Best Western St. Louis Airport North Hotel & Suites

Hotels
•
Best Western
7.7 (536 reviews)
323 Taylor Rd , Hazelwood , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service
Cons:
Poor housekeeping
Unpleasant experiences due to construction

Categories

Cleanliness
6.66
Housekeeping issues mentioned and trash not removed.
Service
9.13
Staff were friendly and helpful in multiple reviews.
Location
7.17
Hotel was far from the city center and airport.
Room Quality
7.62
Rooms were clean but bed and pillows were uncomfortable.
Amenities
8.15
Pool and microwave received positive comments.
Value for Money
8.61
Reasonable price for the quality offered.
Food and Beverage
6.66
Breakfast was not good and limited breakfast options reported.
Overall Experience
7.63
Mixed experiences, some enjoyable aspects overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:46

Property Description

Welcome to Best Western St. Louis Airport North Hotel & Suites!

Convenient Location: Located in Hazelwood, just 4 km away from Lambert-St. Louis International Airport and 22 km from Saint Louis.

Complimentary Amenities: Enjoy free WiFi throughout the property and start your day right with a delicious continental breakfast.

Easy Access to Airport and City: Perfect for travelers looking for a comfortable stay near the airport and a short distance from the bustling city of Saint Louis.

Book your stay now at Best Western St. Louis Airport North Hotel & Suites for a convenient and enjoyable experience!

Important information:

Please note this property does not accept reservations with local residents within 25 miles radium of the hotel.
This property exclusively accommodates dogs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 536 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 7.63
W
Wells • solo_traveller • us
7
no written comments
Pros:

Breakfast was good, bed comfortable

Cons:

location

2026-09-10 • via Nuitee
O
Ounjaniese • family_with_children • us
1
The overall stay was just ok, we couldn’t get clean towels. Everytime we asked they always said they didn’t have enough.
Pros:

The property was not what others had stated in the reviews. It doesn’t look like the what the pictures depicted when making the reservation.

Cons:

It was old, the bathroom needs to be remodeled. The first room we were placed the shower didn’t work. The refrigerator and the iron in the second room didn’t work.

2026-09-08 • via Nuitee
C
Constance • solo_traveller • us
4
2026-09-08 • via Nuitee
J
Jacob • family_with_children • us
1
Won’t stay here again
Pros:

Location was pretty good

Cons:

The ac barely worked we were hot most of the night. The room walls and floors had lots of stained and missing paint.

2026-09-07 • via Nuitee
A
Ann • solo_traveller • us
10
2026-09-02 • via Nuitee
M
Mary • extended_group • us
9
Pros:

The location was very good.

Cons:

The breakfast was very basic with limited choices. The yogurt machine was not working and there was no peanut butter so there was only 1 choice for protein and I don't want sausage links. Good apples. It was odd that the elevator inspection & how to address emergency situations plaque was totally missing.

2026-08-27 • via Nuitee
B
Brooklynn • family_with_children • us
10
Awesome!
Pros:

That it didn’t have any pets and the staff were nice the food was good and the rooms were nice.

Cons:

N/a

2026-08-21 • via Nuitee
T
Tiara • couple • us
10
I will definitely be booking with this hotel again it was very nice and easy and all of the employees were really pleasa
Pros:

It was quite and peaceful

Cons:

Parking space

2026-08-16 • via Nuitee
D
Duke • solo_traveller • us
3
Pros:

Front staff was very nice and respectful.

Cons:

There wasnt enough breakfast for everyone. Our fridge wasnt working, the TV kept turning off and the sheets to the bottom bunk was dirty. Every single hallway smelt like weed everywhere you went. We had kids with us and this was super conerning

2026-08-10 • via Nuitee
Q
QaShon • family_with_children • us
10
2026-08-10 • via Nuitee
B
Beverly • couple • us
7
2026-08-06 • via Nuitee
C
Carrie • extended_group • us
5
Not worth it
Cons:

Shower leaked and water all over the floor

2026-07-21 • via Nuitee
L
Loretta • solo_traveller • us
5
Run
Pros:

Breakfast and housekeeping team

Cons:

Front desk staff unprofessional. My elderly Aunt needed to use bathroom upon arrival and was denied by tall young foreign gentleman at Front desk. Was told bathroom was inoperable. No alternative given even when requested! She drove to gas station and didn't make it! No apologies or anything. He thought it was funny.
Filthy carpets in room. Saw rats outside in bushes while sitting in my car. African American Front desk clerk said he could have offered another bathroom used by employees or opened a room. She made me feel bad saying she would have walked out and went somewhere else. This is their employee telling me this in front of my Aunt! I booked through Booking.com and good luck reaching someone to modify anything after checking in. In summary, never will I use this facility or recommend it again.

2026-07-20 • via Nuitee
R
ROY • family_with_children • us
7
Good location and quiet guests.
Pros:

Good location.
Spacious rooms.

Cons:

A soft chair in the room would be useful.

2026-07-18 • via Nuitee
D
Daniel • family_with_children • nl
7
Comfortable.
Pros:

Breakfast and the beds were super comfortable.

Cons:

Actually nothing bad to say, maybe the pool had to much chlorine and only one washing machine and dryer (for the purpose of my stay)

2026-07-16 • via Nuitee
J
Jackson • solo_traveller • us
7
Pros:

Customer service at front desk was very good.

Cons:

The bed mattress could be a better quality but not horrible.

2026-07-16 • via Nuitee
S
Smith • solo_traveller • us
1
This best Western is horrible!
Pros:

The receptionist was friendly, but accommodating.

Cons:

The room stank, The sheets were stained as if somebody just had sex there, and had to kill a huge recluse spider on the wall by our bed. Reception said there was no refund , and no other room available. We did not stay there.

2026-07-16 • via Nuitee
S
Skyler • solo_traveller • us
9
2026-07-12 • via Nuitee
A
Alice • family_with_children • us
8
2026-07-10 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

Easy on easy off of the highway and was pretty convenient to everything we were doing in St. Louis. We stayed July 4th and could see fireworks from our room. We just opened up the curtains and didnt have to fight traffic to see the night sky light up.

2026-07-09 • via Nuitee