Pandawa All Suites Hotel

Hotels
7.8 (971 reviews)
Jalan Umalas 2, Umalas Klecung No. 8X , Seminyak , ID

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Nice pool and leisure facilities (gym, spa)
Spacious, comfortable rooms and suites
Good value for money
Convenient location near cafes/shops for many guests
Clean and well-kept in many instances
Cons:
Maintenance issues (leaks, general upkeep)
Occasional pests (cockroaches/bugs) and bad smells reported
Air conditioning noisy or not cooling well in some rooms
Kitchen lacking utensils / misleading room photos
Restrictions on towels/water and limited nearby beach access for some

Categories

Cleanliness
6.8
Mostly reported as clean and spacious in many reviews, but several guests noted maintenance issues (cockroaches in cupboards, bad smells, a leaking toilet) which lowers the cleanliness sentiment.
Service
8.7
Staff repeatedly described as amazing, friendly, helpful and accommodating (late check-out granted, excellent customer service), giving strong positive sentiment for service.
Location
8
Many guests praised the convenient area (cafes, shops, close to points of interest) and a 'top location' comment, though a few noted it was far from the beach or 'not that close to much.'
Room Quality
7.6
Rooms are often described as spacious, comfortable and well-sized (suites, executive rooms), but issues like noisy/ineffective aircon, misleading photos, mezzanine layout inconveniences and occasional odors temper the rating.
Amenities
7.9
Facilities such as a nice pool, gym, spa and restaurant are frequently praised; however missing kitchen utensils, occasional bugs and some maintenance shortcomings reduce the amenities score slightly.
Value for Money
8.3
Multiple reviewers highlight very good value for the price and good room size for cost, though a few call out restrictive perks (limited free water, towel rules) which slightly temper the value perception.
Food and Beverage
7.2
Restaurant and food received positive remarks (quick and very good for some), but breakfast was called weak by at least one guest and F&B options are limited in places, producing mixed sentiment.
Overall Experience
7.9
Overall feedback trends positive — many 'lovely' and 'fantastic' stays, strong service and good facilities — balanced by maintenance issues and a few practical inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-27 21:54

Property Description

Modern Apartments with Private Balcony
The modern apartments at Pandawa All Suite Hotel offer a perfect blend of comfort and style. With a private balcony to enjoy the serene surroundings, guests can relax and unwind in their own space.

On-Site Relaxation and Assistance
From in-room massages to lounging by the outdoor pool, guests can indulge in ultimate relaxation. The attentive staff at the tour desk are always ready to assist with car rentals, area shuttles, or ticket reservations, ensuring a hassle-free stay.

Delicious Dining Options
Indulge in a variety of Indonesian and international delicacies at the on-site restaurant. With room service available, guests can enjoy a culinary journey without leaving the comfort of their modern apartment.

Experience luxury and convenience at Pandawa All Suite Hotel. Book now for an unforgettable stay!

Important information:

Please note that the construction work is going on for a few days (from October 19 to 21, 2023).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7.8
Based on 971 reviews
Cleanliness: 6.8
Service: 8.7
Location: 8
Room Quality: 7.6
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 7.9
A
ayşegül • family_with_children • tr
9
2026-09-19 • via Nuitee
T
Totoda • couple • no
5
Pros:

Staff ramah dan sangat membantu. Taman dan kolom renang bagus

Cons:

Kamarnya perlu di renovasi

2026-09-19 • via Nuitee
F
Fatthi • couple • eg
10
2026-09-19 • via Nuitee
M
Marie-france • couple • pf
9
2026-09-18 • via Nuitee
T
Turdybek • solo_traveller • kz
10
2026-09-16 • via Nuitee
D
David • solo_traveller • de
1
Extrem schlechtes Hotel mit Schimmelbefall
Pros:

Die ganzen positiven Bewertungen sind alle Fake.
Das Zimmer von mir war in extrem schlechten Konditionen, überall war Dreck, die Ausstattung ist extrem beschädigt.
Das Highlight ist noch, dass die ganzen Räume modrig und mit Schimmel versifft sind.
Das Highlight kommt, dass der Schimmel mit Farbe übermalt wird.
Bettlaken werden auch nicht gewechselt. Bei mir gab’s gelbe Flecken. Des Weiteren konnte man Bettwanzen sehen.
Nachdem ich das Personal auf den Raum aufmerksam gemacht hab, wurde mir eine Alternative angeboten Diese war allerdings im ähnlichen Zustand auffindbar.
Dort zu übernachten ist eine Gefahr für Leib und Leben.

Cons:

Von außen macht das Hotel einen guten Eindruck allerdings täuscht es extrem, die größte Gefahr ist dort der Schimmel in den Räumen. Lasst euch nicht von den Bildern täuschen.
Des Weiteren wollte mir der Hotel Service kein Refund anbieten und war extrem unkooperativ

2026-09-14 • via Nuitee
E
Eddin • solo_traveller • de
8
2026-09-13 • via Nuitee
B
Basel • couple • sa
9
2026-09-13 • via Nuitee
S
Sherri • family_with_children • za
2
2026-09-11 • via Nuitee
R
Roland Ray • family_with_children • au
7
For short stay its good- for family Villa wouldn’t recommend- nothing to do.
Pros:

Spacious

Cons:

Old property- facilities are very old

2026-09-11 • via Nuitee
D
Doroti • solo_traveller • au
10
2026-09-10 • via Nuitee
L
Laura • couple • fr
8
Séjour de rêve
Pros:

Le personnel est vraiment top et a l’écoute

Cons:

RAS peut être que le petit déjeuner peut être amélioré niveau diversité mais il était très bon sinon

2026-09-10 • via Nuitee
D
Denis • solo_traveller • fr
8
2026-09-08 • via Nuitee
L
Lara • couple • si
9
Just amazing
Pros:

The location was great, easy to find, the room was very clean, comfortable and we would love to come back again. The hotel staff was amazing and super helpful. The cocktails at the bar are also amazing!

Cons:

Everything was amazing

2026-09-07 • via Nuitee
L
Lara • couple • si
9
2026-09-07 • via Nuitee
S
syurahbil • couple • sg
10
perfrct place, near to everywhere
Pros:

receptionist ‘April’ was very friendly and accommodating.

Cons:

nothing

2026-09-06 • via Nuitee
A
Abdelhafid • couple • dz
9
2026-09-04 • via Nuitee
R
Rocks • solo_traveller • au
10
Pros:

It's a Beautiful Beautiful property. Our Toddler loved the place especially the pool. Beautiful caring Staff. Shout out to Adi. He's a Legend.We loved our stay & will definitely come back again but this time for longer stay

2026-09-03 • via Nuitee
S
Shaun • solo_traveller • au
8
Pros:

Price to value ratio v good. Great choice if you need to be in the area. Lovely pool area.

Cons:

Avoid if you wanna be close to the beach.

2026-09-01 • via Nuitee
J
Jake • couple • gb
8
Great!
Pros:

Rooms were spacious, modern, clean, and we loved the layout!
Hotel facilities were awesome! The gym has everything you need, the pool is lovely, the day beds are comfy, and the food is lovely too and very reasonably priced.
Staff are amazing and can’t do enough for you.
Hotel grounds are maintained well!
We loved the location; you’re right in the middle of Seminyak and Canggu so you’ve got lots of choice.

Cons:

We had a crack in our bathroom grout, and there were ants getting in to the bathroom.

2026-08-30 • via Nuitee