Dreamtel Kota Kinabalu

Hotels
8 (2114 reviews)
5, Jalan Padang , Kota Kinabalu , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.58
General sentiment was mixed; some reviews indicated cleanliness issues in the bathroom and fridge.
Service
8.55
Staff received positive remarks for being friendly and attentive.
Location
8.59
Strategic location with accessibility to tourist spots and amenities.
Room Quality
8.04
Several rooms reported comfort; however, some mentioned issues such as no windows or maintenance concerns.
Amenities
7.57
Some facilities noted as outdated or not functioning well, like the shower and toilet.
Value for Money
8.53
Many reviewers felt the pricing was justified given the overall experience.
Food and Beverage
7.08
Breakfast options were critiqued as limited; could improve variety.
Overall Experience
8.05
Overall satisfactory stay, but with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:12

Property Description

Modern Rooms with Free WiFi: Enjoy comfortable and contemporary rooms with amenities like flat-screen TV, electric kettle, and free WiFi.

Convenient Dining Options: Indulge in daily breakfast served at the on-site restaurant, or explore nearby eateries just a short walk away for lunch and dinner.

Exceptional Service: Benefit from a multilingual 24/7 reception, laundry services, daily housekeeping, and luggage storage for a hassle-free stay.

Experience the best of Kota Kinabalu at Dreamtel Kota Kinabalu. Book now for an unforgettable stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that due to payment procedures, debit cards and third party card cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.
Please note that a deposit for incidental charges would be required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8
Based on 2114 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 8.05
D
DR. FAZLI TAUFIQ JERO solo_traveller my
10
2026-08-21 via Nuitee
E
Eva Liam solo_traveller ie
4
Good Value, but Extremely Noisy
Pros:

On the positive side, the room was spacious and, despite having no windows, it was reasonably well ventilated and did not smell damp or unpleasant. The bathroom was small, but there was plenty of hot water and good water pressure. The Wi-Fi worked well, and the staff were kind and helpful.
The location was perfect. Only 5min walk from main street. Bedroom big enough. Breakfast generous.

Cons:

We specifically requested a quiet room away from the lift, but were given a room directly opposite it, making it extremely noisy. I asked to change rooms, but was told that the hotel was fully booked. The soundproofing is also very poor, so noise from the corridor and other guests is easily heard.

The hotel regularly receives large Chinese tour groups, with buses arriving one after another. Unfortunately, these groups can be extremely noisy, and nothing seems to be done to ask guests to keep the noise down. As this hotel is clearly a regular stop for large tour buses, this can make the stay quite unpleasant if you are looking for peace and quiet.

Cleanliness could also be improved.

Breakfast was not particularly good, although the buffet offered a generous selection.

Overall, the price is reasonable and there are some good points, but the noise was a major issue for us. If you are looking for a quiet stay, this may not be the right hotel for you.

2026-08-21 via Nuitee
N
Noor Shahida extended_group my
10
2026-08-20 via Nuitee
S
Saiful solo_traveller my
7
Pros:

Breakfast is the best,very variety

Cons:

Aircond not cold

2026-08-20 via Nuitee
K
Kerrie solo_traveller au
8
All in all other than my gripe it was a nice clean comfortable Hotel in a good location.
Pros:

great value for money, good location central to everything. The bed and pillow were very comfortable. Shower was good with positive waterflow.

Cons:

I only have one gripe in that I wanted to contact a local golf course to see if I could get on for a game. I was unable to make a local call from my mobile phone. I enquired about the room phone which was internal use only. I then asked the reception if they could make the call for me. I offered to pay but my request was declined. I thought this was a bit mean.

2026-08-19 via Nuitee
C
cmar solo_traveller my
10
2026-08-19 via Nuitee
S
Sebastiano Mattia solo_traveller it
7
Struttura pulita e buona posizione, servizi un po' lenti
Pros:

Struttura abbastanza pulita e in una buona posizione per raggiungere a piedi le principali vie di Kota. Colazione abbastanza completa (oltre al cibo "orientale", presenti postazione uova, pane e marmellata, torte).

Cons:

A fare calare il voto della struttura è stata la lentezza nel consegnare in camera la carta igienica dopo aver chiamato la reception: oltre 20 minuti di attesa non possono essere tollerati per una richiesta di questo tipo. Aggiungerei anche degli yogurt e delle scelte senza lattosio alla colazione

2026-08-17 via Nuitee
M
Muhammad solo_traveller bn
9
Pros:

Sarapan terbaik. Kakitangan mesra & sudi menolong. Makanan dining sedap walaupun kadang tak lengkap e.g kehabisan tartar sauce.

Cons:

Set seterika kat luar bilik, koridor. Elok lagi kalau tersedia dalam bilik terus. Beberapa tempat panas e.g lobi. Air pernah tutup.

2026-08-17 via Nuitee
S
SHOMA solo_traveller jp
8
2026-08-15 via Nuitee
J
Jodie couple gb
5
It is a good place to stay if you want a few nights in the city but staff are not super helpful
Pros:

It is in a great location and the breakfast was good

Cons:

Cleaning standard was not great. Staff were friendly but not super helpful especially considering we were previously advised we could do an early check in but upon arrival were charged a fee for this, which was very disappointing. Also, the tours that the hotel advertise are very overpriced and you can book the same things for 1/4 of the price in person at the jetty.

2026-08-15 via Nuitee
V
VALENTINA solo_traveller my
9
2026-08-14 via Nuitee
M
Marta Laurin solo_traveller it
7
2026-08-14 via Nuitee
L
LUKUAN solo_traveller tw
9
Pros:

位置

Cons:

浴室沒有活動式蓮蓬頭

2026-08-12 via Nuitee
T
Tino extended_group sg
9
2026-08-12 via Nuitee
H
Herman solo_traveller my
7
Pros:

The hotel location is perfect to explore KK by foot. Gaya Street, Padang Bandaran and great shopping complex are all in short walking distance.

Cons:

No designated parking space for hotel guests. As the hotel is located at one of hot place to be in KK, empty parking space is a almost non existent.
And lastly, don't expect a good food at the hotel. Most guests preferred eating out.

2026-08-08 via Nuitee
A
Alfred couple my
4
2026-08-06 via Nuitee
G
Gek Lin couple my
6
2026-08-06 via Nuitee
J
Juceylin couple kr
7
2026-08-06 via Nuitee
D
Dixson solo_traveller my
8
2026-08-05 via Nuitee
D
doortje couple nl
10
2026-08-04 via Nuitee