Kobe Motomachi Tokyu REI Hotel

Hotels
8.4 (2114 reviews)
Chuo-ku Sakaemachi-dori 1-2-35 , Kobe , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Minor delays during check-in
Limited parking options

Categories

Cleanliness
7.48
Some reviews mentioned issues with cleanliness, especially in shower areas.
Service
8.95
Positive feedback regarding staff responsiveness and friendliness.
Location
8.99
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.44
Rooms were generally spacious and comfortable, with some concerns noted.
Amenities
8.47
Good amenities including clean coffee facilities and spacious common areas.
Value for Money
8.43
The hotel is considered a good deal for its location and facilities.
Food and Beverage
7.98
Breakfast received positive comments, although timing was suggested for improvement.
Overall Experience
8.45
Overall a satisfying experience with minor issues that did not overshadow positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:19

Property Description

Convenient Location
Located just a 3-minute walk from JR Motomachi Station, Kobe Motomachi Tokyu REI Hotel offers easy access to transportation, making it a perfect choice for travelers.

Modern Amenities
Enjoy modern amenities such as flat-screen TVs, free Wi-Fi, and complimentary tea and coffee in every room, ensuring a comfortable stay for guests.

Additional Services
Benefit from 24-hour front desk services, luggage storage, and laundry facilities. Explore the surrounding area easily with the hotel's proximity to popular attractions like Meriken Park and Kobe Port Tower.

Book your stay at Kobe Motomachi Tokyu REI Hotel now for a convenient and comfortable experience.

Important information:

Guests can send their luggage to the hotel prior to arrival. They must state the booker's name in alphabetic characters and the date of check-in on the label of the luggage, and the delivery fee must be paid by the sender at time of shipping.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

8.4
Based on 2114 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
A
Agustin • solo_traveller • es
8
2026-05-23 • via Nuitee
Y
Yumoto • solo_traveller • jp
9
Pros:

場所も便利で、清潔でした。

Cons:

エアコンの翼が壊れていて、ベッドに寝ると風が直撃なのが辛かった

2026-05-22 • via Nuitee
L
LIU • solo_traveller • tw
7
交通便捷，附近都是可逛街的地方、百貨、中華街
Pros:

早餐很棒，多樣選擇，檸檬薄荷水好喝，還有兵庫縣牛乳和優格，咖哩飯、茶泡飯

Cons:

wifi需要改善，儘管有說明不明原因而造成網路不穩，畢竟對國外旅客來說，網路穩定比較重要

2026-05-22 • via Nuitee
K
KOJI • solo_traveller • jp
4
まあ、こんなものかな
Pros:

駅から近く、静かだった

Cons:

チェックイン、アウトはわかりづらい
お湯がポットで沸かすがぬるい

2026-05-21 • via Nuitee
Y
Yukiko • solo_traveller • jp
6
2026-05-21 • via Nuitee
N
Narain • solo_traveller • us
10
2026-05-21 • via Nuitee
Y
Yunn An • solo_traveller • jp
10
2026-05-21 • via Nuitee
A
asagi • solo_traveller • jp
10
2026-05-20 • via Nuitee
S
Sheng-Wen • solo_traveller • tw
8
2026-05-19 • via Nuitee
M
Mizuki • couple • jp
9
ラウンジに置いてあるボードゲームなども楽しく、リラックスできました。何より立地が良いです。WiFiが故障中で使えなかったのが残念。
Pros:

ロケーションが良い。ホテル内のラウンジで22時までドリンクが無料で飲めて、仕事のオンラインの打ち合わせなども問題なくできた。隣にスターバックス、前にはセブンイレブンがあり、10分歩くとハーバーがある最高の立地でした。

Cons:

部屋のWiFiが故障中で使えませんでした。ホテルのチェックインの際に、現在WiFiが使えない事案が発生していると案内され、部屋で繋げたら確かに使えませんでした。なので、２階の宿泊者用ラウンジで仕事をせざるを得ませんでした。WiFiがないのはかなり不便です。サービスの一部が機能していない状況ですので、ホテルとして直ちに修理するか、取り替えが必要だと思います。

2026-05-19 • via Nuitee
E
Eric • couple • fr
9
Pros:

Hôtel très bien situé, très fonctionnel avec un budget très raisonnable

2026-05-19 • via Nuitee
R
RYO • solo_traveller • jp
9
2026-05-19 • via Nuitee
G
Granato • solo_traveller • br
10
Melhor impossível!
Pros:

Localização, o banheiro, o atendimento. Tudo de primeira !!! Voltarei com certeza.

2026-05-18 • via Nuitee
T
TAKANORI • solo_traveller • jp
9
2026-05-18 • via Nuitee
T
TING HSUAN • extended_group • tw
9
2026-05-18 • via Nuitee
Y
yuka • solo_traveller • jp
10
2026-05-18 • via Nuitee
T
tigs • solo_traveller • gb
10
Pros:

Absolutely tip top hotel for comfort, cleanliness
service and location. Highly recommended

Cons:

Unfortunate was a problem with WiFi connection0

2026-05-18 • via Nuitee
きゅうりん • solo_traveller • jp
9
観光や買い物に便利なロケーションと快適な居住性
Pros:

空いているからと部屋をレベルアップしてくれた。スタッフのサポートが行き届いています。

2026-05-18 • via Nuitee
M
meihui • solo_traveller • tw
8
2026-05-17 • via Nuitee
K
Klibkomut • couple • th
9
2026-05-17 • via Nuitee