Armenian Street Heritage Hotel

Hotels
7.6 (1452 reviews)
139, Lebuh Carnarvon , George Town , my

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Noisy rooms
Cleanliness issues
Poor breakfast

Categories

Cleanliness
6.68
There were reports of poor condition and cleanliness, including insect issues.
Service
8.65
Staff was consistently described as helpful and friendly.
Location
9.19
The location was praised as central and convenient for sightseeing.
Room Quality
6.14
Rooms were described as noisy and some had unpleasant odors.
Amenities
7.67
Basic necessities were provided, though breakfast options were criticized.
Value for Money
8.13
The overall stay was deemed as good value considering the location.
Food and Beverage
6.68
Breakfast quality was found lacking.
Overall Experience
7.65
Overall experience was generally positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:03

Property Description

Convenient Location
Armenian Street Heritage Hotel is situated in the heart of Georgetown UNESCO World Heritage zone, just a minute’s walk from famous street art by Ernest Zacharevic.

Scenic Views
Guests can enjoy stunning panoramic views of the heritage area and coast line from the hotel's top floor viewing deck.

Modern Amenities
Rooms are equipped with air conditioning, a flat-screen TV, safety deposit box, and hot rainshower facilities. Guests can also dine at Kopitan Classic White Coffee for local specialties.

Book now to experience the perfect blend of heritage charm and modern comfort at Armenian Street Heritage Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 2 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.

Please note that for guests requiring a tax invoice in the name of their company upon check-out, please email a request to the accommodations. Please allow 14 working days for the property to process the request.
Incite Car parking space is limited, 15 cars only be able to park. It is free of charge. As its first come first serve basis, we are not able to take a reservation for parking space.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 10 per day.

Location

Guest Reviews

7.6
Based on 1452 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
A
Aina couple my
8
2026-05-28 via Nuitee
M
mohd alfie solo_traveller my
8
2026-05-23 via Nuitee
H
Hanizah couple my
4
Pros:

Location

Cons:

Cleanliness-the bedsheet is not changed,got blood spot on it & need to call to clean but no room maker @ night

2026-05-23 via Nuitee
N
Nasir couple my
8
Have been using this hotel for last 3 years and will continue hoping it remains as good
Pros:

Friendly staff. Good location. Easy parking value for money

Cons:

Aircon noisy

2026-05-22 via Nuitee
S
Sayan extended_group in
10
If you are in Georgetown, this would be a great place to be in
Pros:

Smack in the middle of Georgetown and within walking distance of all the places one would want to go to. We got a good room that was adequate for 4 people. The property itself has got an old world charm.

2026-05-22 via Nuitee
R
Ranjit solo_traveller in
8
2026-05-22 via Nuitee
N
NA KOK KEONG extended_group sg
10
Nice Stay !!
Pros:

Nice location, clean & comfortable room

Cons:

Nothing

2026-05-21 via Nuitee
H
Hairi Abdullah solo_traveller my
8
2026-05-21 via Nuitee
C
Clara solo_traveller es
8
2026-05-20 via Nuitee
K
Kuganeson couple my
6
Pros:

location

Cons:

light not working
towels not changed day 1

2026-05-18 via Nuitee
W
Wey extended_group my
7
2026-05-16 via Nuitee
A
ARUMUGAM solo_traveller my
10
staff very accommodating n free flow of amenities like coffee, tea, toiletries 👍
Pros:

staff, location

Cons:

none

2026-05-13 via Nuitee
N
NURFAIZAH family_with_children my
8
will come again
Pros:

Great location, nearby attraction places, walking distance to mosque

Cons:

upgrade the breakfast presentation

2026-05-11 via Nuitee
W
WAI LENG extended_group my
1
Disappointed cause the first time experience were good
Pros:

Location

Cons:

The room. Changed two rooms also aircond problem, noisy. First room bedsheets with stain. Towels were not provided on time. Requested for extra pillows but never delivered

2026-05-11 via Nuitee
พัชรี family_with_children th
7
2026-05-09 via Nuitee
J
Janet solo_traveller au
9
2026-05-07 via Nuitee
H
Hanna couple vn
10
Pleasant trip and worthy for long stay
Pros:

Heartfelt service from FO staff with promptly supportive action. Location is convenient to walk through some main attractions. Spacious room with well maintained. Will come back once visit Penang next time

Cons:

Bathroom sometimes smells a bit not too bad. All hood generally

2026-05-04 via Nuitee
P
PETCHARAWUT solo_traveller th
10
2026-05-03 via Nuitee
H
Haziqazln solo_traveller my
10
Good experience
Pros:

Location is good

Cons:

parking is first come first serve.

2026-05-02 via Nuitee
L
Lee Kan family_with_children au
6
Satisfactory but can be improved further.
Pros:

Good customer service. Very attentive and pleasant staff. Good location to CAT and eateries.

Cons:

Room is old and run down. The bed sheets, bathroom towels are old and have unpleasant odor. Breakfast was disappointing and lack variation over our 3 nights stay.

2026-04-29 via Nuitee