Gunawangsa Manyar Hotel Surabaya

Hotels
•
Independent
7.6 (20 reviews)
Jl. Menur Pumpungan 62, Manyar, Surabaya, East Java, 60118 , Surabaya , ID
62-31-2957272

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Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Uncleanliness
Old amenities
Rusty interior
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7
Guests had mixed feedback on cleanliness, with some mentioning it as a positive aspect and others highlighting cleanliness issues.
Service
7.5
Service received positive comments for the friendly staff, but there were complaints about wait times and inconsistent service quality.
Location
8.1
The hotel's location near key landmarks and public transport was highly praised by guests.
Room Quality
6.5
Rooms were described as comfortable by some, but others mentioned maintenance issues and outdated amenities.
Amenities
6.5
Mixed reviews on amenities, with some guests appreciating the gym and pool while others were disappointed by the lack of spa services.
Value for Money
6
Guests had varied opinions on the value for money, with some feeling the price was high for the services offered and others considering it reasonable.
Food and Beverage
5.5
Breakfast and restaurant services received mixed reviews, with some guests praising them while others desired more variety.
Overall Experience
6.8
Guests generally had a middling experience, with some having positive feedback and others expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 07:55

Property Description

Experience the perfect blend of comfort and convenience at Gunawangsa Manyar Hotel Surabaya, your ideal getaway in the heart of the city.

Relaxing Facilities
Dive into our refreshing outdoor pool or energize your day at our well-equipped fitness center. Whether you're looking to unwind or stay active, our recreational offerings cater to all your needs.

Culinary Delights
Savor exquisite local and international flavors at our on-site restaurant, or grab a delicious snack at our café. Enjoy the luxury of 24-hour room service and unwind with a drink in our inviting bar/lounge.

Business & Connectivity
Stay productive with our 24-hour business center and complimentary Wi-Fi throughout the hotel. With convenient airport shuttle services and free valet parking, your travels are hassle-free.

Book your stay at Gunawangsa Manyar Hotel Surabaya today for an unforgettable experience!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 20 reviews
Cleanliness: 7
Service: 7.5
Location: 8.1
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6
Food and Beverage: 5.5
Overall Experience: 6.8
V
Verayanti • solo_traveller • id
10
2026-05-05 • via Nuitee
S
Suhariyanto • solo_traveller • id
7
2026-04-16 • via Nuitee
Z
Zamilatun • couple • id
7
2025-12-24 • via Nuitee
N
Ngurah • family_with_children • id
8
2025-11-29 • via Nuitee
N
Ngurah • family_with_children • id
8
2025-11-29 • via Nuitee
M
Mathew • extended_group • au
4
Pros:

Staff were friendly and helpful.

Cons:

The room wasn’t clean and the aircon didn’t work as good as I hoped.

2025-11-04 • via Nuitee
B
Baiq • family with young children • id
8
Very good
Pros:

Clean

Cons:

-

2025-02-07 • via Nuitee
M
Michael • family with young children • nz
5
Below expectation
Pros:

Staff was nice

Cons:

Unclean
Old amenities, rusty interior

2025-01-05 • via Nuitee
S
Sienny
2
Pros:

Air conditioning doesn't work and the card keep need reset..must went to lobby to many time..terrible

2024-10-14 • via Nuitee
F
Florensia • review category business travellers • id
8
Very good
2024-10-10 • via Nuitee
D
David • solo traveller • gb
8
Very good
2024-08-25 • via Nuitee
U
Uhuy • solo traveller • jp
10
Exceptional
2024-05-26 • via Nuitee
N
Norrijah • with friends • my
6
Need refurbishment
Pros:

I have stayed here in 2018band I like this place before but the condition now is different. Need to do refurbishment.

Cons:

location

2024-05-21 • via Nuitee
H
Harun • solo traveller • tr
3
Is this 3 star hotel? Don't even think about booking
Pros:

It's location was okay. At least near my prospective apartment.

Cons:

Shower is like a graveyard. Room was molded. Walls seem like you are in jail. House keeping is abnormally early.

2024-03-18 • via Nuitee
S
Samuel • family with young children • my
9
Superb
Pros:

All was good ... My stay was great

2024-03-09 • via Nuitee
N
Nurul • review category business travellers • my
3
Poor
2024-01-08 • via Nuitee
J
Josephine • review category business travellers • id
1
Bad
2023-12-19 • via Nuitee
T
Taghrid • young couple • no
1
Awful
Pros:

Food

Cons:

Everything is not like the picture

2023-09-11 • via Nuitee
Z
Zalina • review category business travellers • my
8
ok
Pros:

ok

Cons:

nothing

2023-09-10 • via Nuitee
W
Wai • with friends • my
7
Good
Pros:

Room is big and wide for 2 persons

Cons:

No hair dryer.
Kettle is too old & not functioning properly.
Shower room too small

2023-08-22 • via Nuitee