Four Points by Sheraton Brisbane

Hotels
•
Four Points by Sheraton
8.2 (2005 reviews)
99 Mary Street , Brisbane , au
+61 7 3164 4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Noise from construction
Issues with cleanliness
Parking costs

Categories

Cleanliness
7.78
Some reviews mentioned issues with cleanliness and a noticeable odor in the bathroom.
Service
8.25
Most reviewers found the staff to be friendly and helpful, with positive comments on check-in procedures.
Location
8.79
Multiple reviews highlighted the excellent location close to amenities and public transport.
Room Quality
8.24
General sentiment indicates rooms are comfortable, although some issues with noise and pillow quality were noted.
Amenities
7.77
Guests expressed some disappointment about the pool not being on-site and the availability of pillows.
Value for Money
7.73
The accommodation was reasonably priced, but some reviewers felt parking was excessively high.
Food and Beverage
8.78
Breakfast received consistent praise as being excellent and great value for money.
Overall Experience
8.25
Overall, guests reported a comfortable and pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Central Location
Located in the heart of Brisbane's CBD, Four Points by Sheraton Brisbane is just minutes away from popular attractions like Eagle Street Pier and Queen Street Mall.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen TV and an iPod docking station. Guests can unwind on the signature bed and stay connected with complimentary WiFi.

Dining Experience
Indulge in international cuisine at The Eatery and choose from a variety of local and international beverages. Don't forget to start your day with a delicious buffet breakfast.

Experience convenience and comfort at Four Points by Sheraton Brisbane. Book now to secure your stay at this vibrant hotel.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.2
Based on 2005 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
S
Sibonginkosi • solo_traveller • zw
1
Not recommended
Pros:

Location to my work

Cons:

They do not clean the room.
Corridors and lifts are dirty

2026-08-29 • via Nuitee
K
kai yin • solo_traveller • hk
10
Pros:

地理位置很好，行購物區很快就到達，去河畔都很方便。

2026-08-29 • via Nuitee
C
Chia Min • family_with_children • tw
10
飯店人員都好友善，small talk也不會讓人有壓力；飯店內整潔乾淨，房間從寢具、衛浴到電視等等，都非常舒適完善。為了迎接奧運，城市需要更多的建設所以會有施工的聲音，飯店很貼心準備眼罩與耳塞，我雖然用不到（因為並不真的造成噪音困擾），但覺
Pros:

1.親切溫暖的問候
2.絕佳的位置

Cons:

無

2026-08-27 • via Nuitee
J
Jane • couple • au
9
We felt very well looked after by the staff
Pros:

I think it would be nice to have a few more tea bags and milk and buscuits for use

2026-08-27 • via Nuitee
A
anniemiller71 • solo_traveller • au
10
Pros:

Everything

Cons:

Nothing

2026-08-27 • via Nuitee
R
Reno • couple • au
10
2026-08-26 • via Nuitee
H
Hasson • solo_traveller • au
10
2026-08-26 • via Nuitee
M
Matthew • solo_traveller • id
10
2026-08-25 • via Nuitee
S
Stephanie • extended_group • gb
9
2026-08-24 • via Nuitee
C
Chris • couple • au
10
Very easy and relaxing
2026-08-23 • via Nuitee
T
taimil • couple • au
8
Perfect for a shorty city stay.
Pros:

Convenient location, very clean rooms and extremely comfortable beds. So quiet too! Can’t fault the place. It’s nothing flashy but still modern and exactly what you would expect by Sheraton. I’d stay here again.

Cons:

Nothing comes to mind.

2026-08-23 • via Nuitee
M
Mark • couple • au
9
2026-08-22 • via Nuitee
T
Tanya • couple • au
8
2026-08-22 • via Nuitee
D
Dako • couple • au
10
2026-08-20 • via Nuitee
E
Emily • couple • au
8
Staff were very accomodating and friendly.
Pros:

Great location and friendly staff.

Cons:

Nothing.

2026-08-19 • via Nuitee
R
Rochelle • solo_traveller • au
10
2026-08-17 • via Nuitee
J
James • couple • au
9
2026-08-17 • via Nuitee
R
Rebecca • couple • au
9
Pros:

Friendly and helpful staff- Lily especially at the front desk.
Clean facilities and great location.

2026-08-17 • via Nuitee
D
Dianna • couple • au
7
2026-08-17 • via Nuitee
E
Elza • solo_traveller • au
9
Clean, Comfortable, Functional
Pros:

We haven't stayed here for a few years and I was concerned by some recent reviews. Fortunately, this remains the same pleasant, well-maintained hotel that it has always been. The rooms aren't large, but they are well-designed and functional. The beds are extremely comfortable. We tried the buffet breakfast for the first time and it was very good - plenty of variety and lots of gluten-free options for my coeliac partner.

Cons:

If you need somewhere to sleep, study or catch up on work, this is the hotel for you. It doesn't have views, pools, spas and other trappings you might like for a staycation. Go to the Westin next door if that is what you are seeking.

2026-08-16 • via Nuitee