Raintree at Phoenix South Mountain Preserve

Hotels
Independent
8.4 (56 reviews)
4647 E Francisco Dr, Phoenix, Arizona, 85044 , Phoenix , US

Facilities

Fitness facilities
Free WiFi
Terrace
Concierge service
Fitness facilities
Golfing nearby
Hiking/biking trails nearby
Multilingual staff
Front desk (limited hours)
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Convenient check-in and check-out
Clean and well-equipped accommodations
Cons:
No breakfast available
Paid Wi-Fi

Categories

Cleanliness
8.51
The condo was clean.
Service
8.68
Check in and out was easy and quick.
Location
8.52
Located in a semi-secluded area and very quiet.
Room Quality
8.37
Like staying in a one bedroom apartment with a very comfortable bed.
Amenities
8.4
Kitchen fully equipped, but Wi-Fi not included.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.01
No breakfast available.
Overall Experience
8.38
Overall positive experience as if staying in your own apartment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:49

Property Description

Experience the perfect getaway at Raintree at Phoenix South Mountain Preserve, where comfort meets adventure!

Recreational Bliss
Dive into relaxation with our outdoor pool and rejuvenate in the soothing hot tub. Keep up with your fitness routine in our well-equipped fitness center, ensuring you stay invigorated during your stay.

Home Away From Home
Unwind in your air-conditioned room featuring a cozy fireplace and a private balcony. Each kitchen comes equipped with modern amenities, including refrigerators, ovens, and stovetops, perfect for dining in.

Convenience at Your Fingertips
With complimentary Wi-Fi, on-site self-parking, and concierge services, we ensure that your stay is seamless and enjoyable. Our multilingual staff is here to assist you with any needs, ensuring total comfort throughout your visit.

Book your stay today for an unforgettable experience!

Important information:

  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.4
Based on 56 reviews
Cleanliness: 8.51
Service: 8.68
Location: 8.52
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.01
Overall Experience: 8.38
M
Marquis
2
Pros:

The bathroom was not cleaned and had dirty feet stains in the tub upon arrival. The other bathroom had nail clippings on the bathroom counter. The TV was on in the living room upon entering for the first time so it seemed as someone was there right before we got there. There were approximately 9 bugs on the ceiling and when I complained about all these things so that the room could be cleaned or moved, we were simply ignored and told a manger would assist us. The manager at the end of the stay was nice and thought the problem was resolved prior to my check out but I explained to her I was never contacted or spoken to regardless how many times I went up to the office or called. I will never stay w that hotel again.

2025-10-11 via Nuitee
C
Claudia family_with_children be
10
Pros:

Heel mooi ruim appartement, leuk zwembad, kortbij de luchthaven, goede prijs-kwaliteit

2025-08-13 via Nuitee
D
David
10
Like staying in your own apartment
Pros:

Like staying in a one bedroom apartment. I even had my own 1 car garage! Bed very comfortable and kitchen fully equipped. Only downsides were no breakfast available and had to pay for Wi-Fi.
Located in a semi-secluded area and very very quiet rooms.

2025-08-10 via Nuitee
H
Heidi
10
Pros:

Check in and out of easy and quick. Condo was clean and pool was perfect!

2025-07-20 via Nuitee
P
Paula
10
Pros:

It was an amazing stay. The property exceeded my expectations. Lots of eateries and shopping close by!

2025-06-23 via Nuitee
L
Logan
10
Pros:

Even though it was only for a night, the property was beautiful and maintained, and the staff were extremely polite and professional.

2025-06-21 via Nuitee
F
Frank family with young children us
10
Fantastic Condo
Pros:

Great location with being close to ball parks and airport and South Mountain. The rooms were immaculate. The ammenities were great and the price was excellent. This is a very safe place to stay if you want to be in the Phoenix area and close to the airport.

2025-04-03 via Nuitee
F
Frank family with young children us
10
Beautiful condo near airport and attractions
Pros:

Great location near restaurants, ball parks, and the airport. The condo was fully equipped and the rooms and living areas were beautiful. A big plus was having a garage. This is very useful during the hot Phoenix summers!

2025-03-28 via Nuitee
S
Siobhan family
10
Pros:

Condo was great and welcome team was very helpful.

