The Dormy House Hotel

Hotels
8.3 (1723 reviews)
Cromer Road, West Runton , Cromer , GB
+44 1263 837537

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality disappointing
No breakfast offered in restaurant

Categories

Cleanliness
7.34
Some issues reported with food quality and cleanliness, room cleanliness was acceptable.
Service
9.31
Friendly staff received multiple mentions and positive sentiments.
Location
8.85
Location was positively mentioned by several guests.
Room Quality
8.8
Rooms were noted to be nice, warm, and clean.
Amenities
8.63
Some basic amenities like a fridge and breakfast hamper were appreciated.
Value for Money
8.29
While some felt the food prices were high, others appreciated the overall value.
Food and Beverage
6.34
Multiple reviews cited disappointing food quality and portion sizes.
Overall Experience
8.81
Mixed reviews with several enjoyable aspects but significant issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:53

Property Description

Exquisite Service and Dining Experience
The Dormy House Hotel in West Runton offers unparalleled service and a renowned dining experience, including the Best Roast on the Coast. Our commitment to excellence ensures your visit is truly unforgettable.

Locally Sourced and Seasonal Menu
Indulge in our onsite restaurants' seasonally changing menu and locally renowned carvery, featuring fresh produce from North Norfolk. We take pride in supporting local businesses and offering the best of the region's flavors.

Prime Location for Exploration
Conveniently situated between Cromer and Sheringham, our hotel is a short walk from West Runton town center, with easy access to cafes, shops, and transportation. Explore the coastal beauty, nearby towns, and the historic city of Norwich just 25 miles away.

Book your stay at The Dormy House Hotel for a memorable experience in the heart of North Norfolk.

Important information:

Baby cots and extra beds
Baby cots and extra beds are only available in selected room types and must be requested directly with the hotel prior to arrival.

Pets policy
Pets are allowed at a charge of GBP 35 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Location

Guest Reviews

8.3
Based on 1723 reviews
Cleanliness: 7.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 6.34
Overall Experience: 8.81
P
paul • solo_traveller • gb
10
Fantastic
Pros:

Everything!

Cons:

Nothing to dislike.

2026-10-13 • via Nuitee
K
Kate • couple • gb
2
Very poor experience and would not return
Pros:

Location was great , very close to beach and in between Sheringham and Cromer
Great sea view

Cons:

No cooked breakfast which was not clear from the details and would not have booked if known
No heating in the room so was icy cold and had to leave the last day at 7am as soon as we got up as could not stay in the room due to the lack of heating
We could hear everything from the room below so got very little sleep, even what they were saying !
Did not appreciate a tip envelope on the tea and coffee tray, in all our time staying in accommodation we have never seen this and did not like it all . We have paid to stay there and are not tipping in the room especially when so many things are wrong.
Generally the room was not well finished, poor woodwork and condensation on windows in the morning
No staff on site after pub closes and no one there until 11am each day when pub opens so no opportunity to speak to anyone about our stay

2026-10-12 • via Nuitee
D
david • extended_group • gb
9
80th birthday weekend
Pros:

Staff amazing

Cons:

Shower, breakfast cereal out of date

2026-10-12 • via Nuitee
*
**Sue** • solo_traveller • gb
10
Enjoyable Stay
Pros:

Had a lovely stay, we were in Rm2 seaview, a nice walk to the beach roughly 7mins our Border Terrier loved it. Food and accomodation was really nice, comfy bed, friendly staff, plenty of parking to the back and a nice large seating area outside, we had continental breakfast in the room refreshed each day and we went to visit the shire horse sanctury which is walking distance and free to go in dogs welcome too.

Cons:

There is no cooked breakfast on offer and our room minifridge was on the floor which was slightly awkward to get to I would suggest it maybe better placed ontop of a unit I could see older visitors having an issue getting down to that level other than that I can't fault the hotel.

2026-10-11 • via Nuitee
M
Michael • extended_group • gb
9
Brill.
Pros:

Lovely property gorgeous view friendly staff.

Cons:

No mirrors in room for drying hair etc. no cooked breakfast

2026-10-11 • via Nuitee
S
Stephen • solo_traveller • gb
8
A welcoming hotel with good facilities
Pros:

We liked the very friendly staff, particularly Leanna, and our room. The lockable shed for cycle storage was much appreciated.

