Urban Residences Maastricht

Hotels
8.5 (2020 reviews)
Statenstraat 4 , Maastricht , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Hiking
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Lack of staff interaction

Categories

Cleanliness
7.58
Several mentions of cleanliness issues, especially in bathrooms and overall upkeep.
Service
9.05
Generally positive feedback about the staff, though some reviews mention lack of interaction.
Location
9.59
Numerous reviews highlight the excellent central location of the apartments.
Room Quality
8.04
Rooms are spacious and well-furnished, though some comments point out issues with furniture comfort.
Amenities
8.07
Amenities are adequate, with kitchens and basic needs met, but some cleanliness issues noted.
Value for Money
8.53
Overall value perceived as good given location and apartment features.
Food and Beverage
8.58
No specific mentions, but presence of coffee and tea was noticed.
Overall Experience
8.55
Positive experiences overall, with some minor issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:17

Property Description

Luxurious Urban Residences in the Heart of Maastricht

Sophisticated Design: Experience the elegance of Alessi-designed 1-bedroom apartments with modern appliances and sleek plasma TVs. Enjoy the convenience of in-room washing and drying machines, dishwashers, and complimentary Wi-Fi.

Unique Penthouse Experience: Indulge in our exclusive penthouse featuring stunning ceiling-to-floor glass windows and a private terrace, offering breathtaking views of the city skyline.

Vibrant Surroundings: Immerse yourself in the lively atmosphere of Vrijthof Square, surrounded by historic landmarks, trendy cafes, and renowned restaurants. Explore the cultural gems like St. Servatius Basilica and Maastricht Theatre just steps away.

Book your stay at Urban Residences Apartments for a memorable Maastricht getaway!

Important information:

- We require upon arrival a damage deposit of €300 by either cash or debit card payment.

- Reservations guaranteed by creditcard will be pre-authorized for the total price of the nights, before arrival. If guest chooses to make final payment by creditcard, it is mandatory to bring the physical card used for authorization and a valid ID. If chosen to pay by debit card or cash, no damage deposit is required if we have pre-authorisaton. We will release the pre-authorization on the card upon checkout.

-In case of check-in after 17:00, please inform us. Outside opening hours, Urban Residences will send somebody to welcome you and help you settle. Check-in after midnight is not possible, or on special request for a late night check in fee of EUR 25.

-Only our penthouse has outdoor space, all other apartments do not have balconies

-Parking is in a nearby parking garage and needs to be reserved beforehand, we have limited spaces. There are 2 electrical charging point. If you have a van or very large SUV, this garage is not suitable.

-We have some apartments with airconditioning. These are: Suite / Maisonette / Penthouse. All other apartments have ventilators in summer and a floor cooling that helps a bit, but no air conditioning.

- We do not have an elevator, therefore our residences are not suitable for people who have difficulties walking stairs.

- Need separate beds? Please ask beforehand, we can arrange it for €5. Sofabeds cannot be split.

-All towels and bedlinen are included. The only thing you can bring yourself is food/drinks/coffee etc (Nespresso). Rooms get cleaned after 3 days.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 15.20 per person per night when using an available cot.
    Children up to and including 16 years old stay for € 15.20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2020 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
E
Evelien • family_with_children • nl
9
Geweldig! Aanrader.
Pros:

Locatie, comfort, grootte.

Cons:

N.v.t.

2026-07-25 • via Nuitee
N
Nadine • extended_group • au
10
Pros:

Lovely spacious apartment in a great location

2026-07-25 • via Nuitee
B
Beens • family_with_children • nl
7
Prima
Pros:

De locatie en hulpvaardigheid personeel en de netheid en de bedden waren prima

Cons:

Was tijdens reservering parkeerkaart gereserveerd maar bij incheck was dit niet bekend in het systeem

2026-07-25 • via Nuitee
M
Martine • extended_group • nl
7
Prima, herhaling vatbaar!
Pros:

Grote ruimte, lekker bed, goed personeel

Cons:

Het servies was nat in de kast en daarom rook het muf en was niet schoon, beetje glibberig.
De douchecabine zag er aan de buitenkant een beetje armoedig uit. We kregen met geen mogelijkheid de tv aan, dat was jammer.

