Ixora Hotel Penang

Hotels
7.7 (4606 reviews)
Jalan Baru, Bandar Perai Jaya , Perai , my

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Reasonable breakfast choices
Cons:
Dirty parking area
Some food did not meet taste expectations
Check-in delays

Categories

Cleanliness
6.85
Some reviews mentioned issues such as towel smells and dirty parking.
Service
7.82
Staff are friendly and responsive to calls for help.
Location
8.35
Location is frequently mentioned positively and is a winning factor.
Room Quality
8.3
Rooms are generally described as clean, spacious, and comfortable.
Amenities
7.84
Facilities like pool and room service received positive feedback, though some issues noted.
Value for Money
8.29
Most reviews indicate the experience is worth the price.
Food and Beverage
6.85
Food received mixed reviews, with some liking it while others found it not to their taste.
Overall Experience
7.32
Overall experience is generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Modern Accommodation with Free WiFi
Stay in our modern guest rooms with complimentary WiFi, perfect for both leisure and business travelers.

Relaxing Outdoor Pool and Fitness Centre
Unwind by taking a refreshing dip in our outdoor pool or stay active at our well-equipped fitness centre during your stay.

Dining Options and Convenient Amenities
Indulge in daily buffet breakfast at The Straits Cafe & Lounge or opt for in-room dining with our room service. Enjoy a relaxing time at the Library Lounge, while our vending machines offer easy access to refreshments.

Book now to experience the perfect blend of comfort and convenience at Ixora Hotel Penang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for MYR 127.20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 4606 reviews
Cleanliness: 6.85
Service: 7.82
Location: 8.35
Room Quality: 8.3
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
S
Sivabalan solo_traveller my
10
Pros:

Service

Cons:

Nothing

2026-07-25 via Nuitee
A
Aziz Azizan solo_traveller my
9
Pros:

Pool with sky view... Awesome

Cons:

So far.. Nope

2026-07-25 via Nuitee
R
Rahman couple my
10
2026-07-25 via Nuitee
K
Kah Mun couple my
9
Pleasant stay
Pros:

Room is clean and spacious. No unpleasant smell. Conveniently located.

2026-07-23 via Nuitee
M
Mohd Hazli solo_traveller my
9
Good hotel to stay with family & friends :)
Pros:

This is a 2nd time we stay here.
Spacious room, good location (not a busy area), value for money, ample parking & friendly staff
Overall clean!

Cons:

None

2026-07-22 via Nuitee
N
Nuramalina couple my
7
Pros:

Location is nice

Cons:

Room available that have windows are very limited and accidentally booked with no windows

2026-07-22 via Nuitee
M
Mohamad Hamizan couple my
10
2026-07-22 via Nuitee
D
Dato Azaddin couple my
7
Average
Pros:

My regular hotel since 2017 n still stays that way

Cons:

Ramp driving out from basement car park to high that scratches car under carriage.
No action taken over past 2-3 yrs

2026-07-22 via Nuitee
S
Shamsuddin couple my
10
2026-07-21 via Nuitee
P
Phoebe R solo_traveller my
9
2026-07-21 via Nuitee
M
Matliday solo_traveller my
10
2026-07-21 via Nuitee
M
Mohd Hamim solo_traveller my
7
Pros:

Location wirh easy access from the highway.. As the fatigue become apparent when driving, easy access to thr hotel made my day..

Cons:

The shower..could have been maintained better

2026-07-20 via Nuitee
S
Stacy solo_traveller ca
10
If you are in Penang, this is a great choice.
Pros:

Friendly staff, clean, laundry on site, close to shops, on site restaurant.

Cons:

Everything was great.

2026-07-20 via Nuitee
I
Ieyka Rusmi solo_traveller my
9
Pros:

The rooms, the meal

Cons:

So far no..

2026-07-20 via Nuitee
P
PEI YEE family_with_children my
10
推荐推荐!
Pros:

位置好,能免费停车,充足的插座,厕所房间很大。工作人员服务都很好,有耐心常脸带微笑

Cons:

冷气有运作,但不是猛地把房间带冷。可是睡着后半夜直到早上还是有点冷的,其实温度也合适

2026-07-20 via Nuitee
H
Hafazlt solo_traveller my
10
Pros:

food

Cons:

toilet...no paip

2026-07-20 via Nuitee
K
KAMARUL family_with_children my
9
2026-07-19 via Nuitee
H
Hafiz couple my
9
2026-07-19 via Nuitee
M
Mohd Nazifi family_with_children qa
9
2026-07-19 via Nuitee
S
Sangeetajit couple my
9
It was very comfortable and staff were very pleasant.
Pros:

Location

Cons:

Pool closing too early… 7pm

2026-07-19 via Nuitee