Hilton Garden Inn Charlotte Airport

Hotels
Hilton Garden Inn
9 (941 reviews)
2400 Cascade Pointe Boulevard , Charlotte , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Good amenities
Friendly staff
Cons:
High prices
Inconsistent service
Room condition issues

Categories

Cleanliness
8.64
Generally clean but there were some complaints about room conditions.
Service
9.11
Friendly staff overall, but inconsistent service experiences noted.
Location
9.65
Well-located for airport access, considered convenient.
Room Quality
8.6
Rooms are generally clean and comfortable, but issues were raised about room pricing.
Amenities
9.13
Good amenities including shuttle service and food options.
Value for Money
8.09
Prices considered high for the quality received, especially given the property's issues.
Food and Beverage
9.64
Breakfast options are praised, particularly on occasions like Christmas.
Overall Experience
9.11
Mixed experiences overall but many positive moments mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:00

Property Description

Convenient Location and Amenities
Located in Charlotte, North Carolina, Hilton Garden Inn Charlotte Airport offers an outdoor pool, free WiFi, and easy access to Renaissance Park Golf Course. The hotel rooms feature modern amenities like a 42-inch flat-screen TV, microwave, and refrigerator. Guests can enjoy a fitness center, business center, and on-site dining at the Garden Grille serving American-styled meals.

On-Site Facilities
The hotel provides a bar, mini-market, and free parking for guests' convenience. Additionally, room service is available for those looking to dine in the comfort of their rooms.

Nearby Attractions
With Charlotte city center, Bank of America Stadium, and Charlotte Convention Center just a short drive away, guests can explore the city's highlights with ease. Don't miss out on visiting the US Whitewater Center and Sealed Air headquarters nearby.

Book your stay at Hilton Garden Inn Charlotte Airport for a comfortable and enjoyable experience.

Important information:

Please note extra beds are subject to availability and cannot be accommodated in every room type. Contact property for details.

Please note that the pool will be closed for renovations until 30 October 2016. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 941 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
G
Gerard solo_traveller us
8
2026-07-04 via Nuitee
D
Dickerson couple us
10
A great place to stay near the airport.
Pros:

Everything was great. We’d been traveling out of the country and this was a great place to come back to. Staff was very friendly. Onsite restaurant was perfect.

2026-07-03 via Nuitee
K
Kelly solo_traveller ie
7
Pros:

Close to airport

Cons:

Breakfast

2026-07-01 via Nuitee
C
Clark solo_traveller us
10
2026-07-01 via Nuitee
R
ravit couple il
8
Pros:

מיקום מצוין למי שרוצה קרוב לשדה תעופה
בחדר גדול נוח
יש מיקרוגל בחדר
למלון יש גם בריכה ולובי נחמד

2026-06-30 via Nuitee
V
Vivian extended_group us
10
Got 2 water bottle in the room, but we are 3 people checking in. I would appreciate if you provide water with number of
Pros:

Cleanliness superb!!!!!

Cons:

Nice staff and convenient going to the airport!

2026-06-27 via Nuitee
H
Heather solo_traveller us
8
2026-06-25 via Nuitee
D
David extended_group us
10
Perfect
Pros:

Clean friendly

Cons:

Paying for parking

2026-06-24 via Nuitee
V
Virginia couple us
10
2026-06-21 via Nuitee
G
Gibson couple us
10
Excellent!
Pros:

It was very clean!

Cons:

Nothing!

2026-06-21 via Nuitee
M
mapa41 Couples Buffalo, Erie County, New York
10
Great!
Pros:

We stayed here for 4 nights while house hunting in Charlotte. Very close to the airport. Great place! Staff were all very helpful and friendly. Loved the little patio area near the bar! It was a great place to relax with drinks and talk to other guests every evening. Can't think of anything negative to say and will definitely stay here again!

2026-06-20 via Tripadvisor
M
Michele couple us
10
2026-06-20 via Nuitee
A
Anat solo_traveller il
9
Pros:

הצוות והחדר הנקי והמצוייד הנוף והסביבה

Cons:

הכל היה בסדר

2026-06-20 via Nuitee
M
Michele couple us
10
2026-06-17 via Nuitee
N
Nay-Nay couple us
9
2026-06-15 via Nuitee
J
Jonathan couple us
9
2026-06-14 via Nuitee
A
Angela extended_group us
10
2026-06-13 via Nuitee
M
Michael solo_traveller au
8
2026-06-12 via Nuitee
R
Rosenfield solo_traveller us
9
Perfect location for airport
Pros:

Convenient

Cons:

Nothing to report here

2026-06-12 via Nuitee
U
U157AVmichelles Solo travel
8
Great for rest after my missed flight!
Pros:

I called the front desk a few hours before arriving by flight in Charlotte after I knew I would miss my connection due to multiple delays. The night shift clerk was friendly and answered all questions clearly. Their airport shuttle from airport is on demand: you call when you are near or reach zone 1 outside of baggage claim of CLT. Driver arrives within 10 minutes. As you check in you give the clerk a time you’d like to leave for airport the next morning. Very efficient! The hotel lobby was clean, has a restaurant/bar and again, very friendly staff. I stayed in a king room. Spacious room with a small frig and keurig with tea or coffee options. Nice large shower with great water pressure. I personally did not care for the hygiene products because of their overpowering smell. The bed was firm, again not my preference but I did rest well. Although my travel plans home did not work out as expected, this hotel and staff made the journey less stressful.

2026-06-09 via Tripadvisor