Romantique Hotel De Hanoi

Hotels
•
Independent
7.8 (457 reviews)
35-37 Bat Su Street, Hoan Kiem District, Hanoi, 10000 , Hanoi , VN
84-912096327

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.88
There was mention of cleanliness issues such as a mini cockroach in the corridor.
Service
8.35
Staff were noted as friendly, helpful, and accommodating.
Location
8.39
Multiple reviews praise the location for access to attractions despite some concerns about surrounding streets.
Room Quality
7.34
Rooms were described as comfortable but with some noise issues and a lack of views.
Amenities
7.87
Amenities such as water bottles and towels changing daily were positively noted.
Value for Money
7.83
Good value highlighted despite rating concerns about the hotel itself.
Food and Beverage
7.88
Breakfast quality and variety were positively commented on.
Overall Experience
7.85
Overall, guests enjoyed their stays with notable highlights like the hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:02

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, concierge services, and a television in a common area. Indulge in Vietnamese cuisine at the Nhà hàng Romantique restaurant or unwind at the coffee shop and bar/lounge with 24-hour room service available.

Featured Amenities: Benefit from complimentary wired internet access, a computer station, and dry cleaning/laundry services. Take advantage of the roundtrip airport shuttle and train station pick-up service for a fee.

Comfortable Rooms: Relax in one of the 34 air-conditioned rooms featuring heated floors and LCD televisions, with complimentary wired and wireless internet access. Housekeeping is provided daily for your convenience.

Immerse yourself in the heart of Hanoi at Romantique Hotel De Hanoi, just steps away from popular attractions. Book now for an unforgettable stay!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

7.8
Based on 457 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.39
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 7.85
I
Igor • solo_traveller • rs
10
2026-07-03 • via Nuitee
M
Mie Mie • couple • mm
8
2026-06-29 • via Nuitee
A
Alessia • couple • it
9
Se dovessi tornare ad Hanoi, alloggerei sicuramente qui!
Pros:

Ottima posizione, il personale alla reception è stato molto accogliente e attento sia al nostro arrivo, sia durante tutta la nostra permanenza. La stanza era silenziosa e abbastanza pulita, letto molto comodo e spazioso, TV dotata di collegamento Netflix. Anche il bagno era più grande di quello che ci aspettavamo e ben fornito. La colazione era modesta ma molto buona e con diverse scelte a buffet oppure si poteva richiedere la preparazione al momento di uova e Pho.

2026-06-29 • via Nuitee
R
Rakefet • solo_traveller • il
9
2026-06-25 • via Nuitee
M
Mie Mie • extended_group • mm
8
2026-06-13 • via Nuitee
V
Victoria • solo_traveller • au
9
Jimmy and the staff made the trip. They were so helpful from booking my airport pickup and making sure I made it to my n
Pros:

Jimmy and all of the staff were incredible!!!!

Cons:

Only extremely minor things - the AC wasn’t super strong but still worked! Maybe it was just me :)

2026-06-11 • via Nuitee
J
Julie • couple • sg
9
2026-06-07 • via Nuitee
A
Ana • solo_traveller • es
9
Alojamiento súper cómodo
Pros:

Desayuno increíble y personal súper amable

Cons:

Me sobraba la televisión pero eso es cuestión de gustos

2026-06-05 • via Nuitee
M
Mie Mie • couple • mm
7
2026-06-01 • via Nuitee
T
Tran • solo_traveller • vn
8
2026-05-28 • via Nuitee
S
Simone • couple • it
10
Pros:

Everything was perfect and well organized. Great room and amazing breakfast. The staff was superior, we are extremely grateful for their kindness and professionality.

2026-05-21 • via Nuitee
B
Benjamin • solo_traveller • au
10
Pros:

Everything was fantastic

Cons:

Nothing at all

2026-05-14 • via Nuitee
B
Belinda • solo_traveller • za
10
Pros:

The Staff was wonderful ...very Helpful...
Very good Breakfast

Well situated for buses to collect you for Transfers
.

Cons:

No

2026-05-12 • via Nuitee
B
Belinda • solo_traveller • za
10
Pros:

Loved The Staff..

Cons:

..

2026-05-10 • via Nuitee
S
Stephanie • couple • fr
10
Hôtel bien placé, bien équipé, avec un très bon service et une superbe équipe !
Pros:

Tout … la preuve nous y sommes retournés suite à un accident qui a chamboulé notre voyage.
L’équipe est bienveillante et attentive.
Nous prévoyons d y revenir avant notre vol retour !

2026-05-08 • via Nuitee
D
DANG THI • solo_traveller • jp
10
2026-05-06 • via Nuitee
S
Stephanie • couple • fr
9
Hôtel central et bien équipé avec un personnel attentif
Pros:

L’emplacement central
La propreté
La gentillesse de l’équipe

Cons:

L’isolation n’est pas fantastique. Mais c’est directement lié à la discrétion des voisins
Petit point à améliorer !

2026-05-06 • via Nuitee
C
Carine Sarrailh • family_with_children • fr
10
Incroyable, un havre de paix !
Pros:

Tout, services parfaits, professionnels très efficaces et agréable.
Partfaitement situé et très beau, literie très confortable, bien isolé. Patit déjeuner très complet.
Le quartier aussi est agréable.
On est ravis ! Je recommanderai cet hôtel à chaque fosi que je le pourrai.

Cons:

Tout était parfait.

2026-05-06 • via Nuitee
C
Clair • couple • au
8
2026-05-05 • via Nuitee
A
Amanda • solo_traveller • au
8
Cons:

Fridge wasn’t working and some tv stations weren’t working

2026-05-04 • via Nuitee