San Premium Hotel

Hotels
9.8 (797 reviews)
36 - 38 Ha Trung, Hang Bong, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise issues
Maintenance needed

Categories

Cleanliness
9.49
Some reviews mentioned the need for repairs and addressing mould in the bathroom.
Service
9.99
Staff are described as exceptionally friendly and helpful across multiple reviews.
Location
10
Excellent location in the Old Quarter, near many attractions.
Room Quality
9.48
Rooms were mostly described as fine, but some reviews noted older rooms and issues such as noise.
Amenities
9.48
Standard amenities with some positive mentions about breakfast, though some improvements noted.
Value for Money
9.97
Good experience balanced with affordable pricing for the location.
Food and Beverage
10
Good breakfast options; however, some reviews suggested improvements in variety.
Overall Experience
10
Overall, guests had very positive experiences with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:00

Property Description

Prime Location in Hanoi
Golden Cyclo Hotel is ideally situated just a 7-minute walk from the bustling night market, offering guests the perfect blend of convenience and excitement during their stay.

Comfortable and Well-Equipped Rooms
Each room at Hotel Golden Cyclo is designed for utmost comfort, featuring amenities such as air conditioning, flat-screen TV, minibar, and a private balcony in some rooms. The en suite bathrooms are equipped with either a bathtub or walk-in shower for a relaxing experience.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a delectable array of Vietnamese and Western dishes to satisfy every palate.

Ready to experience the best of Hanoi? Book your stay at Golden Cyclo Hotel now for a memorable and enjoyable visit.

Important information:

Please note that the hotel has 2 entrances.
First entrance: 25 - 27 Ngo Tram Street, Hang Bong ward, Hoan Kiem District, Hanoi
Second entrance: 36 - 38 Ha Trung Street, Hang Bong ward, Hanoi

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Please note that breakfast is served from 06:00 to 10:30 daily.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 797 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.48
Amenities: 9.48
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
B
Bryan extended_group ie
9
2026-06-20 via Nuitee
O
Olga solo_traveller ua
10
2026-06-20 via Nuitee
M
Michael solo_traveller gb
10
Lovely team
Pros:

Super helpful and friendly staff, excellent location close to everything in the old quarter. Would highly recommend as a place to stay!

2026-06-19 via Nuitee
J
jcteixido solo_traveller es
8
2026-06-15 via Nuitee
B
Basile solo_traveller rw
9
Look for no other hotel
Pros:

We booked for 2 nights, but ended up prolonging for several days. Even though breakfast is always the same (no buffet) and the mattresses are thin, the fantastic advantage of this hotel is the extreme friendliness, helpfulness and kindness of the staff, especially Joey.
The hotel is in a quiet street, all traffic passing is electric.
Just in front of the hotel is a great restaurant

Cons:

Boring breakfast, but enough for sure.
Thin mattress
Price at street-side bar is high

2026-06-14 via Nuitee
A
Anirban extended_group in
8
A nice boutique hotel. Comfortable stay. Closer to the train street.
Pros:

Rooms although small had good facilities. The location was on one side of the old town, closer to the train street though. Lot of money exchange shops bang opposite the hotel which was a huge plus. Staff in general were helpful!

Cons:

It’s a small boutique hotel. And as said the location - it’s slightly away from the more happening side of old town (it will take a 7-10 min walk though to reach the centre of old town)

2026-06-13 via Nuitee
N
Nicola couple au
8
2026-06-10 via Nuitee
T
Tu Johel Hoang solo_traveller fr
9
Super
Pros:

Le personnel est très bien ainsi que l’emplacement

2026-06-09 via Nuitee
T
Tu Johel Hoang solo_traveller fr
9
Super
Pros:

Le personnel et l’emplacement

2026-06-09 via Nuitee
R
Rajan solo_traveller ch
9
2026-06-06 via Nuitee
N
Noureddine solo_traveller dz
9
Pros:

La chambre avec balcon et les personnale

Cons:

Rien

2026-06-06 via Nuitee
S
Shayan couple gb
10
Friendly, helpful and convenient
Pros:

Really enjoyed my stay here. In a really good location close to lots of tourist spots and the staff are really helpful and available 24/7. Will stay again if I visit

Cons:

N/A

2026-06-05 via Nuitee
C
Charlotte solo_traveller de
8
Pros:

Big room, big bed, nice staff.

Cons:

Shower water wasn’t naturally warm/hot and there were small ants on the floor.

2026-06-05 via Nuitee
W
Waleed solo_traveller om
10
2026-06-05 via Nuitee
A
Angelika Szy solo_traveller pl
10
Pros:

Hotel sam w sobie bardzo ładny, miła obsługa, pyszne śniadanie i super lokalizacja

Cons:

Łazienki mogłyby być trochę odnowione

2026-06-04 via Nuitee
J
james extended_group nz
8
Convenient location and helpful and delightful staff
Pros:

Good location in old town. Reception Staff very good. Jack, Julie and Aimee.
By coincidence We dealt mostly with Aimee. She was amazing. She booked all our trips without hassle and is lovely lady.

Cons:

The breakfast is fine. But the bacon can not be eaten. Can not cut with a knife. Everything else was fine. Staff excellent

2026-06-03 via Nuitee
L
Luke solo_traveller au
7
Pros:

The staff, friendly yet not obtrusive
Location spot on

Cons:

The breakfast spread may have being catering for many cultures
It was large yet a bit lost to western ways???

2026-06-02 via Nuitee
R
Robyn solo_traveller au
10
San Premium Hotel Hanoi
Pros:

Staff excellent & good english & nothing is too much trouble for them. Very helpful. Rooms spacious and very clean.

Cons:

Not a thing. No complaints whatsoever.

2026-06-02 via Nuitee
T
Tilla couple fr
10
Super séjour
Pros:

La localisation était super, très bon petit déjeuner. Le personnel était très disponible surtout pour l’organisation d’excursion dans la baie d’Ha Long.

2026-06-02 via Nuitee
M
Marjorie couple au
10
Very happy with our stay
Pros:

Very nice and clean

Cons:

Nothing not to like

2026-05-30 via Nuitee