The Wellington Hotel

Hotels
7.9 (4285 reviews)
81-83 Waterloo Rd , London , GB
+44 20 7928 6083

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Luggage storage
Bar
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Small rooms
Noise from trains
Poor communication regarding hotel changes

Categories

Cleanliness
7.41
Rooms were clean and modern, but some rooms were described as dark and a bit small.
Service
8.38
Staff were friendly and helpful throughout the stay.
Location
8.92
Great location near Waterloo station, perfect for sightseeing.
Room Quality
6.87
Rooms were described as small and had issues such as being dark and near the train tracks.
Amenities
7.9
Adequate amenities such as breakfast and bar discounts, but some issues with room features.
Value for Money
7.66
Prices considered somewhat high, especially given the room size.
Food and Beverage
8.41
Breakfast received positive remarks and good food reported overall.
Overall Experience
7.68
An overall good experience highlighted by location and service, but with several caveats regarding room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:27

Property Description

Central London Convenience
The Wellington Hotel, located just steps away from The London Eye and Waterloo station, offers a convenient stay for exploring the heart of London.

Delicious Dining Options
Indulge in a variety of breakfast choices from full English to American pancakes, and savor home-made dishes at the on-site pub. Enjoy traditional ales, wines, and premium lagers while watching live sports events.

Comfortable Rooms with Modern Amenities
Relax in en-suite rooms equipped with flat-screen TVs and tea/coffee making facilities. Free WiFi ensures you stay connected throughout your stay.

Experience the best of London with us at The Wellington Hotel. Book now for an unforgettable stay!

Important information:

Please note that there is no elevator in the property or ground floor rooms available, therefore, this property may not be suitable for guests with mobility impairments. Assistance with luggage is available.

All Group bookings of more than 5 rooms require full pre-payment and are nonrefundable.
10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number. 100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day the reservation will be nonrefundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.9
Based on 4285 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 7.66
Food and Beverage: 8.41
Overall Experience: 7.68
P
Paul • solo_traveller • nl
6
Pros:

De locatie en gezellig boven de pub

Cons:

Zeer kleine kamer met een kort bed

2026-10-17 • via Nuitee
S
Scott • solo_traveller • gb
6
Pros:

Proximity to Train Station

Cons:

Noise

2026-10-16 • via Nuitee
R
Ross • couple • gb
7
Traditional Old Pub in a Good Location
Pros:

I liked the guy taking care of the guests, he was friendly and helpful
The room was clean and quiet. The biscuits were nice.

Cons:

The room was tiny and a bit dated. The bed was too soft and the douvet too thick.

2026-10-15 • via Nuitee
J
John • couple • gb
7
2026-10-15 • via Nuitee
R
Raquel • solo_traveller • es
10
2026-10-14 • via Nuitee
N
Nicola • solo_traveller • gb
7
Ok stop for a night by the train station
Pros:

Good breakfast and excellent location for an early train out of Waterloo station.

Cons:

The room was ok, tiny bathroom, windows were facing the railway bridge thus very noisy.

2026-10-14 • via Nuitee
L
Leah • extended_group • us
8
Excellent location and lodging for the price
Pros:

Came for the Eagles game (Go Birds!) and had an excellent time! Great space in a great location. I was not expecting the check in to be in a pub, which was confusing and overwhelming, but once I got past that it was a great experience. Would definitely stay at again. Thank you!

Cons:

Check in being in the bar

2026-10-13 • via Nuitee
I
ivana • solo_traveller • it
8
Pros:

very convenient location, in front of Wellington Station!
Clean rooms and lovely and helpful staff!!

2026-10-12 • via Nuitee
S
Susana • family_with_children • es
8
2026-10-12 • via Nuitee
I
Ivan • solo_traveller • de
9
Accommodation with an amazing vibe just in front of Waterloo station
Pros:

Great location just in front of Waterloo station and the guest discount in the pub.

2026-10-12 • via Nuitee
B
Beatrice • couple • fr
8
Bon séjour
Pros:

Propreté et belle literie et bon petit déjeuner

Cons:

La difficulté pour trouver la porte de l’hôtel sans passer par le pub

2026-10-09 • via Nuitee
A
Anita • solo_traveller • us
8
2026-10-09 • via Nuitee
J
Javier • couple • es
6
Pros:

Buenas ubicación, la habitación bastante pequeña, el desayuno bueno.

Cons:

la entrada y alrededores del hotel muy sucios.

2026-10-09 • via Nuitee
D
Draxlbauer • solo_traveller • at
2
Cons:

Kein Lift.
Taxi bestellen lassen war nicht möglich.

2026-10-07 • via Nuitee
J
Jane • solo_traveller • gb
9
Pros:

Exactly what I needed at short notice. Great location.

2026-10-07 • via Nuitee
H
helen • solo_traveller • gb
10
Definitely on the ‘must return’ list!
Pros:

Great location, fabulous staff!

2026-10-07 • via Nuitee
A
Alison • solo_traveller • gb
10
Great stay
Pros:

Great location
Friendly staff
Comfy room

Cons:

Nothing

2026-09-16 • via Nuitee
N
Nadir • solo_traveller • de
5
50 euro daha verip daha iyi yerde ve imkanlarda kalinabilinir
Pros:

calisanlar gercktende yardimci olmaya calisip sorunlarla ilgilendiler. ellerinden geldigince vakit ayirip yardimci olmaya calistilar. bu baglamda arkadaslara tesekkur ederim. onlarda mevcut sikintilarin farkindaydi
Lokasyon cok iyi heryere ulasim yuruyerek saglanabilir. encok bu ozelligi hosuma gitti
carsaf, nevresim temizdi (olmasi gereken)

Cons:

kahvalti dahil bir konaklama yaptigimi dusundum. kahvaltida ekmek krosan musli cesitleri kahve meyvasuyu teryag ve bal vardi. gerikalan hersey ekstra .yani iki gece 450 euroluk bir konaklama icin oldukca zayif bir hizmet
kaldigim oda cok sirin ve endustriyel tasarlanmis ancak pencereler acilmadigi icin odaya temiz hava girmiyor ve surekli nem vardi oyleki terli tshirtim 2 gunde kurumadi
hernekadar tek kiside kalsam 70 cm genisliginde yatak cok yanlis bir tercih nerdeyse kendimi kamp yataginda hissettim
internet hizmetinden faydalanmadim cunku olabilecek en dusuk guvenlik sistemiydi
odada bir tv var ama birkac uydu kanali ve radyo haric hicbirsey yok cunku kurumun netflix gibi uyelikleri yokyani televizyonda sadece goruntu olarak var
ortak alanlardaki tuvaletler iyi hizmet vermeye calisan bir otel icin kabul edilemeyecek kadar agir kokuyordu.

2026-09-15 • via Nuitee
A
Andrew • family_with_children • gb
9
Great stay - but pricey!
Pros:

Location - just over the road from Waterloo and close to the Royal Festival Hall for events and graduations.

Cons:

It was in an excellent location.

2026-09-14 • via Nuitee
O
Olha • solo_traveller • ua
10
2026-09-13 • via Nuitee