Best Western St. Louis Airport North Hotel & Suites

Hotels
Best Western
7.7 (523 reviews)
323 Taylor Rd , Hazelwood , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service
Cons:
Poor housekeeping
Unpleasant experiences due to construction

Categories

Cleanliness
6.66
Housekeeping issues mentioned and trash not removed.
Service
9.13
Staff were friendly and helpful in multiple reviews.
Location
7.17
Hotel was far from the city center and airport.
Room Quality
7.62
Rooms were clean but bed and pillows were uncomfortable.
Amenities
8.15
Pool and microwave received positive comments.
Value for Money
8.61
Reasonable price for the quality offered.
Food and Beverage
6.66
Breakfast was not good and limited breakfast options reported.
Overall Experience
7.63
Mixed experiences, some enjoyable aspects overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:46

Property Description

Welcome to Best Western St. Louis Airport North Hotel & Suites!

Convenient Location: Located in Hazelwood, just 4 km away from Lambert-St. Louis International Airport and 22 km from Saint Louis.

Complimentary Amenities: Enjoy free WiFi throughout the property and start your day right with a delicious continental breakfast.

Easy Access to Airport and City: Perfect for travelers looking for a comfortable stay near the airport and a short distance from the bustling city of Saint Louis.

Book your stay now at Best Western St. Louis Airport North Hotel & Suites for a convenient and enjoyable experience!

Important information:

Please note this property does not accept reservations with local residents within 25 miles radium of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 523 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 7.63
C
Carrie extended_group us
5
Not worth it
Cons:

Shower leaked and water all over the floor

2026-07-21 via Nuitee
L
Loretta solo_traveller us
5
Run
Pros:

Breakfast and housekeeping team

Cons:

Front desk staff unprofessional. My elderly Aunt needed to use bathroom upon arrival and was denied by tall young foreign gentleman at Front desk. Was told bathroom was inoperable. No alternative given even when requested! She drove to gas station and didn't make it! No apologies or anything. He thought it was funny.
Filthy carpets in room. Saw rats outside in bushes while sitting in my car. African American Front desk clerk said he could have offered another bathroom used by employees or opened a room. She made me feel bad saying she would have walked out and went somewhere else. This is their employee telling me this in front of my Aunt! I booked through Booking.com and good luck reaching someone to modify anything after checking in. In summary, never will I use this facility or recommend it again.

2026-07-20 via Nuitee
R
ROY family_with_children us
7
Good location and quiet guests.
Pros:

Good location.
Spacious rooms.

Cons:

A soft chair in the room would be useful.

2026-07-18 via Nuitee
J
Jackson solo_traveller us
7
Pros:

Customer service at front desk was very good.

Cons:

The bed mattress could be a better quality but not horrible.

2026-07-16 via Nuitee
D
Daniel family_with_children nl
7
Comfortable.
Pros:

Breakfast and the beds were super comfortable.

Cons:

Actually nothing bad to say, maybe the pool had to much chlorine and only one washing machine and dryer (for the purpose of my stay)

2026-07-16 via Nuitee
S
Smith solo_traveller us
1
This best Western is horrible!
Pros:

The receptionist was friendly, but accommodating.

Cons:

The room stank, The sheets were stained as if somebody just had sex there, and had to kill a huge recluse spider on the wall by our bed. Reception said there was no refund , and no other room available. We did not stay there.

2026-07-16 via Nuitee
S
Skyler solo_traveller us
9
2026-07-12 via Nuitee
A
Alice family_with_children us
8
2026-07-10 via Nuitee
K
Kimberly solo_traveller us
10
Pros:

Easy on easy off of the highway and was pretty convenient to everything we were doing in St. Louis. We stayed July 4th and could see fireworks from our room. We just opened up the curtains and didnt have to fight traffic to see the night sky light up.

2026-07-09 via Nuitee
B
Bianca family_with_children us
7
Pros:

Breakfast was OK there could've been more options

Cons:

There was toast, waffles sausage, eggs for breakfast

2026-07-09 via Nuitee
E
Emilbek family_with_children kg
7
Moderate for one night, not clean, especially pool
Pros:

Staff is really good

Cons:

Not clean at all, pool requires better filtering and cleaning, breakfast not good

2026-07-08 via Nuitee
D
Danon couple us
10
2026-07-05 via Nuitee
P
Priscilla solo_traveller us
7
Pros:

Clean & spacious room; breakfast was convenient

Cons:

Lighting in the bathroom was too soft, not enough towels & had to ask for sheets for the chair that pulled out to a bed; breakfast could include a gluten free option besides just eggs

2026-06-22 via Nuitee
M
Mandi family_with_children us
10
2026-06-20 via Nuitee
R
Ryan family_with_children us
1
Never will stay there again. Worst hotel experience
Pros:

Breakfast ok.

Cons:

Too noisy, lights weren't all working in bathroom. Very expensive for what you got

2026-06-15 via Nuitee
A
Andrea solo_traveller us
5
2026-06-12 via Nuitee
C
Carol family_with_children us
6
It was ok. Beds were comfortable and kids said bunk beds were also comfortable.
Pros:

The family suite was good, kids had their own space

Cons:

Surrounding neighborhood seemed a little sketchy but everything was ok during the stay. Did have to let front desk know that there was possibly someone smoking neat our room.

2026-06-08 via Nuitee
S
Shane couple us
4
Will not stay at this location again.
Pros:

Breakfast was not fully ready. Sausage was way overcooked. No bacon at all. Yogurt machine did not work. Guest next door to our room was arguing and screaming most of the night. Pool water cloudy and did not appear clean.

Cons:

So much could have been better. All stated above.

2026-06-08 via Nuitee
R
Richard family_with_children us
8
2026-06-07 via Nuitee
A
Asia solo_traveller us
9
2026-06-06 via Nuitee