Holiday Inn Express Chengdu West Gate by IHG

Hotels
•
Holiday Inn Express
8.3 (40 reviews)
Xin Xi Men, 2nd Building, No. 88, 1st North Section, 1st Ring Road , Chengdu , CN
+86 28 8766 4999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Professional staff
Convenient location
Clean environment
Complete breakfast
Cons:
Wifi was a bit slow

Categories

Cleanliness
7.86
The hotel is noted for its cleanliness.
Service
8.83
Professionalism of the staff during a medical emergency was appreciated.
Location
8.87
Conveniently located next to the metro exit.
Room Quality
8.12
Standard quality for this hotel tier.
Amenities
8.15
Standard quality for this hotel tier.
Value for Money
8.11
Standard quality for this hotel tier.
Food and Beverage
8.36
Full breakfast offered.
Overall Experience
8.13
Overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:50

Property Description

Convenient Location
Holiday Inn Express is strategically located just a short walk from Jiazhou International Exhibition Center, making it an ideal choice for both leisure and business travelers.

Comfortable Accommodation
Enjoy a relaxing stay in our cozy rooms equipped with modern amenities such as free Wi-Fi, iPod docking stations, and flat-screen satellite TVs.

Convenient Facilities
From the 24-hour front desk to the on-site restaurant serving local Szechuan cuisine, we ensure that your stay is hassle-free and enjoyable. Book your stay at Holiday Inn Express Chengdu West Gate now for a memorable experience!

Important information:

The property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Location

Guest Reviews

8.3
Based on 40 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.36
Overall Experience: 8.13
S
Sofia • solo_traveller • ar
10
2026-09-07 • via Nuitee
Z
Zhongmin • couple • us
9
性价比超高
2026-08-12 • via Nuitee
S
SANTHOSH KUMAR • solo_traveller • in
9
Pros:

All good

Cons:

Food is same repetation

2026-08-10 • via Nuitee
T
TIGRAN • family_with_children • cn
10
Pros:

The rooms are clean and nice and the location is very comfortable.
But the best part is the staff. They are very friendly and helpful. Especially a staff named 'Summer' was very polite and helpful. We asked her to help us with many things not related to the hotel but she still helped us a lot

2026-05-18 • via Nuitee
L
Leocadio • family_with_children • es
9
Reseñar la atención recibida por parte del personal durante una situación de emergencia médica ya que nos acompañaron e
Pros:

Profesionalidad de las trabajadoras y trabajadores.
Situado al lado de la salida del metro.
Limpieza.
Desayuno completo.

Cons:

Wifi un poco lenta.

2025-08-16 • via Nuitee
P
Peter • young couple • sg
8
It was a pleasant experience staying at the hotel
Pros:

Reception staff are helpful. Next to metro station. Many eateries nearby.

2025-05-12 • via Nuitee
A
Ana • solo traveller • ar
7
Good
Pros:

The hotel is near the metro station. Breakfast is good.

Cons:

The staff does not speak English. However, the hotel rate corresponded to international standards for a three-star hotel.

2025-02-23 • via Nuitee
M
Mariia • family with young children • ru
10
Exceptional
Pros:

Everything was amazing, we had only one night and early check out, the staff prepared food for us so we were not hungry)

Cons:

As an option there could be a certain, hiding the glass wall of the bathroom, the rest was superb!

2025-02-02 • via Nuitee
C
Cherry • young couple • mm
8
Very good
2024-12-25 • via Nuitee
J
Jordi Sastre • friends
10
Pros:

Alojamiento convenientemente comunicado con el centro de la ciudad.

2024-08-27 • via Nuitee
B
Baobao
10
Pros:

Staff are very nice . Room is clean. Highly recommended.

2024-01-22 • via Nuitee
M
Mei • family with young children • my
7
Good location . Right in front of metro station. A lot of shops around hotel. Walking distance to alley (half hour walk)
Pros:

Location

Cons:

None

2023-12-03 • via Nuitee
M
Mei • family with young children • my
7
Good
2023-12-03 • via Nuitee
S
Siew • young couple • my
9
Happy stay at holiday inn Chengdu westl
Pros:

Express train enlarged map at the lobby

Cons:

None

2023-11-21 • via Nuitee
F
Francis • family with young children • au
10
Exceptional
Pros:

Hotel is very good，room price is not cheap at all

Cons:

Nothing

2023-10-30 • via Nuitee
T
Thanawit • review category business travellers • th
9
easy to go to attraction not more than 15 mins, good place to stay, less breakfast line
2023-10-25 • via Nuitee
S
Santiago • group • us
3
Poor
2023-10-04 • via Nuitee
X
Xiaoping • group • us
3
Poor
Pros:

The breakfast is perfect ! Wifi is horrible. The carpets are so dirty . The hotel equipment look so old . The location are perfect. And they don’t accept credit card ! They keep ask me the PIN number for my credit card . I tried to input my zip code . It doesn’t work.

Cons:

The breakfast is perfect ! Wifi is horrible. The carpets are so dirty . The hotel equipments look so old . The location are perfect. And they don’t accept credit card ! They keep ask me the PIN number for my credit card . I tried to input my zip code . It doesn’t work.

2023-06-13 • via Nuitee
L
Lee • family with young children • sg
7
Good
Pros:

Location n comfy room

Cons:

A frudge in the room

2023-06-06 • via Nuitee
R
Rut • family with young children • es
7
Better to find another option in the city
Pros:

The breakfast was good, although additional services were needed. The tables were dirty and in a couple of days we could not find a table for us. Quite disorganized

Cons:

The rooms were simply stinky, smelling cigarettes although we requested a non-smoking room. We spent more than one hour just changing rooms. Also we had to request in a couple of ocasions to have our rooms cleaned as we arrived from our excursions and found the rooms as we left them in the morning.

2023-05-28 • via Nuitee