Servatur Altamar

Hotels
8.2 (448 reviews)
Avenida La Cornisa, 21 , Maspalomas , es

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great restaurant and breakfast
Good family facilities
Cons:
Poor cleanliness
Elevators out of service
Limited pool service

Categories

Cleanliness
6.95
Several reviews mention poor cleanliness, particularly the lack of proper room cleaning and maintenance issues with lifts.
Service
8.95
Staff is frequently highlighted as friendly and helpful, providing a positive experience despite other issues.
Location
8.95
Multiple reviews praise the beautiful location and convenient access to the beach and local attractions.
Room Quality
7.95
Rooms are described as comfortable with great views, though there are some mentions of issues like elevator malfunction.
Amenities
7.95
Amenities like pools and terraces are rated positively, but some reviews mention inadequate lift service.
Value for Money
7.95
Consistent feedback indicates a good value relative to the location and services provided, offsetting some drawbacks.
Food and Beverage
8.45
The food is generally praised, with particular mention of breakfast and restaurant dining experiences.
Overall Experience
8.45
Despite some issues, guests enjoyed their stay overall and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Impressive Sea Views and Outdoor Pools
Hotel Altamar offers stunning sea views from its location above Amadores Bay. Guests can relax in 2 outdoor swimming pools surrounded by beautiful gardens.

Spacious Apartments with Modern Amenities
The spacious apartments at Altamar feature ceiling fans, satellite TV, and safety deposit boxes. The well-equipped kitchens include a ceramic hob and a fridge, providing guests with all the comforts of home.

Convenient Facilities and Services
Located just 400 meters from Amadores Beach, the hotel offers free parking and is close to Anfi Tauro Golf Course. Guests can enjoy the on-site restaurant, snack bar, 24-hour reception, supermarket, and self-service laundry. Free Wi-Fi is available throughout the property, along with luggage storage and a courtesy room for guests' convenience.

Book your stay at Hotel Altamar for a relaxing getaway with breathtaking views and top-notch amenities.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note that all guests, including children, need to provide a valid document at check-in.

Please note that the parking is subject to availability, as spaces are limited.

The only valid documents recognized are: DNI, NIE or PASSPORT, according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

Please note that the parking have limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 448 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
A
Ailbhe • couple • ie
8
2026-07-11 • via Nuitee
G
Gonzalez • couple • es
10
Excelente todo
Pros:

Me encantó el alojamiento súper bien equipado y muy completo. El personal maravilloso y muy atento gracias por todo, volveremos allí

2026-07-07 • via Nuitee
L
Luisa Fernanda • solo_traveller • es
10
Pros:

Super lindo todo

Cons:

Todo me gusto

2026-07-06 • via Nuitee
M
María Del Mar • solo_traveller • es
6
2026-07-06 • via Nuitee
R
Rita • couple • es
10
Para repetir
Pros:

Todo en general, bastante bien, muy contenta

2026-07-06 • via Nuitee
J
Jordan • couple • gb
9
2026-07-04 • via Nuitee
B
Benito • family_with_children • es
5
Agradable pero no cómoda.
Pros:

Las vistas

Cons:

Lo lejos que estaba la playa.
El horario del gym no es acorde con el de un deportista.

2026-07-04 • via Nuitee
J
Jason • solo_traveller • ie
8
Pleasant Stay except for late checkout process
Pros:

The views are stunning. The rooms are spacious. The food was okay. Overall good value. The only disappointment as explained below was the late check out.

Cons:

Requesting late checkout was not pleasant. I had a classic room and classis rooms were not sold out. The first response was they were fully booked. The second response was to upgrade my room tp premium. I personally think the front desk was playing games and was trying milk more money. To me that was a major turn off. They of course will try to defend themselves but my opinion is what it is.

If you are looking beachfront then just be aware the place is on a cliff so need to take a taxi at least back up from the beach.

2026-07-04 • via Nuitee
M
Mariell • couple • no
4
Skuffet over utsikt
Cons:

Vi bestilte sjøutsikt og betalte en del ekstra for å få dette, men det vi så var rett inn i en skråning og på et annet hotell. I tillegg går det en heis utenfor rommet hele døgnet opp og ned - i en taubane med et lodd som lager mye lyd. Du kan ikke nyte terrassen. Badet var ikke særlig rent når vi kom, mye hår. Vaskepersonell var innom, men det ble ikke renere etter de var der.

2026-07-01 • via Nuitee
V
Vicente Alejandro • solo_traveller • es
10
2026-07-01 • via Nuitee
G
Georgia • couple • gb
10
2026-07-01 • via Nuitee
A
ANA BELEN • family_with_children • es
8
2026-06-30 • via Nuitee
T
Thomas • couple • it
8
2026-06-30 • via Nuitee
A
Akash • family_with_children • ie
10
Best for view
Pros:

Location

Cons:

Car parking is very limited

2026-06-30 • via Nuitee
A
Ashley • couple • gb
7
2026-06-30 • via Nuitee
H
Hayate • extended_group • fr
10
Pros:

Superbe hôtel qui autorise le burkini , hôtel qui possède une superbe belle vue

2026-06-28 • via Nuitee
I
IONEL • solo_traveller • ro
10
Pros:

Vederea spre mare, mai ales la răsărit, superba!

2026-06-27 • via Nuitee
D
David • family_with_children • gb
8
Would recommend, it has 2 pools and a nice restaurant.
Pros:

Nice clean property, sun beds. Nice views of Puerto Rico.

Cons:

No negatives on our part.

2026-06-26 • via Nuitee
I
Ilias • couple • fr
8
2026-06-25 • via Nuitee
J
Janice • solo_traveller • gb
5
Good.
Pros:

Clean & tidy, good facilities an location.

Cons:

The room was dark, no sun at all, and would not like to stay in the same room.

2026-06-24 • via Nuitee