Best Western On The Avenue

Hotels
•
Best Western
8.3 (1311 reviews)
510 Delaware Avenue , Buffalo , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aging decor

Categories

Cleanliness
7.55
Several mentions of cleanliness issues such as grimy corners and wear in the hotel.
Service
9.05
Staff are frequently described as friendly, helpful, and attentive.
Location
8.55
Good location for nearby attractions such as concert venues and the Cancer Center.
Room Quality
8.05
Rooms described as comfortable, but some furnishings and decor need updating.
Amenities
8.05
Good amenities mentioned like a clean gym and a nice spa, but a desire for an extra blanket noted.
Value for Money
8.05
Good value for location but some complaints regarding the overall condition affecting perceived value.
Food and Beverage
8.55
Breakfast options mentioned as tasty and the staff attentive.
Overall Experience
8.55
Overall positive experience with a willingness to return noted by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Convenient Location Near Attractions
Located in Buffalo, New York, the Best Western On The Avenue offers easy access to popular area attractions such as theaters, restaurants, and the Peace Bridge to Canada. A short drive will take you to the iconic Niagara Falls, University of Buffalo, Buffalo Zoo, and Keybank Center.

Modern Amenities for Comfort
Guests can enjoy a hot breakfast to kickstart their day and stay connected with complimentary Wi-Fi access during their stay at the hotel. Each room is equipped with a coffeemaker for convenience, and fitness facilities are available on-site for those looking to stay active.

Unbeatable Combination of Comfort and Convenience
Experience a blend of comfortable accommodations and modern amenities at the Best Western On The Avenue. Book your stay now for a memorable visit to Buffalo, New York.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the room price is based on 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 1311 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
G
Georgios • solo_traveller • gr
9
2026-09-18 • via Nuitee
N
Nair • extended_group • gb
7
Pros:

An easy drive to the Niagara Falls.

Cons:

Paper plates and plastic cutlery at breakfast was a bit off putting.

2026-09-18 • via Nuitee
S
Shira • extended_group • ca
7
2026-09-17 • via Nuitee
S
Sally • solo_traveller • us
3
Pros:

Parking available

Cons:

Paint peeling off in places. Musty smell in room. Did not feel clean.

2026-09-17 • via Nuitee
L
Linda • solo_traveller • us
10
Perfect hotel while visiting Buffalo
Pros:

Very clean, pleasant staff! Beautiful location, conveniently walkable to our concert at Kleinhans Music Hall and to historic downtown for a walking tour the next day. Lots of choices in the area for dinner and coffee and shops. Free parking.

Cons:

Loved every part of our stay

2026-09-15 • via Nuitee
B
Blondin • couple • us
7
2026-09-14 • via Nuitee
K
Keppel • couple • us
5
2026-09-14 • via Nuitee
A
Alan • couple • us
6
Great location in the heart of Allentown neighborhood
Pros:

Modern hotel in a great location within walking distance to many restaurants in Allentown neighborhood. Close to downtown and Elmwood Village areas as well. The free breakfast was pretty good, with some hot food options as well as the usual waffles, toast, and cereal.

Cons:

We didn't care for the setup of the King bedroom. The bathroom sink is practically in the middle of the main room, not the bathroom. The Double Queen room we stayed in previously had a better layout.

2026-09-11 • via Nuitee
U
Umit • family_with_children • tr
7
2026-09-09 • via Nuitee
J
Jill • solo_traveller • gb
9
Perfect one night stop
Pros:

Perfect one night stop

Cons:

Nothing

2026-09-09 • via Nuitee
G
Gloria • extended_group • us
4
Pros:

La limpieza no estaba lo suficiente el cobertor del colchón estaba manchado.

Cons:

La limpieza de la ropa de cama

2026-09-08 • via Nuitee
C
Chaturvedi • family_with_children • us
6
Pros:

Property was at good location and breakfast was good.

Cons:

Room service is very poor. They don’t clean room everyday. Also the bathroom door lock was not working and bathroom was compact.

2026-09-08 • via Nuitee
S
Sofia Fernanda • extended_group • us
9
2026-09-07 • via Nuitee
M
Muhammad • family_with_children • us
10
Great relaxing stay
Pros:

Great staff , excellent service. Rooms were clean and spacious. in the city , food restaurants nearby

Cons:

All good

2026-09-06 • via Nuitee
S
Sophie • couple • gb
7
Fair price for a basic stay
Pros:

The rooms were clean and tidy with all the basic essentials

Cons:

The shampoo had run out and the coffees and amenities weren’t updated or refreshed for our second night, nor the room refreshed

2026-09-05 • via Nuitee
Ágnes Virág • family_with_children • hu
6
2026-09-04 • via Nuitee
J
Judson • extended_group • us
2
2026-09-03 • via Nuitee
T
Thomas • family_with_children • us
10
very pleasent stay.Staff went out of there way to make us feel at home
Pros:

was very happy with everyhing.

Cons:

i cant think of anything

2026-09-02 • via Nuitee
Y
Yvonne • solo_traveller • gb
9
2026-09-02 • via Nuitee
I
Itzel • family_with_children • us
8
Just right.
Pros:

Being pet friendly

Cons:

Wi-Fi was shotty

2026-09-01 • via Nuitee