Hotel Lugano

Hotels
8.4 (742 reviews)
Villapad 14 , Knokke-Heist , BE
+32 50 63 05 30

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Outdated room furniture
Unpleasant shower odor
Soft bedding not suitable for all

Categories

Cleanliness
7.29
Some issues with cleanliness and unpleasant odors in the shower noted.
Service
9.26
Staff was friendly and attentive according to multiple reviews.
Location
9.3
Central location mentioned positively in different reviews.
Room Quality
7.75
Rooms described as outdated and having uncomfortable bedding.
Amenities
8.28
Good breakfast and access to facilities, though some amenities like the bar were closed.
Value for Money
7.74
Concerns about bedding quality for a 4-star hotel affect perceived value.
Food and Beverage
8.79
Breakfast praised, with some specific service issues at times.
Overall Experience
8.76
Generally positive experiences shared, but noted frustrations could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:40

Property Description

Luxurious Beachside Retreat

Garden Oasis and Cocktail Lounge: Enjoy the serene lush garden and street terraces at Lugano, perfect for unwinding after a day at the beach. Indulge in refreshing cocktails at the on-site lounge.

Chic Rooms and Gourmet Dining: Relax in well-equipped rooms featuring TVs and minibars. Start your day with a lavish buffet breakfast at La Terrasse du Zoute, offering a delightful selection of sweet and savory treats.

Convenient Location and Excursions: With the beach just steps away and Knokke Casino a short walk, Lugano is ideally situated. Explore the coastal tram service to visit nearby seaside towns for a day of adventure.

Book your stay at Lugano now for a memorable beachside getaway!

Important information:

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.
Please note that only registered guests are allowed at the property.
Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.
Guests must be 21 years or older to check in without a parent or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRU

Location

Guest Reviews

8.4
Based on 742 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
K
Kim • couple • be
4
2026-10-31 • via Nuitee
E
Evelyne • couple • be
10
2026-10-26 • via Nuitee
P
PIERRE • family_with_children • be
9
Parenthèse agréable correspondant à nos attentes.
Pros:

IL y a quarante ans que nous sommes fidèles à cette adresse...dont nous avons connu les transformations successives

Cons:

Pas de porte de séparation entre la salle de bains et le reste de la chambre. petit travail utile à prévoir pour une chambre familiale , que nous avons occupée de multiples fois.

2026-10-24 • via Nuitee
J
Jan • couple • nl
5
2026-10-22 • via Nuitee
P
Pieter • couple • nl
10
2026-10-22 • via Nuitee
S
Sven • couple • us
9
2026-10-20 • via Nuitee
S
Simone • couple • nl
10
2026-10-20 • via Nuitee
F
Florence • couple • be
10
2026-10-19 • via Nuitee
N
Niazashvili • solo_traveller • be
9
2026-10-19 • via Nuitee
A
Ann • couple • be
6
Ik kom niet meer terug !
Pros:

Locatie en hygiëne

Cons:

Valse reclame! Enkel foto’s online van nieuwe kamers en je krijgt oude, zeer gedateerde kamer.
Receptie communiceert te weinig. Zelf vragen op welk verdiep je moet zijn en waar de lift is. Bij uitchecken niet vermelden dat je moet bellen voor de parking. Mss daarom ook dat ze niet vragen of we het naar ons zin hadden…
Kamerpersoneel neemt halve flesjes water mee, de douchemuts mee.

2026-10-16 • via Nuitee
M
Marta • solo_traveller • it
10
2026-10-15 • via Nuitee
I
Ioana • couple • ro
10
2026-10-11 • via Nuitee
M
Martine • couple • lu
9
2026-10-07 • via Nuitee
N
Nicole • couple • lu
5
Nous étions très déçus de cet hôtel qui, dans le temps, avait quand-même une bonne renommée!
Pros:

L’endroit où l’hôtel est situé.
Accueil agréable.

Cons:

Chambres à rénover absolument! Pas isolées du tout. Personnel au restaurant (surtout un jeune homme) très hautain et désagréable. Aucune aide pour les bagages. Emplacement de parking minuscule (33€/jour).

2026-10-07 • via Nuitee
M
Monique • extended_group • lu
7
Erholsam
Cons:

Nicht genügend Ablage beim Waschbecken (ewtl.Auszug zum aufräumen)

2026-09-18 • via Nuitee
M
Miranda • solo_traveller • be
9
2026-09-18 • via Nuitee
A
Arno • extended_group • lu
9
Gutes Hotel für Kurzurlaub.
Pros:

Die Lage, das gute Restaurant, die gemütliche Bar und das gute Frühstück.

2026-09-18 • via Nuitee
G
GUY • couple • lu
8
2026-09-17 • via Nuitee
I
Izabela • solo_traveller • pl
8
2026-09-17 • via Nuitee
S
Serge • solo_traveller • be
8
2026-09-17 • via Nuitee