Elaf Bakkah Hotel

Hotels
8 (19240 reviews)
Mahbas Al Jin , Makkah , SA
+966 12 529 8822

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent amenities
Cons:
Poor cleanliness
Inconsistent service
High price compared to quality

Categories

Cleanliness
6.96
Several reviews mentioned dirty bed sheets, unclean rooms, and overall poor cleanliness.
Service
7.93
Mixed reviews about staff service; some were appreciated while others indicated a lack of attention to customer satisfaction.
Location
8.97
Repeatedly noted as a strong point being near popular locations.
Room Quality
7.42
Some rooms were described as small, uncomfortable, or not clean, impacting overall quality.
Amenities
8.45
Facilities like parking and shuttle service were positively highlighted.
Value for Money
7.41
Complaints about high costs compared to room quality and services received.
Food and Beverage
8.46
Breakfast received positive mentions, but some guests noted high costs.
Overall Experience
8.43
Guests had a mostly positive experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:48

Property Description

Luxurious Accommodation
Experience comfort and convenience at Elaf Bakkah Hotel, just a stone's throw away from Al Masjid Al Haram. The well-appointed rooms feature modern amenities such as a flat-screen TV, air conditioning, and a minibar, ensuring a relaxing stay.

Gastronomic Delights
Indulge in culinary delights at our on-site restaurant offering 24-hour room service. Whether you crave traditional dishes or international cuisine, our menu is sure to tantalize your taste buds.

Convenient Location
Situated in Aziziah Mahbas Al Jin, our hotel is a short drive from shopping centers, allowing you to explore the vibrant local scene with ease. With King Abdulaziz Airport in close proximity, your journey to Elaf Bakkah Hotel is just the beginning of a memorable stay.

Important information:

Please note that guest are required to show ID and credit card upon check in.

Private parking is available for free and is subject to availability.

The shuttle bus service is free of charge but the holy month of Ramadan only will be handle through Government with additional charge.Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

8
Based on 19240 reviews
Cleanliness: 6.96
Service: 7.93
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
A
Abdulkarim • couple • gb
3
2026-11-07 • via Nuitee
M
Mehmet • extended_group • tr
9
"ELAF Bakkah Oteli'nin, temizlik personeli Maruf Hossain'in mükemmel hizmeti için 10 üzerinden 10 puanı hak
Pros:

Ulaşım

Cons:

Yemekleri

2026-11-07 • via Nuitee
A
Abdessamad • family_with_children • nl
8
2026-11-07 • via Nuitee
F
Faqir Muhammad • family_with_children • sa
9
2026-11-07 • via Nuitee
I
ImranSadiq • family_with_children • sa
8
2026-11-07 • via Nuitee
F
Furkan • solo_traveller • tr
9
Pros:

Konumu olanakları güzel memnunuz

2026-11-07 • via Nuitee
H
Hesham • couple • eg
7
Thank you Room service Feridos and Aziz Ubid
Pros:

Staff very nice
Room service Feridos and Aziz Ubid

Cons:

Old bathroom

2026-11-07 • via Nuitee
T
Tamer • couple • eg
10
فندق ممتاز ورائع
Pros:

الفندق نظيف وسعره مناسب وأشكر الموظف محمد عبد الرحمن المنشي ،، لانه متعاون جدا ولطيف

2026-11-07 • via Nuitee
M
MOHAMMED • family_with_children • sa
8
Pros:

خدمة مميزة جدا و خاصة من العامل الودود( شومون) SHOMOUN بالطابق التاسع كان بشوشا دائما وخدوما و يلبي احتياجات الغرفة من نظافة و ترتيب .

2026-11-07 • via Nuitee
A
Anis • family_with_children • sa
10
Very nice as usual we trust Elaf Bakkah
Pros:

Very welcoming staff and special thanks to MD. Riaj Hussain who was very supportive and helpful

Cons:

Ensure to meet the room with reservations conditions such number of guests and available furniture such blankets

2026-11-07 • via Nuitee
M
Maher • family_with_children • sa
9
2026-11-06 • via Nuitee
E
Ehab • couple • sa
9
Pros:

المرافق والموقع والموظفين في الاستقبال

2026-11-06 • via Nuitee
C
CanerCidam • family_with_children • tr
7
2026-11-06 • via Nuitee
ناجح • extended_group • sa
5
جميله لكن الاستقبال يحتاج تركيز شوي وكذالك لايردون ع الاتصال من ثابت الغرفه لازم انزل لهم
Pros:

كل شي جميل نظافه وموقع واثاث

Cons:

اهمال موظف الاستقبال حيث اني حاجز بتطبيق غرفتين وعند وصولي اعطاني غرفه وبعد اصراري اني دفعت لغرفتين تاكد ووجد الحجز الثاني

2026-11-06 • via Nuitee
M
Melek • family_with_children • tr
2
2026-11-06 • via Nuitee
A
Abdul Hauq • couple • sa
1
2026-11-06 • via Nuitee
M
mohamed • family_with_children • sa
10
2026-11-05 • via Nuitee
F
Faiyaz Hamid • family_with_children • sa
6
Pros:

Good Hotel

Cons:

Bathroom tap was leaking. i complaint 3 times but no action taken. The Shuttle bus service become difficult due to new system of barricade and gate. Telephone was not working.

2026-11-05 • via Nuitee
F
Farhana • family_with_children • gb
9
Good stay
Pros:

Alhamdulliah good stay

Cons:

Alhamdulliah was good

2026-11-05 • via Nuitee
M
Mohammad • family_with_children • sa
8
2026-11-05 • via Nuitee