BW Suite Belitung

Hotels
Independent
7.6 (20 reviews)
Jl. Pattimura, Tanjung Pandan, Bangka Belitung Islands, 33414 , Tanjung Pandan , ID

Facilities

Meeting rooms
Fitness facilities
Fireplace in lobby
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Karaoke
See all facilities

Review Highlights

Pros:
Seaside location
Nice bar
Balcony with sea breeze
Convenient
Free room upgrade
Breakfast variety
Cons:
Breakfast could be more varied
No local Belitung specialty dishes offered at breakfast

Categories

Cleanliness
7.6
Standard quality for this hotel tier.
Service
7.6
Generally positive — guests reported a pleasant stay and at least one complimentary room upgrade, indicating attentive service.
Location
8.4
Very positive — seaside location, correct placement, and guests enjoyed sea breeze from the room balcony; described as convenient.
Room Quality
7.6
Comfortable rooms overall; a complimentary upgrade was reported, suggesting an above-average room experience for some guests.
Amenities
8
Positive — the hotel’s bar and seaside setting were highlighted as attractive amenities.
Value for Money
7.6
Standard quality for this hotel tier.
Food and Beverage
6
Mixed to slightly negative — breakfast described as ‘quite varied’ by one guest but others noted it could be more varied and that local Belitung specialties were not offered.
Overall Experience
8
Positive overall — multiple guests reported a very pleasant and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 16:04

Property Description

Recreational Amenities
Indulge in leisure activities at our hotel featuring a nightclub, outdoor pool, and fitness center, offering you the perfect balance of relaxation and excitement.

Dining Experience
Savor exquisite international cuisine at Lengkuas, our beachfront restaurant with a mesmerizing pool view. Enjoy 24-hour room service or unwind with a drink at the bar/lounge for a complete dining experience.

Convenience and Comfort
Experience comfort in one of our 202 air-conditioned rooms equipped with modern amenities. Stay connected with complimentary Wi-Fi and enjoy cable programming on LCD televisions, ensuring a pleasant stay for our guests.

Immerse yourself in luxury and convenience at BW Suite Belitung, where every moment is crafted for your utmost comfort and enjoyment. Book now to experience a memorable stay with us!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • A fee for a mandatory gala dinner on December 30 is included in the total price displayed.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TJQ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.6
Based on 20 reviews
Cleanliness: 7.6
Service: 7.6
Location: 8.4
Room Quality: 7.6
Amenities: 8
Value for Money: 7.6
Food and Beverage: 6
Overall Experience: 8
D
Darsono solo_traveller nl
8
Pros:

goede ligging, mooi zwembad en vriendelijk personeel, goed ontbijt

Cons:

moet meer geventileerd worden, iets verouderd hotel en beetje muffige geur in de kamer.

2026-07-17 via Nuitee
S
Sholehuddin solo_traveller id
8
Pros:

samping pantai

Cons:

staff receptionis atas nama gina kurang ramah

2026-06-28 via Nuitee
P
Philippe solo_traveller ph
10
Pros:

Tout et le personnel très gentils

2026-06-26 via Nuitee
R
Rita couple ch
8
Wir hatten einen insgesamt sehr angenehmen Aufenthalt
Pros:

Die Lage am Meer mit einer schönen Bar.

2026-05-05 via Nuitee
N
Ngak seng solo_traveller my
10
2026-04-10 via Nuitee
H
Hashem couple us
1
2026-04-01 via Nuitee
A
ARY extended_group id
9
nyaman
Pros:

lokasi yang tepat, dapat menikmati angin laut dari beranda kamar

Cons:

sarapan bisa lebih variatif, masih sama dengan kebanyakan hotel lain

2026-01-20 via Nuitee
B
BOEN couple us
8
Pros:

Convenient

2026-01-16 via Nuitee
L
Lina couple id
9
menyenangkan sekali menginap di BW Suite,apalagi saya mendapatkan upgrade kamar secara gratis
Pros:

sarapannya cukup beragam,sayangnya tidak ada makanan khas dari daerah belitung yang disajikan sbgai menu sarapan disini.

2026-01-05 via Nuitee
F
Farid family_with_children fr
10
2025-11-19 via Nuitee
A
Awaluddin family with young children my
10
Raya in Belitung
Pros:

location and underground parking

Cons:

not available

2025-04-10 via Nuitee
P
Peter young couple nz
4
Looks great on the net, but run down and needs some serious investment.
Pros:

Staff were happy and helpful. Food was good and tasty.

Cons:

Dirty, decoration was old, lights didn't work, aircon was old and noisy, bedside tables broken, dirty balcony. Whole place was just run down, dilapidated and in a poor state. Mold everywhere and paint peeling.

2025-04-01 via Nuitee
D
Dso family with young children id
5
A tired hotel with Seaview
Pros:

Almost none.
Seafront view, but no beach

Cons:

Communication: we wrote two times regarding airport transfer and our need to have rooms we booked to be located close to each other, there is no reply at all.
Airport shuttle as listed in the facilities doesn't exist
We need two card keys for each room, and we have to leave a deposit for the second key
The ambience: very tired hotel. Although it is listed as **** (four star) in reality it is more like ***(three star minus).
Towels were greyish in colour, not crisp and smelly (I think it is a mix between perfume and sweat). We complained and sincerely asked for a better towels, but we still got the same on the following day. Only on the third day we got a bit better quality towels,but on that day we saw a big government official meeting in the hotel. Maybe this (rather than our request) was the reason.
We even found some beach sand on the bed.
Toilet bowl is a refurbished (repainted) one.
There is a balcony facing the sea in our sea view room, but no chair. Outdoor AC units are there sitting on the balcony, so the balcony has absolutely no function to enjoy the view.
We can enjoy the sea view in the restaurant during breakfast.
Fridge in one of the rooms was not functioning at all. We didn't care to file a complaint because from the towel complaints and previous communication we knew this hotel didn't have ears to listen.
Apart from the sea view, it is difficult to say that the hotel is in a good location. You still can order grab car easily, but walking to the city centre is 1.5 km. So don't expect to easily stroll in the evening.

I was misled by the name. BW is nothing to do with Best Western although there are two hotels with BW name in town. Beware of the listed facilities not all are existent. According to taxi drivers it used to be Aston. This maybe the only reason why the behaviors of the staffs (front office, restaurant, security) are acceptable. Not outstanding, but acceptable. There is no concierge desk.

2025-01-12 via Nuitee
E
Edghill family with young children id
8
Very good
Pros:

Located in shopping area..

Cons:

No milk or cornflakes offered for breakfast.

2024-12-10 via Nuitee
H
Hamish review category business travellers gb
9
A reliable transit hotel
Pros:

Excellent communication regarding airport transfers

2024-11-10 via Nuitee
L
Lalu review category business travellers id
8
I like the place.
2024-11-10 via Nuitee
L
Laeli solo traveller id
8
Very good
2024-10-29 via Nuitee
A
Abdelbar family with young children be
1
Bad
2024-09-23 via Nuitee
C
Colette family with young children it
10
Exceptional
2024-08-19 via Nuitee
S
Saeed group bh
4
Downgraded then before
Pros:

Location

Cons:

Dirty swimming pool and dirty bathroom towels

2024-08-06 via Nuitee