Pandawa All Suite Hotel

Hotels
•
Independent
7.8 (50 reviews)
Jl. Umalas 2, Umalas Klecung Gang 8X, Kerobokan, Bali, 80361 , Kerobokan , ID
+62 361 8499228

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Facilities

Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Nice pool and leisure facilities (gym, spa)
Spacious, comfortable rooms and suites
Good value for money
Convenient location near cafes/shops for many guests
Clean and well-kept in many instances
Cons:
Maintenance issues (leaks, general upkeep)
Occasional pests (cockroaches/bugs) and bad smells reported
Air conditioning noisy or not cooling well in some rooms
Kitchen lacking utensils / misleading room photos
Restrictions on towels/water and limited nearby beach access for some

Categories

Cleanliness
6.8
Mostly reported as clean and spacious in many reviews, but several guests noted maintenance issues (cockroaches in cupboards, bad smells, a leaking toilet) which lowers the cleanliness sentiment.
Service
8.7
Staff repeatedly described as amazing, friendly, helpful and accommodating (late check-out granted, excellent customer service), giving strong positive sentiment for service.
Location
8
Many guests praised the convenient area (cafes, shops, close to points of interest) and a 'top location' comment, though a few noted it was far from the beach or 'not that close to much.'
Room Quality
7.6
Rooms are often described as spacious, comfortable and well-sized (suites, executive rooms), but issues like noisy/ineffective aircon, misleading photos, mezzanine layout inconveniences and occasional odors temper the rating.
Amenities
7.9
Facilities such as a nice pool, gym, spa and restaurant are frequently praised; however missing kitchen utensils, occasional bugs and some maintenance shortcomings reduce the amenities score slightly.
Value for Money
8.3
Multiple reviewers highlight very good value for the price and good room size for cost, though a few call out restrictive perks (limited free water, towel rules) which slightly temper the value perception.
Food and Beverage
7.2
Restaurant and food received positive remarks (quick and very good for some), but breakfast was called weak by at least one guest and F&B options are limited in places, producing mixed sentiment.
Overall Experience
7.9
Overall feedback trends positive — many 'lovely' and 'fantastic' stays, strong service and good facilities — balanced by maintenance issues and a few practical inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-27 21:54

Property Description

Experience paradise at Pandawa All Suite Hotel, where every moment promises relaxation and luxury.

Wellness Retreat
Rejuvenate your senses with an array of pampering services, including soothing massages, refreshing body treatments, and revitalizing facials. Take your wellness journey to the next level at our inviting outdoor pool and state-of-the-art fitness center.

Culinary Delights
Savor exquisite meals at our on-site restaurant or enjoy 24-hour room service from the comfort of your luxurious suite. Unwind with a drink by the poolside bar or within our chic lounge, perfect for mingling or mellowing out.

Comfort & Convenience
Our spacious, air-conditioned suites feature kitchenettes and private balconies, ensuring you feel right at home. Stay connected with complimentary Wi-Fi and enjoy amenities like concierge services, free valet parking, and a business center.

Elevate your getaway—book your stay at Pandawa All Suite Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 50 reviews
Cleanliness: 6.8
Service: 8.7
Location: 8
Room Quality: 7.6
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 7.9
R
Racheal • family_with_children • au
1
2026-07-25 • via Nuitee
S
Shane • couple • qa
7
The stay was really good and would visit again
Pros:

The hotel was calm and quiet enabled us to relax and enjoy the stay.The reception and the restaurant staff were very friendly,helpful and accommodating

Cons:

The house keeping and cleaning to be improved before arrival of the guests as although the cleaning was done in advance,the apartment did not appear to be fresh and the odor to the improved

2026-07-23 • via Nuitee
D
Dilshod • family_with_children • ae
7
2026-07-23 • via Nuitee
L
Linus Møller • solo_traveller • dk
9
2026-07-21 • via Nuitee
T
Tatum • couple • au
3
Pros:

Affordable

Cons:

Old

2026-07-21 • via Nuitee
A
Attoui • couple • fr
8
2026-07-19 • via Nuitee
R
Rouadi • couple • ma
10
2026-07-19 • via Nuitee
J
Jaz Enoka • solo_traveller • au
9
2026-07-19 • via Nuitee
P
PRITHIVIRAJAN • extended_group • in
10
Pros:

Room was spacious and clean. Easy access to supermarkets and restaurants. Staffs were friendly and helpful.

Cons:

Breakfast can be improved. Towels and bedsheets can be replaced everyday.

2026-07-18 • via Nuitee
D
Daisy • couple • gb
9
A lovely hotel
Pros:

Great breakfast
Lovely swimming pool and relax area
Gym has basics to have a workout
Good location

Cons:

The bed was very hard and so were the pillows

2026-07-16 • via Nuitee
E
Eliza • couple • au
10
The staff were lovely, would stay here again.
Pros:

The stafff, and pool facilities.

2026-07-16 • via Nuitee
B
Basmah • extended_group • sa
5
جيده
Pros:

التكيف

Cons:

المكان والغرف بها حشرات

2026-07-14 • via Nuitee
B
Banele • couple • za
6
2026-07-09 • via Nuitee
L
Lakshan • solo_traveller • lk
7
Pros:

Good staff, exceptional customer service

Cons:

Location

2026-07-08 • via Nuitee
M
Matteo • couple • fr
10
2026-07-08 • via Nuitee
B
Bashaar • solo_traveller • no
7
2026-07-07 • via Nuitee
R
robert • family_with_children • my
10
Pros:

It felt like home, the place and people felt so familiar, stayed for 10 nights and made good memories

2026-07-06 • via Nuitee
N
Nikora • solo_traveller • nz
5
Ok, but could be better
Pros:

Staff were friendly

Cons:

No towels i had to keep asking for these. There were two toilets but the bathroom near the room didn't have a shower so you always had to go downstairs which was a pain.

2026-07-02 • via Nuitee
S
Stella • extended_group • au
5
2026-06-30 • via Nuitee
S
Sharyn • solo_traveller • au
10
Pros:

Everything

2026-06-29 • via Nuitee