Four Points by Sheraton Brisbane

Hotels
•
Four Points by Sheraton
8.2 (1956 reviews)
99 Mary Street , Brisbane , au
+61 7 3164 4000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Noise from construction
Issues with cleanliness
Parking costs

Categories

Cleanliness
7.78
Some reviews mentioned issues with cleanliness and a noticeable odor in the bathroom.
Service
8.25
Most reviewers found the staff to be friendly and helpful, with positive comments on check-in procedures.
Location
8.79
Multiple reviews highlighted the excellent location close to amenities and public transport.
Room Quality
8.24
General sentiment indicates rooms are comfortable, although some issues with noise and pillow quality were noted.
Amenities
7.77
Guests expressed some disappointment about the pool not being on-site and the availability of pillows.
Value for Money
7.73
The accommodation was reasonably priced, but some reviewers felt parking was excessively high.
Food and Beverage
8.78
Breakfast received consistent praise as being excellent and great value for money.
Overall Experience
8.25
Overall, guests reported a comfortable and pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Central Location
Located in the heart of Brisbane's CBD, Four Points by Sheraton Brisbane is just minutes away from popular attractions like Eagle Street Pier and Queen Street Mall.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen TV and an iPod docking station. Guests can unwind on the signature bed and stay connected with complimentary WiFi.

Dining Experience
Indulge in international cuisine at The Eatery and choose from a variety of local and international beverages. Don't forget to start your day with a delicious buffet breakfast.

Experience convenience and comfort at Four Points by Sheraton Brisbane. Book now to secure your stay at this vibrant hotel.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1956 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
U
Upendra • solo_traveller • in
9
Pros:

Room was neat and clean. Breakfast was decent

2026-07-24 • via Nuitee
A
Allen • solo_traveller • au
8
2026-07-24 • via Nuitee
L
Lauren • solo_traveller • au
8
Pros:

The valet service was excellent

Cons:

The shower was below expectations

2026-07-23 • via Nuitee
K
Kelly • couple • au
10
2026-07-21 • via Nuitee
L
Lisa • family_with_children • au
10
Fabulous location and really comfortable stay helped by very kind staff
Pros:

Ideal location to get anywhere in the city on foot and public transport within easy reach. Really cost effective and comfortable option and smooth elevator! Staff went above and beyond.

Cons:

Not applicable

2026-07-20 • via Nuitee
W
William • couple • au
10
2026-07-19 • via Nuitee
M
Marijana • solo_traveller • au
9
2026-07-16 • via Nuitee
A
Ashmi • solo_traveller • de
6
Pros:

Location is great, staff is friendly, rooms are big and comfy.

Cons:

Unfortunately, I was assigned a room with a wheelchair-accessible bathroom, where the shower pressure was extremely low. It also took a very long time for the water to become warm, making showering quite inconvenient. Given the high price charged per night, this was disappointing and not what I would expect from a hotel in this price range.

2026-07-15 • via Nuitee
R
Rachael • couple • nz
9
2026-07-13 • via Nuitee
D
Deborah • couple • au
8
2026-07-13 • via Nuitee
M
Mel And Ryan Calkin • extended_group • au
6
2026-07-13 • via Nuitee
E
Elder • couple • au
7
2026-07-11 • via Nuitee
S
Steven • couple • nz
10
Great location easy walking distance to everything in the CBD close to eateries and public transport
Pros:

Tidy and clean and great location within the CBD

Cons:

N/A

2026-07-11 • via Nuitee
J
JENNIFER • couple • au
9
Fabulous
Pros:

Great location, friendly staff, good value for money

Cons:

Nothing

2026-07-10 • via Nuitee
T
Turner • couple • au
8
Amazing facilities, central location and amazing staff, I would absolutely stay again.
Pros:

The staff was extremely helpful and friendly. The valet was very convenient and efficient as well as the valet staff being incredible. The room was comfortable and had lots of great amenities. Extremely comfy bed.

Cons:

I really enjoyed the whole experience there was nothing that I didn't think was up to par or sufficient. Fantastic all round.

2026-07-10 • via Nuitee
M
Manisha • solo_traveller • nz
10
Fabulous
Pros:

Location

Cons:

Nothing really

2026-07-09 • via Nuitee
K
Krishna • couple • au
10
Perfect services
Pros:

Great service

Cons:

Just the noise of road works

2026-07-09 • via Nuitee
T
Tara • couple • au
10
Just what we needed - close to our event.
Pros:

Clean, tidy

Cons:

N/A

2026-07-09 • via Nuitee
K
Kingsley • couple • au
10
Great stay in the city with ease of access to cbd, public transport and botanical garden. Price was fantastic (got it on
Pros:

Ease of access & the front desk allowed us to check in early

Cons:

N/A

2026-07-05 • via Nuitee
R
Rybka • family_with_children • au
9
I had the most lovely stay at the Sheraton. I was tossing up between staying at the Meriton on Herschel and the W Hotel,
Pros:

I really liked everything about the property

Cons:

I didn’t like that it was a bit cold

2026-07-01 • via Nuitee