Hotel Lugano

Hotels
8.4 (665 reviews)
Villapad 14 , Knokke-Heist , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Outdated room furniture
Unpleasant shower odor
Soft bedding not suitable for all

Categories

Cleanliness
7.29
Some issues with cleanliness and unpleasant odors in the shower noted.
Service
9.26
Staff was friendly and attentive according to multiple reviews.
Location
9.3
Central location mentioned positively in different reviews.
Room Quality
7.75
Rooms described as outdated and having uncomfortable bedding.
Amenities
8.28
Good breakfast and access to facilities, though some amenities like the bar were closed.
Value for Money
7.74
Concerns about bedding quality for a 4-star hotel affect perceived value.
Food and Beverage
8.79
Breakfast praised, with some specific service issues at times.
Overall Experience
8.76
Generally positive experiences shared, but noted frustrations could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:40

Property Description

Luxurious Beachside Retreat

Garden Oasis and Cocktail Lounge: Enjoy the serene lush garden and street terraces at Lugano, perfect for unwinding after a day at the beach. Indulge in refreshing cocktails at the on-site lounge.

Chic Rooms and Gourmet Dining: Relax in well-equipped rooms featuring TVs and minibars. Start your day with a lavish buffet breakfast at La Terrasse du Zoute, offering a delightful selection of sweet and savory treats.

Convenient Location and Excursions: With the beach just steps away and Knokke Casino a short walk, Lugano is ideally situated. Explore the coastal tram service to visit nearby seaside towns for a day of adventure.

Book your stay at Lugano now for a memorable beachside getaway!

Important information:

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.
Please note that only registered guests are allowed at the property.
Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.
Guests must be 21 years or older to check in without a parent or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 665 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
A
Anne • couple • be
9
Nous y retournerons
Pros:

Le petit déjeuner
L’emplacement

Cons:

Rien

2026-05-28 • via Nuitee
L
Louis • couple • be
9
Best location for a relaxing weekend at the sea
Pros:

Very good service, friendly employees, excellent food in restaurant and for breakfast. Nice location. Family atmoshere.

Cons:

An extra rated for having a small dog in the room of 45 EUR, I find it extremely high

2026-05-27 • via Nuitee
I
Ingrid • extended_group • be
9
2026-05-26 • via Nuitee
S
sally • couple • be
9
Pros:

Hartelijke ontvangst ondanks het laat inchecken . Ook het ontbijt en de bediening was top ! Gelegenheid tot private parking bij het hotel.

2026-05-23 • via Nuitee
E
Elena • couple • lu
8
2026-05-23 • via Nuitee
W
Wouter • solo_traveller • be
7
Té duur voor wat het is
Pros:

De locatie is top, vlak aan de dijk gelegen!

Cons:

Hoge prijs, en dan is er nog een forse toeslag voor ontbijt en parkeerplaats. Het is normaal dat je voor een huisdier een toeslag moet betalen, maar ook dit is disproportioneel. Het eten is wel van goede kwaliteit, maar de bar/bistro la terrace du zoute is heel duur voor de kwaliteit die het biedt.

2026-05-23 • via Nuitee
J
Johan • couple • nl
9
Prettige ambiance
Pros:

Centrale ligging

2026-05-20 • via Nuitee
M
Mandie • couple • nl
9
2026-05-19 • via Nuitee
K
Karin • couple • be
10
2026-05-19 • via Nuitee
R
Renate • couple • de
8
Pros:

Das Frühstück lässt keine Wünsche offen,
Das Personal ist sehr hilfsbereit und freundlich.

2026-05-18 • via Nuitee
S
sandrine • couple • fr
6
Nous sommes déçus et n’y retournerons certainement pas
Pros:

L’emplacement

Cons:

On nous avait dit lors de notre réservation que nous pourrions avoir une place de parking or le jour du départ, on reçoit un mail nous informant que finalement il n’y a plus de place de stationnement disponible
La peinture au dessus de la baignoire toute écaillée, une eau à peine tiède avec très peu de débit
Une chambre avec balcon qui n’est malheureusement pas accessible vu que bureau et fauteuil se trouve devant.

2026-05-17 • via Nuitee
M
MARC • couple • lu
8
2026-05-15 • via Nuitee
P
Philippe • couple • be
9
Agréable
Pros:

Accueil, confort, propreté, emplacement

Cons:

Néant

2026-05-14 • via Nuitee
C
Claude • couple • lu
9
2026-05-09 • via Nuitee
C
Colette • couple • lu
8
2026-05-07 • via Nuitee
S
Svenja • solo_traveller • de
9
2026-05-06 • via Nuitee
E
Elisabeth • family_with_children • ch
9
2026-05-03 • via Nuitee
J
Jean-Luc • solo_traveller • lu
10
Fantastisch, zu kurz, nächstes Mal sicher länger und dann mit besserem Timing aber mit Frühstück
Pros:

Ganz grosser Safe auf 2 Ebenen, Lage mehr zentral geht nicht, Obst, Kuchen am Empfang, Whirlpool in der Badewanne, schöne Gespräche mit den Rezeptionisten, sehr gute Matratze

Cons:

Nichts, es heisst eben aufpassen dass die Badezimmertür geschlossen ist wenn das Badezimmerfenster geöffnet ist und freien Blick durch den grossen Spiegel über den Reflexionswinkel ins Zimmer ermöglicht. Telefon zur Rezeption wegen Update gesperrt aber das sind nur Kinkerlitzchen

2026-05-01 • via Nuitee
S
Sussan • couple • de
10
Pros:

Selten so lecker gefrühstückt!

2026-04-29 • via Nuitee
J
JOSEPHINE • couple • fr
9
DEUXIEME SEJOUR ET NOUS REVIENDRONS
Pros:

PARKING
AMABILITE DU PERSONNEL
PROPRETE

Cons:

LE TEMPS D'ATTENTE POUR UN CAFE OU UNE OMELETTE AU PETIT DEJEUNER

2026-04-29 • via Nuitee