San Premium Hotel

Hotels
9.8 (898 reviews)
36 - 38 Ha Trung, Hang Bong, Hoan Kiem , Hanoi , VN

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise issues
Maintenance needed

Categories

Cleanliness
9.49
Some reviews mentioned the need for repairs and addressing mould in the bathroom.
Service
9.99
Staff are described as exceptionally friendly and helpful across multiple reviews.
Location
10
Excellent location in the Old Quarter, near many attractions.
Room Quality
9.48
Rooms were mostly described as fine, but some reviews noted older rooms and issues such as noise.
Amenities
9.48
Standard amenities with some positive mentions about breakfast, though some improvements noted.
Value for Money
9.97
Good experience balanced with affordable pricing for the location.
Food and Beverage
10
Good breakfast options; however, some reviews suggested improvements in variety.
Overall Experience
10
Overall, guests had very positive experiences with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:00

Property Description

Prime Location in Hanoi
Golden Cyclo Hotel is ideally situated just a 7-minute walk from the bustling night market, offering guests the perfect blend of convenience and excitement during their stay.

Comfortable and Well-Equipped Rooms
Each room at Hotel Golden Cyclo is designed for utmost comfort, featuring amenities such as air conditioning, flat-screen TV, minibar, and a private balcony in some rooms. The en suite bathrooms are equipped with either a bathtub or walk-in shower for a relaxing experience.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a delectable array of Vietnamese and Western dishes to satisfy every palate.

Ready to experience the best of Hanoi? Book your stay at Golden Cyclo Hotel now for a memorable and enjoyable visit.

Important information:

Please note that the hotel has 2 entrances.
First entrance: 25 - 27 Ngo Tram Street, Hang Bong ward, Hoan Kiem District, Hanoi
Second entrance: 36 - 38 Ha Trung Street, Hang Bong ward, Hanoi

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Please note that breakfast is served from 06:00 to 10:30 daily.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.8
Based on 898 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.48
Amenities: 9.48
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
D
David • solo_traveller • us
9
I will definitely be back.
Pros:

Room was clean, breakfast was ample and tasty, location was excellent

Cons:

slight continual unpleasant odor in room.

2026-10-29 • via Nuitee
J
Jaimee • couple • nz
10
Pros:

Bookings.com

Cons:

The people were awesome and the location is great

2026-10-27 • via Nuitee
K
Kaye (Edwina) • family_with_children • ca
9
Pros:

Amazing breakfast! Staffs are friendly and rooms are clean and tidy. Close to Train street.

2026-10-26 • via Nuitee
S
Sofía • couple • es
10
Pros:

Personal muy amable y servicial. Nos dieron todo tipo de facilidades para contratar un transfer para el aeropuerto. La habitación estaba limpia, así como el baño, a buena temperatura. ¡Todo perfecto!

2026-10-26 • via Nuitee
R
Robert • couple • gb
8
Great value hotel in the old town
Pros:

The hotel is ideally located in the heart of the old town and close to shops, restaurants and cafes.

Claire and the rest of the front of house staff are outstanding - fun, friendly and helpful; thanks for the great experience . The housekeeping team also do a great job keeping the hotel impeccably clean.

The bed was big and comfortable - the shower was good

Cons:

The room had no windows and with the dark furnishing was a bit depressing without natural sunlight, but at least there was no road noise.

The WiFi in the room wasn’t that great which made online meetings challenging.

Breakfast was OK but no excuse not to have fresh bread everyday - one day it was frozen in the middle

2026-10-25 • via Nuitee
C
Chakroun • couple • be
10
Pros:

Very good hotel, staff very friendly

2026-10-25 • via Nuitee
C
Carlos_r6 • family_with_children • es
7
Pros:

Desayuno buffet

2026-10-24 • via Nuitee
S
Stefan Hagen • solo_traveller • dk
10
Pros:

Friendly staff, excellent rooms. I was sick and they took care of me

2026-10-24 • via Nuitee
T
taj mohammed • family_with_children • gb
10
Pros:

Great hotel excellent service, very good location

2026-10-24 • via Nuitee
R
Rick • couple • nl
10
Pros:

The hotel has a perfect location and the staff is really kind!

2026-10-22 • via Nuitee
N
Narada • couple • nl
10
2026-10-22 • via Nuitee
R
Ryan • extended_group • ie
10
2026-10-21 • via Nuitee
A
Abhishek • family_with_children • au
10
A Very good stay
Pros:

Everything with the stay was great. They have 24hrs reception which was really helpful as we landed Hanoi at around mid night. The staff were very friendly and helpful. Tom and Jack were very professional and went above and beyond to make our stay more comfortable. The location is perfect for first timer as its closer to everything.

Cons:

Nothing.

2026-10-21 • via Nuitee
M
micky • family_with_children • il
10
Pros:

Very good

2026-10-20 • via Nuitee
K
KIM • family_with_children • au
10
Pros:

Mr Tom and all the staff went above and beyond to make sure our stay was amazing. Mr Tom arranged tours/trips for us and nothing was a problem. The meals from the restaurant were delicious and the breakfast buffet was superb. The rooms were spacious and clean. The location was great. Within walking distance to lots of attractions and only I block back from Train Street. I would highly recommend this hotel and will definitely be returning 😊

Cons:

N/A

2026-10-19 • via Nuitee
V
Vincenzo • family_with_children • it
10
Pros:

Everything was great, and the staff really was friendly and helped a lot to organize my days and trips. Really great experience, would recommend anyone to stay here.

Position is also excellent.

2026-10-19 • via Nuitee
F
Frederik Emanuel • solo_traveller • de
10
Pros:

Wahnsinnig nettes Personal. Immer ein Lächeln auf den Lippen und Tipps für die restliche Zeit. Tolles Frühstück, gute Klimaanlage und saubere Zimmer. Ich komme gerne wieder!

2026-10-18 • via Nuitee
L
Ly • couple • vn
10
Pros:

Hai long,sach se,bua sáng ngon 🥰🥰

2026-10-18 • via Nuitee
C
Christopher • extended_group • sg
10
2026-10-17 • via Nuitee
J
Jordan • solo_traveller • gb
10
2026-10-15 • via Nuitee