Okujozankeionsen Kashogyoen

Hotels
•
Independent
9.4 (15 reviews)
857 Jozankei Minami Ward, Sapporo, Hokkaido, 061-2301 , Sapporo , JP
81-120-489227

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Facilities

Hot springs nearby
Free WiFi
Terrace
Garden
Wheelchair accessible
Picnic area
Elevator
Free self parking
Hot springs nearby
Handrails in stairways
See all facilities

Review Highlights

Pros:
Private in-room onsen
Exceptional food (dinner and breakfast)
Attentive, professional staff (English speaking available)
Spacious, modern rooms with good views
Quiet, convenient location with free shuttle
Cons:
No large public onsen (some guests preferred this)
Minor cleanliness issues (silicone mold in toilet seal, occasional light cleaning misses)
Request for more themed activities

Categories

Cleanliness
8.6
Generally clean rooms and onsen but a few mentions of silicone mold in the toilet area and one comment that room cleaning was slightly lacking.
Service
9.9
Repeated praise for attentive, professional and helpful staff, including English-speaking staff and special accommodation for dietary needs.
Location
9.5
Quiet setting close to Sapporo with a free shuttle; praised as a peaceful location and convenient for nearby sights (Futami Suspension Bridge).
Room Quality
9.6
Spacious, comfortable modern rooms with private in-room onsen; multiple guests highlighted large, relaxing rooms and great views.
Amenities
9
Excellent amenities such as in-room onsen and private dining; one guest noted preference for an additional larger public onsen with multiple pools.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.8
Widely praised meals—Italian degustation using local ingredients and exceptional dinner/breakfast; chef accommodated dietary restrictions.
Overall Experience
9.4
Many reviewers called the stay a highlight, praising the combination of food, staff, rooms and onsen; several said they would definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-10 16:59

Property Description

Indulge in Relaxation:
Pamper yourself with onsite massages, body treatments, and facials. Unwind in private indoor spa tubs in individually decorated guestrooms featuring LCD televisions for entertainment.

Convenient Amenities:
Enjoy complimentary wireless internet access, free self-parking, and a scenic picnic area. Relish a satisfying meal at the onsite restaurant, ensuring a hassle-free stay.

Explore the Surroundings:
Conveniently located near Jozankei Shrine, Jozankei Hot Spring, and other attractions. Discover nature at Mt. Sapporo Traverse Hike and Shikotsu-Toya National Park just a short drive away.

Book a serene stay at Okujozankeionsen Kashogyoen to experience luxury and tranquility in Sapporo's charming Jozankei district.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger are not permitted at this property.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • General

    Staff wears personal protective equipment

  • General

    Food service has been amended for enhanced safety

See all policies

Location

Guest Reviews

9.4
Based on 15 reviews
Cleanliness: 8.6
Service: 9.9
Location: 9.5
Room Quality: 9.6
Amenities: 9
Value for Money: 9.4
Food and Beverage: 9.8
Overall Experience: 9.4
A
Alyssa • couple • us
10
We would absolutely come back here and I was sad to leave!
Pros:

It was small and intimate. The surrounding forest was relaxing. The interior was organized and beautiful.

Cons:

Nothing

2026-07-19 • via Nuitee
M
Moonsu • solo_traveller • kr
6
Pros:

조용한 환경

Cons:

식사가 너무 부실함

2026-07-18 • via Nuitee
H
Hyungmin • extended_group • kr
10
조용한 휴식을 취하고 싶을 때 최고의 선택
Pros:

직원분들 모두 너무 친절하고, 식사도 완벽하고, 시설도 깨끗하고 새것 느낌이었어요. 조용한 휴식을 취하고 싶을 때 최고의 선택

2026-07-18 • via Nuitee
D
Dennis • couple • nl
9
2026-07-04 • via Nuitee
D
Daniel • couple • sg
9
Pros:

Service level of the staff, cleanliness, spacious room.

Cons:

The curtain in the room's onsen did not work properly. Could not raise it after lowering

2026-06-25 • via Nuitee
B
BOKYOUNG • family_with_children • kr
10
Pros:

저녁,아침식사 모두 만족스러웠습니다.

Cons:

주변 산책길이 없어서 아쉬웠습니다.

2026-06-24 • via Nuitee
J
Jay Hazelle • family_with_children • us
10
We really loved it there and hoped we stayed longer. The food was delicious and well prepared. The presentation was real
Pros:

Quiet, peaceful, clean, staff was nice and attentive.

Cons:

Nothing

2026-06-21 • via Nuitee
T
TIEN • extended_group • us
10
Remote and beautiful, a perfect getaway resort
Pros:

Beautiful, aesthetically pleasing, clean modern twist on traditional design, amazing food and service

Cons:

Hard to get taxi

2026-06-08 • via Nuitee
T
TAKESHI • couple • jp
10
癒しの旅
Pros:

部屋も非常に落ち着き、また部屋に温泉風呂があり、
良かったです

Cons:

部屋以外に、大浴場が露天風呂でもあれば
もっと最高でした

2026-06-04 • via Nuitee
C
ChangHyun • couple • kr
10
2026-05-31 • via Nuitee
M
MENG HSUAN • solo_traveller • hk
10
2026-05-28 • via Nuitee
R
Randy E • solo_traveller • ph
10
Pros:

Spacious and comfortable rooms. Delicious well prepared meals.

2026-05-21 • via Nuitee
J
JEAN YVES • couple • us
10
Perfection exists!
Pros:

Perfect in any aspect. Great large clean rooms. Fabulous onsen. Marvelous food (breakfast and dinner).
The staff is very professional and attentive. We would definitively go back to this wonderful place!

Cons:

Nothing. Everything was perfect.

2026-05-16 • via Nuitee
T
Thitinun • couple • th
10
2026-04-20 • via Nuitee
P
Prisca • couple • id
10
2026-04-18 • via Nuitee
A
Amanda • couple • tw
10
2026-04-15 • via Nuitee
J
Juan • solo_traveller • us
10
Best Hotel Staff
Pros:

The hotel was amazing but the best part was the staff. They were so attentive and willing to help with anything that I needed.

2026-04-13 • via Nuitee
K
Khemasorn • couple • th
10
2026-04-10 • via Nuitee
A
Alex • extended_group • au
10
2026-03-28 • via Nuitee
Y
Yu-Fan • solo_traveller • tw
10
2026-03-25 • via Nuitee