Hilton Garden Inn Charlotte Airport

Hotels
•
Hilton Garden Inn
9 (985 reviews)
2400 Cascade Pointe Boulevard , Charlotte , US
+1 704-790-7000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Good amenities
Friendly staff
Cons:
High prices
Inconsistent service
Room condition issues

Categories

Cleanliness
8.64
Generally clean but there were some complaints about room conditions.
Service
9.11
Friendly staff overall, but inconsistent service experiences noted.
Location
9.65
Well-located for airport access, considered convenient.
Room Quality
8.6
Rooms are generally clean and comfortable, but issues were raised about room pricing.
Amenities
9.13
Good amenities including shuttle service and food options.
Value for Money
8.09
Prices considered high for the quality received, especially given the property's issues.
Food and Beverage
9.64
Breakfast options are praised, particularly on occasions like Christmas.
Overall Experience
9.11
Mixed experiences overall but many positive moments mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:00

Property Description

Convenient Location and Amenities
Located in Charlotte, North Carolina, Hilton Garden Inn Charlotte Airport offers an outdoor pool, free WiFi, and easy access to Renaissance Park Golf Course. The hotel rooms feature modern amenities like a 42-inch flat-screen TV, microwave, and refrigerator. Guests can enjoy a fitness center, business center, and on-site dining at the Garden Grille serving American-styled meals.

On-Site Facilities
The hotel provides a bar, mini-market, and free parking for guests' convenience. Additionally, room service is available for those looking to dine in the comfort of their rooms.

Nearby Attractions
With Charlotte city center, Bank of America Stadium, and Charlotte Convention Center just a short drive away, guests can explore the city's highlights with ease. Don't miss out on visiting the US Whitewater Center and Sealed Air headquarters nearby.

Book your stay at Hilton Garden Inn Charlotte Airport for a comfortable and enjoyable experience.

Important information:

Please note extra beds are subject to availability and cannot be accommodated in every room type. Contact property for details.

Please note that the pool will be closed for renovations until 30 October 2016. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

9
Based on 985 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
S
SUSAN • solo_traveller • us
9
Convenient to Charlotte airport and very comfortable
Pros:

The rooms are very good, but more than that, they have a bar/restaurant that is open until 11 and a very good breakfast menu.

2026-10-27 • via Nuitee
B
Bonnie • couple • us
8
Pros:

We have stayed and ordered dinner at least 3times and the food appeared to have been pre cooked and just heated in a microwave. It had no taste and over cooked. A burger was raw inside on one occasion.
Loved the hotel but the kitchen and food is sub par. Will stay again but never order food at the restaurant again.

2026-10-27 • via Nuitee
Y
Yasmin • solo_traveller • us
8
Nice property, the front desk needs some training on customer service.
Pros:

It was very comfortable
And spacious.

Cons:

I let the front desk know that my phone wasn’t working in my room and he didn’t offer any sort of solution. He also let me know that I could see the menu for the restaurant from the QR code in my room, but that is a condensed version of the actual menu. I would have definitely ordered crab cakes if I had known they were available.

2026-10-24 • via Nuitee
T
Thomas • couple • us
10
The hotel is attractive and we found the staff, restaurant, and room excellent.
Pros:

Everything! Very nice: location, facility, restaurant, and staff.

Cons:

Nothing.

2026-10-18 • via Nuitee
V
Victor • couple • us
10
2026-10-14 • via Nuitee
I
Ivan • couple • ca
8
2026-10-13 • via Nuitee
C
Carol • solo_traveller • us
10
2026-09-19 • via Nuitee
M
Mariane • couple • us
10
2026-09-13 • via Nuitee
A
Alistair • couple • gb
7
Does what it says on the tin - no complaints
Pros:

Good location, decent bar food

Cons:

Nothing

2026-09-11 • via Nuitee
E
Eidem • couple • us
10
Great overnight before a flight
Pros:

Great restaurant on property

2026-09-08 • via Nuitee
M
Margerie • solo_traveller • us
10
Delightful, reasonable experience
Pros:

Good value for so close to airport. Great reasonable breakfast. Shuttle prompt. Such a good experience, I stayed at beginning and end if not vacation.

2026-09-04 • via Nuitee
D
Desmond • solo_traveller • gb
9
2026-09-04 • via Nuitee
M
Melissa • couple • cr
10
Excelente hotel
Pros:

Limpio, buena atención, lindo lugar

Cons:

Todo me gustó

2026-09-01 • via Nuitee
D
Darrell • solo_traveller • ca
10
convenient location to airport, nice hotel, safe location
2026-09-01 • via Nuitee
W
Wilkinson • couple • us
9
Cons:

Didn’t like having to pay for parking. Just FYI, also, the meal ordering process didn’t work. We had to just go down and talk with the front desk manager who acknowledged there was a problem and personally took care of our order for us!

2026-08-30 • via Nuitee
P
Peter • couple • us
10
2026-08-29 • via Nuitee
R
Rhonda • couple • us
10
Perfect
Pros:

Everything

2026-08-25 • via Nuitee
C
colette • couple • us
10
Would stay again.
Pros:

Very clean the staff was very helpful and great location. Short distance from airport and they provided shuttle. You did have to pay for parking but I didn’t mind. Would definitely stay there again.

Cons:

Didn’t like having to pay for parking.

2026-08-25 • via Nuitee
P
peter • couple • us
9
2026-08-18 • via Nuitee
J
Jaqunya L Steele • solo_traveller • us
10
Pros:

Everything

Cons:

The price for one night.

2026-08-17 • via Nuitee