Martina Hotel

Hotels
•
Independent
7.8 (20 reviews)
277 Moo 14 Baan Raharnr Phichitchai Rd, Muang, Surin, Surin, 32000 , Surin , TH
66-44-713555

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Facilities

Meeting rooms
Full-service spa
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Covered parking / parking right outside rooms
On-site restaurant with large variety and room delivery
Large rooms and bathrooms
Very clean rooms mentioned by several guests
Comfortable beds
Helpful / pleasant staff ("hyggelig betjening")
Good room service selection and prices
Working air conditioning
Well-maintained complex (mentioned in one review)
Cons:
Dark rooms / rooms described as dark
No kettle in room
No hairdryer in room
Some rooms/run-down decor and outdated TVs; needs revamp
Food served cold (restaurant and delivered)
Excessive fines/charges reported
Hotel on a dark street with roaming dogs
Slippery bathroom floor reported
Reception staff not speaking English (communication issue)
Overcharged for securing a double bed (guest paid more)
Few/no power sockets near the bed (only two sockets in room)

Categories

Cleanliness
9.2
Several guests explicitly mention very clean, large rooms and bathrooms; one guest notes the hotel has become a bit run-down compared to a previous visit.
Service
9.8
Service is repeatedly praised ("hyggelig betjening", "very helpful" staff); minor issues with reception language skills noted but overall staff are described as attentive and helpful.
Location
6.6
Mixed location: convenient parking right outside rooms but hotel is on a dark street with roaming dogs, which raised safety/comfort concerns for some guests.
Room Quality
7.8
Rooms are described as large with comfortable beds, but several comments mention dark rooms, somewhat dated/run-down decor, outdated TVs and slippery bathroom floors.
Amenities
6.2
Notable amenity gaps reported: no kettle, no hairdryer in some rooms, few/no power sockets near the bed; positives include covered parking, working air conditioning and an on-site restaurant.
Value for Money
7
Mixed value: guests appreciate large rooms, good room-service prices and choices, but some felt overcharged (extra payment to guarantee bed) and complained about excessive fines/charges and cold food affecting perceived value.
Food and Beverage
8
The restaurant and room service offer a large variety and good prices and deliver to rooms; however, multiple guests reported food being served cold.
Overall Experience
7.8
Overall mixed impressions: helpful staff and generally clean, spacious rooms balanced against dated elements, missing in-room amenities and some food/location issues — reflected in the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 08:04

Property Description

Spa Retreat
Indulge in massages and pamper yourself at the full-service spa for a rejuvenating experience.

Culinary Delights
Experience the flavors of Thailand at Martina Restaurant, serving exquisite Thai cuisine and offering 24-hour room service for a delightful dining experience.

Event Spaces and Business Amenities
With over 1200 square feet of event space, including a business center, this hotel is perfect for hosting meetings and conferences. Stay connected with free Wi-Fi and take advantage of dry cleaning services.

Book a stay at Martina Hotel for a lavish and convenient experience in Surin, within minutes of key attractions and offering top-notch amenities.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

7.8
Based on 20 reviews
Cleanliness: 9.2
Service: 9.8
Location: 6.6
Room Quality: 7.8
Amenities: 6.2
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.8
K
Kazumi • couple • jp
7
Pros:

ロケ―ションが良かった。

2026-07-14 • via Nuitee
M
Marcel • solo_traveller • de
9
Pros:

Ordentliche Größe des Zimmers und des Bades.
Sehr freundliches und hilfsbereites Personal.
Zimmer werden täglich und ordentlich gereinigt.

Große Auswahl an Speisen im Roomservice. Guter Preis fürs Essen.

Cons:

Kühlschrank funktioniert beim Verlassen des Zimmers nicht. Ist wie die die Klimaanlage und der Rest am Stromkreis angeschlossen, der bei Verlassen des Zimmers (Entnahme Schlüssel bzw. Karte) ausgeht.

2026-06-19 • via Nuitee
E
Evert • extended_group • nl
8
2026-05-01 • via Nuitee
D
Dmitry • solo_traveller • ru
8
2026-04-10 • via Nuitee
W
Wits • couple • th
8
2026-03-29 • via Nuitee
R
Robert Ulrich • solo_traveller • de
9
2026-03-09 • via Nuitee
I
Ilona • couple • de
6
Nur für Übernachtung ok
Pros:

Ein überdachter Parkplatz , das Restaurant

Cons:

Dunkle Zimmer, kein Wasserkocher, kein Fön

2026-03-04 • via Nuitee
V
Vidar • couple • no
8
Pros:

Rent og pent og hyggelig betjening

2026-03-03 • via Nuitee
V
Vidar • couple • no
8
2026-03-03 • via Nuitee
V
Vidar • couple • no
8
2026-03-03 • via Nuitee
I
ian • family_with_children • gb
5
Pros:

I stopped here 8 years ago and i stopped there on the 4th december 2025 its lost its mojo a bit as the last time i stopped there it was clean and modern with modern rooms but its a little run down things need a revamp and modern tvs as for comforttable sleep yeah it was okay aircon worked it just needs a good update staff where great as usuall very helpfull thank you.

Cons:

Like i say it just needs an update modern smart tvs new decor and such as.

2026-01-02 • via Nuitee
R
Roger • family_with_children • us
9
2025-12-22 • via Nuitee
D
David • family_with_children • gb
7
An Ok Hotel.
Pros:

The hotel was quite large but all on one floor with parking right outside your own room. The restaurant served a large variety and did delivery to your room. The rooms were large.

Cons:

The list if fines was over the top, see photo. The food served was cold both at the restaurant and when delivered to the room. The hotel is a down a dark street with lots of dogs roaming around which chased the car, unsure how they are to people walking past. No kettle in the room. The bathroom floor was very slippery.

2025-12-20 • via Nuitee
U
Umberto • couple • ch
8
2025-12-14 • via Nuitee
F
Francisco Javier • family_with_children • es
9
Bonito lugar
Pros:

Habitación y cuarto de baño grandes y muy limpios. Cama muy cómoda. El complejo está muy bien cuidado y el restaurante es un plus.

Cons:

En recepción no hablan inglés y pagué más dinero de lo que cuesta la habitación por asegurar una cama doble.

2025-12-14 • via Nuitee
M
Marcel • family_with_children • de
9
Pros:

Größe des Zimmers und des Badezimmers. Guter Zimmerservice mit großer Auswahl und guten Preisen.

Cons:

Keine Steckdosen in der Nähe des Bettes vorhanden. Nur zwei Steckdosen im Zimmer.

2025-12-13 • via Nuitee
คุมชัย • family_with_children • th
6
2025-11-24 • via Nuitee
P
Phadungsri • solo_traveller • th
8
คือดีค่ะ
Pros:

ห้องน้ำ ที่นอน อาหารอร่อย

Cons:

ไม่ชอบเช็ดชู่เพราะว่ามันบาง และยุ้ยง่าย

2025-11-24 • via Nuitee
Y
yalare • family_with_children • th
10
ถ้าติดตั้งปลั๊กไฟในห้องพักเพิ่มสัก 2-3 จุดจะดีมาก
Pros:

ความสงบร่มรื่น เหมาะกับการพักผ่อนจริง ๆ

Cons:

ไม่มีค่ะ

2025-11-23 • via Nuitee
ดีวงษา • family_with_children • th
7
Pros:

ห้องกว้าง ไม่อึดอัด

2025-11-22 • via Nuitee