Hotel Lugano

Hotels
8.4 (683 reviews)
Villapad 14 , Knokke-Heist , be

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Outdated room furniture
Unpleasant shower odor
Soft bedding not suitable for all

Categories

Cleanliness
7.29
Some issues with cleanliness and unpleasant odors in the shower noted.
Service
9.26
Staff was friendly and attentive according to multiple reviews.
Location
9.3
Central location mentioned positively in different reviews.
Room Quality
7.75
Rooms described as outdated and having uncomfortable bedding.
Amenities
8.28
Good breakfast and access to facilities, though some amenities like the bar were closed.
Value for Money
7.74
Concerns about bedding quality for a 4-star hotel affect perceived value.
Food and Beverage
8.79
Breakfast praised, with some specific service issues at times.
Overall Experience
8.76
Generally positive experiences shared, but noted frustrations could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:40

Property Description

Luxurious Beachside Retreat

Garden Oasis and Cocktail Lounge: Enjoy the serene lush garden and street terraces at Lugano, perfect for unwinding after a day at the beach. Indulge in refreshing cocktails at the on-site lounge.

Chic Rooms and Gourmet Dining: Relax in well-equipped rooms featuring TVs and minibars. Start your day with a lavish buffet breakfast at La Terrasse du Zoute, offering a delightful selection of sweet and savory treats.

Convenient Location and Excursions: With the beach just steps away and Knokke Casino a short walk, Lugano is ideally situated. Explore the coastal tram service to visit nearby seaside towns for a day of adventure.

Book your stay at Lugano now for a memorable beachside getaway!

Important information:

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.
Please note that only registered guests are allowed at the property.
Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.
Guests must be 21 years or older to check in without a parent or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 683 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
M
Marie-Louise • couple • nl
8
Prima verblijf goede ligging
Pros:

Het personeel en de service

2026-06-19 • via Nuitee
R
Rainer • couple • de
8
2026-06-17 • via Nuitee
O
olena • couple • ua
8
2026-06-16 • via Nuitee
F
Francky • solo_traveller • be
10
Pros:

Perfecte ligging en communicatie

2026-06-16 • via Nuitee
G
Gabi • couple • de
9
Sehr entspannend, wir waren schon öfter in dem Hotel und werden bestimmt auch wieder kommen!
Pros:

Hotel Personal sehr freundlich, Frühstück hervorragend, Lage des Hotels perfekt!

2026-06-15 • via Nuitee
L
Laura • solo_traveller • lu
9
A very well run hotel and restaurant in Knokke
Pros:

The Breakfast was excellent as well as the location. The room was a very good size and all the staff were very friendly and helpful. The restaurant was worth a visit too.

Cons:

The bed was a bit soft.

2026-06-15 • via Nuitee
M
Martine • couple • be
8
2026-06-14 • via Nuitee
C
Claude • solo_traveller • lu
9
2026-06-13 • via Nuitee
M
Marie Helene • couple • be
10
Magnifique endroit, cosy, luxueux, chambre-suite complète avec volets électriques, petit salon, machine à café, lit avec
Pros:

Hôtel splendide, cosy, chic

Cons:

Rien sauf un peu cher par jour pour le chien (30€)

2026-06-12 • via Nuitee
B
Bjorn • couple • nl
8
Heerlijk genieten op top locatie
Pros:

Locatie en medewerkers, ook de details op kamer. Alles verrassend en meer dan voldoende
Erg goed ontbijt!

2026-06-11 • via Nuitee
U
udo • couple • de
7
2026-06-11 • via Nuitee
M
Monique • family_with_children • be
8
Pros:

Excellent buffet de petit déjeuner.
Personnel très aimable.
Dommage qu il n'y a pas de 'véritable " restaurant.

Cons:

Inconfort du restaurant Les Terrasses pour un repas .

2026-06-10 • via Nuitee
B
Beatrice • couple • be
7
Bien
Pros:

Proche de tout

2026-06-09 • via Nuitee
R
rene • couple • nl
7
Even er uit
Pros:

De ligging

Cons:

Wij komen er sinds enkele jaren . Wat opviel kamers zijn nu echt gedateerd. Veel dingen stuk op de kamer. Werd wel gemaakt maar toch.

2026-06-09 • via Nuitee
V
Van Sante • couple • be
9
2026-06-07 • via Nuitee
M
Marthe • extended_group • lu
10
2026-06-07 • via Nuitee
A
Antoine • couple • be
10
2026-06-01 • via Nuitee
J
Joachim • couple • de
8
2026-06-01 • via Nuitee
A
Anne • couple • be
9
Nous y retournerons
Pros:

Le petit déjeuner
L’emplacement

Cons:

Rien

2026-05-28 • via Nuitee
L
Louis • couple • be
9
Best location for a relaxing weekend at the sea
Pros:

Very good service, friendly employees, excellent food in restaurant and for breakfast. Nice location. Family atmoshere.

Cons:

An extra rated for having a small dog in the room of 45 EUR, I find it extremely high

2026-05-27 • via Nuitee