Hotel Hi! Zapopan

Hotels
8.1 (137 reviews)
Periferico Poniente 5400-A , Guadalajara , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Hot water on demand
Cons:
Dust and mold in room
Small room size

Categories

Cleanliness
6.68
There were issues with dust in the corners of the room and mold in the shower edges.
Service
9.15
Standard service quality for this hotel tier.
Location
9.69
The location is great for solo travelers, conveniently close to transport and attractions.
Room Quality
6.14
Rooms are excessively small and poorly distributed, leading to a cramped feel.
Amenities
7.67
Some basic amenities available but lacking in quality.
Value for Money
8.13
Reasonable value considering location but rooms are too small for the price.
Food and Beverage
9.18
Standard quality for this hotel tier.
Overall Experience
8.15
Overall experience was mixed due to room quality issues but good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:26

Property Description

Convenient Location: Hotel Hi! Zapopan is ideally situated in Guadalajara, close to major attractions like Expiatorio Temple and Guadalajara Cathedral. Guests can easily explore the city with the hotel's central location.

Modern Amenities: Enjoy a comfortable stay with amenities such as free WiFi, a flat-screen TV, and free toiletries in each room. The hotel also offers a children's playground, a business center, and vending machines for added convenience.

Relaxing Environment: Unwind in the hotel's garden or on the terrace, taking in the city views. With a 24-hour front desk and free private parking, guests can relax and enjoy their stay without any worries.

Book your stay at Hotel Hi! Zapopan now for a memorable experience in Guadalajara.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children 10 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 137 reviews
Cleanliness: 6.68
Service: 9.15
Location: 9.69
Room Quality: 6.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.15
S
Sandra Mc Ginnis Cortés • couple • be
10
2026-06-04 • via Nuitee
J
Juan Diego • solo_traveller • mx
9
Pros:

Bien

Cons:

Cafe frio

2026-05-26 • via Nuitee
C
Canizales • family_with_children • mx
10
Excelente
Pros:

Todo el hotel su amplio estacionamiento y las habitación superior excelente

Cons:

Bueno solo el Internet no estaba estable y el cable pocos canales

2026-05-25 • via Nuitee
E
Enrique • extended_group • mx
5
PASABLE.
Pros:

LA UBICACION EXCELENTE, EL CAFE MUY RICO.

Cons:

SUBIERON LOS COSTOS, EN LAS DOS HABITACIONES LOS SERVICIOS ESTAN POCO LIMPIOS, DEJARON DE COLOCAR TOALLITAS HUMEDAS Y LUSTRADOR DE CALZADO, SIN AGUA EMBOTELLADA, COMPRAMOS AGUA AFUERA.

2026-05-25 • via Nuitee
G
Gustavo manuel • family_with_children • mx
8
Pros:

N general mi experiencia fue satisfactoria

2026-05-24 • via Nuitee
M
monica • solo_traveller • us
10
Pros:

The property was very clean. The room smelled clean the hallway smelled clean. It was a great value.

2026-05-20 • via Nuitee
H
Herrera mendoza • solo_traveller • mx
10
2026-05-16 • via Nuitee
O
Omar • solo_traveller • mx
8
2026-05-09 • via Nuitee
S
Samuel • couple • mx
1
No vuelvo a ir a ese hotel
Cons:

No servía el aire acondicionado y la taza del baño tampoco servía

2026-04-29 • via Nuitee
E
Esmeralda • couple • mx
10
Buen hotel, si regresaría
Pros:

Está muy limpio, bien ubicado y la atención es muy buena, los trabajadores son muy amables.

Cons:

Para mí estuvo bien, pero supongo que a algunas personas no les agradan los espacios que no son tan amplios.

2026-04-24 • via Nuitee
M
Martinez • family_with_children • mx
9
2026-04-11 • via Nuitee
E
Enrique • family_with_children • mx
10
2026-04-06 • via Nuitee
C
camacho • family_with_children • mx
10
2026-04-03 • via Nuitee
R
rodriguez • couple • mx
8
Me gustó por el costo pero las habitaciones y el baño son muy pequeños ni se puede uno bañar agusto de lo pequeño que es
Pros:

Está bien ubicado

Cons:

Las habitaciones son súper pequeñas, el baño súper pequeño

2026-04-03 • via Nuitee
O
Onofre • family_with_children • mx
9
Excelente Hotel para descansar cuando vas de trabajo.
Pros:

Fuero amables y rapidos en checkin y checkout

Cons:

El baño estaba un poco enlamado en el algunas partes.

2026-04-02 • via Nuitee
S
Sánchez • family_with_children • mx
10
Pros:

Sencillez y practico, limpieza y amabilidad

Cons:

Recepcionista, no sabe facturar ni es hábil con los procesos, 45 minutos esperando y me da mal la factura.......

2026-03-28 • via Nuitee
C
camacho • family_with_children • mx
10
2026-03-24 • via Nuitee
A
Alxx_aj • family_with_children • mx
9
2026-03-21 • via Nuitee
P
Pascualinho • family_with_children • ca
7
Personnel aimable, hotel proche du stade, chambre propre. Le prepaiement doit être facilité.
Pros:

La localisation idéale pour aller voir un match de la Chivas.
La gentillesse du personnel.
Le café offert.

Cons:

Il a été difficile de m'assurer que le check-in pouvait être en tout temps car le site de l’hôtel indique seulement de 15 h à 16 h. Ce soit être corrigé je crois car en réalité ça s'est avéré beaucoup plus facile.
Le nombre d'interactions (mails, téléphone, contact avec booking) nécessaires pour prépayer et être sûr que ma réservation serait confirmée. Au moins 30 messages reçus et envoyés. Aucune possibilité de payer depuis un Oxxo avec les informations bancaires reçues. J’ai du envoyer un transfert de ma banque mexicaine à leur banque mexicaine.
J’ai reçu 10 mails de confirmation. Puis aussi un courriel d'annulation le jour même qui s'est révélé être une simple erreur.
́Pour dormir prévoir des bouchons d'oreille car de ma chambre, j'entendais les camions passer et le ronflement de mon voisin de chambre.

2026-03-20 • via Nuitee
C
camacho • family_with_children • mx
10
Pros:

El servicio

2026-03-18 • via Nuitee