Dorsett Tsuen Wan, Hong Kong

Hotels
Dorsett Hotels & Resorts
8.6 (2784 reviews)
28 Kin Chuen Street, Kwai Chung, Kowloon , Hong Kong , hk

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient amenities
Cons:
Location far from city
Inconsistent service
Breakfast choices limited

Categories

Cleanliness
7.99
Some reviews noted poor housekeeping and cleanliness issues.
Service
8.96
Staff were described as friendly, although mixed experiences at reception.
Location
8.5
The hotel is distant from the city center but close to the airport.
Room Quality
8.45
Most rooms were comfortable, but some reported issues like moldy smells.
Amenities
8.98
Good amenities were mentioned, including laundry facilities.
Value for Money
9.44
Overall good value for the price based on room comfort and services.
Food and Beverage
7.49
Breakfast was noted as average with limited choices.
Overall Experience
8.96
Generally positive experiences with notes on areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Outdoor Swimming Pool
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation after a day of exploring the vibrant city of Hong Kong.

Family-Friendly Amenities
From indoor interactive children play areas to scheduled kids programs, we ensure that both parents and children have a memorable stay with us.

Convenient Location
Located in the bustling Tsuen Wan district and just a short drive from major attractions like Hong Kong Disneyland and the airport, Dorsett Tsuen Wan offers easy access to the best of Hong Kong.

Experience comfort and convenience at Dorsett Tsuen Wan, Hong Kong. Book your stay now for a delightful and unforgettable experience.

Important information:

Please note that:

Special requests are subject to availability upon check-in.
Guest names must match the booking confirmation; no name changes are allowed once the booking is confirmed.
Bedding type is subject to availability upon arrival.
Please provide flight details in advance for better arrival coordination.
Outdoor Swimming Pool Hours:
May – Sep: 08:00 – 12:00, 13:00 – 17:00, 18:00 – 21:00.
Oct – Nov: 08:00 – 12:00, 13:00 – 18:00.
Dec – Apr: Closed for winter (subject to weather conditions).
Long-stay Policy: For stays of 7 nights or more, housekeeping service (including linen and towel changes) is provided Once weekly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Location

Guest Reviews

8.6
Based on 2784 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 7.49
Overall Experience: 8.96
C
Cherry Rose family_with_children gb
9
Pros:

Room was neat and comfortable. Staff were professional.

Cons:

Vehicles were noisy during the night so was not able to sleep well.

2026-08-22 via Nuitee
D
Dalber solo_traveller br
10
2026-08-22 via Nuitee
G
Gipy solo_traveller fr
7
hôtel bien, mais sans plus
Pros:

. Chambre propre avec litteie confortable
. Bon petit déjeuner,, même pour des touristes occidentaux

Cons:

. Difficile d'avoir des suggestions de visites touristiques de la part du personnel d'accueil et pas de carte touristique en leur possession
. Odeur d'humidité dans la chambre (mauvais entretien de la climatisation ?)
. Rapport qualité prix moyen (mais hongkong semble plus cher que la chine)
. Pas de laundry service

2026-08-22 via Nuitee
A
Alina Luchsheva solo_traveller ru
5
Pros:

Да в целом ничего не понравилось. Трансфер до метро да и , наверное, все на этом.

Cons:

Очень уставший отель, какие то траблы с оплатой, малюсенькие номера, раздраженный персонал, берут плату за зубную щетку

2026-08-20 via Nuitee
A
Athar solo_traveller ae
5
Pros:

Halal food and support from shuttle service and counter staff

Cons:

It’s is very far from city centre and some walk to metro station

2026-08-18 via Nuitee
H
Haifeng solo_traveller cn
6
2026-08-18 via Nuitee
D
Daniel solo_traveller gb
7
2026-08-18 via Nuitee
C
Carol family_with_children us
8
2026-08-16 via Nuitee
S
Slavena solo_traveller gb
9
Pros:

Their customer service is outstanding, staff is very helpful and go above and beyond to help you. Breakfast is quite good, a mix of Chinese and European options, also noticed that there were different items on different days. The hotel has an outdoor pool as well, which is quite nice. !The hotel offers a shuttle bus, but is not a far walk from Tai Wo Hau metro station.

Cons:

Nothing

2026-08-14 via Nuitee
H
Ho Ying Coco couple hk
7
2026-08-14 via Nuitee
K
Kamelia family_with_children at
10
2026-08-13 via Nuitee
N
Nathalie solo_traveller fr
6
Cons:

Chambre très petite,peu de place 2 lit simple en couple! grande salle de bain,peux accessoire pour mettre ses vêtements et serviettes a sécher.

2026-08-11 via Nuitee
Şahin Hasan solo_traveller tr
10
Pros:

Metro istasyonuna çok yakındı yürüme mesafesinde fiyat performansı olarak temiz hijyenlik şehre uzak mı uzak ama metroyla ulaşım kolay

Cons:

Bu fiyata beğenmeyen evinde kalsın

2026-08-10 via Nuitee
P
pongpiphat family_with_children th
7
ห้องกว้าง สะอาด แต่ค่อนข้างไกลจากรถไฟฟ้า และห้องน้ำไม่เป็นส่วนตัว
Pros:

ห้องกว้างเทียบกับมาตรฐานโรงแรมฮ่องกง ค่อนข้างสะอาด

Cons:

ไกลจาก mtr ห้องน้ำล็อกไม่ได้ กระจกใส ไม่เป็นส่วนตัว

2026-08-09 via Nuitee
D
Daniel solo_traveller ie
8
2026-08-08 via Nuitee
K
Ka Lai family_with_children hk
8
/
Pros:

/

Cons:

/

2026-08-05 via Nuitee
M
Mayu. solo_traveller jp
7
Pros:

スタッフが親切。いつもみんなニコニコしていて気持ちが良かった。対応も早い。

Cons:

特になし

2026-08-05 via Nuitee
F
Felicia solo_traveller us
8
2026-08-04 via Nuitee
V
Viktor solo_traveller ru
8
2026-08-03 via Nuitee
B
bisjbluck family_with_children hk
7
Overall is OK for the price
Pros:

price is reasonable and shuttle bus is provided to the mall

Cons:

location is not ideal. industrial area. Shuttle bus schedule can be improved for better service

2026-08-02 via Nuitee