee
B
Beatriz Araceli • solo_traveller • mx
10
COMODIDAD
Pros:

Comodidad, servicio

Cons:

no aplica

2025-12-03 • via Nuitee
S
Sonia • family_with_children • us
10
Enjoyable
Pros:

Staff were very helpful and polite!

2025-10-29 • via Nuitee
S
Salvador • extended_group • mx
10
2025-10-22 • via Nuitee
O
Oscar • solo_traveller • mx
7
2025-10-13 • via Nuitee
A
Alejandro
10
Pros:

Perfect location

2025-10-04 • via Nuitee
C
Carlos • family_with_children • mx
9
2025-10-03 • via Nuitee
M
Maria • family
10
Pros:

The room were nice and clean, the food in the restaurant was very tasty and the staff was attentive and accommodating

2025-09-24 • via Nuitee
D
Daniel • couple • mx
9
2025-09-17 • via Nuitee