Best Western On The Avenue

Hotels
•
Best Western
8.3 (1243 reviews)
510 Delaware Avenue , Buffalo , us
+17168868333

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aging decor

Categories

Cleanliness
7.55
Several mentions of cleanliness issues such as grimy corners and wear in the hotel.
Service
9.05
Staff are frequently described as friendly, helpful, and attentive.
Location
8.55
Good location for nearby attractions such as concert venues and the Cancer Center.
Room Quality
8.05
Rooms described as comfortable, but some furnishings and decor need updating.
Amenities
8.05
Good amenities mentioned like a clean gym and a nice spa, but a desire for an extra blanket noted.
Value for Money
8.05
Good value for location but some complaints regarding the overall condition affecting perceived value.
Food and Beverage
8.55
Breakfast options mentioned as tasty and the staff attentive.
Overall Experience
8.55
Overall positive experience with a willingness to return noted by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Convenient Location Near Attractions
Located in Buffalo, New York, the Best Western On The Avenue offers easy access to popular area attractions such as theaters, restaurants, and the Peace Bridge to Canada. A short drive will take you to the iconic Niagara Falls, University of Buffalo, Buffalo Zoo, and Keybank Center.

Modern Amenities for Comfort
Guests can enjoy a hot breakfast to kickstart their day and stay connected with complimentary Wi-Fi access during their stay at the hotel. Each room is equipped with a coffeemaker for convenience, and fitness facilities are available on-site for those looking to stay active.

Unbeatable Combination of Comfort and Convenience
Experience a blend of comfortable accommodations and modern amenities at the Best Western On The Avenue. Book your stay now for a memorable visit to Buffalo, New York.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the room price is based on 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 1243 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
J
Jasmine • couple • us
8
2026-07-04 • via Nuitee
P
Paulita Arango • solo_traveller • co
8
Pros:

Que es un hotel renovado

Cons:

El desayuno empezaba a las 7 am y salíamos antes de esa hora, debería abrir a las 6 am cono en todos los hoteles. Cuando pones waze te lleva por la parte de atrás del hotel y no se ve muy seguro.

2026-07-03 • via Nuitee
G
Giulianna • extended_group • pe
10
2026-07-03 • via Nuitee
A
Anikó • solo_traveller • hu
8
Pros:

Everything was oke :)

2026-07-03 • via Nuitee
W
william • solo_traveller • us
10
Pros:

The staff was extremely helpful and pleasant.

2026-07-03 • via Nuitee
T
Tamika • family_with_children • us
10
My stay was Amazing and I’ll stay again
Pros:

The owner and the staff was very nice

Cons:

They don’t have a pool lol nothing was bad

2026-07-03 • via Nuitee
J
Jane • solo_traveller • us
10
Very very nice
Pros:

Location, close parking, nice room, cost. Great breakfast

Cons:

Um frig didn’t have a freezer component but no big deal

2026-07-02 • via Nuitee
J
Joelle • family_with_children • us
8
Pros:

Decent breakfast. Great central location.

Cons:

Hair on the bathroom floor, so I had to wipe it all up. Maybe just consider vacuuming the bathroom as well.

2026-07-02 • via Nuitee
A
Alan • family_with_children • us
8
A gem in the heart of Allentown
Pros:

For a value lodging, the Best Western on the Avenue was top quality in every aspect. The entire hotel was clean, comfortable, and modern. Check-in was a breeze and staff were welcoming. The breakfast room was spacious and comfortable, though I would have preferred the tv to be on mute for a quieter experience. Rooms were quiet and the beds and bedding were very comfortable. The location couldn't be beat, it was in the heart of the Allentown neighborhood featuring multiple restaurants and bars to enjoy, and surrounded by glorious old mansions.

Cons:

I'm not a big fan of the "open shower" design, though I understand it makes cleaning easier. Also the shampoo and conditioner dispensers were empty.

2026-07-01 • via Nuitee
H
Houcheimy • solo_traveller • lb
1
2026-06-30 • via Nuitee
M
Michele • solo_traveller • us
9
Nice hotel!
Pros:

The hotel is well-located: it’s in walking distance of restaurants and historic sites. The people who work there are very nice. They also have a very good (free!) breakfast.

Cons:

This is such a small (and insignificant) suggestion, but it would be nice if the vending machines took credit cards.

2026-06-30 • via Nuitee
J
Jennie • family_with_children • us
10
Perfect Stay!
Pros:

The hotel was clean and staff was friendly and helpful. Location was perfect. Very happy with our stay. Will stay again.

Cons:

I don't have any complaints.

2026-06-29 • via Nuitee
M
Michael • extended_group • us
9
2026-06-28 • via Nuitee
W
walisijiang • family_with_children • us
10
2026-06-27 • via Nuitee
B
Beverly • solo_traveller • us
9
Pros:

Friendly helpful staff, quiet, great location

Cons:

Fire alarm in our room kept going off after taking a shower. Another room close to is had the same issue. No exhaust fan/vent in the bathroom.

2026-06-26 • via Nuitee
M
Marianna • solo_traveller • it
9
2026-06-26 • via Nuitee
S
Sandra • solo_traveller • us
10
2026-06-26 • via Nuitee
J
Julie • couple • us
9
Pros:

The property was clean, easy check in, decent location

Cons:

The sink was in front of the bed instead of in the bathroom! Very strange layout!

2026-06-25 • via Nuitee
E
Edward • extended_group • us
8
Pros:

There was not enough parking.

2026-06-25 • via Nuitee
M
Muhammad Azhar • couple • pk
8
2026-06-24 • via Nuitee