San Premium Hotel

Hotels
9.8 (760 reviews)
36 - 38 Ha Trung, Hang Bong, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise issues
Maintenance needed

Categories

Cleanliness
9.49
Some reviews mentioned the need for repairs and addressing mould in the bathroom.
Service
9.99
Staff are described as exceptionally friendly and helpful across multiple reviews.
Location
10
Excellent location in the Old Quarter, near many attractions.
Room Quality
9.48
Rooms were mostly described as fine, but some reviews noted older rooms and issues such as noise.
Amenities
9.48
Standard amenities with some positive mentions about breakfast, though some improvements noted.
Value for Money
9.97
Good experience balanced with affordable pricing for the location.
Food and Beverage
10
Good breakfast options; however, some reviews suggested improvements in variety.
Overall Experience
10
Overall, guests had very positive experiences with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:00

Property Description

Prime Location in Hanoi
Golden Cyclo Hotel is ideally situated just a 7-minute walk from the bustling night market, offering guests the perfect blend of convenience and excitement during their stay.

Comfortable and Well-Equipped Rooms
Each room at Hotel Golden Cyclo is designed for utmost comfort, featuring amenities such as air conditioning, flat-screen TV, minibar, and a private balcony in some rooms. The en suite bathrooms are equipped with either a bathtub or walk-in shower for a relaxing experience.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a delectable array of Vietnamese and Western dishes to satisfy every palate.

Ready to experience the best of Hanoi? Book your stay at Golden Cyclo Hotel now for a memorable and enjoyable visit.

Important information:

Please note that the hotel has 2 entrances.
First entrance: 25 - 27 Ngo Tram Street, Hang Bong ward, Hoan Kiem District, Hanoi
Second entrance: 36 - 38 Ha Trung Street, Hang Bong ward, Hanoi

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Please note that breakfast is served from 06:00 to 10:30 daily.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 760 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.48
Amenities: 9.48
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
D
Dylan solo_traveller nl
7
Pros:

De centraal gelegen locatie

2026-05-16 via Nuitee
M
Matthias solo_traveller de
8
2026-05-16 via Nuitee
T
TAUPUA solo_traveller nc
9
Excellent séjour
Pros:

Un personnel au top, professionnel, à votre écoute et toujours avec le sourire, l'emplacement idéal, le petit-déjeuner complet aux saveurs occidentales et asiatiques, et la chambre avec un lit géant.

Cons:

La salle de sport qui manque un peu d'entretien

2026-05-16 via Nuitee
R
Raminta solo_traveller lt
10
Pros:

Aimee, Ellie, and Paul — thank you so much! You were always kind, helpful, and made us feel welcome. You helped us with everything we needed and always with a smile. Because of you, we loved our stay. We hope to come back one day!

Cons:

The room was a bit moist

2026-05-15 via Nuitee
B
Biao solo_traveller cn
6
Too old
Pros:

Quiet and breakfast .

Cons:

The room has no actual window. The air circulation is bad. Sleeping is not well.

2026-05-12 via Nuitee
M
Matthew solo_traveller au
10
Great
Pros:

Location and the food.

2026-05-11 via Nuitee
D
David extended_group us
9
Pros:

breakfast was good. staff was helpful. location for my needs was great.

Cons:

Outside noise. Inside noise at times.

2026-05-11 via Nuitee
A
Aleksandra couple us
9
Pros:

Świetna lokalizacja, blisko ciekawych atrakcji. Personel bardzo pomocny!

2026-05-11 via Nuitee
R
Rosalia extended_group ph
9
2026-05-09 via Nuitee
R
robin couple nl
10
Amazing staff, location and value for money!
Pros:

Great location, comfortable lobby and the kindest staff ever!

The room was perfect value for money, with a decent breakfast included.

We highly recommend, especially if you are taking the train to or from Hanoi, it’s super close to the station (and the train street)

Cons:

Their gym might need an upgrade but they also share with every guest that there is another gym 3 mins walk down the street!

2026-05-08 via Nuitee
K
Katie solo_traveller ie
9
Pros:

Very clean
Very welcoming staff

Cons:

We booked a cruise to Ha Lang Bay eith them. The cruise was very expensive and felt we were over charged after the experience

2026-05-08 via Nuitee
M
Marie couple fr
8
Emplacement et accompagnement au top’
Pros:

Emplacement parfait dans un ruelle calme en plein s’entre du old quarter
Accompagnement et conseils des gens de l’hôtel

Cons:

Présence d’humidité dans la chambre.
La salle de bain mériterait un petit rafraîchissement, avec également quelques problèmes d’eau chaude.

2026-05-07 via Nuitee
M
Milica extended_group us
10
loved it!
Pros:

staff was great

2026-05-07 via Nuitee
J
Jackie couple au
9
Great rooms and nice staff
Pros:

We organised our stay months in advance and were in contact via WhatsApp with Aimee after booking, as I had a few questions before flying to Hanoi. She was fantastic, very helpful and responsive. She also arranged our trip to Ha Long Bay and the boat cruise, which was absolutely wonderful. The other ladies at the front desk were great as well, though I’ve unfortunately forgotten their names.
We stayed on the 5th floor and the room was excellent and spacious, with a queen bed and a single bed.
We had a view overlooking the road and surrounding buildings. Fresh bottles of water were provided daily, the room was clean, and the shower was very good.
Breakfast was buffet-style, with omelettes, fried eggs, and other items made to order. Everything was fresh and enjoyable.
We did have a small issue with some “lost” property, but the hotel handled it superbly. I really couldn’t fault the front desk team or the breakfast staff.
Location is really good too.

Cons:

Mattress is a bit firm

2026-05-07 via Nuitee
G
Gerald couple at
9
2026-05-07 via Nuitee
F
Franke solo_traveller de
10
Pros:

short-term request of 2 single beds no problem

2026-05-07 via Nuitee
O
Ondine couple au
10
We have come back here 3 times within our 2 week holiday because everyone is so lovely and it’s a great hotel- the staff
Pros:

Great location, in a more quiet street but right near train street so close to the heart of Hanoi, about a 10 min walk into old quarter. Great breakfast, staff went above and beyond booking us transport, activities and other accomodation within Ninh Binh. Ellie is truly amazing!!

Cons:

Nothing

2026-05-06 via Nuitee
C
Chiu extended_group tw
10
2026-05-06 via Nuitee
L
Leanne solo_traveller gb
8
Pros:

The staff were amazing, very attentive and friendly.

Cons:

The breakfast could have been slightly more varied and the bathroom was quite mouldy in some areas.

2026-05-06 via Nuitee
J
jean-pierre solo_traveller fr
9
Séjour à Hanoï.
Pros:

Amabilité et disponibilité du personnel.
Petit déjeuner varié, copieux et de grande qualité.

Cons:

Rien, tout était parfait.

2026-05-06 via Nuitee