Ixora Hotel Penang

Hotels
7.7 (4518 reviews)
Jalan Baru, Bandar Perai Jaya , Perai , my

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Reasonable breakfast choices
Cons:
Dirty parking area
Some food did not meet taste expectations
Check-in delays

Categories

Cleanliness
6.85
Some reviews mentioned issues such as towel smells and dirty parking.
Service
7.82
Staff are friendly and responsive to calls for help.
Location
8.35
Location is frequently mentioned positively and is a winning factor.
Room Quality
8.3
Rooms are generally described as clean, spacious, and comfortable.
Amenities
7.84
Facilities like pool and room service received positive feedback, though some issues noted.
Value for Money
8.29
Most reviews indicate the experience is worth the price.
Food and Beverage
6.85
Food received mixed reviews, with some liking it while others found it not to their taste.
Overall Experience
7.32
Overall experience is generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Modern Accommodation with Free WiFi
Stay in our modern guest rooms with complimentary WiFi, perfect for both leisure and business travelers.

Relaxing Outdoor Pool and Fitness Centre
Unwind by taking a refreshing dip in our outdoor pool or stay active at our well-equipped fitness centre during your stay.

Dining Options and Convenient Amenities
Indulge in daily buffet breakfast at The Straits Cafe & Lounge or opt for in-room dining with our room service. Enjoy a relaxing time at the Library Lounge, while our vending machines offer easy access to refreshments.

Book now to experience the perfect blend of comfort and convenience at Ixora Hotel Penang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for MYR 127.20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 4518 reviews
Cleanliness: 6.85
Service: 7.82
Location: 8.35
Room Quality: 8.3
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
M
Mohamad • solo_traveller • sg
6
Pros:

Price is cheaper.

Cons:

It's about time to refurbish the hotel. Very old premise.

2026-06-13 • via Nuitee
N
Nurul • family_with_children • my
9
Pros:

Pool

Cons:

Please make more time to be at pool

2026-06-11 • via Nuitee
Z
Zaid • solo_traveller • my
9
2026-06-11 • via Nuitee
M
mohar • family_with_children • my
7
Pros:

Food

Cons:

None

2026-06-10 • via Nuitee
T
TAN • couple • my
8
2026-06-10 • via Nuitee
M
Mohd Nurul Fitri Bin Abdul Majid • solo_traveller • my
10
2026-06-10 • via Nuitee
L
Lee • solo_traveller • my
6
2026-06-09 • via Nuitee
H
Hemanand • solo_traveller • my
7
2026-06-09 • via Nuitee
R
Raghu • family_with_children • my
8
Good short stay with family
Pros:

The location, comfortable room

Cons:

No shaddy area at the swimming pool. A shady place would make it better

2026-06-09 • via Nuitee
N
Nur Aizah • couple • my
10
Pros:

Location easy to locate, ample parking. Breakfast is good except the coffee machine did not pour out hot water.

2026-06-09 • via Nuitee
R
Raja Hazwani Aimi • couple • my
7
Need to upgrade facilities
Pros:

Bilik besar

Cons:

Cleanliness

2026-06-08 • via Nuitee
S
Salleh • solo_traveller • my
6
Pros:

Location

Cons:

Mattres uncomfortable

2026-06-08 • via Nuitee
M
Michelle • couple • my
8
Pros:

Clean.

Cons:

Mattress in room 313 needs to be changed. I could feel the spring of the mattress thru

2026-06-07 • via Nuitee
T
TEE • extended_group • my
9
满意
Pros:

早餐适合我们的口味，房间整体不错，枕头和床舒服，灯光够，酒店设施好，环境清洁。楼下有小型自足便利店，隔壁是衣服和手机小商场。洗澡间和厕所是分开，干净卫生。楼上有游泳池。、和健身室。

Cons:

五和六楼是可吸烟，虽然房间已经用了清新喷雾，但还是有一点烟味，不喜欢烟味可以提早提出，避开五和六楼。厕所没有可放洗发沐浴的，只能放地上。

2026-06-07 • via Nuitee
A
azita • solo_traveller • my
8
2026-06-07 • via Nuitee
K
Khor • couple • my
4
2026-06-07 • via Nuitee
B
BADROLNIZAM • solo_traveller • my
7
2026-06-06 • via Nuitee
M
Mahyudin Ahmad • solo_traveller • my
9
Cons:

Can't clearly see the sign to lobby main entrance from skewed road in front of the hotel.

2026-06-06 • via Nuitee
S
Shafawati • couple • my
9
2026-06-05 • via Nuitee
K
KPM-Guru • family_with_children • my
10
2026-06-04 • via Nuitee