Homewood Suites Midtown Manhattan Times Square South

Hotels
Homewood Suites by Hilton
9 (5318 reviews)
312 West 37th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Limited breakfast variety
Cleanliness issues
Room overcrowding

Categories

Cleanliness
8.46
Cleaning mentioned as not good; dusty floor reported.
Service
9.43
Multiple reviewers praised staff for helpfulness and friendliness.
Location
9.47
Convenient location mentioned in multiple reviews, close to metro and attractions.
Room Quality
8.42
Issues with sofa bed comfort and noise disturbances noted.
Amenities
9.45
Good amenities, including a full kitchen and 24-hour coffee.
Value for Money
8.91
Overall good value, but some guests felt breakfast limited.
Food and Beverage
8.46
Breakfast options reported as limited and lack variety.
Overall Experience
9.43
Overall positive stays with great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:12

Property Description

Luxurious Accommodations
Enjoy the comfort of a fully equipped kitchenette and HD cable TV in each studio and suite at Homewood Suites Midtown Manhattan Times Square South.

Convenient Amenities
Benefit from 24-hour services like front desk assistance, complimentary coffee, and a mini-market offering snacks and beverages at your disposal.

Prime Location
With famous attractions like Times Square, Central Park, and The Empire State Building just a stone's throw away, make the most of your stay at our hotel.

Book now to experience the perfect blend of convenience and luxury at Homewood Suites Midtown Manhattan Times Square South!

Important information:

Guests must be at least 21 years or older to check-in.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 61.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 145
  • Entrance Leveled: Yes
  • Room Max Guests Number: 5
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 5318 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Anna couple us
10
2026-07-04 via Nuitee
M
Milos extended_group me
10
The staff was superb - very kind and welcoming. I had a problem because my bag from the Lego shop ended up in wrong room
Pros:

Location is perfect. In the heart of Manhattan, close to the Penn station.

Cons:

I can imagine a better breakfast :)

2026-07-04 via Nuitee
M
Mardochee solo_traveller fr
8
2026-07-03 via Nuitee
J
JANET couple gb
8
Great location and excellent facilities
Pros:

Great location and excellent facilities

2026-07-02 via Nuitee
L
Lucas family_with_children ar
10
2026-07-01 via Nuitee
A
Aldobt solo_traveller it
9
2026-07-01 via Nuitee
C
Cecilia family_with_children se
10
2026-07-01 via Nuitee
M
Matheus family_with_children br
8
It offers a comfortable stay in a great location with excellent transport links.
Pros:

The hotel is located in a very lively area, close to Penn Station and Madison Square Garden. Metro access is very easy, and it's about 10-15 minutes from Broadway and Times Square. It's also just a 5-minute walk to the Hudson Yards sculpture (The Vessel).

Walking from the train station to the hotel is convenient, and overall access to the metro station is excellent.

The room is comfortable, with an adequate bathroom, kitchen, and refrigerator.

Breakfast is actually pretty good.

There's a 7-Eleven on the corner with 8th Avenue, but on the corner with 9th Avenue there's a small market with much better variety and prices: Gourmet Deli

Cons:

The neighborhood has some drug users on the street, though they don't cause any disturbance. There are also some homeless people in the area, which seems to be fairly common throughout New York City based on what we observed.

Housekeeping only comes every 48 hours (every other day), not daily.

The biggest issue is seating space, the hotel has more guests than the small breakfast area can accommodate, so it's always crowded.

2026-06-30 via Nuitee
P
Paniti couple th
10
2026-06-29 via Nuitee
P
Pirjo family_with_children ee
7
2026-06-28 via Nuitee
D
Davide Ivan Loris family_with_children it
9
Ottima soluzione che ci ha fatto sentire comodo e a nostro agio
Pros:

Struttura con tutti i servizi (piccola palestra, terrazza ad uso degli ospiti, acqua tisane the e caffè americano sempre disponibili e il pomeriggio biscotti freschi. Colazione sempre varia sia salata che dolce e ricca anche di frutta, menù a rotazione ogni 3 giorni, abbondantissima e sempre rifornita in caso finiscano le pietanze. Consiglio vivamente di includerla nella prenotazione anche visti i prezzi fuori.
Le pulizie sono fatte con perizia un giorno sì un giorno si ed uno no come normale per affitto mini appartamenti
Personale sempre disponibile gentilissimo e pronto a rispondere ad ogni esigenza tutti veramente tutti in particolar modo menziono jorge che tutti i giorni ci regalava dei momenti dedicati a noi con consigli sia sulla città che per la colazione.

Cons:

Nulla

2026-06-28 via Nuitee
M
marykC4929CT Family
10
Nice clean place with microwave & breakfast. Near Times square
Pros:

Very nice facility. Clean, small as compared to the many Homewood suites we stayed in, but able to accommodate a rollaway along with the 2 queen beds.

2026-06-27 via Tripadvisor
J
jenniferf554 Family
10
Great experience made better by Josttyn!
Pros:

The hotel was clean, any concerns were readily addressed and the location was great. Room size and breakfast were excellent as well.

Josttyn made the experience even better, constantly ensuring a fun experience for our family. After a long day, the lobby often had a small dessert and fruit available which was a great way to return with tired kids. He always had a smile and it was great to see him helping others in Spanish when needed, supporting diversity in the hotel.

2026-06-27 via Tripadvisor
G
Grab solo_traveller ar
7
Pros:

La habitación. El desayuno. El servicio de cafetería las 24 has

2026-06-27 via Nuitee
N
Nora family_with_children fr
9
Excellent
Pros:

Very clean and spacious rooms! Having the kitchenette helped avoid excessive restaurant food. Location was fantastic within walking distance of almost everything. Staff was friendly and very helpful.

2026-06-27 via Nuitee
O
OnAir469375 Family
10
10/10 place to stay
Pros:

The breakfast was much more than we expected and there is plenty of food for everyone. You can eat there or take back to your room in to go boxes provided. The staff is extremely helpful and always cleaning up quickly after guests leave. Josttyn was very kind and always had a smiling face. He always offered to take our plates and his customer service is top notch. The staff at the front desk helped hold our luggage and always with a smile. The hotel is very clean and location was key. We stayed for a week and it was perfect to hit everything we wanted with stations nearby and plenty of food options and stores for small items we needed. We will definitely be back to stay again!

2026-06-26 via Tripadvisor
M
mauro couple it
8
2026-06-26 via Nuitee
E
Elisabeth solo_traveller fr
10
2026-06-26 via Nuitee
N
Nancy couple us
5
Decent hotel, crap business practice.
Pros:

Beds were comfortable and it was fairly close to all Times Square and Penn Station.

Cons:

The three employees that pretended to be nice and then pushed vacations and time share information. It sucked after a long day of travel and while waiting for our room. It’s uncomfortable to be pressed while waiting in the lobby. Will not stay at another Hilton.

2026-06-26 via Nuitee
F
Flavia family_with_children it
9
2026-06-26 via Nuitee