Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Misleading apartment description
Noise from street

Categories

Cleanliness
9.54
The apartment was noted as clean based on multiple positive reviews.
Service
9.99
Roberto, the host, received high praise for being helpful and friendly.
Location
10
Consistently highlighted as excellent with a central position in Lucca.
Room Quality
9
Rooms were described as spacious and comfortable, though a few negatives were noted.
Amenities
8.53
General amenities were not particularly highlighted; some complaints about a lack of Wi-Fi.
Value for Money
8.49
Mixed opinions due to a misleading description regarding the balcony access.
Food and Beverage
8.54
Not explicitly mentioned in reviews, assigned 'Standard quality for this hotel tier'.
Overall Experience
9.53
Overall experience was predominantly positive from most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:13

Property Description

Central Location in Historic Lucca
Casa Paolina offers modern apartments in the heart of Lucca, just a short walk from the train station. Situated within the medieval city walls, guests can easily explore nearby attractions like Piazza dell’Anfiteatro and San Martino Cathedral.

Comfort and Convenience
The air-conditioned apartments feature fully-equipped kitchens, living areas with TVs, and the convenience of free Wi-Fi. Some units even boast spa baths for added relaxation during your stay.

Easy Access to Transportation
With the A11 motorway less than 2 km away and Pisa Galileo Galilei Airport a 40-minute drive, Casa Paolina provides ease of access for travelers. Don't miss the chance to experience the charm of Lucca from this centrally located accommodation.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

For arrivals after 18:00, please call the mobile phone contact provided in the booking confirmation.

A surcharge of EUR 30 applies for arrivals after 18:00. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 30 per person per night when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 894 reviews
Cleanliness: 9.54
Service: 9.99
Location: 10
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.53
K
Katherine • family_with_children • gb
10
2026-05-28 • via Nuitee
P
Paul • solo_traveller • us
7
Pros:

Kitchen was nice. The location was good

Cons:

Although the location was great it was also loud at night. Sadly we were too early for the AC to be on. Totally could have used a ceiling fan in the bedroom and living area

2026-05-28 • via Nuitee
G
Gary • solo_traveller • gb
9
Pros:

Close to everything

Cons:

No iron

2026-05-26 • via Nuitee
S
sharon • couple • gb
9
Large apartment, simply equipped, very friendly and helpful staff, superb location in beautiful Lucca, would stay again
Pros:

Excellent location
Spacious apartment

Cons:

Nothing

2026-05-24 • via Nuitee
M
Monica • solo_traveller • es
9
2026-05-23 • via Nuitee
Y
Yury • solo_traveller • il
9
Spacious apartment in the most central location in Lucca
Pros:

The location is simply perfect for people who want to experience the city inside the walls and it is also relatively quiet for such a central place.
The apartment is spacious fit for up to 5 people and has all the features you really need.
There is a modern elevator.

Cons:

Could use revamped bathroom

2026-05-21 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-05-21 • via Nuitee
J
Jose • family_with_children • us
10
Great stay in a good location
Pros:

Great location. Easy to check in. Great communications with staff in person and over WhatsApp. Jacobo was very helpful. Elevator.

Cons:

A/C was still not working in May and the afternoons were warm.

2026-05-20 • via Nuitee
A
Angelica • extended_group • it
8
2026-05-19 • via Nuitee
L
Luis • couple • ar
5
2026-05-18 • via Nuitee
K
Kate • couple • gb
9
Brilliant!
Pros:

Location, space it offered and the balcony

Cons:

Nothing

2026-05-17 • via Nuitee
R
Roberto • solo_traveller • gb
9
2026-05-14 • via Nuitee
C
Catherine • family_with_children • us
9
I would definitely recommend staying here.
Pros:

The apartment was very neat and roomy. I was with my daughter and we were able to have our own bedroom and bathroom. The shutters were an unexpected bonus -they worked incredibly well.

Cons:

N/A

2026-05-14 • via Nuitee
L
LINDA • solo_traveller • ie
10
Pros:

Central Location. Good Linen. Lovely balcony.

Cons:

Nothing

2026-05-13 • via Nuitee
D
Dos • extended_group • au
10
Our go to accom to stay
Pros:

Have stayed here previously and is our go to when visiting Lucca.
Roberto is an exceptional host and provided us with great places to visit and eat during our holiday.

Cons:

Nil

2026-05-10 • via Nuitee
T
Trevor • couple • us
10
We loved our stay!
Pros:

Everything! Apartment was clean and beds were comfortable. There was a small balcony that we thoroughly enjoyed. Some days musicians were playing in the square. Roberto allowed us to get into the property early, perfect way to start our 4 night stay in Lucca!

Cons:

Nothing

2026-05-08 • via Nuitee
E
emma • extended_group • gb
9
Perfect host, clean room and comfortable bed. Location spot on. Nothing to dislike
Pros:

Location

Cons:

Nothing

2026-05-07 • via Nuitee
N
Nicola • extended_group • gb
10
fabulous accommodation and great location in beautiful Lucca
Pros:

everything!! great location helpful host and clean and comfortable

Cons:

nothing

2026-05-06 • via Nuitee
N
Noélie • solo_traveller • be
8
Pros:

L'emplacement était au top, le personnel très sympathique.
Le logement correspondait à tout ce dont on avait besoin.

2026-05-05 • via Nuitee
L
Linda • extended_group • se
7
2026-05-04 • via Nuitee