Comfort Inn & Suites Avera Southwest

Hotels
Comfort
9.4 (717 reviews)
3721 West Avera Drive , Sioux Falls , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent breakfast
Friendly staff
Good location
Cons:
Shower and heater issues
Incomfort in room design
Need for better pool amenities
Coffee quality

Categories

Cleanliness
8.9
While many reviews praised the cleanliness, some issues were mentioned regarding maintenance that affected the perception.
Service
9.9
Staff was highlighted as friendly and accommodating, contributing positively to the overall experience.
Location
9.9
The hotel is conveniently located, adding to the overall satisfaction.
Room Quality
8.9
Some rooms had significant problems affecting guest experience, such as shower issues and unhelpful amenities.
Amenities
9.4
Breakfast and pool mentioned positively, though issues with the pool heating were noted.
Value for Money
8.9
Prices were considered high given the number of reported issues, impacting perceived value.
Food and Beverage
9.4
Breakfast was frequently praised, but concerns about coffee quality were mentioned.
Overall Experience
9.9
Overall, guests had a positive experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:39

Property Description

Luxurious Amenities
Indulge in our indoor pool and hot tub, perfect for relaxation after a day of exploring. Enjoy modern comforts like free WiFi, a TV, microwave, and refrigerator in every room.

Convenient Services
Wake up to a complimentary hot continental breakfast and take advantage of our 24-hour front desk. Stay active in our fitness center and rest easy with free parking during your stay.

Prime Location
Located just minutes from Empire Mall and Sanford USD Medical Center, our hotel offers easy access to the best of the city. With Joe Foss Field Airport a short drive away, your journey is stress-free from start to finish.

Book your stay at Comfort Inn & Suites Avera Southwest for a perfect blend of comfort and convenience.

Important information:

Please note that the minimum check-in age at this property is 21 years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FSD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 717 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.9
Room Quality: 8.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.9
K
Kristen family_with_children us
9
It was great and comfortable.
Pros:

Very clean, no smell in room at all, bathroom was spotless, bedding was clean, hall carpet was new-ish

Cons:

The pool was pretty cold, so it wasn't very fun to relax in.
I don't like pillow-top beds, but that's just my preference.

2026-08-29 via Nuitee
T
Tammy couple us
9
We were comfortable and would stay there again.
Pros:

The staff were very nice and welcoming. The bed was very comfortable. It was a good value.

Cons:

There was some wear on the room. You could tell it was an older hotel.

2026-08-27 via Nuitee
B
Bruce couple gr
10
Good hotel and friendly staff
2026-08-26 via Nuitee
A
Anita family_with_children us
9
2026-08-24 via Nuitee
E
Elizabeth couple us
8
2026-08-24 via Nuitee
O
Olivia couple us
10
2026-08-24 via Nuitee
L
Lori couple us
8
Pros:

I did not eat the breakfast, but my husband did, he just said that it was okay!

Cons:

The hallways were freezing and we had issues with staying comfortable in our room. We were either freezing or too warm no matter what we set the temperature.

2026-08-21 via Nuitee
S
Sandip family_with_children us
10
2026-08-21 via Nuitee
S
Sandip family_with_children us
9
Pros:

Location, cleanliness; quietness.

2026-08-21 via Nuitee
C
Charles E couple us
8
2026-08-20 via Nuitee
T
Tom couple us
8
2026-08-20 via Nuitee
T
Tara solo_traveller us
9
2026-08-20 via Nuitee
I
Isabel solo_traveller us
8
2026-08-17 via Nuitee
J
JULIE solo_traveller us
7
2026-08-15 via Nuitee
K
Kurt couple us
10
Cons:

For some reason or other the pillows were stuffed into the pillow cases to make hard and way to unpleasant for sleeping. We had to literally undo the pillow cases, pull the pillows out and shake them into their original shapes. Not every one can sleep on thick hard shapes.

2026-08-15 via Nuitee
C
Carlton solo_traveller us
10
2026-08-14 via Nuitee
T
Tara solo_traveller us
9
2026-08-13 via Nuitee
C
Chris solo_traveller us
9
2026-08-11 via Nuitee
T
Tara couple ca
7
Decent place, but the location wasn’t ideal for us.
Pros:

Beds were ok. Staff was nice

Cons:

There was a musty smell in our hallway. Probably the carpet. The location was far into the city so we didn’t care for that much.

2026-08-10 via Nuitee
D
Donnie solo_traveller us
5
2026-08-10 via Nuitee