Hilton Garden Inn Charlotte Airport

Hotels
•
Hilton Garden Inn
9 (985 reviews)
2400 Cascade Pointe Boulevard , Charlotte , US
+1 704-790-7000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Good amenities
Friendly staff
Cons:
High prices
Inconsistent service
Room condition issues

Categories

Cleanliness
8.64
Generally clean but there were some complaints about room conditions.
Service
9.11
Friendly staff overall, but inconsistent service experiences noted.
Location
9.65
Well-located for airport access, considered convenient.
Room Quality
8.6
Rooms are generally clean and comfortable, but issues were raised about room pricing.
Amenities
9.13
Good amenities including shuttle service and food options.
Value for Money
8.09
Prices considered high for the quality received, especially given the property's issues.
Food and Beverage
9.64
Breakfast options are praised, particularly on occasions like Christmas.
Overall Experience
9.11
Mixed experiences overall but many positive moments mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:00

Property Description

Convenient Location and Amenities
Located in Charlotte, North Carolina, Hilton Garden Inn Charlotte Airport offers an outdoor pool, free WiFi, and easy access to Renaissance Park Golf Course. The hotel rooms feature modern amenities like a 42-inch flat-screen TV, microwave, and refrigerator. Guests can enjoy a fitness center, business center, and on-site dining at the Garden Grille serving American-styled meals.

On-Site Facilities
The hotel provides a bar, mini-market, and free parking for guests' convenience. Additionally, room service is available for those looking to dine in the comfort of their rooms.

Nearby Attractions
With Charlotte city center, Bank of America Stadium, and Charlotte Convention Center just a short drive away, guests can explore the city's highlights with ease. Don't miss out on visiting the US Whitewater Center and Sealed Air headquarters nearby.

Book your stay at Hilton Garden Inn Charlotte Airport for a comfortable and enjoyable experience.

Important information:

Please note extra beds are subject to availability and cannot be accommodated in every room type. Contact property for details.

Please note that the pool will be closed for renovations until 30 October 2016. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

9
Based on 985 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
C
Carol • solo_traveller • us
10
2026-09-19 • via Nuitee
M
Mariane • couple • us
10
2026-09-13 • via Nuitee
A
Alistair • couple • gb
7
Does what it says on the tin - no complaints
Pros:

Good location, decent bar food

Cons:

Nothing

2026-09-11 • via Nuitee
E
Eidem • couple • us
10
Great overnight before a flight
Pros:

Great restaurant on property

2026-09-08 • via Nuitee
D
Desmond • solo_traveller • gb
9
2026-09-04 • via Nuitee
M
Margerie • solo_traveller • us
10
Delightful, reasonable experience
Pros:

Good value for so close to airport. Great reasonable breakfast. Shuttle prompt. Such a good experience, I stayed at beginning and end if not vacation.

2026-09-04 • via Nuitee
M
Melissa • couple • cr
10
Excelente hotel
Pros:

Limpio, buena atención, lindo lugar

Cons:

Todo me gustó

2026-09-01 • via Nuitee
D
Darrell • solo_traveller • ca
10
convenient location to airport, nice hotel, safe location
2026-09-01 • via Nuitee
W
Wilkinson • couple • us
9
Cons:

Didn’t like having to pay for parking. Just FYI, also, the meal ordering process didn’t work. We had to just go down and talk with the front desk manager who acknowledged there was a problem and personally took care of our order for us!

2026-08-30 • via Nuitee
P
Peter • couple • us
10
2026-08-29 • via Nuitee
R
Rhonda • couple • us
10
Perfect
Pros:

Everything

2026-08-25 • via Nuitee
C
colette • couple • us
10
Would stay again.
Pros:

Very clean the staff was very helpful and great location. Short distance from airport and they provided shuttle. You did have to pay for parking but I didn’t mind. Would definitely stay there again.

Cons:

Didn’t like having to pay for parking.

2026-08-25 • via Nuitee
P
peter • couple • us
9
2026-08-18 • via Nuitee
J
Jaqunya L Steele • solo_traveller • us
10
Pros:

Everything

Cons:

The price for one night.

2026-08-17 • via Nuitee
D
Deb Dougherty • solo_traveller • us
10
Pros:

Clean. Walk in shower
Great people.

2026-08-16 • via Nuitee
M
Mark • couple • us
6
2026-08-15 • via Nuitee
S
Susan • couple • us
8
Pros:

It was close to the airport

2026-08-14 • via Nuitee
J
Janiqua • extended_group • us
10
2026-08-14 • via Nuitee
A
Amy • solo_traveller • us
10
Clean, comfortable reasonably priced hotel in perfect location.
Pros:

Room was clean and comfortable. Breakfast and dinner were very good! Check in staff was friendly and helpful.

2026-08-10 • via Nuitee
A
A7634RZalexiss • Business
10
Would Love to Go Back!
Pros:

I spent a work week here and experienced this hotel for its room, a rentable conference room, and meal offerings.

Regardless of the staff member, to which I encountered quite a number in my few days, I was meant with a kind, professional, and welcoming demeanor. Some, including Emma at the front desk, remembering guests' names, key details, or at least faces.

The one dinner meal that my group ended up having at here was delicious (try the salmon and mashed potatoes!), and Dallas was a wonderful server. Although I did not happen to partake in a breakfast, I heard from my colleagues that it was also good.

The room was very clean and quiet, despite the relatively short distance to the airport. I was fortunate that the timing of my stay immediately followed mattress replacements, so I got to sleep on a brand new mattress.

The conference room that my group had booked was called the Library, which was a quaint room full of windows, a TV, and a fireplace located within the lobby. Ironically, there were no books, but the room and furniture were very nice.

I will say, though, the shuttle experience was not great and hope they can better improve the clarity on when to get on which shuttle as well as which hotel you are needing to arrive. It was terribly confusing as a first timer at the Charlotte airport and at this hotel.

2026-08-08 • via Tripadvisor