Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cleanliness
Good Breakfast
Cons:
Outdated Rooms
Inconsistent Service
Wi-Fi issues

Categories

Cleanliness
6.8
Guests mentioned that the hotel was clean, but some noted it feels a bit outdated.
Service
7.27
Several reviews praised the friendliness of the staff, though there were mentions of inconsistent attentiveness.
Location
8.3
Location was frequently highlighted as a strong point of the hotel, with easy access to various places.
Room Quality
6.26
Some reviews indicated discomfort with room amenities, including old furniture and complaints about bed quality.
Amenities
6.79
Amenities received mixed feedback; while some features were appreciated, others were described as outdated or insufficient.
Value for Money
6.75
Reviews suggest good value for the price, though there were complaints about certain additional fees.
Food and Beverage
7.8
The breakfast was positively mentioned; guests enjoyed the variety offered.
Overall Experience
6.86
Overall satisfaction is moderate, with a mix of positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 22:42

Property Description

Central Location in Murcia

Located in the heart of Murcia, Hotel Universal Murcia offers a convenient stay next to Floriadablanca Gardens and a short walk from the Cathedral. Explore the city with ease from our prime location.

Comfortable Rooms and Dining

Experience comfort in every room with heating, air conditioning, HD TV, and en suite bathrooms with slippers. Indulge in traditional Murcian cuisine at our award-winning restaurant and unwind at the bar. Private parking is also available for your convenience.

Leisure Facilities and Nearby Attractions

Stay active at the gym and swimming pool nearby, or take a leisurely walk to Murcia Conference Centre. Let us enhance your stay with guided tours of the local area, making your visit memorable and enjoyable.

Book your stay at Hotel Universal Murcia for an unforgettable experience.

Important information:

Late check-out on Sundays is subject to availability.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RMU

Location

Guest Reviews

7.1
Based on 3565 reviews
Cleanliness: 6.8
Service: 7.27
Location: 8.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 6.75
Food and Beverage: 7.8
Overall Experience: 6.86
M
Maria Lourdes • solo_traveller • es
8
Pros:

Personal, las camas cómodas y el aire acondicionado.

Cons:

Se oían ruidos procedentes de la calle y de otras habitaciones, de la habitación sobre todo. Fue un poco molesto, pero pudimos descansar bien.

2026-09-05 • via Nuitee
A
Abellaneda Cubas • couple • es
8
2026-09-05 • via Nuitee
L
Lozano • solo_traveller • es
1
Pros:

Ubicación

Cons:

Aire acondicionado centralizado, tienes que llamar a recepción en mitad de la noche para que lo enciendan o apaguen. Habitación muy pequeña, casi sin posibilidad de espacio para juntar dos camas. Falta de luz y de un toque más de modernidad.

2026-09-05 • via Nuitee
L
Laura • extended_group • no
8
Supert for en dag i Murcia
Pros:

Ganske ok hotell for en natt i Murcia.
Rent og imøtekommende personalet.
Helt supert for én natt

2026-09-05 • via Nuitee
S
Stefano • solo_traveller • it
5
2026-09-04 • via Nuitee
A
Alexandra • solo_traveller • es
9
Pros:

Es un hotel pequeño y sencillo pero con todas las comodidades. Tenía un aire acondicionado súper potente! Y estaba muy bien ubicado.

2026-09-04 • via Nuitee
S
Sánchez • solo_traveller • es
1
Pros:

Nada sinceramente el peor hotel que estado!

Cons:

El trato al cliente, una falta de vergüenza. Llamé y, como me habló el hombre de recepción, vamos, ni fui. ¡No lo recomiendo para nada, mejor dormir debajo del puente!

2026-09-03 • via Nuitee
G
GDAYMATEOWYAGOIN • solo_traveller • au
6
Centrally located budget accommodation with food & drink close by
Pros:

This is basic budget accommodation that is centrally located, with a number of eating and drinking options nearby.

Cons:

Pillow was way too hard. I could barely negotiate to sit on the toilet in the very small en suite.

2026-09-03 • via Nuitee
A
Angel Luis • solo_traveller • es
8
Cons:

Un poco mas de empatia y explicacion mas detallada de servicios y locales del hotel

2026-09-03 • via Nuitee
P
Paula • solo_traveller • es
4
No repetiré
Pros:

Ubicación

Cons:

Ruido horrible, me pusieron en una habitación al lado del ascensor, es escuchaba todo y escuchaba incluso las conversaciones de las habitaciones de al lado y de arriba, la habitación olía raro y estaban húmedas las sábanas, está todo muy anticuado

2026-09-03 • via Nuitee
V
Vedran • solo_traveller • hr
8
2026-09-03 • via Nuitee
M
Marian • solo_traveller • es
10
Pros:

Muy bien adaptado para perdonas con movilidad reducida💓🥹

Cons:

El baño un pelin peligroso

2026-09-02 • via Nuitee
J
Judith • couple • es
10
Pros:

Trato muy cercano, súper amables una chica joven y un señor llamado Jose de recepción .
Tema calidad precio estupendo, no te asustes al ver 1 estrella, porque el establecimiento tiene absolutamente de todo, a tu preferencia y comodidad .
El centro está a 2 pasos, y la zona es concurrida pero tranquila a la misma vez.
Repetiría sin duda si volviera a Murcia!!!

2026-09-02 • via Nuitee
J
Jose • couple • es
9
2026-09-01 • via Nuitee
L
Luca • solo_traveller • it
5
2026-09-01 • via Nuitee
G
Gaizka • solo_traveller • es
8
Una noche tranquila en Murcia
Pros:

El precio y la ubicación.

Cons:

Que el aire acondicionado no se podía apagar y la ducha costaba abrirla.

2026-09-01 • via Nuitee
M
Maria • extended_group • es
7
Pros:

Está bien ubicado

Cons:

La única pega fue el aire acondicionado, no se podía regular y pasamos algo de frío.

2026-09-01 • via Nuitee
J
Jimenez • solo_traveller • es
10
2026-08-31 • via Nuitee
E
ETHAN • solo_traveller • ie
8
The place to stay while in Murcia!
Pros:

The room was excellent!
Got a good night sleep (finally, after hostels that offer no sleep) the AC was a gift in that heat!
The breakfast was wonderful 😋
The location above all is best!
On the same street there are many eateries and cafes so you're not having to look much
Very quiet and private as well.

If you're in the city, I would definitely stay here!

Cons:

Wish the shower and toilet were a little bigger
But that's a minor thing just for one night.

2026-08-29 • via Nuitee
M
Masafumi • solo_traveller • jp
8
2026-08-29 • via Nuitee