2025-01-23 via Nuitee
G
Gonzalez family with young children us
10
Exceptional
Pros:

Everything was good

2024-10-27 via Nuitee
M
Mara young couple us
7
South Mountain resort
Pros:

The condo had a nice balcony and it faced the mountain, pool, and a natural wash below where we saw a javelina. The bed in the primary bedroom was comfy. The air conditioning worked well. Ample towels and linens in unit. Ceiling fans worked well. The 2 bedroom unit is spacious with 2 full bathrooms, washer dryer, full kitchen.

Cons:

The front desk clerks were friendly but seemed very undertrained on how to make a guest feel welcome and comfortable. We arrived after sundown, had never been there be4, and it wasn't easy to find our unit based on verbal directions given us by clerk. No map given, no info on pool or other amenities. At checkout, the clerk accepted our keys and said ok. I asked if a receipt would be emailed. She said no. Then, maybe she saw my confusion, she offered to print a receipt. The front desk people need more training.

2024-10-26 via Nuitee
E
Edit young couple hu
10
Recommended
Pros:

We loved our apartment, it was spacious and offered everything we needed. We felt like home.

Cons:

AC was a bit noisy.

2024-09-17 via Nuitee
S
Seth family with young children us
9
Superb
2024-09-04 via Nuitee
L
Lindsey family with young children us
6
Pleasant
Pros:

Size cost.

Cons:

Upon arrival the receptionist said I did not have a reservation. Of course , I booked through Booking.com and had a confirmation number. She then typed away and found it without an apology. She gave me my key, pointed to a map, and mumbled something about the concienge coming by with information on food and activities. Whereas most vacation rentals give you a map and a list of info, she did not. Luckily, we asked a facility person how to get to the building. We wanted to go swimming but the phone didn't work for the office so we couldn't find out the location or hours.no one came by with information.
Upon arrival to the unit, there was no light to the upstairs unit. I had to first make my way upstairs open the door, turn on nearest light, leave the door open with a stool, and go back to get bags.
We had a 2bd 2 bath, which had a great layout. However, in the primary bedroom, while spacious, both the tub, shower, and toilet had no door. Now I don't mind a nice big tub in the room, but a toilet without a door and an open shower, not for me.

2024-09-03 via Nuitee
J
Johnathan family with young children us
10
Exceptional
2024-08-18 via Nuitee
S
Saxena review category business travellers us
8
Good service, clean house, paid wifi
Pros:

We had an entire 3 bedroom house to ourselves and the pool services were great too

Cons:

wifi was paid and limited to only 4 devices, with the booking of 5 people it should be obvious that everyone carries one phone and one laptop and wifi should not be paid.

2024-07-29 via Nuitee
D
David
10
Excellent stay
Pros:

We had a two night stay in a ground floor 3 bedroom, 2 bath unit. We found the unit to be very spacious and the pool was perfect for the kids.

2024-07-12 via Nuitee
T
Tamas family with young children hu
9
It was an amazing stay!
Pros:

Perfect location, huge & comfortable apartment, nice pool.

2024-07-10 via Nuitee
J
Justine family
4
Pros:

First of all, it isn't even called Raintree anymore! Its a timeshare called World Mark. Second of all, if you book through expedia it says the deposit is one thing and upon check in I was charged a much higher deposit amount. The wifi is NOT free! Which it also states on expedia. My room was so far from the pool that I had to drive my family over and drop them off. There were tons of bees swarming the pool during the day so we could only swim at night because my daughter was stung on the finger! And last but certainly not least, the hot tub is so sharp and rocky on the bottom that i scraped the top of my toe off getting out!! The only good thing was the room. Very big! A fully furnished apartment and it was clean and comfortable.

2024-06-25 via Nuitee
D
David family
4
Pros:

I stayed at the Raintree for 2 days The Good: the condo itself was roomy, nice space, good beds, nice bathrooms and over all nice. Check in was easy, price was low, the area around was nice, quiet, nice Pool area too. The Bad: Unfortunately we had some kind of bug infestation that started when one of us took a shower had to deal with bugs both days, we had to sweep them out constantly, then the first night a leak started and I mean Niagra Falls leak, they didn't come till the next day and basically ripped up a whole section in the roof. The floors looked clean, but were filthy we had to wear shoes inside the whole time, our feet turned black within the first ten minutes. They had Coffee, but no coffee maker. They were sold out so they couldn't move us, I had a 3 bedroom. So if you want to spend little money, get a nice space and deal with some let's call in inconveniences. OK I probably won't be back unless I'm really broke.

2024-06-17 via Nuitee