Le Meridien Charlotte

Hotels
Le Meridien Hotels & Resorts
8.1 (1646 reviews)
555 South McDowell Street North Tower , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Beautiful hotel
Cons:
No hot water
High parking fees

Categories

Cleanliness
7.74
Several reviews mentioned cleanliness concerns, such as a dirty mattress and mold.
Service
9.21
Lots of praise for the staff, particularly Winter at the front desk, indicating exceptional service.
Location
8.75
The location received positive remarks, with guests highlighting great views and central positioning.
Room Quality
7.2
Room quality varied; complaints included issues like no hot water and a peeling wall.
Amenities
8.23
Amenities were appreciated, but there were some complaints about parking fees and lack of a microwave.
Value for Money
7.69
Some guests felt that the quality did not match the price, citing unexpected fees.
Food and Beverage
7.24
Limited dining options mentioned as one restaurant was closed.
Overall Experience
8.71
Overall experience was positive due to the pleasant staff and beautiful hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:31

Property Description

Rooftop Bar and Lounge
Experience the vibrant nightlife of Charlotte at Le Méridien's rooftop bar and lounge, offering stunning city views and handcrafted cocktails.

Outdoor Pool
Relax and unwind by our outdoor pool, the perfect spot to soak up the sun and enjoy a refreshing swim during your stay.

Convenient Location
Situated just minutes away from Charlotte Douglas International Airport, Bank of America Stadium, and Charlotte Convention Center, Le Méridien Charlotte offers the ideal base for both leisure and business travelers.

Book now to elevate your Charlotte experience at Le Méridien Charlotte.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 25 per day.

Location

Guest Reviews

8.1
Based on 1646 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
S
Sharina couple us
7
I’d stay here again, but only for a night or two. Staff was very nice. Nice location. Love their rooftop bar. Lobby deco
Pros:

The closeness in proximity to the Stadium (Bank of America)

Cons:

No ventilation on the elevators or in the hallways, low toilet stool

2026-07-25 via Nuitee
M
Mona couple us
8
2026-07-24 via Nuitee
T
Temitayo couple us
7
2026-07-23 via Nuitee
S
Shavee solo_traveller us
9
2026-07-23 via Nuitee
G
Galin couple us
6
It was OKAY
Pros:

The rooms are nice and clean .

Cons:

Elevators broke so only 2 work which really suck, takes way toooo long to get from your room to the lobby especially if you’re on a higher floor like the 12th. Had I known about the elevators I would not have stayed at this hotel. Not having enough working elevators for people to leave and come in a decent time is NOT OKAY! I stayed on the elevators for 20mins at one point cause it way too many people book and only 2 elevators is crazy !!!!

2026-07-23 via Nuitee
A
Ariel solo_traveller us
5
2026-07-23 via Nuitee
A
Angel couple us
8
2026-07-22 via Nuitee
A
Andrew couple us
10
My stay over all was good convenient to downtown and other locations. I would stay there again.
Pros:

The staff was very friendly and very accommodating. The room was roomy and clean and the bed was very comfortable.

Cons:

I think it's time for an upgrade on your elevators. During our 2 nights stay, there were major issues with your elevators that made going up and down for everyone very uncomfortable.

2026-07-21 via Nuitee
F
Franchesca solo_traveller us
5
Pros:

The location was great.....dead certain of the city and less than 10 mins away from the stadium. They view from the rooftop bar was amazing!!! And the breakfast was pretty good as well.

Cons:

It may be due to construction but the elevator took FOREVER. A good 8-10 min wait. I was on the 11th floor so the steps was not an option. The bathroom was very tight, had to squeeze in just to be able to close the door. The shower had no hot Water, just barely warm or all cold water. They could also afford to update the mattresses in the room.....they were definitely old and had no support. Lastly the room had a mild smoke/weird smell.

2026-07-21 via Nuitee
J
Jocelyn couple us
4
I was just ready to go. I was not expecting the stay to be how it was due to how nice the pics are online but now we kno
Pros:

Can’t really say due to all of the remodeling going on. Very busy area though which was understandable due to the nature of this particular weekend

Cons:

When we arrived , there was dirty sheets and towels outside our door. Room was full of gnats and we were unable to change due to how packed the hotel was. Didn’t feel clean, I had a horrible time sleeping because the air conditioner constantly ran on and off all night.

2026-07-20 via Nuitee
M
Manuela couple ch
1
Décevant
Cons:

La personne à l'accueil piochait de la nourriture dans un cornet en nous parlant. L'accès du parking à l'hôtel était en travaux il a fallu faire tout un détour avec nos valises pour nous rendre à l'hôtel sans aucune aide. La piscine extérieure est à banir car elle n'est pas propre et elle donne sur un parking. Cela ne vaut pas un 4 étoiles.

2026-07-20 via Nuitee
N
nedra couple us
10
Had a great weekend here close to everything I needed
Pros:

Love it

Cons:

Everything was great

2026-07-20 via Nuitee
S
Shaneka couple us
10
2026-07-20 via Nuitee
K
Kimberly family_with_children us
4
Property needs an overhaul, wouldn't stay again.
Pros:

Staff is great. The property is lovely aesthectically.

Cons:

HVAC and elevators both not working properly. Plumbing issues.

2026-07-20 via Nuitee
L
Lauren couple us
5
It was decent
Pros:

The room was nice

Cons:

Elevators weren’t working well; signage was unclear

2026-07-20 via Nuitee
P
Patel extended_group us
4
Not worth the $$. The Fairfield Inn in DT is way nicer.
Pros:

Comfortable bed

Cons:

Staff could barely handle reservations, when you walked in, no one welcomed you even when alone. Instead they talked to each other. The lobby was humid and not like the air wasn't working. The lobby waiting area for elevators was so dark. Elevators were barely working. The room bathroom was so outdated and moldy in the shower in places. All in all, the issue is when you charge almost $350+ a night and label it a part of The Meridien chain, it better show that way. It does not represent the brand well at all. It was obvious too.

2026-07-19 via Nuitee
T
Tamara family_with_children us
6
Pros:

location

Cons:

elevators were not working properly and had to walk to 12th floor

2026-07-19 via Nuitee
A
Adrian couple us
6
Pros:

Location

Cons:

Elevator wait and not all were functional. Because of the rate and size, all elevators should be functional.

2026-07-18 via Nuitee
T
Tara solo_traveller us
5
2026-07-18 via Nuitee
A
Andrea couple it
1
2026-07-16 via Nuitee