Clear Ridge Apartments

Hotels
9.1 (1405 reviews)
28 Jacks Pass Road , Hanmer Springs , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Need for repairs
Cleanliness issues in some areas

Categories

Cleanliness
8.31
Several reviews mentioned cleanliness positively, but noted repairs were needed in some areas.
Service
9.28
Guests appreciated the friendly and accommodating staff.
Location
9.82
Location consistently praised for accessibility and scenic views.
Room Quality
9.27
Rooms are spacious and generally well-appointed.
Amenities
8.8
Included necessary amenities but some repairs needed.
Value for Money
9.26
Overall good value, especially for location and amenities.
Food and Beverage
8.81
Not specifically mentioned, averaging score based on overall sentiment.
Overall Experience
9.28
Most guests expressed a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:37

Property Description

Spectacular Alpine Views: Clear Ridge Apartments offer self-contained accommodation with stunning views of the alpine surroundings, just a short walk from the main village and thermal pools.

Modern Amenities: Each apartment is equipped with a full kitchen, laundry facilities, a DVD player, and a flat-screen TV. Guests can also relax on their own balcony or courtyard with beautiful seating options.

Relaxing Leisure Options: Take a dip in the heated pool, enjoy a BBQ in the on-site area, or even book the function room for a special event. With Hanmer Springs Golf Course nearby and Thrillseekers Adventures just a short drive away, there's something for everyone.

Book now to experience the perfect blend of comfort and convenience at Clear Ridge Apartments.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Apr 1, 2026 until Sat, Oct 31, 2026
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 15 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1405 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.28
A
Andrea extended_group nz
8
2026-05-30 via Nuitee
A
Amber family_with_children nz
7
Spacious and tidy, great location.
Pros:

These units are well located close to the town/pools and in a quiet location.
The room we had was very spacious!
Beds were comfortable and shower had good pressure.
They provided towels for the pools which was very helpful.

Cons:

The room had a shower over spa bath, the bath base was uneven so was a bit of a slip risk.
They said the rooms were serviced daily but they didn’t remove our recycling or top up the toilet paper which I would have thought would be a minimum even if the beds weren’t remade.
There are blue lights on the deck all night which you can’t control but with a slat blind over that window it is still quite visible in the room.

2026-05-29 via Nuitee
C
Carmen solo_traveller nz
10
Pros:

Everything

2026-05-27 via Nuitee
R
Robyn extended_group au
6
Pros:

Very nice place.

Cons:

Seemed to be a problem with the heating that we reported. The beds had electric blankets so overnight wasn’t a problem.

2026-05-25 via Nuitee
J
john solo_traveller nz
10
Pros:

Very clean and comfortable the shower was amazing. And very close to the Hot pools

Cons:

Just a great place to stay

2026-05-25 via Nuitee
O
Oleg solo_traveller ua
10
2026-05-24 via Nuitee
L
Louise couple au
7
2026-05-21 via Nuitee
M
Michelle family_with_children nz
10
Very relaxing, brilliant apartment
Pros:

Lovely location, with great mountain views

2026-05-19 via Nuitee
C
Catriona extended_group nz
9
Would stay again.
Pros:

Great location, short walk to restaurants, pools, walking track etc.
Nice large 2 bedroom unit, with full kitchen (although we didn't cook there).
Good to have extra towels to take to the Hot Pools. And an extra key was no issue.
Anyone staying here needs to dine at MK - OMG it is amazing!!! A short walk into town. What an amazing experience, and very reasonably priced, "Trust the Chef".

Cons:

Stair well area needs a clean. Needed the key to turn power on, so couldn't leave dishwasher or washing machine going when we went out. Minor things.

2026-05-19 via Nuitee
P
Paige family_with_children nz
8
Overall I enjoyed my stay
Pros:

I liked how convenient the location of the hotel was to the main town and hot pools. Rooms were very big and comfy.

Cons:

Only thing was that the rooms were slightly outdated and needed some TLC. For example, some of the blinds were broken and the tap in the sink was loose and wobbly

2026-05-17 via Nuitee
C
Carey extended_group nz
9
2026-05-15 via Nuitee
L
Louise couple gb
10
Excellent!
Pros:

This was our second stay at Clear Ridge and it was again excellent. The apartments are a great size and very clean. The service was friendly and helpful too. We'll be back next year!

2026-05-11 via Nuitee
T
Thai Mint family_with_children au
8
Great location and facilities.
Pros:

A great location to explore Hanmer Springs. The property has great facilities and the staff were very friendly and helpful.

Cons:

The heating in the apartment was difficult to operate. The heating system needs to be upgraded

2026-05-06 via Nuitee
A
Alex Berkemer couple nz
3
Overpriced, not a 5-start facility but great location
Pros:

Location

Cons:

We were checked in by the receptionist. Unfortunately we were not advised that the heatpump wasn't working. All we had was one little space heater for a big apartment. Dispite them not being fully booked we got the apartment witha broken heatpump. After complaining the following day we were given three two more small heaters. The first night was freezing with frost outside. Teh blind in teh bedroom was broken too so we had this blue light from teh outside streaming in.
We also found that the property was dirty - lots of hair on floor and in bathroom, dead flies behind doors. Their room service was to onlt to give new towels and top up coffee. When we left we were not asked how our stay was. Not much value for money, they class themselves as 5 star accommodation, it is far from that. Can not recommend.

2026-05-04 via Nuitee
G
Greg couple au
9
Clean comfortable place to stay handy to the town
Pros:

Smooth check in , nice and quiet even though its next to a busy road.
Room was spacious and comfortable and we could walk into town to find a place for a meal or a drink.

2026-05-02 via Nuitee
S
Sharlene couple nz
10
In Hanmer for a friends wedding.
Pros:

The service was fantastic and the room was super spacious and comfortable.

2026-04-30 via Nuitee
S
SALESH solo_traveller nz
10
2026-04-29 via Nuitee
A
Atholl extended_group nz
5
2026-04-27 via Nuitee
H
Hulse solo_traveller nz
10
2026-04-26 via Nuitee
L
Lawson solo_traveller nz
8
Pros:

Nice two bedroom apartment, close to restaurants and the hot pools. Would definitely stay again.

2026-04-25 via Nuitee