Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Misleading apartment description
Noise from street

Categories

Cleanliness
9.54
The apartment was noted as clean based on multiple positive reviews.
Service
9.99
Roberto, the host, received high praise for being helpful and friendly.
Location
10
Consistently highlighted as excellent with a central position in Lucca.
Room Quality
9
Rooms were described as spacious and comfortable, though a few negatives were noted.
Amenities
8.53
General amenities were not particularly highlighted; some complaints about a lack of Wi-Fi.
Value for Money
8.49
Mixed opinions due to a misleading description regarding the balcony access.
Food and Beverage
8.54
Not explicitly mentioned in reviews, assigned 'Standard quality for this hotel tier'.
Overall Experience
9.53
Overall experience was predominantly positive from most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:13

Property Description

Central Location in Historic Lucca
Casa Paolina offers modern apartments in the heart of Lucca, just a short walk from the train station. Situated within the medieval city walls, guests can easily explore nearby attractions like Piazza dell’Anfiteatro and San Martino Cathedral.

Comfort and Convenience
The air-conditioned apartments feature fully-equipped kitchens, living areas with TVs, and the convenience of free Wi-Fi. Some units even boast spa baths for added relaxation during your stay.

Easy Access to Transportation
With the A11 motorway less than 2 km away and Pisa Galileo Galilei Airport a 40-minute drive, Casa Paolina provides ease of access for travelers. Don't miss the chance to experience the charm of Lucca from this centrally located accommodation.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

For arrivals after 18:00, please call the mobile phone contact provided in the booking confirmation.

A surcharge of EUR 30 applies for arrivals after 18:00. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 30 per person per night when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 933 reviews
Cleanliness: 9.54
Service: 9.99
Location: 10
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.53
Y
Yvonne • family_with_children • gb
10
We loved our stay we will be back
Pros:

Location was perfect
Great for a family of 2 adults 2 kids (11&14)

Cons:

Nothing to say

2026-07-23 • via Nuitee
M
MARCO • couple • it
9
2026-07-22 • via Nuitee
S
Siv • extended_group • dk
8
Pros:

Fint sted placeret rigtig godt. Der var rent og pænt.

2026-07-21 • via Nuitee
G
giorgiagio • solo_traveller • it
8
Pros:

La posizione: la struttura è nel centro storico di Lucca.
Facile da raggiungere e comoda per visitare il centro città.
Appartamento fornito di tutto il necessario sia per cucinare,sia per stare in tranquillità.
Spazi vivibili e luminosi.

Cons:

L' aria condizionata non si sente molto, pur avendola impostata.
Le tende della camera principale non sono oscuranti del tutto e la luce entra al mattino presto.
Il bagno,cieco, un po' piccolo per quattro persone.

2026-07-20 • via Nuitee
L
LEMATT13 • solo_traveller • fr
2
Pénible
Pros:

Correct

Cons:

5 demandes d envoi de factures, aucune réponse

2026-07-20 • via Nuitee
J
John • extended_group • gb
10
Great place in central Lucca
Pros:

Great staff and location

Cons:

Nothing

2026-07-18 • via Nuitee
C
Claudio • couple • it
9
Pros:

Siamo stati benissimo, come sempre! Location eccezionale!

2026-07-18 • via Nuitee
J
Jessica • couple • it
8
2026-07-17 • via Nuitee
A
Alessia • extended_group • it
9
2026-07-15 • via Nuitee
S
Steen Kolling • family_with_children • dk
10
2026-07-15 • via Nuitee
J
julie • family_with_children • gb
8
Was very happy with stay.
Pros:

Happy with room and balcony. It was well air conditioned as extremely hot temp outside. Staff were friendly and were happy to help when needed.

2026-07-12 • via Nuitee
M
mark • solo_traveller • ie
10
Lovely Lucca
Pros:

Roberto was very helpful, a gentleman .The balcony was a welcome addition as not many apts. in Lucca have one .

Cons:

Not much.

2026-07-11 • via Nuitee
O
Olav • solo_traveller • fr
9
2026-07-09 • via Nuitee
A
Andre Luiz • family_with_children • br
10
Hospedagem excelente! Gostamos de tudo! Recomendo!
Pros:

Espaçoso e equipado, acessível e bem localizado, limpeza, ar condicionado e aquecedor em todos os cômodos, confortável.

2026-07-09 • via Nuitee
C
Cristina • couple • fr
10
Perfect location, with elevator and close to everything
Pros:

The apartment is large, with a direct view on the Piazza Napoleone. It is in walking distance from everything in the centrer of Lucca. The apartment was clean and very well organised and the kitchen area has everything you need for your stay.

2026-07-07 • via Nuitee
J
Jan • couple • nl
9
Top
Pros:

Locatie en de vriendelijkheid van Roberto

Cons:

Niets

2026-07-06 • via Nuitee
P
pagano • couple • it
10
Casa Paolina è come casa!
Pros:

La struttura è al centro di Lucca, pulita confortevole e freschissima!

Cons:

Niente!

2026-07-06 • via Nuitee
N
Nancy • couple • us
9
Pros:

Great location!

Cons:

A/C required assistance from Roberto who was very nice to come fix it for us

2026-07-04 • via Nuitee
G
Gismo86 • solo_traveller • gb
10
Pros:

Everything, location is excellent..lovely balcony and very quiet at night after 11pm. Aircon excellent and staff cannot do enough for you

Cons:

Maybe a few extras like a bottle of water or milk in fridge would help

2026-07-02 • via Nuitee
K
Katharina • extended_group • ch
8
2026-07-01 • via Nuitee