The Racquet Club

Hotels
8 (490 reviews)
5 Chapel Street , Liverpool , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Squash
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Reasonable rates
Cons:
Cleanliness issues
Outdated facilities
No breakfast available

Categories

Cleanliness
7.14
The cleanliness was criticized in several reviews, with mentions of bits on the carpet and needed deep cleaning.
Service
9.11
Many reviews praised the friendly and accommodating staff, indicating excellent service.
Location
9.15
Numerous reviews highlighted the great location of the hotel, particularly its proximity to the city center.
Room Quality
7.6
Mixed reviews about room quality; while some found it acceptable, many mentioned the need for upgrades.
Amenities
7.13
Amenities were often considered basic, with comments about the lack of a bar, restaurant, or modern facilities.
Value for Money
8.09
Value for money was mentioned with some reviews indicating acceptable pricing despite the quality concerns.
Food and Beverage
7.64
No breakfast service was a common critique, impacting the overall satisfaction related to food services.
Overall Experience
8.11
Overall experience was rated positively, with many visitors expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:44

Property Description

Luxurious Accommodations
The Racquet offers individual rooms adorned with antiques and local artwork, each equipped with Freeview TV and a choice between a walk-in shower or a relaxing roll-top bath. For those seeking a more spacious option, modern apartments with open plan living/dining areas are also available.

Top-Notch Facilities
Guests can enjoy the convenience of 2 squash courts on-site, perfect for staying active during their stay. Additionally, the hotel boasts an award-winning restaurant where visitors can indulge in exquisite dining experiences.

Prime Location
Located just a 10-minute walk from Liverpool city centre and a short 5-minute drive from the Echo Arena, The Racquet offers the ideal blend of accessibility and tranquility for a memorable stay.

Book your stay at The Racquet now for a perfect blend of luxury, convenience, and prime location.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8
Based on 490 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
N
NICLA • solo_traveller • it
8
Pros:

Posizione ottima. Stanza pulita.

Cons:

Peccato non ci sia la possibilità di lasciare i bagagli oltre il check out

2026-05-17 • via Nuitee
S
susan • solo_traveller • gb
10
Pros:

Fabulous old building, near to the town centre and perfect for our night out

2026-05-14 • via Nuitee
H
Hugh • solo_traveller • gb
8
2026-05-13 • via Nuitee
C
Cummins • solo_traveller • ie
7
2026-05-13 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-05-11 • via Nuitee
A
Adrian • solo_traveller • gb
10
Fabulous stay
Pros:

Fabulous location, the staff on the front desk so welcoming and friendly . Would definitely come again next time we visit Liverpool

Cons:

Room was comfortable location excellent and location was very central to everything

2026-05-10 • via Nuitee
A
Anouska • couple • gb
9
2026-05-09 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Staff were superb

Cons:

Nowt

2026-05-02 • via Nuitee
P
Peter • solo_traveller • gb
9
2026-04-28 • via Nuitee
L
Lisa • couple • gb
8
Great little find!
Pros:

Very central, all staff we encountered were very friendly and helpful.
Room was small, perfectly fine for our one night stay. Really clean.The roll top bath was lovely, sadly we had no time to use it. I have never seen a window so big, the decor matches the building traditional but all modern amenities you expect.

Cons:

Breakfast is only continental, which didn't suit our needs but would suit others.

2026-04-22 • via Nuitee
S
steve • couple • gb
10
Lovely old property
Pros:

Beautiful old historical property with easy access to the quays. Staff really friendly and efficient. Good value for money

2026-04-13 • via Nuitee
J
John Foster • couple • gb
9
A lovely quirky independent hotel near the docks. Perfect location for the M&S Bank Arena.
Pros:

Met on arrival. Staff friendly. Room comfortable.

2026-04-13 • via Nuitee
P
Philip • solo_traveller • gb
10
Pros:

Bedroom amazing. Staff very friendly.

Cons:

Lighting in barhroom a bit dark

2026-04-12 • via Nuitee
S
Su • solo_traveller • gb
8
Pros:

The staff were extremely friendly and professional. Building is stunning. Immaculately clean

Cons:

N/a

2026-04-12 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

The staff were very helpful and friendly 🙂

2026-04-06 • via Nuitee
J
Jardin • couple • gb
8
Perfect for what we needed, great stay
Pros:

Location and staff

Cons:

View from Room 1

2026-04-05 • via Nuitee
C
Charlotte • solo_traveller • gb
7
Good city centre location, could do with updating the decor
Pros:

Location, and the beautiful building. Bed was extremely comfortable and bedlinen was spotless.

Cons:

Some areas quite dated. Stains on the carpets and marks on the tables.

2026-04-05 • via Nuitee
S
Sam • solo_traveller • gb
10
2026-03-30 • via Nuitee
L
Lisa • couple • gb
8
2026-03-30 • via Nuitee
S
stephen • couple • gb
10
2026-03-29 • via Nuitee