Springwood Tower Apartment Hotel

Hotels
8.1 (261 reviews)
9 Murrajong Road , Springwood , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious apartments
Cons:
Pillows too hard
No swimming pool
Issues with amenities

Categories

Cleanliness
7.9
Clean and welcoming, but occasional issues noted.
Service
8.4
Friendly receptionists and prompt issue resolution by staff.
Location
8.4
Great location, central for needs.
Room Quality
7.9
Spacious and well-appointed, some issues with comfort.
Amenities
7.9
Basic amenities available, but lacking some conveniences.
Value for Money
8.1
Reasonable value for the quality offered.
Food and Beverage
7.9
Decent options, but some minor inconvenience noted.
Overall Experience
8.3
Overall positive experiences with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:56

Property Description

Luxurious Accommodations
Experience modern, self-contained apartments at Springwood Tower Apartment Hotel, each equipped with free wired internet access, a DVD player, and laundry facilities.

Dining and Entertainment
Indulge in a variety of dining options with 3 restaurants and a gaming lounge bar on-site. Don't forget to visit the covered barbecue area for a relaxing evening.

Fitness and Relaxation
Stay active in the gym or unwind in the sauna room during your stay.

Book now to enjoy the perfect blend of comfort and convenience at Springwood Tower Apartment Hotel, strategically located between Brisbane and Gold Coast.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 261 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.1
Food and Beverage: 7.9
Overall Experience: 8.3
W
Watheq solo_traveller au
7
Pros:

Normally

2026-05-28 via Nuitee
L
Lutumailagi solo_traveller au
9
Perfect and very helpful staff.
Pros:

Cleanliness of the room

Cons:

Nil

2026-05-24 via Nuitee
D
David extended_group au
7
Our stay was good
Pros:

Very spacious apartments
Close to shops and food outlets
Easy parking
Staff were very helpful and friendly

Cons:

Beds and pillows were uncomfortable
Musty smell in the apartment

2026-05-20 via Nuitee
G
GILLIAN couple za
6
5 out of 10 for our stay
Pros:

Overall the accommodation was comfortable and we had a pleasant stay.

Cons:

While the accommodation was generally comfortable, there were a few significant maintenance and cleanliness issues that impacted the stay:
​The Mattress: The mattress is heavily worn and definitely needs to be replaced. It was extremely uncomfortable and made it difficult to get a good night's rest.
​Deep cleaning was lacking. There were huge cobwebs in the corners by the window pelmets, and a dead cockroach in the bathroom that was never picked up during our stay.
​I expected a higher standard of daily service for the price of the accommodation. The daily service was minimal (not mentioned in the welcome letter) —only the bed was made, towels were replaced, and while the dishes were washed, they were left out and never put away. I expected a more thorough cleaning service for the length of our stay.

2026-05-17 via Nuitee
R
Renae family_with_children au
10
2026-05-10 via Nuitee
C
Cathy solo_traveller au
8
Pros:

location and comfort and facilities are great

Cons:

My bed was hard but I do suffer with alot of back pain

2026-05-06 via Nuitee
P
Philip solo_traveller au
7
Comfortable
Cons:

Restaurants

2026-04-29 via Nuitee
M
Mark family_with_children au
9
2026-04-28 via Nuitee
M
Mark couple au
9
2026-04-21 via Nuitee
B
Ben family_with_children au
10
A great stay, surprised at the spacious space in the apartment, good corw from our room
Pros:

No breakfast had there, however there were 2 great restaurants. Indian and Asian.

Cons:

Facilities were great

2026-03-22 via Nuitee
C
Craig solo_traveller au
8
Good
Pros:

N/A

Cons:

N/A

2026-03-18 via Nuitee
L
Lachlan family_with_children au
6
Pros:

The twin spa baths in either bathroom

Cons:

No furniture on the veranda

2026-03-16 via Nuitee
A
Alan family_with_children au
9
2026-02-28 via Nuitee
C
Christopher couple au
7
2026-02-13 via Nuitee
W
Watheq family_with_children au
3
2026-01-29 via Nuitee
R
Rhoda couple au
10
Fantastic will be back when I'm in the area
Pros:

Reception staff were very obliging, and friendly great customer service

Cons:

Nothing I was happy with what I experienced

2026-01-21 via Nuitee
L
Lisa couple au
8
Overall good experience while staying there
Pros:

Very large

Cons:

No air con in the bedroom

2026-01-19 via Nuitee
D
David family_with_children au
10
We will 100% be back here again. We really loved this place.
Pros:

Everything! This was a really nice place to stay, very clean, spacious, comfortable and nicely appointed.

Cons:

It would be good to have a fan in the bedrooms.

2026-01-12 via Nuitee
R
Ray couple au
10
2026-01-08 via Nuitee
V
VIVEK extended_group au
9
comfortable satisfactory
2026-01-05 via Nuitee