Four Points by Sheraton Brisbane

Hotels
Four Points by Sheraton
8.2 (1919 reviews)
99 Mary Street , Brisbane , au

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Noise from construction
Issues with cleanliness
Parking costs

Categories

Cleanliness
7.78
Some reviews mentioned issues with cleanliness and a noticeable odor in the bathroom.
Service
8.25
Most reviewers found the staff to be friendly and helpful, with positive comments on check-in procedures.
Location
8.79
Multiple reviews highlighted the excellent location close to amenities and public transport.
Room Quality
8.24
General sentiment indicates rooms are comfortable, although some issues with noise and pillow quality were noted.
Amenities
7.77
Guests expressed some disappointment about the pool not being on-site and the availability of pillows.
Value for Money
7.73
The accommodation was reasonably priced, but some reviewers felt parking was excessively high.
Food and Beverage
8.78
Breakfast received consistent praise as being excellent and great value for money.
Overall Experience
8.25
Overall, guests reported a comfortable and pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Central Location
Located in the heart of Brisbane's CBD, Four Points by Sheraton Brisbane is just minutes away from popular attractions like Eagle Street Pier and Queen Street Mall.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen TV and an iPod docking station. Guests can unwind on the signature bed and stay connected with complimentary WiFi.

Dining Experience
Indulge in international cuisine at The Eatery and choose from a variety of local and international beverages. Don't forget to start your day with a delicious buffet breakfast.

Experience convenience and comfort at Four Points by Sheraton Brisbane. Book now to secure your stay at this vibrant hotel.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1919 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
G
Greg solo_traveller au
9
2026-06-13 via Nuitee
D
David couple au
10
It was very convenient
Pros:

It was nice and tidy, good location

Cons:

NA

2026-06-12 via Nuitee
K
Kelly couple au
9
Great stay, will look to stay again.
Pros:

It was great, constructions going on nearby but could not hear them. Room was dark for morning sleep ins. it was great. Very central to everything.

Cons:

Cleaners kept taking the extra key left in the key slot. Key could have been left on the study table. I now do understand that they probably are required to take keys out when leaving the room, but they could've left our spare key on the table.

2026-06-08 via Nuitee
C
Chris couple au
1
Basic accommodation - too expensive
Pros:

Not much other than the location .

Cons:

Massive pillows so very difficult if you are used to low profile pillows . Housekeeping were not helpful .

2026-06-07 via Nuitee
L
Logan couple au
7
2026-06-07 via Nuitee
N
Nelia solo_traveller au
9
2026-06-06 via Nuitee
J
Janice solo_traveller au
9
Excellent experience staying here, great value for money. Breakfast was great.
Pros:

Excellent experience staying here, great value for money. Breakfast was great.

2026-06-06 via Nuitee
V
Vanina solo_traveller nc
8
Pros:

Accueil chaleureux de Lily à mon arrivée ; elle a été particulièrement gentille et efficace !
Une chambre super, un lit ultra confortable et une situation géographique top
Un vrai plaisir de séjourner dans cet hôtel :-)

2026-06-05 via Nuitee
N
Narelle solo_traveller au
10
Pros:

Staff friendly, room spacious and clean. Great location

2026-06-05 via Nuitee
P
Praveeta couple au
10
We loved our stay at the Sheraton Brisbane. It is located close to Star Casino, Botanic Gardens and is about 20 mins wal
Pros:

The room was spacious, clean and the bed was comfortable.

2026-06-05 via Nuitee
R
Rachel solo_traveller au
8
2026-06-04 via Nuitee
M
Madeline solo_traveller au
10
Very comfortable one night stay
Pros:

Everything at this hotel was very nice. Staff, facilities and room were all lovely. As a solo traveller, I felt extremely safe in my room. The bed was very comfortable, and the bathroom was spacious and splendid. In the room were complimentary water, an eye mask, earplugs, slippers, safe and ironing equipment. I will happily book here again.

Cons:

The duvet on the bed left me feeling a bit cold. It would have been fantastic if there was a throw blanket provided in the wardrobe.

2026-06-04 via Nuitee
C
Caitlin couple au
10
2026-06-03 via Nuitee
O
Ofa “Reena” solo_traveller au
6
We attended a concert in Southbank , convenient
Pros:

Central location , good restaurants etc

Cons:

Busy Main Street and construction work all around

2026-06-03 via Nuitee
A
Aromica solo_traveller in
8
Lovely staff and location
Pros:

Very centrally located; loved walking out into the main areas of Brisbane

Cons:

I didn’t like my room facing the back buildings, and into people’s flats. But it was very comfortable

2026-06-02 via Nuitee
I
Inaliguyau solo_traveller au
8
Restful
Pros:

The proximity to many places and the valet parking

Cons:

Nil

2026-06-01 via Nuitee
J
JIAN QIN couple my
10
Value for money
Pros:

Strategic location right by the CBD. Room is clean and tidy.

Staff are accommodating and responsive. Kudos to Michael!

Cons:

Limited parking spota

2026-06-01 via Nuitee
G
Gene couple au
8
Short quick stay for wedding
Pros:

Everything, staff went out of way for us letting us leave bags and car at hotel before check in and also after check out as we had few things to in the city before heading home

Cons:

N/A

2026-06-01 via Nuitee
C
Chris solo_traveller au
10
2026-06-01 via Nuitee
B
Brendan solo_traveller au
10
Excellent
Pros:

Everything was epic

Cons:

No pool

2026-06-01 via Nuitee