Carlton Tower Hotel Kuwait

Hotels
8.5 (723 reviews)
Block 15, Jada 1, Abdulaziz Hamad Alsakr Street, Kasema 16 Area, Qubliah , Kuwait , KW

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location / close to vital places
Very helpful and professional staff (mentions: Wafa, Muhammad, Mohamed)
Generally clean and comfortable rooms
Good food / recommended breakfast
Competitive pricing / booking offers better rates
Quiet and convenient for work trips
Cons:
Hotel somewhat old; some rooms need refurbishment
Limited parking availability
No on-site café
Laundry prices considered high by some guests
Some rooms have older furniture; pillows/linens may need replacement
At least one report of very poor staff behavior/privacy issues

Categories

Cleanliness
8.7
Mostly positive comments about cleanliness (explicit praise in several reviews), though one negative review mentioned poor cleanliness.
Service
9.2
Consistently strong praise for staff (multiple mentions of helpful employees: Wafa, Muhammad, Mohamed); one very negative comment about staff behavior noted but outweighed by positive reports.
Location
9
Repeatedly described as excellent/close to vital places; convenient for errands and short travel, though can be crowded.
Room Quality
7.8
Mixed feedback: some excellent rooms and views recommended (superior rooms), but mentions of older furniture and the hotel needing refurbishment; pillows/linens noted as needing replacement.
Amenities
7.5
Issues reported with limited parking and lack of an on-site café; laundry prices noted as high. Other services (reception, room service, buffet) were praised.
Value for Money
8.9
Generally positive on price (booking offers good prices; some guests called the price excellent), though isolated complaints about laundry costs and parking affect perceived value slightly.
Food and Beverage
8.6
Positive comments about food and buffet (one guest called food perfect and recommends breakfast); limited explicit mentions overall but those are favorable.
Overall Experience
8.3
Overall mostly pleasant stays with repeated praise for staff and location; a few strong negative experiences (poor service, privacy complaints) reduce the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:21

Property Description

Convenient Location
Carlton Tower Hotel Kuwait, located in Kuwait, offers simply furnished accommodations just a 5-minute drive from the iconic Kuwait Towers. Explore the city with ease as the Parliament of Kuwait is a mere 2-minute drive away.

Comfortable Rooms
Enjoy a comfortable stay in rooms with carpeted floors, satellite TV, and wardrobe. Need to freshen up your clothes? Ironing and laundry facilities are available for your convenience.

24-Hour Room Service
Indulge in daily breakfast at the hotel's restaurant or in the comfort of your room. With 24-hour room service, your cravings are just a call away.

Book your stay at Carlton Tower Hotel Kuwait and experience convenience and comfort in the heart of Kuwait.

Important information:

Please note that all couples must present a marriage certificate upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWI

Location

Guest Reviews

8.5
Based on 723 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9
Room Quality: 7.8
Amenities: 7.5
Value for Money: 8.9
Food and Beverage: 8.6
Overall Experience: 8.3
F
FRAIH • solo_traveller • sa
8
فندق ‏جميل ونظيف ويقع في وسط مدينة الكويت ولكن للأسف المواقف قليلة جدا
Pros:

النظافه والاهتمام

Cons:

لايوفرن فرشاة ومعجون اسنان ولايوجد مواقف كافيه

2026-11-07 • via Nuitee
A
ABDULLAH • solo_traveller • sa
10
2026-11-06 • via Nuitee
M
MESHARI • couple • sa
10
2026-11-05 • via Nuitee
A
Ahmad Binnoor • family_with_children • ly
10
Pros:

The location and the staff especially the Algerian receptionist she was very helpful and friendly

2026-11-05 • via Nuitee
R
rakan • couple • sa
1
Pros:

الفندق جميل ولكن موظف الاستقبال سيئ أتوقع أسمة عمران هندي أو باكستاني

Cons:

موظف الاستقبال يتلاعب بالأسعار في بوكنق

2026-11-05 • via Nuitee
R
Rümeysa • family_with_children • tr
10
Pros:

Otelin konumu oldukça iyi, otel temizdi. Özellikle çalışanlar çok ilgiliydi. Resepsiyondaki Muhammed bey bize her konuda çok yardımcı oldu. Check out saatimizi ricamız üzerine 2 saat uzattı. Kendisine teşekkür ediyoruz

2026-11-05 • via Nuitee
H
Hamza • solo_traveller • ma
8
2026-11-04 • via Nuitee
M
Mohammed • solo_traveller • kw
7
Pros:

The hotel is clean , organized , towels available , shampoo and these sanitary are available . The location also is near to Mubarkiya market which is good option for tourists.

Cons:

Some floors paint smell is existing which is little pit annoying .

2026-11-04 • via Nuitee
S
Suad • couple • sa
1
Cons:

ضيوف عندكم من السعوديه تو واصلين عددنا كان 4 والحجز كان شخصين استقعد لنا الهندي يقول زيدو المبلغ ولا الغو الحجز ومواقف فل مافيه موقف الغيت الحجز وطلعت

2026-11-03 • via Nuitee
رافد • family_with_children • iq
7
2026-11-02 • via Nuitee
محمدا • solo_traveller • sa
7
2026-11-02 • via Nuitee
فريد • family_with_children • sa
7
2026-11-01 • via Nuitee
F
Faris • solo_traveller • sa
10
2026-10-31 • via Nuitee
E
EMAD • couple • kw
10
رحله جميله
Pros:

كل شيء

Cons:

لا شيء

2026-10-31 • via Nuitee
S
Sherif • couple • kw
7
2026-10-30 • via Nuitee
T
Tariq • couple • sa
10
2026-10-30 • via Nuitee
Y
Yousuf • couple • om
8
Pros:

المكان

Cons:

الموقف

2026-10-29 • via Nuitee
Y
Yahya • extended_group • sa
6
2026-10-26 • via Nuitee
N
Nihal • solo_traveller • ae
6
2026-10-26 • via Nuitee
V
Vitezslav • family_with_children • cz
9
Pros:

Klidné místo ...

2026-10-26 • via Nuitee