The Dormy House Hotel

Hotels
8.3 (1652 reviews)
Cromer Road, West Runton , Cromer , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality disappointing
No breakfast offered in restaurant

Categories

Cleanliness
7.34
Some issues reported with food quality and cleanliness, room cleanliness was acceptable.
Service
9.31
Friendly staff received multiple mentions and positive sentiments.
Location
8.85
Location was positively mentioned by several guests.
Room Quality
8.8
Rooms were noted to be nice, warm, and clean.
Amenities
8.63
Some basic amenities like a fridge and breakfast hamper were appreciated.
Value for Money
8.29
While some felt the food prices were high, others appreciated the overall value.
Food and Beverage
6.34
Multiple reviews cited disappointing food quality and portion sizes.
Overall Experience
8.81
Mixed reviews with several enjoyable aspects but significant issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:53

Property Description

Exquisite Service and Dining Experience
The Dormy House Hotel in West Runton offers unparalleled service and a renowned dining experience, including the Best Roast on the Coast. Our commitment to excellence ensures your visit is truly unforgettable.

Locally Sourced and Seasonal Menu
Indulge in our onsite restaurants' seasonally changing menu and locally renowned carvery, featuring fresh produce from North Norfolk. We take pride in supporting local businesses and offering the best of the region's flavors.

Prime Location for Exploration
Conveniently situated between Cromer and Sheringham, our hotel is a short walk from West Runton town center, with easy access to cafes, shops, and transportation. Explore the coastal beauty, nearby towns, and the historic city of Norwich just 25 miles away.

Book your stay at The Dormy House Hotel for a memorable experience in the heart of North Norfolk.

Important information:

Baby cots and extra beds
Baby cots and extra beds are only available in selected room types and must be requested directly with the hotel prior to arrival.

Pets policy
Pets are allowed at a charge of GBP 35 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 15 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1652 reviews
Cleanliness: 7.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 6.34
Overall Experience: 8.81
C
Christine • solo_traveller • gb
7
The Dormy Hotel, Cromer
Pros:

We both agreed the room was adequate for the price. We had stayed at the Dormy before and really liked our stay, hence us re booking it again.
Everything we needed was there and although the bed was a firm small double we had a comfy night's sleep.

Cons:

We discovered, much to our disappointment, there's no longer a cooked breakfast option - the wording in the Booking.com description does not make this very clear at all. There was just a DIY food basket in our room. The cooked breakfast we had there last time was really good and we had been looking forward to that!

2026-07-11 • via Nuitee
N
natalie • couple • gb
9
Pros:

The breakfast was different, supply of brekkie treats in the room.
Coffee and tea supplied in the room with a good sized kettle.
The bed was super comfy.

2026-07-11 • via Nuitee
J
Jan Herman • solo_traveller • nl
7
Nice hotel in a good location
Pros:

The location close to the Village and the beach

Cons:

Breakfast did not have real coffee or real bread

2026-07-10 • via Nuitee
J
John • couple • gb
9
Although only a short stay, we thoroughly enjoyed our visit & will be recommending it to our friends & family.
Pros:

Great location, free parking on site, absolutely spotless, staff couldn’t do for you

Cons:

I think the charge for the dog, was a little excessive

2026-07-10 • via Nuitee
P
paulson • couple • gb
5
Sad, previously we loved coming to the dormy, but the accountant running this place has ruined it.
Pros:

Location

Cons:

In decline, poor development decisions have degraded the experience.
Bar prices are high, you pay for a breakfast, but do not get one.
They do not even have a restaurant anymore, just restaurant priced bar meals

2026-07-10 • via Nuitee
A
Andrew • couple • gb
9
Loved it
Pros:

Friendly atmosphere

Cons:

Nothing

2026-07-10 • via Nuitee
L
Lloyd • couple • gb
8
2026-07-10 • via Nuitee
P
Pauline • couple • gb
9
Great place for an impromptu short stay.
Pros:

Brilliant location. Ten minute walk to the beach and close to Sheringham and Cromer. Clean and friendly. The breakfast hamper was good and gave me flexibility to eat when I wanted. I was on my own for 2 of the 4 days of my stay but felt very comfortable.