Cons:

Nothing

2026-10-10 • via Nuitee
K
Keith • couple • gb
8
Breakfast let's the very nice place down.
Pros:

Staff and friendly dogs

Cons:

No real breakfast just a hamper of cereals for a vegetarian. Shame as i have stayed before, and not having a breakfast or even having someware I did not have to travel to by car, to get a proper breakfast will probably stop me staying again. Such a shame as the food from the kitchen is otherwise very good.

2026-10-09 • via Nuitee
J
Jennifer • couple • gb
8
A two night stay. We would definitely consider going back there again.
Pros:

The breakfast hamper was excellent for me. The first morning they had croissants, which suited my husband, but not the second morning. The second night the kitchen was closed because of an emergency, but the Manageress went out of her way to advise us on local places to eat. She ordered us a takewaway pizza in the end. Staff were very friendly and helpful.

Cons:

The weather, but that is unpredictable.

2026-10-09 • via Nuitee
B
Bonnie • couple • gb
10
2026-10-09 • via Nuitee
R
Robin • solo_traveller • gb
10
Pros:

Dog friendly staff very good clean and tidy. Good food in restaurant 😋

Cons:

Nothing

2026-10-08 • via Nuitee
M
Maria • couple • im
8
Comfortable bed, good quality linen and excellent shower. Nice breakfast basket provided.
Pros:

Excellent 6’ super king bed with lovely linen and great pillows. Towels were and lovely fluffy, again excellent quality. We enjoyed the breakfast basket provided in the room too. The road outside is quiet as this is a rural area, there wasn’t any disturbance from the pub below either.

2026-10-08 • via Nuitee
T
Tim • solo_traveller • gb
7
2026-10-07 • via Nuitee
A
Angela • family_with_children • gb
6
Satisfactory and convenient.
Pros:

Location, restaurant on site.

Cons:

Needs refurbishing, especially the bathroom in the family room. Whilst the breakfast basket was ok and fresh milk and fruit in the room was nice, it would have been preferable if breakfast was available in the restaurant.

2026-09-19 • via Nuitee
S
Susan • couple • gb
3
Dissatisfied with room, quite shabby decor, disappointing stay for the money
Pros:

Location & evening drinks in the outdoors

Cons:

Was a lot of money for the room with breakfast which was a hamper. Room over looked car park despite costing £177 per night plus an early check in would have cost an extra £10 per hour. The room wasn’t completely clean & the whole hotel, bar, stairways needs to be redecorated as they have seen better days, such a shame as the location is good

2026-09-19 • via Nuitee
H
Helon • couple • gb
4
Extremely disappointed with cleanliness
Pros:

Front of house staff were very friendly

Cons:

Extremely disappointed with the cleanliness. Having stayed in this hotel on previous occasions the standard of hygiene has deteriorated and leaves a lot to be desired. When I complained I was told that a manager would contact me. I emailed the manager but had no contact or reply. Will not be revisiting. Would not recommend The Dormy House

2026-09-17 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

A nice room, friendly and helpful staff.

Cons:

Breakfast was only pre-packed croissant and cereal.

2026-09-17 • via Nuitee
P
Phil • couple • gb
7
Generally OK
Pros:

Room comfortable, with fridge and fresh milk.

Cons:

Breakfast was a hamper in the room. Not impressed.

2026-09-15 • via Nuitee
J
James153 • extended_group • gb
7
Pros:

Breakfast - was expecting cooked breakfast but got oat pots and yogurt

Cons:

low ceilings, no shower curtain, no walk in shower, shower was a pain to use and would not recommend as it is.

2026-09-15 • via Nuitee
R
Robert • couple • gb
8
Room was clean comfortable and airy I loved the chocolate brownies and ice cream
Pros:

Food was good , breakfast poor would have preferred a cooked breakfast

Cons:

Nothing

2026-09-15 • via Nuitee
A
Andreas • extended_group • gb
8
Hotel is very good for a short golfing break.
Pros:

Rooms are great. Excellent bar service in the evening

Cons:

You have a kitchen that does lunches and dinners, why don't you offer a cooked breakfast

2026-09-14 • via Nuitee