Servatur Altamar

Hotels
8.2 (398 reviews)
Avenida La Cornisa, 21 , Maspalomas , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great restaurant and breakfast
Good family facilities
Cons:
Poor cleanliness
Elevators out of service
Limited pool service

Categories

Cleanliness
6.95
Several reviews mention poor cleanliness, particularly the lack of proper room cleaning and maintenance issues with lifts.
Service
8.95
Staff is frequently highlighted as friendly and helpful, providing a positive experience despite other issues.
Location
8.95
Multiple reviews praise the beautiful location and convenient access to the beach and local attractions.
Room Quality
7.95
Rooms are described as comfortable with great views, though there are some mentions of issues like elevator malfunction.
Amenities
7.95
Amenities like pools and terraces are rated positively, but some reviews mention inadequate lift service.
Value for Money
7.95
Consistent feedback indicates a good value relative to the location and services provided, offsetting some drawbacks.
Food and Beverage
8.45
The food is generally praised, with particular mention of breakfast and restaurant dining experiences.
Overall Experience
8.45
Despite some issues, guests enjoyed their stay overall and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Impressive Sea Views and Outdoor Pools
Hotel Altamar offers stunning sea views from its location above Amadores Bay. Guests can relax in 2 outdoor swimming pools surrounded by beautiful gardens.

Spacious Apartments with Modern Amenities
The spacious apartments at Altamar feature ceiling fans, satellite TV, and safety deposit boxes. The well-equipped kitchens include a ceramic hob and a fridge, providing guests with all the comforts of home.

Convenient Facilities and Services
Located just 400 meters from Amadores Beach, the hotel offers free parking and is close to Anfi Tauro Golf Course. Guests can enjoy the on-site restaurant, snack bar, 24-hour reception, supermarket, and self-service laundry. Free Wi-Fi is available throughout the property, along with luggage storage and a courtesy room for guests' convenience.

Book your stay at Hotel Altamar for a relaxing getaway with breathtaking views and top-notch amenities.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note that all guests, including children, need to provide a valid document at check-in.

Please note that the parking is subject to availability, as spaces are limited.

The only valid documents recognized are: DNI, NIE or PASSPORT, according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

Please note that the parking have limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 398 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
A
Abel Silva • solo_traveller • pt
8
Pros:

Gostei de tudo, excelente para uns dias de descanso, vou voltar de certeza

2026-05-30 • via Nuitee
J
Jose Manuel • couple • es
8
2026-05-30 • via Nuitee
L
Lynne • solo_traveller • ie
10
Altamar apartments
Pros:

Lovely hotel. Clean and comfortable apartments. Had everything you would need. Nice big balcony with sun loungers. We had breakfast included which had a great variety of food.

Cons:

Unfortunately we had ants around the sink area.

2026-05-30 • via Nuitee
I
Irina • family_with_children • gb
9
Thank you for a nice stay, we will be back!
Pros:

We had an amazing time. The complex is fantastic, with several swimming pools and plenty of activities to enjoy. The staff are very friendly and welcoming. My children participated in the animation team's activities and thoroughly enjoyed them.
There was also an option to purchase the all-inclusive package for just one day, which was very convenient since we spent most days traveling. On the days we stayed at the hotel, we had a wonderful time and made the most of everything it had to offer.

Cons:

Limited parking spaces

2026-05-30 • via Nuitee
E
Emily • solo_traveller • es
10
Muy agradable
Pros:

Las vistas y las piscinas principalmente

Cons:

No hay ningún cartel disponible para avisar al personal de limpieza, por lo que no se les puede avisar que no necesitamos limpieza ese día y es un poco incómodo estar durmiendo en el dormitorio y que de repente entre alguien a abrirte la puerta, aunque la chica fue muy amable.

2026-05-30 • via Nuitee
N
Nathalie • solo_traveller • fr
10
2026-05-29 • via Nuitee
N
Nadia • couple • es
10
2026-05-29 • via Nuitee
S
Sean • family_with_children • gb
8
Awesome
Pros:

Very family friendly. The entertainment staff, the male and female who did the water arobics and nighttime entertainment were so kind they were so good with the kids

Cons:

The pool would be better heated

2026-05-28 • via Nuitee
T
Torsten • couple • de
8
Tolles Hotel. Super Preis/Leistungsverhältnis.
Pros:

Super Lage mit Blick auf den Atlantik. Die Zimmer sind sauber und gut ausgestattet. Frühstück hatten wir nicht und können darüber nicht urteilen. Wir haben Abends immer an der Straße einen kostenfreien Parkplatz gefunden. Sehr nettes Personal. Haben bei Anreise ungefragt ein Upgrade bekommen.

Cons:

Seltsames Duschsystem musste man sich dran gewöhnen. Im Zimmer leider Lampen mit kaltem Licht.

2026-05-26 • via Nuitee
V
Valeron • solo_traveller • es
7
Pros:

Las vistas

Cons:

Que no se puede fumar en todo el alojamiento

2026-05-26 • via Nuitee
I
Irene • solo_traveller • es
10
2026-05-25 • via Nuitee
Y
Yanira • couple • es
10
2026-05-25 • via Nuitee
E
Eyuep • family_with_children • at
5
würde nicht empfehlen
Pros:

Ausblick vom Balkon

Cons:

Sauberkeit und die Lage

2026-05-24 • via Nuitee
D
Dávid • solo_traveller • sk
8
Pros:

-Prostredie v ktorom bol hotel umiestnený a výhľad z izieb
-Veľký výber jedál

Cons:

-Komunikácia s hotelom pred príchodom bola komplikovaná

2026-05-23 • via Nuitee
S
Sonia • couple • fr
8
2026-05-22 • via Nuitee
K
Katarzyna • solo_traveller • nl
10
Pros:

Ligging, vriendelijke personeel, eten , elke avond show.

Cons:

Niks

2026-05-22 • via Nuitee
D
Diaz • extended_group • es
9
Pros:

El personal impecable una belleza sonríe simpáticos son re amables en lugar está genial la vista que tienen desde la piscina está espectacular eh
es más vuelvo vuelvo vuelvo. El personal del turno tarde que me tocó a mí estuvo la verdad que atendió muy bien me hice muy buenas migas con ellos Nati segundo sushi

Cons:

El ascensor te pasea mucho

2026-05-22 • via Nuitee
I
ingrid milena • extended_group • it
10
Estadía tranquila
Pros:

Nos encantó, el sitio es limpio, con las comodidades necesarias para unos días allí. volveremos

2026-05-21 • via Nuitee
T
Timea • couple • gb
1
Avoid at all cost, dirty hotel
Pros:

Nothing.

Cons:

This was the worst hotel experience of my life. The room was extremely dirty, old, curtains broken and dirty. No privacy on the balcony. We left after our first night.

2026-05-21 • via Nuitee
B
Barátné • couple • hu
10
Visszamennénk!
2026-05-21 • via Nuitee