Cons:

I ate in the restaurant twice and though the meat and fish was good the vegetables were overcooked in the carvery

2026-07-09 • via Nuitee
W
wright • solo_traveller • gb
5
Mixed feelings
Pros:

The staff and restaurant very good,the room was reasonably comfortable with a fridge and complimentary breakfast.

Cons:

The room we booked was not available for some reason so we agreed to an alternative room before travelling,we thought we would be on the ground floor but on arrival we were put upstairs in room number 14 by far the nosiest room I have ever had on the main road.We had to have windows open because of the heat ,the only fan was totally inadequate and it would be sensible to have a small AC unit in the room.Mentioned this to bar staff as reception was not staffed.We did contemplate moving out early ,only the friendly staff and service changed our mind.

2026-07-09 • via Nuitee
C
Caley • couple • gb
8
Lovely location, had bar food and portion was good
Pros:

Location

Cons:

No option for cooked breakfast

2026-07-08 • via Nuitee
L
Lisa • couple • gb
7
Nice stay for a reasonable price
Pros:

Room was basic but had everything we needed for a 1 night stay. Large and clean bathroom in our room which was good. The included breakfast is a hamper of cereal, porridge pots and biscuits/muffin. Which actually was good for us as we were going for an early 3 course lunch on day of checkout so the hamper allowed us some breakfast without being too full. Visit to Hillside Shire Horse Sanctuary and West Runton beach was lovely, both were in walking distance with the beach a short walk down public footpath.

Cons:

Would have been nice to have had a sea view as we were situated over looking to road at the front of the hotel.

2026-07-08 • via Nuitee
T
Tom • solo_traveller • gb
8
Very nice and relaxing
Pros:

Bar/ terrace being able to relax and look out to sea

Cons:

N/A

2026-07-07 • via Nuitee
K
Kim • couple • gb
9
Wonderful, relaxing and peaceful in our sea view room with balcony.
Pros:

Fabulous sea views from the room with the balcony, an evening sat outside watching the sun go down. It was fabulous.

2026-07-06 • via Nuitee
S
Sarah-Jane • couple • gb
7
Comfortable room but disappointing hygiene facilities ie no soap even at the sink
Pros:

Staff were lovely, room was comfortable and they got me a bar of soap when I asked as there was no hand soap.

Cons:

but disappointed they had no soap or shower gel and toilet was marked. Breakfast was a hamper in the bedroom, I feel this should have been specified in the description as, we probably wouldn’t have stayed if we’d known we couldn’t go downstairs for a breakfast.

2026-07-06 • via Nuitee
J
Jon • extended_group • gb
10
Great location, great staff and lovely rooms.
Pros:

Very warm welcome on arrival and all the staff were great. Loads of parking and the food was excellent with a well stocked bar. Perfect.

2026-07-05 • via Nuitee
K
Kevin • solo_traveller • gb
10
Pros:

The location was great, staff were friendly, polite and professional, room was clean, food was lovely.

2026-07-05 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-07-05 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-07-05 • via Nuitee
R
Rachel • solo_traveller • gb
6
Pros:

We enjoyed our stay. The bed was very comfortable. Also the evening meal we had was amazing.

Cons:

We were surprised that the family room was on the top floor it appeared in roof extention. My Husband is tall and found it difficult at times. He could not stand in the shower and also at some places in bedroom. I don't think the shower was very good. It was shower in bath with no shower screen. The water did not stay the same and went from hot to cold all the times. It often went extremely hot. In our booking we had free breakfast, I will admit we were disappointed with the breakfast not what we were expecting. We both felt that it is more an excellent restaurant than a hotel as we had a meal which was amazing. I would highly recommend it as a restaurant. It is fine to stay for short visit however we wouldn't come for longer stay as room was not great.

2026-07-05 • via Nuitee
G
Gianfranco • family_with_children • it
3
hotel non conforme alla descrizione
Pros:

posto

Cons:

colazione e pulizia

2026-07-03 • via Nuitee