Hampton Inn & Suites Madison Downtown

Hotels
Hampton Inn
9.6 (839 reviews)
440 West Johnson Street , Madison , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly staff
Great location
Comfortable rooms
Cons:
Parking fee
Limited breakfast options

Categories

Cleanliness
9.66
Multiple mentions of 'clean', 'very clean', and 'well kept'.
Service
10
Staff described as friendly and attentive in multiple reviews.
Location
10
Conveniently located, close to shops and restaurants.
Room Quality
9.66
Rooms are described as comfortable and spacious.
Amenities
9.16
Workout room and pool noted, though limited breakfast options.
Value for Money
9.66
Overall good value, though parking is an additional cost.
Food and Beverage
8.66
Breakfast is average with room for improvement.
Overall Experience
10
Overall positive experiences mentioned throughout reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:41

Property Description

Luxurious Amenities
Indulge in comfort with a stay at Hampton Inn & Suites Madison Downtown. Enjoy the convenience of an indoor pool, fitness centre, and free Wi-Fi in every room. Relax in style with flat-screen TVs, air conditioning, and modern bathrooms in each room.

Delicious Dining Options
Start your day right with a complimentary hot breakfast served daily. Take advantage of the hotel's hot tub for ultimate relaxation. Guests can also utilize the convenient on-site launderette facilities during their stay.

Prime Location
Located just steps away from Kohl Center, Overture Center For the Arts, and Madison Area Technical College, our hotel offers the perfect blend of convenience and luxury. Don't miss out on the opportunity to experience all that Madison has to offer. Book your stay now at Hampton Inn & Suites Madison Downtown!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.6
Based on 839 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 9.16
Value for Money: 9.66
Food and Beverage: 8.66
Overall Experience: 10
S
Sara couple us
10
Absolutely wonderful
Pros:

We were upgraded for our 23rd wedding anniversary! It was a wonderful surprise. And we received a bottle of wine. What a wonderful way to make us feel special! Staff was so kind and so attentive.

2026-07-03 via Nuitee
I
Ivan family_with_children us
10
2026-07-02 via Nuitee
N
Nicole solo_traveller us
9
Pros:

Felt safe. Everything clean

Cons:

Personal preference. Would've liked the mattress a little softer

2026-06-29 via Nuitee
J
Jillian family_with_children us
10
Pros:

Clean and friendly service

Cons:

More towels

2026-06-29 via Nuitee
M
Moll solo_traveller us
9
2026-06-27 via Nuitee
W
Wolfgang couple us
10
2026-06-27 via Nuitee
M
Mark extended_group us
9
2026-06-27 via Nuitee
S
Sara solo_traveller us
10
2026-06-25 via Nuitee
L
Lincoln couple us
10
2026-06-21 via Nuitee
K
Kiya family_with_children us
10
Pros:

It was close to everything

Cons:

The beds were very uncomfortable but they were very clean

2026-06-21 via Nuitee
A
Alberto solo_traveller it
4
Pros:

Breakfast

Cons:

No WiFi in the room. The bed’s mattress was old.

2026-06-19 via Nuitee
G
Gemachu solo_traveller us
4
2026-06-17 via Nuitee
M
Monica solo_traveller us
8
Great staff and facility, poor breakfast.
Pros:

Excellent staff — welcoming, responsive, cheerfully and capably supplied requested information as needed. Hot tea water was always available — Thanks! (we tea drinkers are often overlooked). My room was clean, spacious and in excellent condition; very pleasant to return to after a long day.

Cons:

In contrast to the rest of my experience at the hotel, breakfast was a huge disappointment. I had looked forward to the convenience of breakfast in the hotel, and it had influenced my choice of hotel. Here's what I found: a limited selection of highly processed cereal. Tiny cups of yogurt so full of preservatives and additives I would not consider eating it. (Yogurt consists of pasteurized milk and active cultures, with perhaps some fruit and sweetener. Read the lengthy list of ingredients — your "yogurt" is a chemist's concoction, not a healthy breakfast offering. This is the Dairy State; surely you can do better!) A desultory tepid presentation of limp little "Western omelettes", mystery sausage patties and tired looking potatoes. Tiny highly processed pastries.
I had some orange juice and went elsewhere. You can easily do better! Much as I enjoyed the rest of my experience, I would hesitate to recommend the hotel based on the poor quality of the breakfast offerings.

2026-06-14 via Nuitee
B
Barbara and Brian extended_group us
10
2026-06-11 via Nuitee
J
Jong-Woong family_with_children kr
9
2026-06-07 via Nuitee
L
LaClair family_with_children us
10
Great. Yhank you!
Pros:

The free water on every floor and free continental breakfast, covered parking.

Cons:

????

2026-06-07 via Nuitee
M
Massey solo_traveller us
9
2026-05-31 via Nuitee
L
lanarb2022 Couples Oshkosh, Wisconsin
10
Relaxation at its finest.
Pros:

The King suite with a jacuzzi tub in the bathroom, allows for total relaxation after a busy day or relaxation to prepare for a busy day. The breakfast options are wonderful and the dark roast coffee is a real “eye opener!” The location of the hotel is perfect for walking around the downtown area and, if you’re up to it, a stroll to the Capitol building is a nice distance.

2026-05-29 via Tripadvisor
J
Julie solo_traveller us
10
Pros:

Friendly staff, Complimentary breakfast was great, room was clean and parking attached to hotel and reasonably priced...location was excellent. Close to restaurants, shopping and walking distance to the kohl center.

Cons:

No complaints

2026-05-26 via Nuitee
S
Stephanie couple us
10
2026-05-23 via Nuitee