Best Western On The Avenue

Hotels
Best Western
8.3 (1311 reviews)
510 Delaware Avenue , Buffalo , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aging decor

Categories

Cleanliness
7.55
Several mentions of cleanliness issues such as grimy corners and wear in the hotel.
Service
9.05
Staff are frequently described as friendly, helpful, and attentive.
Location
8.55
Good location for nearby attractions such as concert venues and the Cancer Center.
Room Quality
8.05
Rooms described as comfortable, but some furnishings and decor need updating.
Amenities
8.05
Good amenities mentioned like a clean gym and a nice spa, but a desire for an extra blanket noted.
Value for Money
8.05
Good value for location but some complaints regarding the overall condition affecting perceived value.
Food and Beverage
8.55
Breakfast options mentioned as tasty and the staff attentive.
Overall Experience
8.55
Overall positive experience with a willingness to return noted by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Convenient Location Near Attractions
Located in Buffalo, New York, the Best Western On The Avenue offers easy access to popular area attractions such as theaters, restaurants, and the Peace Bridge to Canada. A short drive will take you to the iconic Niagara Falls, University of Buffalo, Buffalo Zoo, and Keybank Center.

Modern Amenities for Comfort
Guests can enjoy a hot breakfast to kickstart their day and stay connected with complimentary Wi-Fi access during their stay at the hotel. Each room is equipped with a coffeemaker for convenience, and fitness facilities are available on-site for those looking to stay active.

Unbeatable Combination of Comfort and Convenience
Experience a blend of comfortable accommodations and modern amenities at the Best Western On The Avenue. Book your stay now for a memorable visit to Buffalo, New York.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the room price is based on 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 1311 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
A
Antonia family_with_children it
10
Bellissimo soggiorno a Buffalo
Pros:

Fantastico soggiorno a Buffalo! Camera pulita, colazione ottima , parcheggio gratuito e ottima posizione . Consigliatissimo

2026-08-28 via Nuitee
M
Melania family_with_children it
7
2026-08-28 via Nuitee
E
ELENA family_with_children it
9
Consigliato!
Pros:

Le camere sono carine e spaziose. Buona la posizione per fare tappa alle Cascate del Niagara. comodissimo il parcheggio gratuito a disposizione degli ospiti. Ottima la colazione continentale. Personale molto accogliente e disponibile. Consigliato!

Cons:

Il bagno non era pulitissimo, ho dovuto pulirlo e disinfettarlo appena arrivata. Ma potrebbe essere stata solo sfortuna.

2026-08-26 via Nuitee
A
Adrián couple hu
10
Minden rendbe volt ajánlani tudom
Pros:

Szuper helyen van jó kiszolgálással kényelmes nagy ággyal finom reggelivel

Cons:

Kevés a parkoló a vendégek számára

2026-08-25 via Nuitee
K
KennySammyH solo_traveller il
10
Pros:

The beds were very comfortable, the breakfast was well stocked and the staff were friendly.

2026-08-25 via Nuitee
K
KK G couple us
10
GREAT VALUE: VERY COMFY, CLEAN AND CONVENIENTLY LOCATED.
Pros:

A++ on the beds! Most comfortable of the 4 different hotels we stayed in for this trip. Very clean. Staff was friendly and efficient. Breakfast foods were fresh, plentiful, and tasty. However, my latest complaint isn't exactly with the hotel. It's with the other guests
I'm suggesting ALL HOTELS to please reinforce the courtesy concept of being QUIET in the hall ways. People go through all times of the day and night and behave like it's their personal living space. Most of them aren't being rude intentionally, but none of the rooms are soundproof (unfortunately). There weren't rowdy kids or adults, Just people carrying on conversations at 12 midnight or 6am totally oblivious to anyone else's comfort. Hotel managers may consider putting up signs, writing it on the key card holders, and also in the info binders, etc: "PLEASE USE QUIET VOICES IN ALL HALLWAYS. OTHER GUESTS MAY BE SLEEPING. SHHHHH.) It can't hurt and All your guests would appreciate that.

Cons:

Soundproofing the entire room.

2026-08-21 via Nuitee
C
claudia solo_traveller it
10
Pros:

La posizione strategica rispetto alla piazza principale e alle cascate

2026-08-20 via Nuitee
A
Andrew couple nz
9
Everything was as expected and value for money
Pros:

Breakfast was great

Cons:

n/a

2026-08-19 via Nuitee
V
Vashti couple us
9
2026-08-16 via Nuitee
K
Kathleen solo_traveller it
10
2026-08-15 via Nuitee
J
Jessica solo_traveller us
10
2026-08-13 via Nuitee
L
Lawrence couple us
9
I staff was great. Thanks for shipping the bag I left.
Pros:

The beds were super comfortable.

Cons:

The streaming selections were limited.

2026-08-13 via Nuitee
J
Jesus family_with_children mx
8
2026-08-11 via Nuitee
B
Barbara solo_traveller it
10
Pros:

Pulito, camera accogliente, personale cordiale

2026-08-10 via Nuitee
E
Eichwalder extended_group at
9
Warum servieren die Amerikaner Pappteller und Plastikbesteck zum Frühstück? Das muss nicht sein!
Pros:

Parkplatz war vorhanden, das Zimmer für 4 Personen war toll. Frühstück hat auch gepasst.

Cons:

Warum gibt es in Amerika keine Duschtüren bzw. Duschvorhänge? Und warum keinen Duschschlauch?

2026-08-09 via Nuitee
B
Betty couple us
10
very nice stay.
Pros:

clean friendly staff nice breakfast.

Cons:

everything was comfortable

2026-08-09 via Nuitee
M
Mykola family_with_children us
8
It was a good one night stay with breakfast
Cons:

The room had this sort of old not fresh smell

2026-08-09 via Nuitee
S
Stephanie family_with_children de
9
2026-08-07 via Nuitee
L
Lynnette Mourning solo_traveller us
10
Very Nice Hotel
Pros:

Staffing was very helpful. Room was very clean.

2026-08-07 via Nuitee
R
RAFAEL R M extended_group co
10
Excelente actitud de servicio del personal en general
Pros:

la actitud de servicio del personal fue excelente!!

Cons:

Sólo asean habitación si dices que deseas.

2026-08-07 via Nuitee