Vivatel Kuala Lumpur

Hotels
8.2 (1094 reviews)
No. 85, Jalan Loke Yew , Kuala Lumpur , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Poor breakfast variety
Noisy arrival experience
Cleanliness concerns

Categories

Cleanliness
7.53
Some reviews mention unpleasant odors and noise on arrival, affecting the cleanliness impression.
Service
9
Staff are frequently noted as friendly and helpful, justifying a higher score.
Location
8.04
Convenient access mentioned, but some drawbacks regarding nearby shopping options.
Room Quality
8.49
Guests reported spacious and comfortable rooms overall, with positive sentiment.
Amenities
8.52
Most amenities were satisfactory, with some critiques on the breakfast variety.
Value for Money
7.98
Guests indicated good value given the room size and quality, despite some breakfast complaints.
Food and Beverage
7.53
Breakfast received mixed reviews, with some stating lack of variety and quality issues.
Overall Experience
8.5
Overall happy experiences mentioned with specific highlights of staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:31

Property Description

City Views and Complimentary Wi-Fi
Enjoy stunning views of Kuala Lumpur from your room while staying connected with our free Wi-Fi access.

Convenient Location
Located just a short walk from Viva Home Furniture Mall, and a quick drive to Bukit Bintang district and Kenanga Wholesale City.

Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, wardrobe, and en suite bathroom with complimentary toiletries.

Experience comfort and convenience at Vivatel Kuala Lumpur. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1094 reviews
Cleanliness: 7.53
Service: 9
Location: 8.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
N
Nicholas • family_with_children • sg
9
Pros:

Staff was kind and friendly.

Cons:

All was good

2026-06-03 • via Nuitee
M
Myles • couple • gb
9
Overall it was excellent. Not absolute luxury but for the price and modernity and facilities (rooftop gym and pool etc
Pros:

Excellent modern rooms with good views. Friendly staff, decent location short grab journey from city centre (can walk if you really want)

Cons:

Laundry service is a rip off lol extortionate probably serves me right for using a hotels service though and not going to a normal laundrette.

2026-06-02 • via Nuitee
N
ngan • family_with_children • my
8
轻松入睡
Pros:

早餐丰富

2026-06-01 • via Nuitee
M
Muhammad Afiq • family_with_children • my
9
2026-06-01 • via Nuitee
S
Sofiyane • solo_traveller • fr
5
2026-05-31 • via Nuitee
M
muhamad raedi • solo_traveller • my
10
2026-05-28 • via Nuitee
P
Phuong • solo_traveller • vn
10
2026-05-24 • via Nuitee
Y
Yunaldi • couple • id
8
Pros:

Good Value and good breakfast as well

Cons:

No atractive area such as restaurant, mall or cafee to hang out.

2026-05-23 • via Nuitee
T
TING LING • solo_traveller • my
10
Cons:

The aircon somehow confused me cause it seems like it either I close it or it can’t be adjusted

2026-05-22 • via Nuitee
P
Puteri • solo_traveller • my
5
Not as i expected
Pros:

Variety of food.

Cons:

The breakfast selection offered a good variety, but the quality did not meet expectations. The food was cold, lacked presentation, was not very tasty, and some of the glasses were dirty.

2026-05-21 • via Nuitee
M
MING-FANG • couple • tw
1
2026-05-19 • via Nuitee
R
Rosshamsulx1 • solo_traveller • my
9
Pros:

Room and food

2026-05-18 • via Nuitee
K
Kalai Raj • solo_traveller • my
6
2026-05-17 • via Nuitee
K
Kelvin • family_with_children • my
10
2026-05-14 • via Nuitee
M
muhamad raedi • solo_traveller • my
10
2026-05-13 • via Nuitee
A
Ann • solo_traveller • gb
10
Pros:

The overall environment and experience was fantastic. The pool side was marvellous and very quiet and private.

Cons:

I cannot complain about this hotel. It is in a very good location with lots of shops and restaurants which are just a walking distance away.

2026-05-12 • via Nuitee
A
Abdullah • solo_traveller • my
9
Pros:

Room, staff and food

2026-05-11 • via Nuitee
R
RATRI • extended_group • id
9
I like the hotel,best price,best service,best facilties
Pros:

Clean room,good amenities

Cons:

Nothing

2026-05-11 • via Nuitee
R
RATRI • couple • id
9
2026-05-11 • via Nuitee
S
Sharifka • solo_traveller • gb
6
Pros:

The food is ok

Cons:

Becouse the reception ask unnasssry deposid

2026-05-10 • via Nuitee