Carlton Tower Hotel Kuwait

Hotels
8.5 (719 reviews)
Block 15, Jada 1, Abdulaziz Hamad Alsakr Street, Kasema 16 Area, Qubliah , Kuwait , kw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location / close to vital places
Very helpful and professional staff (mentions: Wafa, Muhammad, Mohamed)
Generally clean and comfortable rooms
Good food / recommended breakfast
Competitive pricing / booking offers better rates
Quiet and convenient for work trips
Cons:
Hotel somewhat old; some rooms need refurbishment
Limited parking availability
No on-site café
Laundry prices considered high by some guests
Some rooms have older furniture; pillows/linens may need replacement
At least one report of very poor staff behavior/privacy issues

Categories

Cleanliness
8.7
Mostly positive comments about cleanliness (explicit praise in several reviews), though one negative review mentioned poor cleanliness.
Service
9.2
Consistently strong praise for staff (multiple mentions of helpful employees: Wafa, Muhammad, Mohamed); one very negative comment about staff behavior noted but outweighed by positive reports.
Location
9
Repeatedly described as excellent/close to vital places; convenient for errands and short travel, though can be crowded.
Room Quality
7.8
Mixed feedback: some excellent rooms and views recommended (superior rooms), but mentions of older furniture and the hotel needing refurbishment; pillows/linens noted as needing replacement.
Amenities
7.5
Issues reported with limited parking and lack of an on-site café; laundry prices noted as high. Other services (reception, room service, buffet) were praised.
Value for Money
8.9
Generally positive on price (booking offers good prices; some guests called the price excellent), though isolated complaints about laundry costs and parking affect perceived value slightly.
Food and Beverage
8.6
Positive comments about food and buffet (one guest called food perfect and recommends breakfast); limited explicit mentions overall but those are favorable.
Overall Experience
8.3
Overall mostly pleasant stays with repeated praise for staff and location; a few strong negative experiences (poor service, privacy complaints) reduce the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:21

Property Description

Convenient Location
Carlton Tower Hotel Kuwait, located in Kuwait, offers simply furnished accommodations just a 5-minute drive from the iconic Kuwait Towers. Explore the city with ease as the Parliament of Kuwait is a mere 2-minute drive away.

Comfortable Rooms
Enjoy a comfortable stay in rooms with carpeted floors, satellite TV, and wardrobe. Need to freshen up your clothes? Ironing and laundry facilities are available for your convenience.

24-Hour Room Service
Indulge in daily breakfast at the hotel's restaurant or in the comfort of your room. With 24-hour room service, your cravings are just a call away.

Book your stay at Carlton Tower Hotel Kuwait and experience convenience and comfort in the heart of Kuwait.

Important information:

Please note that all couples must present a marriage certificate upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWI

Location

Guest Reviews

8.5
Based on 719 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9
Room Quality: 7.8
Amenities: 7.5
Value for Money: 8.9
Food and Beverage: 8.6
Overall Experience: 8.3
متعب • couple • sa
5
تجربة جيدة
Pros:

موقعها

Cons:

الفندق قديم نوعاً ما ويحتاج إلى تجديد

2026-08-07 • via Nuitee
زيد • solo_traveller • sa
1
‏إني مستاء إلى أبعد الحدود في هذه الإقامة
Pros:

‏لم يعجبني شيء للأسف وتعامل الموظفين سيئ جدا لأبعد الحدود ما في أي احترام للخصوصية واحترام للنزيل إقامة سيئة ولن تتكرر لا في الفندق ولا عن طريق التطبيق مع الاسف

Cons:

‏كل شيء سواء تعامل الموظفين أم المكان أم النظافة لم يعجبني أبدا ولكن كنت مضطر بسبب عملي القريب من الفندق مع الأسف لن تتكرر التجربة في هذا التطبيق إلى الأبد

2026-08-07 • via Nuitee
M
Mohammed • couple • sa
10
2026-08-06 • via Nuitee
N
Nadiuska Tania • extended_group • bh
8
Amazing as usual. Booking offers better prices.
Pros:

Excellent location and great staff

Cons:

This time my room had older furniture which could have done with updating same as the other rooms. My recommendation is to select a superior room as they are nicer and worth it.

2026-08-06 • via Nuitee
A
Ali • solo_traveller • de
10
2026-08-06 • via Nuitee
A
Abrar • solo_traveller • kw
7
2026-08-03 • via Nuitee
B
Baqer • solo_traveller • kw
10
ممتازة
Pros:

النظافة وحسن الاستقبال والتعاون ممتاز من الادارة وقرب المرافق والهدوء

2026-08-02 • via Nuitee
A
Ahmed • solo_traveller • bh
7
2026-07-25 • via Nuitee
O
Omar Al Aleeli • solo_traveller • ae
8
It was short stay but sure I would come back.
Pros:

Special thanks to Mr. Mohamed at reception he was very helpfull and kind.

2026-07-25 • via Nuitee
H
Humoud • family_with_children • sa
5
2026-07-22 • via Nuitee
A
ABDULRAHMAN • couple • sa
8
2026-07-22 • via Nuitee
منيف • couple • sa
8
2026-07-18 • via Nuitee
E
Enaam • couple • sa
10
2026-07-15 • via Nuitee
T
Tariq • couple • sa
9
شكرا لكل الطاقم من موظفين أستقبال وخدمة غرف .
Pros:

قريب لكل مكان حيوي بالكويت .

Cons:

عدم توفر مواقف كافية للسيارات .

2026-07-15 • via Nuitee
رشيد • solo_traveller • sa
10
تحياتي لكم وشكرا علي حسن الاستقبال
Pros:

قريب من الاسواق

Cons:

الموظفين ودودين وشكر خاص للموظفة وفاء اخلاق وتعامل

2026-07-14 • via Nuitee
H
Hameed • couple • sa
6
2026-07-12 • via Nuitee
G
Gehan • solo_traveller • kw
10
Pros:

The staff all professional and helpful. I like staying there and enjoyed time. Food is perfect, i recommend booking with breakfast. Also the lunch and dinner if you order you will enjoy.
الاقامة في الفندق كانت ممتعة ولطيفة
الموظفين جميهم من بدء الريسبشن & خدمة الغرف & البوفيه كلهم في غاية الذوق والروقي وما بيقصروا
انا بحجز عندهم كل زيارة للكويت
موقع الفندق متميز في قربه من الاماكن الحيوية حتى اذا ما هتتنقل بسيارة فالتاكسي مش هيكون مكلف

2026-07-12 • via Nuitee
A
Ahmed • couple • sa
5
2026-07-11 • via Nuitee
M
mohammed • solo_traveller • sa
8
مكان ممتاز بمواقف سيئة
Pros:

الموظفين ودودن خصوصا الموظفة وفاء كانت طاقة إيجابية

Cons:

المواقف جدا قليل والموقع مزدحم بمباني كثيرة لهذا قد لا تجد لك موقف على مسافة كيلو

2026-07-10 • via Nuitee
S
SHAWQI • extended_group • sa
9
2026-07-09 • via Nuitee