Best Western Hotel dei Mille

Hotels
•
Best Western
8.1 (1686 reviews)
Via Torino 108 , Naples , IT
+39 081 282551

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying

Review Highlights

Pros:
Clean and comfortable
Helpful staff
Good location
Cozy ambiance
Cons:
Small bathroom
Noisy surroundings
High price perception

Categories

Cleanliness
7.6
Reviews indicate cleanliness was generally appreciated, but some mentioned issues in bathrooms.
Service
8.6
Staff received positive mentions for being helpful and accommodating.
Location
8.6
The hotel’s proximity to transport options was frequently highlighted as a benefit.
Room Quality
7.6
Mixed reviews on room sizes, with some finding it small, but comfort was noted.
Amenities
7.6
Basic amenities mentioned, but some dissatisfaction with bathroom facilities.
Value for Money
8.1
Value for money noted positively, although some felt prices were high.
Food and Beverage
8.1
Breakfast noted as good, but some criticism about coffee dispenser.
Overall Experience
8.6
Overall satisfaction was positive with notable areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:34

Property Description

Convenient Location
Situated just 200 metres from Naples Centrale Train Station, Best Western Hotel dei Mille offers easy access for travelers.

Comfortable Rooms
The air-conditioned rooms are well-equipped with a TV, safety deposit box, and a private bathroom with free toiletries, ensuring a comfortable stay for guests.

24-Hour Front Desk
Guests can enjoy the convenience of a 24-hour front desk, providing assistance and information at any time during their stay.

Experience convenience, comfort, and quality service at Best Western Hotel dei Mille. Book now for a memorable stay in Naples.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

8.1
Based on 1686 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
S
Siobhan • couple • ie
8
Great location
Pros:

The location of this hotel is perfect as the bus from Naples airport drops you off just outside the central train station and the hotel is only a 5 minute walk away, which suited us perfectly as we had an early train from central station the following morning. The room and the bathroom were both spotless and the bed was very comfortable. There was also great air conditioning in the room.

Cons:

The only disappointment was the breakfast in the morning as the options were very limited.

2026-09-19 • via Nuitee
T
Tom • solo_traveller • be
8
Pros:

Proper en degelijk hotel met ruime kamers en ok ontbijt.

Cons:

De ligging is in een zijstraat van een groot plein, tussen nachtwinkels. In het hotel merk je er niets van, maar voor mijn vrouw en dochter voelde het een beetje ongemakkelijk aan om in die buurt te wandelen. Er zijn wel meer straten in Napels doe hetzelfde gevoel geven

2026-09-19 • via Nuitee
M
Mari • solo_traveller • fi
8
Mari
Pros:

Loistava sijainti ja kulkuyhteydet toimiva ilmastointi, tilava huone

Cons:

Henkilökunta vastaanotossa ei ollut kovin palvelualtista, enkä tuntenut itseäni tervetulleeksi hotelliin.

2026-09-17 • via Nuitee
C
Cathy • couple • us
7
Good
Pros:

Room and breakfast was great

Cons:

Location

2026-09-16 • via Nuitee
C
Carol • couple • gb
5
Disappointed
Pros:

Good location, comfortable bed

Cons:

Disappointing experience – not up to Best Western standards

Having previously stayed at a Best Western in Nice and been very impressed, I chose Best Western again for our stay in Naples, believing I would be guaranteed a reliable standard. Unfortunately, I was quite disappointed.

I tend to get very hot due to my age, so we had the air conditioning set to a cooler temperature. However, my husband found it too cold. We decided to use the duvet from the wardrobe, only to discover that it had no duvet cover and had blood stains on it. This was extremely unpleasant and not something I would expect from a reputable hotel chain.

As a result, my husband had to endure the cold rather than use the duvet. This was particularly disappointing and made our stay less comfortable than it should have been.

There were also maintenance issues, including a broken lid on the kettle, which further added to our concerns about the room’s upkeep.

I appreciate that occasional issues can arise, but for a Best Western hotel, I expected a much higher standard of cleanliness, maintenance and attention to detail.

