Promenade Service Apartment

Aparthotels
8.1 (2953 reviews)
3-G-17, Lorong Api-Api 2, Api-Api Centre , Kota Kinabalu , my
+60 88-260 888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfy
Convenient location
Nice room
Cons:
Cleanliness issues
Air conditioning not cold enough

Categories

Cleanliness
7.4
Multiple comments indicating areas for improvement in cleanliness.
Service
8.9
Overall positive comments about the helpfulness of staff.
Location
8.4
Location praised for convenience and accessibility.
Room Quality
7.9
Rooms are spacious and comfortably designed.
Amenities
7.9
Amenities meet basic needs but have room for a wider range of offerings.
Value for Money
8.4
Good value for the price considering the location and amenities.
Food and Beverage
7.9
Food options are varied and conveniently located nearby.
Overall Experience
8
Generally a pleasant stay with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

City Centre Convenience
Conveniently located in Kota Kinabalu city centre, Promenade Service Apartment offers comfortable air-conditioned units just steps away from Oceanus Waterfront Mall.

Stunning City Views
Select units offer breathtaking city views, and all rooms are designated non-smoking for a pleasant stay.

Transportation Assistance
Benefit from 24/7 reception staff who can arrange airport shuttles and car rentals for your convenience, making your stay hassle-free.

To book your stay at Promenade Service Apartment and experience the best of Kota Kinabalu, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.1
Based on 2953 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8
N
Nurhazwani Atillah • solo_traveller • my
7
2026-07-25 • via Nuitee
E
Ed Rod • couple • ca
8
Excellent apartment in central KK
Pros:

It was central and easy to get to. Moreover, it has a travel agency where you can get all the local tours no need to shop around. Mr. Chin was amazing. They are next to the counter. I love the fact that you could ask a cleaning service every other day.

Cons:

It could use some updating : a coat of paint, and a few more modern features. The A/C needs to be cleaned since it was a bit weak.

2026-07-25 • via Nuitee
R
Rishi • family_with_children • my
9
Pros:

Bilik yang bersih dan memuaskan

2026-07-25 • via Nuitee
F
Fad Ley • solo_traveller • my
10
2026-07-24 • via Nuitee
M
Marsitah • family_with_children • my
10
Pros:

bilik luas dan selesa

Cons:

semua ok

2026-07-23 • via Nuitee
F
Farrah Yaacob • solo_traveller • my
8
Pros:

near with everything you need- restaurant, CP Mall, laundry, convenient store etc. parking at the basement murah,rm3 per entry per day for stay in. bilik studio lengkap brg² utk memasak.

Cons:

none

2026-07-23 • via Nuitee
Y
Yuksu • solo_traveller • my
8
2026-07-22 • via Nuitee
J
Jose • couple • my
6
2026-07-20 • via Nuitee
C
Charles • solo_traveller • fr
10
2026-07-19 • via Nuitee
M
Marryyen • couple • my
10
2026-07-17 • via Nuitee
R
rafhana • extended_group • my
10
2026-07-16 • via Nuitee
J
Jamaludin • solo_traveller • my
10
2026-07-15 • via Nuitee
I
Iakov • solo_traveller • ru
9
Pros:

Встретили, заселили ночью. Номер просторный, чистый, есть чай, кофе. Удобное расположение - в одну сторону автовокзал и ТЦ Imago, в другую - набережная, ночной рынок и другие достопримечательности.

2026-07-15 • via Nuitee
M
marylin • solo_traveller • my
9
Pros:

Semuanya ok

Cons:

Tiada

2026-07-13 • via Nuitee
W
Wan Suhaimi • extended_group • my
5
2026-07-12 • via Nuitee
R
Rachel • solo_traveller • my
7
Pros:

Saya suka dengan keluasan bilik dan banyak tempat menyimpan barang di bilik ini.

Cons:

Posisi air cond menghadap ke arah almari dan tidak menghadap katil. Jadi susah sikit nak sejukkan badan

2026-07-12 • via Nuitee
N
Norlinda • couple • my
10
2026-07-09 • via Nuitee
M
Mohd Shafwan Bin • couple • my
9
2026-07-08 • via Nuitee
M
Mohd Azizan • solo_traveller • my
9
2026-07-08 • via Nuitee
H
Hasniar • couple • my
5
2026-07-08 • via Nuitee