Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful decor
Great location
Highly recommended amenities
Cons:
Presence of cats for those with allergies
Small room issues
Old bed sheets

Categories

Cleanliness
8.95
Concerns were raised about the presence of cats which affected some guests' experience.
Service
10
Staff received several mentions for being friendly, helpful, and welcoming.
Location
10
Guests appreciated the location's proximity to the river and various attractions.
Room Quality
9.45
Room quality was mentioned negatively in some instances due to size and water issues.
Amenities
10
Amenities like the rooftop pool and breakfast were highly praised.
Value for Money
10
Generally seen as good value, with included breakfast standing out.
Food and Beverage
10
Breakfast was noted positively, being tasty and well-portioned.
Overall Experience
10
Most reviewers expressed a strong desire to return, indicating a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:29

Property Description

Charming Boutique Hotel with Unique Decor

Luxurious Rooms and Suites
Individually decorated with antique furniture, some rooms offer kitchen facilities, patios, and river views. All rooms include cable TV, air conditioning, and a private bathroom for a comfortable stay.

Convenient Location and Amenities
Enjoy the outdoor pool, hot tub, and complimentary Wi-Fi. Get local tips from the reception and explore nearby dining options. With the beach just a short walk away and the airport within reach, Rivera Del Rio offers the perfect blend of relaxation and convenience.

Book your stay at Rivera Del Rio for a memorable getaway!

Important information:

Please note that the front desk is available from 09:00 to 19:00. If arriving out of this schedule, please inform the property in advance so someone can assist you.

A surcharge of $20 USD applies for arrivals from 21:00 PM to 23:00 PM, and $30 USD for after 23.00 PM. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVR

Location

Guest Reviews

9.8
Based on 550 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 9.45
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sierra • solo_traveller • mx
10
2026-09-18 • via Nuitee
T
Tony • couple • ca
10
2026-09-17 • via Nuitee
L
Loa • solo_traveller • us
10
I alway recommend this property to friends coming to Puerto Vallerta. It has the real feel of Mexico.
Pros:

The location along the river and the sounds of the river. I love that is used to be a hacienda and the rooms are beautifully decorated.

2026-09-16 • via Nuitee
J
Jesus • couple • us
7
2026-09-15 • via Nuitee
T
Tarlton • couple • us
9
2026-09-13 • via Nuitee
H
Herman • solo_traveller • us
9
Much needed relaxing and first-time solo traveler getaway.
Pros:

The hotel was beautiful and the staff was very pleasant and helpful. Walking distance to all the Zone Romantic restaurants, downtown, and nearby local markets and vendors. Also, very close to Conchas Chinas Beach (about 5-8 min uber ride)

Cons:

That I wasn't able to stay to stay an extra week lol. I wasn't ready to leave to come back home.

2026-09-10 • via Nuitee
L
Lopez • solo_traveller • mx
10
2026-09-02 • via Nuitee
L
Letalatala • solo_traveller • us
9
2026-08-30 • via Nuitee
J
Juan Pablo • couple • mx
10
2026-08-27 • via Nuitee
Z
Zalma Yarelly • couple • mx
10
2026-08-24 • via Nuitee
O
orly • family_with_children • il
5
Pros:

מלון יפיפה עם אופי מיוחד. ממוקם במרכז העיר , 5 דקות מחוף הים. חדר יפה עם נוף חלומי. ארוחת הבוקר מינימלית. ניקיון רק על פני השטח. החדר נשאר עם חול מספר ימים עד שהתלוננו. למרות זאת השהות היתה נעימה ומספקת.

Cons:

הניקיון לא היה במיטבו. תשלום גבוה במיוחד על אובדן מפתח

2026-08-19 • via Nuitee
A
A7692OSbrianp • Friends getaway
10
Medusa Delivers the Ultimate Penthouse Views!!!
Pros:

We’ve stayed at Rivera del Rio before, so we already knew we were in for something special, but Medusa completely exceeded our expectations. As the highest penthouse, the room has an incredible sense of privacy and the views are absolutely spectacular. With balconies stretching from front to back, you get the best of everything... the river, the ocean, and the mountains.

The views alone make this room unforgettable, but Medusa is also incredibly romantic. The large jetted tub for two was such a fun and luxurious touch, and the balconies gave us the perfect places to sit, relax, and take in the scenery. There’s something pretty magical about being up that high and watching the city come alive below you.

Medusa really is a room made for lovers. It’s unique, intimate, and has those incredible Rivera del Rio details that make staying here feel like an experience rather than just a hotel stay. We absolutely loved our time here and would definitely choose Medusa again. 5 stars!!!!

2026-08-14 • via Tripadvisor
O
orange • couple • mx
10
2026-08-13 • via Nuitee
G
Gabriel • solo_traveller • gb
10
2026-08-10 • via Nuitee
P
Pippazaprian • Couples • San Francisco, California
10
Best Hotel
Pros:

Such a beautiful hotel, every room and are is unique, still in the romantic zone but a little further back so it’s quiet at night but yorie close to everything. The staff is so sweet and fun to talk to you! Shout out to Sonia and Catalina, 1000% would recommend, we are definitely coming back. Super clean and absolutely fabulous!

2026-08-09 • via Tripadvisor
1
191jered • Family
10
AMAZING
Pros:

great hotel amazing service I highly recommended

2026-08-06 • via Tripadvisor
S
Sara • solo_traveller • ca
10
2026-08-06 • via Nuitee
J
Jet40278594524 • Family
10
Puerto Vallarta stay
Pros:

We have just returned from an unforgettable stay at La Rivèra del Rio and we couldn't recommend it more highly! The rooms are beautifully renovated, full of character yet equipped with every modern comfort you could need. The restaurant food and service are exceptional. Staff is always quick to answer, gives good recommendations and made us genuinely welcome through our stay. Beautiful, relaxing place!

2026-08-05 • via Tripadvisor
C
Chloe • couple • us
10
2026-07-25 • via Nuitee
G
garciaa2a • Friends getaway • Albuquerque, New Mexico
10
Best vacation ever!
Pros:

Such a beautiful hotel. Love the midecor and the staff was amazing. Everything in walking distance very convenient. Love the sound of the river! We will definitely be back to stay next time we visit Puerto Vallarta

2026-07-23 • via Tripadvisor