2026-09-15 • via Nuitee
M
Marion • solo_traveller • fr
5
Pros:

L'hôtel est propre et la literie très confortable. Le personnel à l'accueil est très aimable

Cons:

La chambre au 6e est bien insonorisée des bruits de la rue...mais pas du tout des bruits des salles de bains des chambres voisines et de leur télé....
Il y a du choix au petit déjeuner mais surtout des gâteaux, du salé, pas de flocons d'avoine par exemple, pas de pain.
Le bureau pourrait être un peu plus grand. Ce n'est pas un mobilier adapté si on doit travailler. Un

2026-09-15 • via Nuitee
F
Filomena S • solo_traveller • fr
7
Pros:

Hôtel propre et agréable.
Bon petit déjeuner.
Personnel serviable et réactif.

Cons:

Le quartier de la Gare de Naples n'est pas un endroit très agréable. On ne se sent pas en sécurité.
C'est uniquement le côté "pratique" qui a guidé notre choix pour une nuitée.
Personnellement j'éviterai ce secteur si séjour touristique.

2026-09-14 • via Nuitee
M
Miguel • solo_traveller • pt
5
2026-09-14 • via Nuitee
S
Sylwia • extended_group • pl
10
Pros:

Staff were very friendly and helpful.

2026-09-14 • via Nuitee
Y
Yuan • extended_group • de
1
早餐很差，没吃的。酒店收走了我自己带的三条毛巾（2大1小），当没事发生一样，还给我三条用过的小毛巾，恶劣
Pros:

很差

2026-09-14 • via Nuitee
J
Jakub • couple • pl
10
Bardzo dobry nowoczesny hotel, jednak w dość niebezpiecznej okolicy…
Pros:

Bardzo nowoczesny odnowiony hotel, widać że wszystko jest nowe i czyste, do tego dobrze działająca klimatyzacja

Cons:

Winda bardzo długo jedzie a czeka się na nią jeszcze dłużej

2026-09-14 • via Nuitee
A
Agostino • couple • gb
7
Normally a good hotel but spoilt this time by the safe issue above
Pros:

Clean , good location

Cons:

Safe was broken and had been for 2 days prior to. Was not remedied . The safe is an important part of security and I had to have all my money and documents with me going round Naples .I expect a company likeBest Western to be on top of such facilities .

2026-09-14 • via Nuitee
S
Sylwia • couple • nl
6
Convenient for a short stay near the main station, but I would not return to this area.
Pros:

The room + bed itself was comfortable and met our needs for a short one-night stay. The windows seemed to be well soundproofed, which for sure contributed to a more peaceful stay.

Cons:

The area around the hotel was not particularly pleasant, as an unpleasant smell occasionally reached our room, and we felt somewhat uneasy walking the nearby streets.
Breakfast offered a nice variety of options, although the scrambled eggs were completely cold.

2026-09-12 • via Nuitee
G
Giuseppe • family_with_children • it
10
2026-09-11 • via Nuitee
P
Princess • family_with_children • gb
8
Very good
Pros:

It would be nice to have more bond their breakfast spread, I'll love to have porridge oats included

Cons:

Wish the the shower was a little bigger

2026-09-09 • via Nuitee
Γεωργία Νασιούδη • solo_traveller • gr
10
2026-09-08 • via Nuitee
C
Carmen • family_with_children • be
8
2026-09-08 • via Nuitee
H
Haim • couple • il
10
Overall, the hotel itself was very good and definitely worth the price, especially considering how convenient it was for
Pros:

Very good value for money. The hotel was very clean, the staff was helpful, and the location was very convenient, just a short walk from the train station.

Cons:

The elevator was quite slow, and the surrounding area didn’t feel like the best neighborhood.

2026-09-07 • via Nuitee
P
Paul • couple • au
10
Great hotel near Napoli Centrale
Pros:

Great location near Napoli centrale

Cons:

Nothing

2026-09-07 • via Nuitee
A
Anastasija • couple • at
8
2026-09-07 • via Nuitee