Best Western On The Avenue

Hotels
•
Best Western
8.3 (1220 reviews)
510 Delaware Avenue , Buffalo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aging decor

Categories

Cleanliness
7.55
Several mentions of cleanliness issues such as grimy corners and wear in the hotel.
Service
9.05
Staff are frequently described as friendly, helpful, and attentive.
Location
8.55
Good location for nearby attractions such as concert venues and the Cancer Center.
Room Quality
8.05
Rooms described as comfortable, but some furnishings and decor need updating.
Amenities
8.05
Good amenities mentioned like a clean gym and a nice spa, but a desire for an extra blanket noted.
Value for Money
8.05
Good value for location but some complaints regarding the overall condition affecting perceived value.
Food and Beverage
8.55
Breakfast options mentioned as tasty and the staff attentive.
Overall Experience
8.55
Overall positive experience with a willingness to return noted by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Convenient Location Near Attractions
Located in Buffalo, New York, the Best Western On The Avenue offers easy access to popular area attractions such as theaters, restaurants, and the Peace Bridge to Canada. A short drive will take you to the iconic Niagara Falls, University of Buffalo, Buffalo Zoo, and Keybank Center.

Modern Amenities for Comfort
Guests can enjoy a hot breakfast to kickstart their day and stay connected with complimentary Wi-Fi access during their stay at the hotel. Each room is equipped with a coffeemaker for convenience, and fitness facilities are available on-site for those looking to stay active.

Unbeatable Combination of Comfort and Convenience
Experience a blend of comfortable accommodations and modern amenities at the Best Western On The Avenue. Book your stay now for a memorable visit to Buffalo, New York.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the room price is based on 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 1220 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
O
Oswald • couple • de
9
Rundum zufrieden.
Pros:

Die Lage, das freundliche Personal und die Parkplätze direkt am Hotel.

Cons:

Etwas in die Jahre gekommen.

2026-06-13 • via Nuitee
B
Brian • family_with_children • us
10
2026-06-12 • via Nuitee
N
Natasha • family_with_children • us
10
Excellent hotel, friendly staff and delicious breakfast!
Pros:

The staff were very friendly. The room was clean. Breakfast was delicious, they had plain eggs, eggs with peppers and sausage, hash browns, ham, belgian waffles, cereal, bagels, muffins, yogurt and fruit!

Cons:

The parking lot was on the small side. There weren’t enough spots so we ended up having to park on the road with a hotel parking pass on our dash. We were there when the hotel was very full though so it may have been at full capacity.

2026-06-10 • via Nuitee
C
Courtney • family_with_children • us
10
2026-06-10 • via Nuitee
H
Hackman • solo_traveller • us
10
Personal Touch
Pros:

We felt like we were treated as if we'd stayed many times before!
Troy, the general manager gave us a great idea for dinner (Southern Tier Brewery) & then suggested the girls take an Uber home from their concert.
Breakfast was FANTASTIC!!!

Cons:

N/A

2026-06-10 • via Nuitee
K
Kolisnyk • solo_traveller • us
10
2026-06-09 • via Nuitee
K
Keasjah • couple • us
10
Absolutely amazing love the location 10/10 I WILL be staying again!
Pros:

The breakfast was absolutely amazing area and the lounge was very nice and clean all of the staff that we bypassed on the way downstairs greeted us with a good morning. The establishment was extremely clean and very quiet. We got a jet pool room and it as huge. Biggest one I’ve seen in a hotel room. Just for size reference, I’m not a small girl. Neither is my girlfriend. We both comfortably inside the Jacuzzi. I actually I fell asleep in it lol.

Cons:

My only complaint is that we couldn’t stay longer.

2026-06-08 • via Nuitee
Z
Zolotukhina • family_with_children • us
10
Good
Pros:

Location, staff—everything was excellent! And there’s such a cute parrot at the reception.

2026-06-05 • via Nuitee
J
Jaime • solo_traveller • us
10
Pros:

Great facility and staff. Location was convenient.

Cons:

N/A

2026-06-05 • via Nuitee
N
Nubia • solo_traveller • us
10
Pros:

The breakfast. The building is clean.

Cons:

N/A

2026-06-01 • via Nuitee
K
kupfemann • solo_traveller • ca
8
2026-05-31 • via Nuitee
B
Barbara • couple • us
7
2026-05-31 • via Nuitee
K
Karen • couple • us
10
2026-05-26 • via Nuitee
M
Michael • family_with_children • us
10
💪🏃
Pros:

Good place

Cons:

Nothing

2026-05-25 • via Nuitee
H
Haleigh • extended_group • us
8
2026-05-24 • via Nuitee
M
Michelle • family_with_children • us
3
Our stay was okay. Need to brighten up the colors in the hotel and rooms
Pros:

Staff

Cons:

Room location

2026-05-22 • via Nuitee
A
Andrew • solo_traveller • gb
10
Well located, clean, comfortable.
Pros:

Location is great for easy walk to nice bars and restaurants, Gabriel's Gate is worth a mention, nice bar and restaurant around the corner. Parking is easy, rooms are spacious, staff are super friendly and helpful. And the parrot in reception is a nice distraction.

Cons:

Nothing much. Noise from lift and vending machines refrigeration was noticeable but didn't impact sleep.

2026-05-21 • via Nuitee
K
Kristina • couple • us
9
Pros:

Everything was great! The room was clean and comfortable, the staff was friendly and welcoming, and the breakfast was delicious. Overall, we really enjoyed our stay.

Cons:

The only disappointing thing was that the vending machine for soft drinks accepted cash only, and card payment was not available. It would be much more convenient to have a cashless payment option.

2026-05-18 • via Nuitee
S
Serhiy • family_with_children • ca
8
Pros:

Location was great, room clean and renovated. Breakfast was good, just missed fresh vegetables.

Cons:

No complaints

2026-05-18 • via Nuitee
L
Leena • couple • fi
10
Perus hotelli
2026-05-13 • via Nuitee