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Recreational Amenities
Indulge in leisure activities at our hotel featuring a nightclub, outdoor pool, and fitness center, offering you the perfect balance of relaxation and excitement.
Dining Experience
Savor exquisite international cuisine at Lengkuas, our beachfront restaurant with a mesmerizing pool view. Enjoy 24-hour room service or unwind with a drink at the bar/lounge for a complete dining experience.
Convenience and Comfort
Experience comfort in one of our 202 air-conditioned rooms equipped with modern amenities. Stay connected with complimentary Wi-Fi and enjoy cable programming on LCD televisions, ensuring a pleasant stay for our guests.
Immerse yourself in luxury and convenience at BW Suite Belitung, where every moment is crafted for your utmost comfort and enjoyment. Book now to experience a memorable stay with us!
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Property confirms they are implementing enhanced cleaning measures
goede ligging, mooi zwembad en vriendelijk personeel, goed ontbijt
moet meer geventileerd worden, iets verouderd hotel en beetje muffige geur in de kamer.
samping pantai
staff receptionis atas nama gina kurang ramah
Tout et le personnel très gentils
Die Lage am Meer mit einer schönen Bar.
lokasi yang tepat, dapat menikmati angin laut dari beranda kamar
sarapan bisa lebih variatif, masih sama dengan kebanyakan hotel lain
Convenient
sarapannya cukup beragam,sayangnya tidak ada makanan khas dari daerah belitung yang disajikan sbgai menu sarapan disini.
location and underground parking
not available
Staff were happy and helpful. Food was good and tasty.
Dirty, decoration was old, lights didn't work, aircon was old and noisy, bedside tables broken, dirty balcony. Whole place was just run down, dilapidated and in a poor state. Mold everywhere and paint peeling.
Almost none.
Seafront view, but no beach
Communication: we wrote two times regarding airport transfer and our need to have rooms we booked to be located close to each other, there is no reply at all.
Airport shuttle as listed in the facilities doesn't exist
We need two card keys for each room, and we have to leave a deposit for the second key
The ambience: very tired hotel. Although it is listed as **** (four star) in reality it is more like ***(three star minus).
Towels were greyish in colour, not crisp and smelly (I think it is a mix between perfume and sweat). We complained and sincerely asked for a better towels, but we still got the same on the following day. Only on the third day we got a bit better quality towels,but on that day we saw a big government official meeting in the hotel. Maybe this (rather than our request) was the reason.
We even found some beach sand on the bed.
Toilet bowl is a refurbished (repainted) one.
There is a balcony facing the sea in our sea view room, but no chair. Outdoor AC units are there sitting on the balcony, so the balcony has absolutely no function to enjoy the view.
We can enjoy the sea view in the restaurant during breakfast.
Fridge in one of the rooms was not functioning at all. We didn't care to file a complaint because from the towel complaints and previous communication we knew this hotel didn't have ears to listen.
Apart from the sea view, it is difficult to say that the hotel is in a good location. You still can order grab car easily, but walking to the city centre is 1.5 km. So don't expect to easily stroll in the evening.
I was misled by the name. BW is nothing to do with Best Western although there are two hotels with BW name in town. Beware of the listed facilities not all are existent. According to taxi drivers it used to be Aston. This maybe the only reason why the behaviors of the staffs (front office, restaurant, security) are acceptable. Not outstanding, but acceptable. There is no concierge desk.
Located in shopping area..
No milk or cornflakes offered for breakfast.
Excellent communication regarding airport transfers
Location
Dirty swimming pool and dirty bathroom towels
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