Dorsett Tsuen Wan, Hong Kong

Hotels
•
Dorsett Hotels & Resorts
8.6 (2808 reviews)
28 Kin Chuen Street, Kwai Chung, Kowloon , Hong Kong , HK

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient amenities
Cons:
Location far from city
Inconsistent service
Breakfast choices limited

Categories

Cleanliness
7.99
Some reviews noted poor housekeeping and cleanliness issues.
Service
8.96
Staff were described as friendly, although mixed experiences at reception.
Location
8.5
The hotel is distant from the city center but close to the airport.
Room Quality
8.45
Most rooms were comfortable, but some reported issues like moldy smells.
Amenities
8.98
Good amenities were mentioned, including laundry facilities.
Value for Money
9.44
Overall good value for the price based on room comfort and services.
Food and Beverage
7.49
Breakfast was noted as average with limited choices.
Overall Experience
8.96
Generally positive experiences with notes on areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Outdoor Swimming Pool
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation after a day of exploring the vibrant city of Hong Kong.

Family-Friendly Amenities
From indoor interactive children play areas to scheduled kids programs, we ensure that both parents and children have a memorable stay with us.

Convenient Location
Located in the bustling Tsuen Wan district and just a short drive from major attractions like Hong Kong Disneyland and the airport, Dorsett Tsuen Wan offers easy access to the best of Hong Kong.

Experience comfort and convenience at Dorsett Tsuen Wan, Hong Kong. Book your stay now for a delightful and unforgettable experience.

Important information:

Please note that:

Special requests are subject to availability upon check-in.
Guest names must match the booking confirmation; no name changes are allowed once the booking is confirmed.
Bedding type is subject to availability upon arrival.
Please provide flight details in advance for better arrival coordination.
Outdoor Swimming Pool Hours:
May – Sep: 08:00 – 12:00, 13:00 – 17:00, 18:00 – 21:00.
Oct – Nov: 08:00 – 12:00, 13:00 – 18:00.
Dec – Apr: Closed for winter (subject to weather conditions).
Long-stay Policy: For stays of 7 nights or more, housekeeping service (including linen and towel changes) is provided Once weekly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Location

Guest Reviews

8.6
Based on 2808 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 7.49
Overall Experience: 8.96
S
Sitty • couple • nl
4
Dissapointing
Pros:

None

Cons:

Too noisy abd very small room and dirty.

2026-09-19 • via Nuitee
C
Cheryl • solo_traveller • au
6
2026-09-18 • via Nuitee
V
Viktor • solo_traveller • ru
10
Pros:

Мне кажется, я нашел свой отель в Гонконге.

2026-09-18 • via Nuitee
J
Jackson • solo_traveller • au
8
Pros:

Room services staff are friendly

Cons:

Location, no shuttle bus after 2130. Escalators waiting time is always long

2026-09-17 • via Nuitee
弘彬 • solo_traveller • tw
7
Pros:

床鋪以及飯店潔淨度跟洗澡的熱水跟冷氣都中規中矩的 沒有太多感受了

Cons:

我看評價以及搜尋都推薦這間是因為有直達機場的巴士~結果詢問櫃檯是沒有的

這點讓我有點錯愕,最後還是一早搭計程車直衝機場,住宿離地點也有點遠,而且看google map走錯路的話會烙一大圈,直接地鐵站出來就有一個天橋要先過去對向!

2026-09-17 • via Nuitee
H
Hina • extended_group • gb
8
Hong Kong city break
Pros:

Spacious rooms and big beds, clean and comfortable, excellent breakfast, halal options available

Cons:

It was a little bit far from the metro but otherwise it was a lovely stay

2026-09-15 • via Nuitee
C
ching chung • couple • tw
10
Pros:

有免費巴士到達MTR,每半小時一班,真的很方便。

Cons:

早餐餐點的部分,有些餐食是隔夜的,甚至新舊混在一起。

2026-09-15 • via Nuitee
H
hazique • solo_traveller • my
10
Pleasant visit in Hong Kong
Pros:

I like that the hotel provides shuttle bus to & fro to Metroplaza which connected to Kwai Fong MTR. The best is part the hotel offer halal food for breakfast which is convenient for me. 7 Eleven just on the side of the hotel. You can find vending machine at the lobby and do offer halal food options.

Cons:

Nothing.

2026-09-14 • via Nuitee
B
Ben Lau • solo_traveller • ca
9
Good for value
Pros:

Staff are very helpful and friendly

Cons:

Location is not too convenient, only one 7-11 near by. However, the shuttle bus service is good and provides shuttle service to a shopping mall and MTR station.

2026-09-14 • via Nuitee
M
manzat • solo_traveller • ro
10
2026-09-14 • via Nuitee
J
Joshua • solo_traveller • bn
10
Cons:

Just very small suggestions, good to have first aid kit ready in case there are any injury, allergies etc especially when the emergency is at dawn and most shops are close. Nonetheless we had a great stay

2026-09-13 • via Nuitee
M
MAGGIE TINY • solo_traveller • za
5
Pros:

Booking.com

Cons:

The room is not worth the amount it is very small and it doesn’t deserve the amount charged , it needs renovation

2026-09-13 • via Nuitee
T
Takanori • solo_traveller • jp
8
2026-09-11 • via Nuitee
J
Joshua • solo_traveller • gb
10
Easy,relaxing and enjoyable
Pros:

Was well managed and clean

2026-09-11 • via Nuitee
C
Catherine Dione C. • couple • ae
7
2026-09-10 • via Nuitee
W
Weronika • solo_traveller • pl
8
2026-09-09 • via Nuitee
H
Hazman Ishak • extended_group • my
8
Good location📍
Pros:

Great WiFi, location,

Cons:

Quite far to the nearest public transportation hub

2026-09-09 • via Nuitee
H
Ho Wan • couple • hk
9
2026-09-09 • via Nuitee
T
Tavip • solo_traveller • qa
9
Overall very satisfactory
Pros:

Shuttle bus to metro plaza

Cons:

Breakfast no change for the whole week of my stay

2026-09-08 • via Nuitee
D
DR.EAMS • solo_traveller • hk
8
Pros:

感謝您們

Cons:

抱歉 沒發現

2026-09-08 • via Nuitee