2026-07-25 • via Nuitee
B
Barbara • solo_traveller • nl
10
Pros:

Ligging, comfortabel bed en inrichting

Cons:

Dat ik mijn elektrische fiets niet kon opladen.

2026-07-25 • via Nuitee
I
Inge • family_with_children • nl
9
Geweldig
Pros:

Nvt

2026-07-25 • via Nuitee
A
Annemieke • extended_group • nl
8
Pros:

Mooi appartement, midden in de stad. Heerlijke plek.

Cons:

Het was redelijk schoon.

2026-07-24 • via Nuitee
S
Silke • family_with_children • de
6
Ok mit Potential, aber dafür recht teuer!
Pros:

Lage ist top und die Qualität der Einrichtung (Miele Küchengeräte) ist eigentlich sehr gut. Der Lofcharakter und das große Schiebefenster haben uns gut gefallen.

Cons:

Es war alles recht verwohnt. Die vielen weißen Flächen, Möbel und Vorhänge waren eher gelblich oder gräulich. Es wird viel mit Chlor gereinigt und es gibt einige Bleichflecken davon auf Küchenhandtüchern und dem Teppich. Das Zimmer wurde während unseres gesamten Aufenthalts nicht gereinigt (3 Nächte). Daher hatten wir am Ende nur dreckige Handtücher und volle Mülleimer. Ich hatte nach frischen Handtüchern gefragt, aber sie wurden trotz Ankündigung nicht gebracht…

2026-07-24 • via Nuitee
I
isabelle • extended_group • ca
10
Pros:

Nous avons adorer très bien situé, propre et les lits très confortables

2026-07-24 • via Nuitee
B
Barry • couple • nz
8
Great location, great facilities & great staff
Pros:

Its location

Cons:

The stairs, but it was helped by the staff who very kindly took all of our suitcases to the room

2026-07-23 • via Nuitee
B
Beverly • extended_group • us
10
2026-07-22 • via Nuitee
J
Jiřina • family_with_children • cz
8
Cons:

Škoda , že v hotelu není výtah .

2026-07-22 • via Nuitee
I
Iris • solo_traveller • nl
9
GEWELDIGE LOCATIE
Pros:

De ligging , de bedden eigenlijk alles

Cons:

Niets

2026-07-21 • via Nuitee
E
Elro • couple • nl
9
Fantastisch verblijf
Pros:

Ideale
Locatie voor de André Rieu concerten , 100 meter lopen

Cons:

Had iets beter schoongemaakt kunnen worden

2026-07-20 • via Nuitee
F
Feliks • extended_group • lv
10
2026-07-20 • via Nuitee
B
Bakrac • solo_traveller • me
9
2026-07-20 • via Nuitee
D
Diane • solo_traveller • nl
9
Fijne en ruime accommodatie op loopafstand van het Vrijthof
Pros:

De locatie tov de voorzieningen. We hadden een uitje op het Vrijthof en de residence zit er letterlijk om de hoek. Ideaal!

Cons:

- Het meubilair in de avcommodatie is niet bedoeld om een hele avond op te zitten. Je hangt echt in de bank / stoel. Gelukkig waren wij weinig "thuis".
- De druk van het snel je auto weghalen van de binnenplaats als je net al je spullen naar je ruimte brengt. De mensen die net eerder zijn aangekomen en al ingecheckt worden dan ongeduldig, omdat ze niet meteen weg kunnen rijden.

2026-07-18 • via Nuitee
M
Melanie • extended_group • nl
10
Topverblijf
Pros:

Toplocatie, zeer comfortabel, hele goede bedden, goed uitgeruste suite. Komen zeker terug

2026-07-18 • via Nuitee
M
maria • solo_traveller • gb
10
Pros:

Spacious accommodation, clean, great communication and location. Close secure parking.

Cons:

A little "tired" in places

2026-07-18 • via Nuitee
K
Kersten • extended_group • de
6
2026-07-17 • via Nuitee