The Racquet Club

Hotels
8 (503 reviews)
5 Chapel Street , Liverpool , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Reasonable rates
Cons:
Cleanliness issues
Outdated facilities
No breakfast available

Categories

Cleanliness
7.14
The cleanliness was criticized in several reviews, with mentions of bits on the carpet and needed deep cleaning.
Service
9.11
Many reviews praised the friendly and accommodating staff, indicating excellent service.
Location
9.15
Numerous reviews highlighted the great location of the hotel, particularly its proximity to the city center.
Room Quality
7.6
Mixed reviews about room quality; while some found it acceptable, many mentioned the need for upgrades.
Amenities
7.13
Amenities were often considered basic, with comments about the lack of a bar, restaurant, or modern facilities.
Value for Money
8.09
Value for money was mentioned with some reviews indicating acceptable pricing despite the quality concerns.
Food and Beverage
7.64
No breakfast service was a common critique, impacting the overall satisfaction related to food services.
Overall Experience
8.11
Overall experience was rated positively, with many visitors expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:44

Property Description

Luxurious Accommodations
The Racquet offers individual rooms adorned with antiques and local artwork, each equipped with Freeview TV and a choice between a walk-in shower or a relaxing roll-top bath. For those seeking a more spacious option, modern apartments with open plan living/dining areas are also available.

Top-Notch Facilities
Guests can enjoy the convenience of 2 squash courts on-site, perfect for staying active during their stay. Additionally, the hotel boasts an award-winning restaurant where visitors can indulge in exquisite dining experiences.

Prime Location
Located just a 10-minute walk from Liverpool city centre and a short 5-minute drive from the Echo Arena, The Racquet offers the ideal blend of accessibility and tranquility for a memorable stay.

Book your stay at The Racquet now for a perfect blend of luxury, convenience, and prime location.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8
Based on 503 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
A
allison • family_with_children • gb
5
Wouldn’t stay again
Pros:

Very old fashioned. Really hot. Windows didn’t open. Shower very weak

Cons:

All of the above

2026-07-25 • via Nuitee
J
Jonathan • couple • gb
10
It’s nice but I would check around hard to an I did for a better price.
Pros:

Location. Styling inside was lovely.

Cons:

Price was a lot more than other hotels in the area that I have stayed in.

2026-07-20 • via Nuitee
A
Anika • solo_traveller • pl
10
2026-07-20 • via Nuitee
J
Julie-Anne • couple • gb
5
2026-07-18 • via Nuitee
G
GARY • couple • gb
7
Not really a ‘hotel’ with all the amenities you would expect but I knew that before I booked it. Great location and staf
Pros:

Location and great staff

Cons:

Room size and room amenities.

2026-07-18 • via Nuitee
R
Richard • couple • gb
6
Uncomfortably warm
Pros:

Great location

Cons:

It was so hot in the room, windows don’t open

2026-07-16 • via Nuitee
H
Henry • solo_traveller • gb
10
2026-07-16 • via Nuitee
A
Alison • couple • gb
7
Stayed for one night. Very easy check-in and staff very friendly.
Pros:

Friendly staff. Very accommodating.
Beautiful old building with features kept in accordance with original

Cons:

Bed very small and quite uncomfy. We stayed during the heatwave and a fan would’ve been nice as the windows could not be opened.
Shower over bath was a little snug

2026-07-13 • via Nuitee
D
Danny • couple • gb
7
2026-07-10 • via Nuitee
V
Victoria • couple • gb
9
A perfect nights sleep
Pros:

Room was very spacious. I liked the bathroom separated from the bedroom. Bed was super comfy

Cons:

Curtains didn't shut properly

2026-07-05 • via Nuitee
J
Julianna • solo_traveller • pt
7
Pros:

A localização do hotel e os funcionários!

Cons:

A limpeza deixou um pouco a desejar. O quarto estava bastante empoeirado. Mas no geral foi uma boa estadia!

2026-06-30 • via Nuitee
G
Geoff • couple • gb
8
Pros:

Every thing

Cons:

Every thing

2026-06-22 • via Nuitee
S
Simon • solo_traveller • gb
10
Pros:

Great location, close enough to the main areas but far enough away to be nice and quiet. A really good sized room with a big comfy bed.
All the staff we met were really helpful and so welcoming and friendly.

2026-06-15 • via Nuitee
K
Kendall • solo_traveller • gb
7
Pros:

It was clean and comfortable. The staff were very friendly and helpful.

Cons:

A little dated in places but good for a one night stay.

2026-06-15 • via Nuitee
E
Emma • solo_traveller • gb
7
Nice stay
Pros:

Lovely old building with old furniture. Lift to upper floors. Easy to find and close to the docks. Friendly staff. Clean and comfortable. High ceilings.

Cons:

Thin walls so a bit noisy on the street and in the other rooms, wifi and tv signal were patchy

2026-06-14 • via Nuitee
B
Barry • solo_traveller • gb
9
Fantastic would stay again
Pros:

Location and room oh and bath

Cons:

Could not fault it, fantastic

2026-06-14 • via Nuitee
G
Garry • couple • gb
8
2026-06-10 • via Nuitee
A
Amie • extended_group • gb
8
2026-06-08 • via Nuitee
C
Carly • couple • gb
10
2026-06-07 • via Nuitee
J
Jardine • couple • gb
7
Nice hotel in a good location.
Pros:

Lovely property. Bed was comfy. Tea and coffee a nice addition. Staff were lovely.

Cons:

The bathroom was old and not the best.

2026-06-06 • via Nuitee