Crowne Plaza Kunming City Centre by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (201 reviews)
No. 399 Qingnian Road, Kunming City , Kunming , CN
+86 871 6315 8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property
Great location
Comfortable beds
Cons:
Communication issues with staff
Temperature control in rooms

Categories

Cleanliness
8.48
The property is clean and well-maintained, as highlighted by several reviews.
Service
8.75
Attentive and friendly service, with specific mention of staff going above and beyond to assist guests.
Location
8.49
The location is excellent, with many food options and close to transportation.
Room Quality
7.94
Room quality is generally good, but one review reflects an issue with temperature control.
Amenities
8.47
Amenities are standard and satisfy most guest needs.
Value for Money
8.23
Standard quality for this hotel tier; guests feel it meets their expectations.
Food and Beverage
8.48
Breakfast variety is appreciated, though the review does mention some interaction issues.
Overall Experience
8.35
Overall positive experiences, but minor issues noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:21

Property Description

Luxurious Accommodations
Experience comfort and style at Crowne Plaza Kunming City Centre with modern amenities like flat-screen TVs, air conditioning, and minibars in every room. The private bathrooms feature both a shower and a bathtub for your relaxation, along with an iPod docking station for entertainment.

Impressive Facilities
Indulge in the hotel's outdoor pool, fitness center, and grand conference room. Whether you're here for leisure or business, our shared lounge, ticketing service, and tour desk cater to all your needs. Plus, enjoy the convenience of free WiFi and parking during your stay.

Culinary Delights
Savor a delightful culinary experience with a variety of Chinese and Western dishes at our on-site restaurants. From local flavors to international cuisine, satisfy your taste buds without leaving the comfort of the hotel.

Book now for an unforgettable stay at Crowne Plaza Kunming City Centre.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KMG

Location

Guest Reviews

8.4
Based on 201 reviews
Cleanliness: 8.48
Service: 8.75
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.23
Food and Beverage: 8.48
Overall Experience: 8.35
P
Piotr • couple • pl
10
Pros:

Bardzo dobry stosunek jakości do ceny, świetna lokalizacja, ujmująca obsługa (z wyjątkiem ponurej pani w lobby barze 😊) bardzo dobre śniadania. Jedyny minus to słabo działająca lodówka. Polecam ten hotel

2026-09-14 • via Nuitee
S
Sopheap • family_with_children • kh
7
The location is good, the lobby is welcoming, the breakfast was wonderful and the concierge staff was very helpful. Howe
Pros:

Location is good and the lobby hall is welcoming. Breakfast was wonderful and front desk staff was all helpful.

Cons:

I found the room lighting not convenient and my room Aircon didn’t work properly for 3 out of 4-night stay. My family experience with the food at the restaurant at 4th floor is not positive. The food seemed not fresh as we expected from a 5-star restaurant.

2026-08-26 • via Nuitee
T
Tien Fu • solo_traveller • my
9
Pros:

The front desk staff member, Jennifer Tuan, is exceptionally helpful.

2026-08-25 • via Nuitee
T
Tien Fu • solo_traveller • my
9
Pros:

The front desk staff member, Jennifer Tuan, is exceptionally helpful.

2026-08-25 • via Nuitee
N
Natanael • couple • th
9
Excellent hotel inside the city centre, close to everything.
Pros:

Staff was all lovely and did their outmost to please, although their English is still not good.

Cons:

I really liked everything about the hotel!

2026-08-22 • via Nuitee
A
abdullah • solo_traveller • kw
9
Pros:

All

Cons:

Nothing

2026-08-17 • via Nuitee
A
Anwar • couple • bd
9
I suggest to stay for homely environment
Pros:

Excellent hospitality. Near to city centre. Staffs are helpful

2026-08-07 • via Nuitee
M
monica • couple • it
8
2026-08-07 • via Nuitee
M
Marisa • couple • th
9
2026-07-09 • via Nuitee
K
Kada • family_with_children • kh
10
Pros:

Great Location, Great service

Cons:

Everything is good

2026-07-03 • via Nuitee
S
Steven • solo_traveller • sg
8
June 2026
Pros:

Modern, clean, good location

Cons:

Breakfast could be better, but ok for the price

2026-06-21 • via Nuitee
M
Muhammad Anwar • solo_traveller • sg
9
Great location and clean
Pros:

Location and cleanliness. Big and spacious room

Cons:

Nothing

2026-06-17 • via Nuitee
H
Huan Seng • couple • sg
7
Pros:

Location and breakfast ok

Cons:

Pillow too soft and wifi very bad

2026-06-17 • via Nuitee
M
Marcus • couple • sg
10
2026-06-16 • via Nuitee
J
Jeffrey • family_with_children • sg
10
2026-06-10 • via Nuitee
D
DANIEL BERNARD ANDRE • couple • fr
9
2026-06-10 • via Nuitee
L
Lorada • family_with_children • re
9
Un séjour de qualité
Pros:

Comme l'année dernière, notre séjour au Crowne Plaza Center hotel de Kunming nous a enchanté.
Cette fois-ci, nous sommes restés 15 jours. La qualité de l'accueil de l'ensemble du personnel est incomparable.
Des félicitations spéciales à Jack, qui reste une personne exceptionnelle, ainsi qu'à Erzan et Ada qui étaient au petit soin pour nous.
Un grand merci aussi à Judith, Lucy, Quentin, et tous ceux dont je n'ai pas retenu le prénom, mais qui ont grandement participé à notre bien-être. Du personnel de ménage jusqu'au Responsable, ils sont tous au top !
Il suffit parfois d'un simple sourire pour vous donner le sentiment d'être chez vous
N'hésitez pas à y séjourner, vous ne serez pas déçus.
Nous avons déjà décidé d'y revenir l'année prochaine !

Cons:

Pas de points négatifs.

2026-06-04 • via Nuitee
Y
YUHUA • couple • us
9
Very satisfied.
Pros:

Abundant selection and good tastes.

Cons:

None.

2026-05-29 • via Nuitee
K
Kishore • solo_traveller • th
9
Had an excellent stay.
Pros:

The staff.

Cons:

Internet connection.

2026-05-22 • via Nuitee
C
CHRISTOPHE • couple • fr
6
Pros:

Le personnel

Cons:

Perdu au milieu de Kunming

2026-05-15 • via Nuitee