Hotel Suites Ixtapa Plaza

Hotels
7.5 (169 reviews)
Boulevard Ixtapa Manzana 1 Lote 8 , Ixtapa , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent/central location
Good value / affordable price
Attentive staff / good service
Proximity to restaurants and plaza
Pool available
Cons:
No private parking / exposed parking
Noise from nearby bars/restaurants late into night
Pest sightings (cockroaches) and cleanliness issues
Uncomfortable / hard beds and occasional water/AC problems
Inconsistent amenities (pool hours, elevator) and security concerns

Categories

Cleanliness
6.5
Mixed reports: several guests noted the rooms were clean, but there are multiple mentions of cockroaches and isolated issues (dead cockroach, pest sightings) and housekeeping lapses.
Service
8
Generally positive staff feedback: multiple comments praise attention/helpfulness (e.g., prompt towel replacement, good reception), which offsets a few minor complaints.
Location
10
Consistently highlighted as the main strength: central, close to plaza, restaurants and beaches; many reviews explicitly praise the location.
Room Quality
6
Mixed to negative: frequent comments about hard/uncomfortable beds, AC leaking, occasional water issues in shower and basic room condition complaints.
Amenities
6.5
Basic amenities present (pool, sometimes elevator) but with issues: pool hours not always respected, access/parking problems, inconsistent elevator availability.
Value for Money
10
Frequently cited as good value: many guests emphasize the price-location tradeoff and consider it an accessible option that 'fulfills what it promises'.
Food and Beverage
6
Limited F&B offering and noise-related complaints: lack of breakfast for some, and repeated complaints about loud nearby restaurant/bar music affecting rest.
Overall Experience
7
Overall mixed but acceptable for budget-conscious travelers: strong location and value, decent service, tempered by noise, parking/security concerns and some cleanliness/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:48

Property Description

Convenient Location Inside a Shopping Mall
Hotel Suites Ixtapa Plaza offers a unique stay inside Ixtapa Plaza Shopping Mall, providing easy access to shopping and dining options right at your doorstep.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms are well-equipped with cable TV, ceiling fan, and private bathrooms. Some units even feature a convenient coffee station with a microwave and minibar, ensuring a comfortable and relaxing stay.

Proximity to Beach and Golf Courses
With El Palmar Beach just 500 meters away and top golf courses within a 15-minute walk, guests can enjoy a perfect blend of leisure and recreation during their stay.

Book now to experience the convenience and comfort of Hotel Suites Ixtapa Plaza.

Important information:

The deposit payment must be made 15 days prior to arrival.

Please note that there is an extra free for American breakfast.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZIH

Location

Guest Reviews

7.5
Based on 169 reviews
Cleanliness: 6.5
Service: 8
Location: 10
Room Quality: 6
Amenities: 6.5
Value for Money: 10
Food and Beverage: 6
Overall Experience: 7
S
Selene • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Poco visible

2026-08-07 • via Nuitee
G
Garcia • solo_traveller • mx
9
2026-08-06 • via Nuitee
I
Ingrid De La Sancha • solo_traveller • mx
4
2026-08-04 • via Nuitee
S
Soto • solo_traveller • mx
6
Pros:

Si, su ubicación

Cons:

Que no tenga estacionamiento privado, el carro queda en público

2026-08-02 • via Nuitee
R
Rubi Christian • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Todo bien

2026-07-25 • via Nuitee
J
Jorge Francisco • solo_traveller • mx
9
2026-07-21 • via Nuitee
E
Erica • couple • mx
5
Pros:

Su tranquilidad

Cons:

El precio no era el que dijeron...y tenian mucha cucaracha

2026-06-20 • via Nuitee
G
García • solo_traveller • mx
10
Pros:

Cómodo,buena atención y muy céntrico,playas cercanas

Cons:

Una pequeña remodelación y la alberca un techado

2026-06-10 • via Nuitee
C
Cesar • solo_traveller • mx
2
Pros:

Nada

2026-06-09 • via Nuitee
M
Morán Balderas • solo_traveller • mx
10
Pros:

Me agradó la atención y lo que ofrece es adecuado con el precio.

Cons:

La verdad no hay mucho que quejarse

2026-06-02 • via Nuitee
Y
Yasmira Guadalupe • solo_traveller • mx
10
2026-06-01 • via Nuitee
B
Bautista L. • solo_traveller • co
8
2026-05-28 • via Nuitee
G
Gloria • solo_traveller • mx
10
Pros:

La ubicación

2026-05-05 • via Nuitee
M
Medina Àlvarez • solo_traveller • mx
5
Pros:

Nada.

Cons:

Aunque mi pago fue con tarjeta, redondearon los centavos sin mi autorización, no es mucho realmente pero no es considerable esa acción, las camas son muy duras y nada confortante, realmente por el precio esperaba algo más que una simple ubicación.

2026-04-29 • via Nuitee
P
Patricia • solo_traveller • mx
8
Una opción accesible
Pros:

El precio, buena relación entre la ubicación y el espacio estaba limpio aunque el aire acondicionado tiraba agua, Pero estuvo limpio.
cuenta con elevador para personas de la tercera edad o personas con discapacidad.
Cuenta con piscina

Cons:

El acceso, se encuentra en planta alta.

2026-04-23 • via Nuitee
S
Serna • solo_traveller • mx
8
Pros:

Si ubicación y precio

Cons:

,

2026-04-21 • via Nuitee
E
esc • extended_group • mx
7
2026-04-20 • via Nuitee
J
Javier • family_with_children • us
5
Pros:

Su cercanía a plaza comercial y de restaurantes

Cons:

1. El ruido la musica de un bar cercano hasta la madrugada
2. No habia elevador...
3. Entega de habitacion hasta muy tarde

2026-04-11 • via Nuitee
J
jose luis • extended_group • mx
8
Cons:

Que no tiene estacionamiento propio y hay que estar casando un lugar a un lado en la plaza

2026-04-05 • via Nuitee
L
Luis Rodrigo • family_with_children • mx
8
Pros:

Limpieza

Cons:

No cumplió el horario de la alberca

2026-04-02 • via Nuitee